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Postal Life Insurance [PLI] Complaints & Reviews

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Last updated Mar 21, 2024
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Postal Life Insurance [PLI] Phone Numbers

Toll free
1 800 180 5232
1127
397
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+91 40 2346 3606
684
290
+91 361 254 7385
246
88
+91 22 2262 4470
183
78

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Postal Life Insurance [PLI] Website

Postal Life Insurance [PLI] Head Office Address

Directorate of Postal Life Insurance Chanakyapuri P.O. Complex, 1st Floor
New Delhi
New Delhi District
Delhi
India
110 021

Postal Life Insurance [PLI] reviews & complaints page 4

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S
Swatiash03
from Mathura, Uttar Pradesh
Aug 27, 2022
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Product:Santosh/ Premium deducted but showing failed in portal

Address:Pushpanjali Uppawan, C-172, Mathura

Name of policy Holder: Swati Singh
Policy number:[protected]
Date of payment:[protected]
I have paid premium for above mentioned policy number online via PLI portal using my debit card, however the payment is showing failed if checking status under PLI payment history. The payment confirmation page showed error once OTP was submitted to complete the payment. No receipt number generated as well if checking in the payment...
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T
t.modi
Aug 12, 2022
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No clearance of online pli buying process

Address:ujjain

Dear team
I buy a policy of postal life insurance online, through site of PLI
https://pli.indiapost.gov.in/CustomerPortal/quoteaction.action
i pay my premium online.i recieve a reciept on mail.and a proposol number.
i submit proposol through same site.than i call to pli call centre give them to proposol number.and they reply that no proposol number not found in system.
Why PLI taking amount if they dont...
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A
AWNISH KUMAR TRIPATHI
Aug 12, 2022
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PLI Receipts not generated on portal after Online payment

PLI receipts are not available.

I have paid my PLI premium through portal https://pli.indiapost.gov.in/ on 04 MAY 2022.
The payment was successful with following details.

ORDER NO.- OR[protected]
RECEIPT NO.[protected]please see attached photograph)

But the PDF file of online receipt can not be downloaded as it is not on the portal. Also all the PDF files of online receipts have...
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P
parvez_227
from Dera Gopipur, Himachal Pradesh
Aug 9, 2022
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Policy Status Showing Inactive

Address:Tehsil Naraingarh, Distt. Ambala, Haryana, PIn 134203

My policy no HY-184546-CS showing policy status inactive on payment portal. I am paying all the premiums..I am using both methods for payment sometimes online sometimes offline...Please loog into the matter and make the policy active....
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A
akshay channa
Aug 5, 2022
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After successful Online payment, premium pending status

Hello I have made a transaction to pay premium of PLI policy no.[protected] my transaction is successful but in history their are still showing transaction pending please resolve my problem asap or refund my amount...
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Javed Liaqat
Jul 27, 2022
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Staff in District Okara is not helping us

Address:Okara

چار سال ہو گئے ہیں ابھی تک مجھے پولیسی کارڈ نہیں ملابار بار دفتر کے چکر لگانے کے باوجود کوئی بھی کسی بھی دفتر میں ہماری سنائی نہیں گئی لہذا مہربانی فرما کر ہمارے مسئلہ حل کیا جائے...
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Javed Liaqat
Jul 20, 2022
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Not Received policy Card

Address:محلہ فاروق نگر شیرگڑھ تحصیل دیپالپور ضلع اوکاڑہ ڈاکخانہ شیرگڑھ

چار سال ہو گئے ہیں ابھی تک مجھے پولیسی کارڈ نہیں رسیو ہوا لیاقت علی ولد محمد ابراہیم محلہ فاروق نگر شیرگڑھ ڈاکخانہ شیرگڑھ تحصیل دیپالپور ضلع اوکاڑہ...
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S
Salim69
from PATTAN, Jammu and Kashmir
Jul 14, 2022
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No bonus for surrendering pli after 5 years

Address:CHOKER PATTAN

My PLI policy no. Is[protected]. My policy has been issued on 12/05/2017 and I had paid premium upto end July 2022. I want to surrender my policy now but the surrender quote don't add up the bonus value. I should have to receive more than 53k as I have completed 5years but the quote shows me only 32-33k. I have tried their helpline numbers but the customer support is useless . kindly fix my issue...
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T
tandukrish
Jul 9, 2022
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Policy showing inactive

