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Postal Life Insurance [PLI] Complaints & Reviews

1.3
Updated: Apr 21, 2025
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Postal Life Insurance [PLI] reviews & complaints page 38

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U
Ummadi sankara
from Hyderabad, Telangana
Sep 26, 2018
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Address: Visakhapatnam, Andhra Pradesh, 531163
Website: www.consumer complaints.in

It is intimated that no: 15325376x rank spr name ummadi sankara rao at to be retired from indian army on 30sep2018 i have 2 pli policies
1) aps-434536-l maturity date25may2022
2) aps-468987-l maturity date05sep2022
I request to transfer my pli policies to my home branch bheemunipatnam visakhapatnam andhra pradesh - 531163. I kindly requesting to transfer my pli policies at earliest.
I shall be ever thankful to you for this act of kindness. My civil post office address are given below
Thanking you sir
Address
Bheemunipatnam
Visakhapatnam
Andhra pradesh
Pincode - 531163
Yours faithfully
15325376x
Spr
Ummadi sankara rao
+3 photos
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    B
    bongarlakhageswara rao
    from Visakhapatnam, Andhra Pradesh
    Sep 25, 2018
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    Address: Srikakulam, Andhra Pradesh

    Sir
    jc756676f sub b k rao pli policy no aps792352-L maturity is still not credited. the policy issued 10dec2007 was metured12-feb-2018.submitted with main doccuments trough903 fpo 40 sdo c/o 99apo for last six months is still pending they were no any responding(or) not credited to still pending
    so i requested to rectified soon and credited amount in my bank acct as early as possible my e mail [protected]@gmail.com phno [protected]. bank acct no is [protected] state bank of india chapara srikakulam (ap)532216 thanks
    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
    Sep 25, 2018
    Updated by bongarlakhageswara rao
    [protected]@gmail.com
    Sep 25, 2018
    Updated by bongarlakhageswara rao
    sir
    jc756676f sub b k rao pli policy no aps792352-L maturity is still not credited. the policy issued 10dec2007 was metured12-feb-2018.submitted with main doccuments trough903 fpo 40 sdo c/o 99apo for last six months is still pending they were no any responding(or) not credited to still pending
    so i requested to rectified soon and credited amount in my bank acct as early as possible my e mail [protected]@gmail.com phno [protected]. bank acct no is [protected] state bank of india chapara srikakulam (ap)532216 thanks
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      M
      M Boopalan
      from Delhi, Delhi
      Sep 24, 2018
      Resolved
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      Resolved

      My pli no aps-952649-l already matured.

      Documents sent from apo chennai letter no 932/pli-maturity/fpo dt 28 may 2018.

      The maturity amount was not credited in my account.

      Please deposit the matured amount with interest in my account.

      Thanking you,
      Your faithfully,

      Sub m boopalan (Retd)
      Jc-728742h
      (Old army no 6924946m)
      My e. Mail: [protected]@gmail.com
      Oct 29, 2018
      Complaint marked as Resolved 
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
      Verified Support
      Sep 26, 2018
      Postal Life Insurance [PLI] Customer Care's response
      All the cases related to APS policies are being dealt by APS Circle. Therefore it is requested to you to take up the matter with APS Circle on e-mail id: [protected]@armypost.nic.in or customer care no.[protected], 26152474, 26153585, 26152780, 26149673.
      The postal address is given below:
      Director APS (PLI)
      O/o Addl. Dte. Gen. APS
      (PLI Cell)
      PIN-908716
      C/o 56 APO
      Sir 14704078 L Hav Zanrao Ngullie and my policy no 1059337.L was matured on 30 Jan 2018 I have already deposit my Document as required as on 20 July 2018, but sir I have not received any type msg, documents, cheques, plz fwd my problems
      My policy. APS. .845854L, matured on09/09/2018 but payment is still pending till to date .kindly do the favour so an immediate payment can be done. All documents pertaining the policy are already been submitted at Lashkar H O, Gwalior, M .P . .
      Sub Jayant prasad, , JC. 802557M .
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        R
        Ramakrishna Prakash
        from Mumbai, Maharashtra
        Sep 23, 2018
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        Insurancepostal life insurance [pli] non receipt of pli bond
        Postal life insurance — non receipt of pli bond

