Submit a Complaint
Claimed

Portronics Complaints & Reviews

www.portronics.com
1.5
Last updated Oct 19, 2024
Complaints 54
Resolved
12
Unresolved
42
So far so good - The company responded to our notifications and is working on resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to Portronics

Having problems with Portronics?

File a complaint and get it resolved by Portronics customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Portronics

Complaints recently resolved by Portronics customer care

View all complaints

Most useful Portronics reviews

Featured Portronics consumer stories

Portronics reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Himanshu garg0799
from HISAR, Haryana
Apr 28, 2022
Apr 28, 2022
This thread was updated on Apr 28, 2022
Report
Copy

Earphone not working conch 90

I have buy earphone and received it today but they are not working and not showing any response and rhe team is also not replying...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Soumit Basu
Apr 24, 2022
Apr 25, 2022
This thread was updated on Apr 25, 2022
Report
Copy

LED lamp

The lamp is touch operated but keeps switching off all the time. Looks to be defective....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajareegan
Apr 4, 2022
Jul 22, 2022
This thread was updated on Jul 22, 2022
Resolved
Report
Copy
Resolved

Service not satisfied

I have recently purchased a couple of products from the Portronics e-com store.
I realized that unknowingly the order has chosen two numbers for the same product.
When I found out this, I have tried to reach the helpline for cancellation.
Help support has simply asked me to send a mail for cancellation.

Post sending the cancellation note, I've got it is not possible which is really a not feasible solution....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RoopalS
Mar 30, 2022
Mar 31, 2022
This thread was updated on Mar 31, 2022
Resolved
Report
Copy
Resolved

Pathetic Customer Service by Portronics India

Address: Portronic Digital Pvt. Ltd. B-6, Wazirpur Industrial Area, New Delhi - 1100525

First ever disappointing experience with Portronics !!!

Bought the Harmonics Twins S2 on 28th evening from a local dealer (Sai Ezone, Ranchi, Jharkhand). The product was fully sealed and packed when handed over, but the product inside is faulty, looks used and old.

- 28th night when I tried putting the box and pods on charge, the charger cable which is of a really bad quality was not taking the charge. There...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
rajoju pranay kumar
Feb 15, 2022
Mar 5, 2022
This thread was updated on Mar 5, 2022
Resolved
Report
Copy
Resolved

Defect product received

Address: Pranay kumar Rajoju 9700181714 [email protected] H.no:39-9-346/D/1 Nagendra nagar ,Shambunipet beside srimatha plywood n glass mart Warangal Telangana

I have already mentioned the issue in previous email ticket no. 317349 .I got this product from Amazon as gift ever since I got this the buttons have not been working at all after 1 month of minimal usage .It has been kept aside quite a long since I've seen this issue.I have been contacting portronics customer service on same but without proper response from them since months till now .I can return it back of you could do the needful at the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditi Singh Dahiya
Feb 7, 2022
Feb 15, 2022
This thread was updated on Feb 15, 2022
Report
Copy

Charging cable with airpods

Address: modinagr

I bought the HARMONICS TWS 24 on 5 feb. 2022 and when i got home and tried to chagre the eapods i found the charging cable was faulty on the same day i bought it from Naveen Moblie Zone, near Ginni devi Modinagar Girls College, Near bus stand
i request to replace the charging cable as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mukesh raigur
from Deesa, Gujarat
Dec 25, 2021
Report
Copy

Usb-a/type-c charger

Address: Old bus stand opposite lotri club Deesa Gujarat 385535

Not working My new USB-A/typ-C charger...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
satishsiyadri
Nov 8, 2021
Nov 8, 2021
This thread was updated on Nov 8, 2021
Report
Copy

Power bank

Address: 11-246/8,chandanapuri colony,praahaladapuram,visakhapatnam-530027

I brought 5000mah power bank i was charged fully but it gives 40% only my mobile 3700mah it was charge only 50to60%only...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Scropion
Sep 7, 2021
Report
Copy

Portronics portronics por-703 my buddy plus laptop cooling stand fan not working

Portronics — portronics por-703 my buddy plus laptop cooling stand fan not working...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prince Raj saini
Sep 7, 2021
Report
Copy