Hai sir/madam
I am Tandava Krishna maddukuri paying PLI from four years regularly now it's showing inactive eventhough I was paid for coming month August 2022 also my customer id is 68588910 please look into the issue and reslove it.
Thank you
Tandava Krishna...
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V
vikrantthakur90
Jul 4, 2022
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Same policy number

Sir, I 8931190-k(as in policy) has two policy
1.APS[protected]A
2. APS[protected]A
these both policies are shown in my payslip also.when i went to civil office for 2nd policy bond I got to know that policy is not on my name. When i contacted the other man he told that he have bond also.Now we both are paying to same policy from last ten year.Pls tell me some solution if there is any mistake from my accounts department or...
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S
Siva Sankar1234
Jul 4, 2022
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Pli login issues

SIVASANKAR
from Chennai, TAMILNADU
Apr 9, 2022
Sir/madam,

I, Sivasankar, pli (Ea) policy holder with policy no.[protected], whenver try to login with my login credentials like customer id and password in pli customer portal, it always says -"invalid customer id/password". What is this?, i can't understand it. I am using correct credentials. Even after clicking the link for password verification which i...
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K
KaushalKumar2020
from Jehanabad, Bihar
Jul 2, 2022
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Policy not updated

Address:Mp circle

Sir, I am serving in border secretary force (BSF) presently posted at Assam. I had taken Postal Life Insurance in 30 March 2007, with premium of Rs. 635/- per month. My Policy No. MP-245178-CC. My last premium due is January 2020 and maturity date is February 2020. When I confirmed about policy at GPO, Assam, they intimated that my policy was last updated on 30 April 2007 and shows 'forced surrender", please kindly updated my policy so that...
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Address:15c Vivekanandhapuram West Dakotattai Extn

Pli Payments was mde through online payment regularly. Now i couldn't able to make online payment due to my account was closed. Kindly take action to make online payment...
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I made payment via online for my PLI 2 policies on 10/05/2022 premium from 01/02/2022 to 31/05/2022. The receipt has not been generate yet.

So kindly generate the bill for mentioned premium months as soon as possible.

Policy Numbers: 1625516, 1681332
Name of Insurant: Mummoorthi N...
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H
Harish Narkhede
Jun 30, 2022
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Inactive status shown of policy whether long in account

Dear Sir, This has with reference to Postal Life Insurance Policy (Policy No.[protected] Under this policy, the premium payment has been made till month of June 2022. Further, policy also shows inactive (whithout any reason) but actually it is active with the premium paid till June-2022. In view of above, it is requested to look for this matter and do needful....
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Address:Karimganj

Sir. Myself SUBRATA PAUL, I did payment through debit card on date 30.06.2022
But payment in pli showing not done. Money also deducted from my bank account.. please help me to solve this problem.
1. Policy No:[protected]
2. NAME: SUBRATA PAUL
3. June/2022
4.Date of transaction: 30.06.2022
5. ID: 68506172...
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G
gitanjali08
from Bhadrak, Odisha
Jun 30, 2022
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Unable to login to portal

Hi,

I am not able to login to the PLI portal. It throws error "invalid customer id/password". I already tried by resetting the password. But no luck.

Could you please check and help me with this ? My customer ID is 76895805. Please do the needful on priority.

Regards,
Gitanjali...
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J
jijo ittyavirah
Jun 26, 2022
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Rpli

Premium paid through online .
Cash debited from account.
Premium paid is not reflected in rpli account
Ref ID.[protected][protected]...
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R
Rajesh Kumar केसरिया हिंदू
Jun 25, 2022
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Policy maturity amount not received

Please check the status of my policy number is APS517731L...
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G
Gar1990
from DELHI, Delhi
Jun 24, 2022
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Extra charges while paying Premium as per CGA

Address:dwarka

Hi,

As per DIGITAL INDIA we people more frequenlty in use of electronic media for our transactions, but whwnever i go to PLI sites it asked me to pay extra charges which cost me almost 300 in each month premium.I just want to undertand why merchant charges still there .Even we go to private outlets like Reliance/Pantaloons etc we dont to pay anything extra.

I would humble request to resolve this and return my...
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