        Hai sir this is dale rama krishna prakash, from visakhapatnam. I was a sailor serving in indian navy and i had opened my pli policy in sep-oct 04 in ins jamuna, c/o fleet mail office, kochi-682004.
        Till now i have not received any receipt policy bond. A sum of 1, 00, 000 policy was taken at the time with nominee as my mother dale kanaka mahalakshmi. A sum with monthly premium of inr 325 approx is deducted from my salary. So kindly do the needful and intimate charges for issuing bond paper at the earliest sir.

        My present adress is

        Dale rama krishna prakash
        D. No. 5-5-29
        Chintalakonda street
        Narsipatnam-531116
        Visakhapatnam dist

        Regards

        Dale rama krishna prakash
        Pome, 139525-b, indian navy
        Email - [protected]@gmail.com
        Phone-[protected]
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
        I want to close a pli policy. But how much of my money will be deducted for this.
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          V
          Virender Singh Mandhotra
          from Dinanagar, Punjab
          Sep 22, 2018
          Resolved
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          Resolved

          Address: Mandi, Himachal Pradesh, 175001

          Sir, most humbly request that i am servinng in indian army and will be disch from service on 28 feb 2019. I have an pli policy no aps-1061920l and want to tfr it to civ post office in my native place, ie mandi, himachal pradesh. Please guide me for further action. Also inform that is all pli policies were transferred to civil post office automatically
          Oct 27, 2018
          Complaint marked as Resolved 
          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
          Verified Support
          Sep 26, 2018
          Postal Life Insurance [PLI] Customer Care's response
          Now all APS policies have been migrated in Civil post office system. Hence you may visit the nearest HPO for more information about your policy and may submit claim for your policy in any post office.
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            S
            sukhvindermeena
            from Delhi, Delhi
            Sep 21, 2018
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            I HAD MADE A PAYMENT OF MY Postal life insurance vide account numberPB-147774-CS NAME SUKHVINDER SINGH THROUGH ONLINE TRANSACTION.THE AMOUNT WAS DEDUCTED FROM MY SBI ACCOUNT VIDE TRANSCATION ID OTHPG[protected] DATED 7SEPT, 2018, .BUT IT IS NOT SHOWN IN PAYMENT HISTORY.As the amount is debited from my saving account.Screen shot of my debit account history is hereby enclosed.
            +1 photos
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              R
              Ravipati Ramesh
              from Hyderabad, Telangana
              Sep 20, 2018
              Resolved
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              Resolved

              Address: 523212

              My pli policie no aps-nm-56445-l matured on 01 jan 2016. I am unable to take money in intime because my policy pay order misplaced. After new policy pay was received on sep 2018. My policy maturity value is 53260. At time I am taking money at sep 2018 amount was given 53260 only. After maturity near abot 31 months my money is held in post office. I am eligible to take normal interest or not???
              +1 photos
              Oct 26, 2018
              Complaint marked as Resolved 
              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
              Sep 20, 2018
              Updated by Ravipati Ramesh
              My mob no is [protected]
              Verified Support
              Sep 25, 2018
              Postal Life Insurance [PLI] Customer Care's response
              All the cases related to APS policies are being dealt by APS Circle. Therefore it is requested to you to take up the matter with APS Circle on e-mail id: [protected]@armypost.nic.in or customer care no.[protected], 26152474, 26153585, 26152780, 26149673.
              The postal address is given below:
              Director APS (PLI)
              O/o Addl. Dte. Gen. APS
              (PLI Cell)
              PIN-908716
              C/o 56 APO
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                I
                ijs@laxmi
                from Khatima, Uttarakhand
                Sep 17, 2018
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                Sir, PLI NO- APS-841421-L against JC-811114M Sub Indra Jeet Singh was scheduled to mature on 18 Aug 2018. The same was deposited with HQ CBPO Delhi along with asked document at Counter No-02, Registered Ser No-31 on 19 Jul 2018.