Harmonics twins mini

Address: Ajad nagar gali no.1 railway hartla colony

My harmonics twins mini charging box not change earbuds properly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hdhdhdhdhd
Aug 31, 2021
Report
Copy

Auto -12 Bluetooth car Receiver

Address: B-387 Nehru Ground Faridabad near pnb bank

Hello sir i hade purchase a car aux to usb connector bluetooth device on[protected] and it has been not work properly so please return this and provide me another one not connect to phone bluetooth...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prince Ritbik
Aug 28, 2021
Report
Copy

Speaker Charging jaik

Address: A 255 Indira kalyan vihar Okhla phase 1 new delhi 110020

Charging jaik problem, my bluetooth speaker is not charging...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chirag983
May 21, 2021
Report
Copy

Portronics earphone not working one side

Address: 313/7, BARA BAZAR ROHTAK

Not working one side and my product is in warrenty...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sharmamait51
from Chandigarh, Chandigarh
Mar 3, 2021
Resolved
Report
Copy
Resolved

Crack line on Portronics POR-645 Muffs Headphone (Manufacturing Fault)

Address: Shakarpur, Delhi

Greetings

I have bought new Portronics POR-645 Muffs Pro Wireless Bluetooth Headphone

with AUX Port (Black) | B01N21D4FD ( POR-645 Muffs Pro ) 2000/- Rs

After only 3 months, one line is coming on the head side as picture attached.

It looks like, there is manufacturing fault in this product.

Now portronics team is denying to replace it.
You are requested to kindly...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
V Bhuvaneshwaran V Bhuvaneshwaran
Nov 18, 2020
Report
Copy

Lift side not work

Address: 3/143 pappampalayam paper mill road Thiruhengodu

Hi sir my Headset left side is not work please chick please please sir...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhruba_Banerjee
Oct 9, 2020
Report
Copy

Blocked from Twitter handle for escalating issue. Unresponsive to mails. Warranty denial.

I purchased a POR- 168 Konnect Star lightning cable last month for my iPhone. The cable stopped working after one month. As per promised 6 months warranty I raised a ticket and mailed them. They asked me to send a snapshot of the cable after cutting it from both ends so that nobody else can claim warranty with the same cable later. Seemed legit till now. I did what they asked and waited for reply. Now after this all mails went unresponsive....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
EdwardHsue20
Oct 5, 2020
Report
Copy

Fraud Company....Not providing replacement even though my product is under warranty.

Address: PORTRONICS DIGITAL PVT LTD. B-76, Wazirpur Industrial Area, New Delhi-110052, Near State Bank of India (SBI) Ph No. – +91- 9555245245
Website: www.portronics.com

I first purchased a Protronics Jumbo Power Bank (20000 MaH) in 2018. Since, it was working fine until recently, I decided to buy another one, for my mom. I then placed an order for Portronics Mino 20D (20000 MaH) power bank on 6th June 2020.

After, I received the power bank, when I charged it from 98%, it still took me 2 hours plus to get it fully charged to 100%.

This seemed odd to me because normally when you...
+4 photos
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
N
Nilanjan_2126
from Bengaluru, Karnataka
Oct 3, 2020
Report
Copy

Fingerprint padlock Por-983

Three fingerprint padlock was purchased from Portronics website last month.

After getting the delivery, we could see from the first day itself that one of the lock was malfunctioning ie the lock system is not working. As the product was under warranty, we reached out to the customer care using their qr code to lodge a complaint 3 weeks back and sent a mail to them with the image of the lock, stating the exact malfunctioning...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JAY abc
from Bhuj, Gujarat
Sep 28, 2020
Report
Copy

sound drum -871, Item is having back up issue

Address: delhi,Mumbai

I have lodge complaint/ticket on site for item ordered from flip kart on 15/07/2019. Item having back up issue. But nobody responded over follow up on calls and email id as per given on site. Very poor after sales service. Ticket no.229386 still open....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vish.rajpoot96
Sep 21, 2020
Report
Copy

Replace my product

Address: Govindpuram Ghaziabad Uttar Pradesh

I purchased portronics harmonics 216 wireless sports headset in Feb 2020 but this time 1 side not working I can replace it. I have bill box everything

Plzz contact me right know...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy