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Postal Life Insurance [PLI] Complaints & Reviews

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Updated: Apr 21, 2025
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Postal Life Insurance [PLI] reviews & complaints page 3

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A
Aatif Quadri
Dec 15, 2022
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Pli payment done but it is not updated in the website as it is again showing the pending payment for the same month.
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    P
    Praveen271982
    from Mandya, Karnataka
    Dec 14, 2022
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    Address: Mandya

    With respect to the above subject my policy no is kt-581440-cs premiums not updated but ecs debited from my bank account till aug 2022, so kindly request you to solve the issue
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      B
      bindushreeshetty
      Dec 12, 2022
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      Address: Samriddhi Golthamajal house, Kalladka post

      Hi, I have 2 PLIs and I'm using DoP mobile banking app for making transactions. I would like to download e-statement and hence I tried to generate customer Id on PLI portal but keep getting not able to register error. How do I proceed.
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        S
        sunilandshivansh
        from palampur, Himachal Pradesh
        Dec 12, 2022
        Resolved
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        Resolved

        Amount debited from my account for PLI Online Payment but still shows transaction failure and no generation of slip

        Address: SUNIL KUMAR S/O LATE SH. PURSHOTAM SINGH, VPO GOPALPUR TEHSIL PALAMPUR, DISTT KANGRA H.P 176059

        A Transaction of RS 5527 for the policy no HP-203154-CS SANTOSH, Customer name Sunil Kumar and customer id 48627218 was made on the dated[protected].The transaction was for the period of 01/04/2023 TO 30/09/2023.My order no was OR[protected].This transaction was pay using online portal (https://pli.indiapost.gov.in/) on dated[protected]RS 5527)with google pay id [protected]@okicici to indiapost.[protected]@hdfcbank and its UPI transaction...
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        B
        Bindhu sasikumar
        from ERODE, Tamil Nadu
        Dec 10, 2022
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        Postal life insurance id no 71002568 locked due to server problem. approached authority's multiple times through mail and customer service. problem still unresolved. policy no[protected]. to unlock forget password option is there, but it is not working
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          Bindhu sasikumar
          from ERODE, Tamil Nadu
          Dec 10, 2022
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          Pli account id no 71002568 locked and tried to reset password, no link is received. approached customer support and sent mails to concern authorities problem is still unresolved
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            M
            manivani37
            from Coimbatore, Tamil Nadu
            Nov 24, 2022
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            Sir,
            I am N.Manickavasagam from Tamilnadu, I have submitted all the documents related to maturity of Postal life Insurance maturity claims. I didn't receive any maturity amount of PLI, I have contacted PLI Department many times, but no response has been received from them
            So I request you to take the necessary action

            Policy holders Name: N.Manickavasagam
            My Policy no: TN-72123-US
            Maturiy date : 01.01-2022
            Contact no : [protected]
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              S
              Singh arwinder
              Nov 19, 2022
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              Address: Vpo shankarpura teh batala dist gurdaspur

              Ssa sir mera pli time period khtm ho gya hai mujhe mera refund kbh or kise mile ga pls hlp me
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                P
                Pandiarajan1987
                Nov 12, 2022
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                Hi Team,

                I am unable to login to PLI customer portal. Always getting the error Invalid Customer Id or Password.

                Tried re-setting the password multiple times but getting the same error.

                Please check and resolve this asap.
                +1 photos
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                  L
                  lvprakash
                  from Thrissur, Kerala
                  Nov 6, 2022
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                  When I login getting this error I am using the correct credentials, Even though I tried creating new password using forgot password link but same error.
                  +1 photos
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                    J
                    Jnlove
                    from Bengaluru, Karnataka
                    Nov 4, 2022
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                    Resolved

                    Monthly Premium not updated in PLI

                    Dear sir,
                    I had paid premium for my PLI policy No APS[protected]L on 30.09.2022 through pay recovery. Premium amount was debited from my account but the same was not credited into my PLI policy.

                    Hence I kindly request your good self to do the needful to credit the amount in PLI policy at the earliest.

                    Thanking you...
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                    H
                    Harsohena
                    from Ludhiāna, Punjab
                    Nov 4, 2022
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                    I registered with the post office and got my customer id and generated password however recently whenever I use my customer id and password it says "invalid customer id and password".

                    I tried

                    1. Using forget password and create new password
                    2. i used forget customer id and got customer id just to verify its the right one
                    3. Using 2 laptops
                    4. I used 2 different mobiles

                    But it doesn't let me login in to my PLI policy something is wrong on your side.