                The amount is still not created in bank.

                The details are as under:-
                JC-811114M Sub Indra Jeet Singh
                Policy No-841421-L
                Date of Mature_ 18 Aug 2018

                For this, I tried to contact on give No so many times, but no one has attended the call.[protected], 26153510, 26140257 and [protected]) .

                I think, these tel no are given to make fool probably.

                Please act urgently. Thank.
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                Sep 17, 2018
                Updated by ijs@laxmi
                SUCH ACTIVITIES OF PLI ARE BEING REFLECTED AS DEMOTIVATE STEPS AGAINST ORG.
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                  S
                  sankumtoshar
                  from Sonamukhi, West Bengal
                  Sep 21, 2018
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                  Address: Dhanbad, Jharkhand, 828126

                  To
                  The sir, I have not ricived my PLI bound paper.so I want to you please send to me my bound paper on my gmail or my home add.
                  Gmail:- [protected]@gmail.com
                  Add:- c/o Triveni pandit([protected])
                  Po-Narayanpur, chas
                  dist-bokaro
                  pin:-827013.
                  my policy no:-APS-599760-L
                  mobile no-[protected].
                  Pls sir.
                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                    S
                    San469
                    from Dibrugarh, Assam
                    Sep 13, 2018
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                    Address: Dibrugarh, Assam, 780001
                    Website: PLI

                    Not received my policy amount till date.
                    I no 16012469l hav santosh singh policy no. Aps - 332519l. My policy maturity date was on 10 jun 2018. I have deposited original policy bond application form and other requisite documents in dibtugarh post office on 15 jul 2018. However i haven't receive the maturity amount till date. Therefore i request you to take early action and transfer the amount in the provided bank account.
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                    SUB :- CLAIM FOR MATURITY VALUE OF PLI

                    REFERENCE :- POLICY NO APS 1225005 M

                    1. NAME OF INSURANT :- THOOL RAMESH PANDHARI
                    2. SUN ASSURED :- 200000.00
                    3. DATE OF MATURITY :- 15/07/2018

                    My above policy matured but money not yet paid to me due to non updating Policy Ledger up to Jun 2018.

                    Policy Ledger updated upto Mar 2018.

                    PAO (GREF) has issued certificate regarding recover of premium up to Jun 2018.

                    In view of above, you are requested to update Policy Ledger immediately.

                    Thanking you.
                    Respected sir, our Policy no ApsAE 329825M is not janreted to on line due to money back policy last servival benefit still awated since June 2018 not payment I am staying Estern store division (GREF)C/o 99APO Tezpur Assam PIN 931702 Head post office is not responding due to not janreted this policy on line our payment not paid by Head Post office

                    pli maturity money not received - Comment #3211576 - Image #0
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                      K
                      Kishalay De
                      from Kolkata, West Bengal
                      Sep 11, 2018
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                      Address: 712136

                      Sir,
                      I've paid Rs. 17200 premium amount for my post office endowment assurance policy (SANTOSH)on 11th September 2018 for the period 01/09/2018 to 31/03/2019. My account debited but no payment receipt no.is generated and no tax details are present either. Resolve the issue kindly. The details of my policy is given below.

                      Policy No.[protected]
                      Customer Id[protected]
                      Email- [protected]@gmail.com
                      +1 photos
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                      My pli no-aps[protected]L
                      my home add-vpo-dewas, teh-ramgarh sekhawati, dist-sikar, raj'
                      pin-332301
                      sir my postel life insurence bond not recive yet
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                        B
                        Balwan2033
                        from Gurgaon, Haryana
                        Sep 9, 2018
                        Resolved
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                        Resolved

                        Sir i balwan my pli policy no aps-815648l maturity date was 08 may 2018 but i did not get any amount in my account.
                        I had submitted original policy bond passbook and bank details to your by 884fpo letter no 884/pli/metu dated 03 may 2018
                        Again i had request same query on 17 july and 07 aug 2018
                        Kindly please do a action as soon as possible
                        Thank you
                        Oct 13, 2018
                        Complaint marked as Resolved 
                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 12, 2018
                        Postal Life Insurance [PLI] Customer Care's response
                        All the cases related to APS policies are being dealt by APS Circle. Therefore it is requested to you to take up the matter with APS Circle on e-mail id: [protected]@armypost.nic.in or customer care no.[protected], 26152474, 26153585, 26152780, 26149673.
                        The postal address is given below:
                        Director APS (PLI)
                        O/o Addl. Dte. Gen. APS
                        (PLI Cell)
                        PIN-908716
                        C/o 56 APO
                        To
                        The sir, I have not ricived my PLI bound paper.so I want to you please send to me my bound paper on my gmail or my home add.
                        Gmail:- [protected]@gmail.com
                        Add:- c/o Triveni pandit([protected])
                        Po-Narayanpur, chas
                        dist-bokaro
                        pin:-827013.
                        my policy no:-APS-599760-L
                        mobile no-[protected].
                        Pls sir.
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                          J
                          Jaiprakash maurya
                          from Delhi, Delhi
                          Sep 9, 2018
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                          Address: 792001
                          Website: [email protected]

                          Sir, with due respect i beg to state that, i was taken a pli in december 2009 from post office tezu dist lohit (Arunachal pradesh) 792001 and i have taken loan of rs.27000/- against our policy on 4th april 2014. After some month i was deposited loan with interest of rs.28350/- on 31 october 2014 but after maturity of pli in november 2017 your department had been deducted rs.37991.87 from our pli maturity amount. Sir, i'm requested to you please check my policy status and refund my balance amount.
                          Thanking you
                          Yours faithfully
                          J. P. Maurya
                          Policy no. Ne-30856-cs
                          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                            K
                            kanakareddy
                            from Chandigarh, Chandigarh
                            Sep 8, 2018
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                            Address: Visakhapatnam, Andhra Pradesh, 530013
                            Website: India post

                            Respected sir, i am policy holder of pli my policy number is[protected], on 31 aug 2018 i had paid pli premium rs 3469/-for the month of september 18 amount paid through online amount deducted from my account but not updated in my policy so pls solve my pblm.. Policy holder name: dasari kanakareddy, policy number:[protected]... Pls solve this as early as possible.. I shall be ever grateful to you sir thanking you
                            +1 photos
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                            Sir I Abhilesh Kumar Roy my pli policy no APS[protected]L my monthly premium is rs 3605 so I want close or covert small premium due to I am not able to pay this amount.please suggest me my policy period runing only one year.
                            My Policy Number is MH-525083-CC. I have made payment of my policy permium through Credit Card but the status of the Payment is still being shown as Pending. What must be the reason?

                            pli premium paid through online but not showing on my policy - Comment #3212210 - Image #0
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                              S
                              sailu@143
                              from Thiruvananthapuram, Kerala
                              Sep 8, 2018
                              Resolved
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                              Resolved