                    Please can you help and resolve it
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                      O
                      Om Prakash Chand
                      Oct 18, 2022
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                      Address: Post Master Grade- 1, BEML Nagar KGF- 563115 Kolar Karnataka

                      Payment Not credit for Maturity benefit of PLI – GJ- 188339-CC OM PRAKASH CHAND BALBIR CHAND DEOPA
                      I submitted following docs in original to Post Master Grade- 1, BEML Nagar KGF- 563115 Kolar Karnataka on 29/06/2022 for payment of Maturity benefit
                      1. Original Policy Bond GJ- 188339-CC OM PRAKASH CHAND BALBIR CHAND DEOPA.
                      2. Self attested copy of ID proof .
                      3. Self attested copy of address proof.
                      4. Original Premium Receipt Book. (Premium paid up to date)
                      . I started this PLI on 02/12/1995 at Post office Naliya Kachchh Gujrat – 370655
                      Date of maturity was 30.04.2022
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                        S
                        shrutianve
                        from Karwar, Karnataka
                        Oct 17, 2022
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                        I was suggested by one of my friends to create a PLI as i has many benefits so i have submitted request for creation of same through post office and i was informed that only the marks certificate details are sufficient for opening the account, i have also paid the opening amount but now they are asking to submit convocation certificate.

                        My convocation certificate is pending with the university and i haven't received it yet.

                        Also i have provided with my employment details along with pay slip but they are not accepting.

                        i would really like to know that if a well established MNC can provide me job based on my marksheets and i am eligible to pay ITR to Govt without convocation certificate then why cant i get an insurance without the certificate? and why was this not rejected before hand and not once i have gone through all the submission.

                        Does this mean the PLI is not applicable to the people who do not have convocation certificate.
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                          A
                          Anandu Raveendran
                          from Muvattupuzha, Kerala
                          Oct 11, 2022
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                          I have made my postal life insurance payment rs 2607 using my credit card and an amount of rs 2638.13 debited including the convenience fee for the same on 6th October 2022.But the amount not credited to my pli with policy number[protected].Credit card customer care center told that the transaction was successfull. Again on 10th of October 2022 I have paid the same again using upi transfer and the same got reflected on pli on the same day itself... Hence I request you to reverse the amount 2607 which was debited on 06/10/2022
                          Pli[protected]
                          Name Anandu Raveendran
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                            D
                            dhivya2807
                            from Chennai, Tamil Nadu
                            Oct 8, 2022
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                            Inspite of providing the correct login details, unable to login to portal. When tried submitting forgot password, not receiving mail as well. Please help.
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                              S
                              SujiVenkat
                              Sep 27, 2022
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                              Address: Kanchipuram, Tamil Nadu

                              Greetings,

                              Can't able to generate customer id using the necessary details, it always displayed 'Incorrect code'.
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                                R
                                Raghavendra Hv
                                Sep 24, 2022
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                                Hello team I have PLI policy number[protected], i have paid premium till September 2022 but still status shows as inactive
                                Kindly fix the issue
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                                  Javed Liaqat
                                  Sep 17, 2022
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                                  Address: محلہ فاروق نگر شیرگڑھ
                                  Website: [email protected]

                                  لیاقت علی ولد محمد ابراہیم الفروق نگر شیرگڑھ تحصیل دیپالپور ضلع اوکاڑہ پوسٹل لائف اوکاڑہ آفیس والوں نے میرا اوریجنل پولیسی کارڈ گم کر دیا ہے چار سال ہو گئے ہیں ان کے خلاف کوئی ایکشن نہیں لیا گیا
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                                    Javed Liaqat
                                    Sep 17, 2022
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                                    Address: محلہ فاروق نگر شیرگڑھ
                                    Website: [email protected]

                                    لیاقت علی ولد محمد ابراہیم محلہ فاروق نگر شیرگڑھ تحصیل دیپالپور ضلع اوکاڑہ پولیسی نمبر CL51365LHC پوسٹل لائف اوکاڑہ آفیس والوں نے میرا اوریجنل پولیسی کارڈ گم کر دیا ہے
                                    +2 photos
                                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                    Sep 17, 2022
                                    Updated by Javed Liaqat
                                    پوسٹل لائف اوکاڑہ آفیس والوں نے میرا اوریجنل پولیسی کارڈ گم کردیا ہے لہذا ان کے خلاف چار سال میں کوئی ایکشن نہیں لیا گیا
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