                              Letter no. 1-770/pli-corr/fpo
                              Reminder no.1-770/pli-corr/fpo
                              Policy no.-aps-nm-200939-l
                              Sir,
                              It is not understood the delay for the payment of matured pli policy amount even after four months passed and not payed policy amount for policy no. Aps-nm-200939-l, even after repeated reminders. The policy has been matured on 2nd may 2018.
                              And i request for an early action on my complaint.
                              Oct 18, 2018
                              Complaint marked as Resolved 
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                              Sep 08, 2018
                              Updated by sailu@143
                              Letter no.1- 770/pli-corr/fpo
                              Letter no.2-770/pli-corr/fpo
                              Policy no. Aps-nm-200939-l, amount: rs.50, 000
                              Sir,
                              The above said policy has been matured on the date 2nd may 2018 and the amount has still not been credited till date, even after the application for the policy (Letter no.1) and the reminder no.1 (Letter no.2).
                              An early action requested please.
                              Verified Support
                              Sep 12, 2018
                              Postal Life Insurance [PLI] Customer Care's response
                              All the cases related to APS policies are being dealt by APS Circle. Therefore it is requested to you to take up the matter with APS Circle on e-mail id: [protected]@armypost.nic.in or customer care no.[protected], 26152474, 26153585, 26152780, 26149673.
                              The postal address is given below:
                              Director APS (PLI)
                              O/o Addl. Dte. Gen. APS
                              (PLI Cell)
                              PIN-908716
                              C/o 56 APO
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                                A
                                amitspatil007
                                from Dhule, Maharashtra
                                Sep 7, 2018
                                Resolved
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                                Resolved

                                Address: Nashik, Maharashtra, 423105
                                Website: pli.indiapost.gov.in/CustomerPortal/Home.action

                                Dear sir, i paid my premium for month sept 2018 today by online the amount of[protected]+133) the amount was debited from my sbi account the last step for acknolegement not completed & the status was pending for this premium for your information-
                                (Purchase worth rs6033.0 on pos [protected] at india post txn# 395710.)
                                So please solve the problem
                                Oct 15, 2018
                                Complaint marked as Resolved 
                                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                Sep 07, 2018
                                Updated by amitspatil007
                                Dear sir, i paid my premium for month sept 2018 policy no: MH-728120-CS today by online the amount of[protected]+133) the amount was debited from my SBI account the last step for acknolegement not completed & the status was pending for this premium for your information-
                                (purchase worth Rs6033.0 on POS [protected] at INDIA POST txn# 395710.)
                                so please solve the problem
                                Verified Support
                                Sep 14, 2018
                                Postal Life Insurance [PLI] Customer Care's response
                                Madam/Sir,
                                In case of failed/pending online transactions, please provide the following details as per format:

                                Name of Policy Holder :
                                Policy Number :
                                Amount of Transaction :
                                Date of Transaction :
                                Transaction No. :
                                Mobile number :
                                Remarks (if any) :
                                Sep 17, 2018
                                Updated by amitspatil007
                                Name of Policy Holder :Amit Sakharam Patil
                                Policy Number :MH-728120-CS
                                Amount of Transaction :6033
                                Date of Transaction : & Sept 2018
                                Transaction No. :POS [protected], txn# 395710
                                Mobile number :[protected]
                                Remarks (if any) :Dear sir, i paid my premium for month sept 2018 policy no: MH-728120-CS today by online the amount of[protected]+133) the amount was debited from my SBI account the last step for acknolegement not completed & the status was pending for this premium for your information-
                                (purchase worth Rs6033.0 on POS [protected] at INDIA POST txn# 395710.)
                                so please solve the problem
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                                  R
                                  Rojita Laishram
                                  from Dhing, Assam
                                  Sep 6, 2018
                                  Resolved
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                                  Resolved

                                  Address: Imphal East, Manipur, 795114
                                  Website: [email protected]

                                  Sir i have send a surrender application of my pli policy no aps 925510-c from 816 field post office mantripukhri (Manipur) on feb 2018 but no any response and no credit my surrender value till date sir please look matter personnel and credit my surrender value to my sbi account no [protected]. I will remain for you

                                  Yours faithfully
                                  No 5005121
                                  Rank : rfn/had
                                  Name : l bikramjit singh
                                  30 assam rifles
                                  C/o 99 apo
                                  +1 photos
                                  Oct 21, 2018
                                  Complaint marked as Resolved 
                                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 14, 2018
                                  Postal Life Insurance [PLI] Customer Care's response
                                  All the cases related to APS policies are being dealt by APS Circle. Therefore it is requested to you to take up the matter with APS Circle on e-mail id: [protected]@armypost.nic.in or customer care no.[protected], 26152474, 26153585, 26152780, 26149673.
                                  The postal address is given below:
                                  Director APS (PLI)
                                  O/o Addl. Dte. Gen. APS
                                  (PLI Cell)
                                  PIN-908716
                                  C/o 56 APO
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                                    S
                                    sharma1987
                                    from Doraha, Punjab
                                    Sep 5, 2018
                                    Resolved
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                                    Resolved

                                    Dear
                                    My name kulwant singh. My pli policy no aps-929951l matured but not credit in my account
                                    Sir my policy no aps-929951 l maturirty date on 11 may 2018 but i have submitted orginal policy bond and personal / bank detail given to your office by speed post. But no any amount in my account please confirm me about my policy.
                                    Thanks
                                    Kulwant singh
                                    Oct 6, 2018
                                    Complaint marked as Resolved 
                                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 05, 2018
                                    Postal Life Insurance [PLI] Customer Care's response
                                    As per system, Disbursement has been made by APS on 29.08.2018. The amount will be pay shortly. for more information, kindly contact to APS Circle on e-mail id: [protected]@armypost.nic.in or customer care no.[protected], 26152474, 26153585, 26152780, 26149673.
                                    The postal address is given below:
                                    Director APS (PLI)
                                    O/o Addl. Dte. Gen. APS
                                    (PLI Cell)
                                    PIN-908716
                                    C/o 56 APO
                                    Oct 01, 2018
                                    Updated by sharma1987
                                    Dear concern

                                    As per our last conversation on email you told me that amount will be paid shortly But I have not received my amount till date.i am in need of money.and also you told me that I can contact with customer care and I tried it so many time to contact with your customer care but no one has replied me. Please resolve it. And paid my money in my bank account as soon as possible
                                    Thanks
                                    kulwant singh
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                                      M
                                      Mohammad Nadeem Siddiqui
                                      from Talcher, Odisha
                                      Sep 3, 2018
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                                      Address: Sambalpur, Odisha, 768002
                                      Website: www.indiapost.gov.in

                                      My name - mohammad nadeem siddiqui,
                                      Pli policy no - cg-12083-r,
                                      For the above policy, on 03.09.18, i had processed for premium payment online for september 2018 of rs.2122/-.
                                      This amount of 2122/- got deducted from bank account but my pli account as accessed online did not show this transaction.
                                      Multiple rechecks have been done but my pli account still shows the premium of september'18 as pending.
                                      Pls check and do the needful.
                                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                      image containing details of bank transactions uploaded

                                      amount deducted from bank account but not credited in my pli online account - Comment #3204848 - Image #0
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                                        Shiva Rama Krishna Rao
                                        from Kolkata, West Bengal
                                        Aug 31, 2018
                                        Resolved
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                                        Resolved

                                        Address: 737102

                                        Sir, i have surrendered Three policies worth five lakhs vide 771 Field Post Office letter No - 771/PLI Corr/FPO Dated 22 May 18. Despite three months the same has not been credited to my account. Policy Nos are as under:-
                                        (A) APS-447025L
                                        (B) APS 666453L
                                        (C) APS 1122322

                                        PLEASE LOOK INTO THE MATTER AS I HAVE TO CLEAR SOME DEBTS.

                                        YOURS FAITHFULLY

                                        SUB MAJ MSRK RAO
                                        31 AUG 2018
                                        Oct 5, 2018
                                        Complaint marked as Resolved 
                                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 31, 2018
                                        Postal Life Insurance [PLI] Customer Care's response
                                        All the cases related to APS policies are being dealt by APS Circle. Therefore it is requested to you to take up the matter with APS Circle on e-mail id: [protected]@armypost.nic.in or customer care no.[protected], 26152474, 26153585, 26152780, 26149673.
                                        The postal address is given below:
                                        Director APS (PLI)
                                        O/o Addl. Dte. Gen. APS
                                        (PLI Cell)
                                        PIN-908716
                                        C/o 56 APO
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