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Postal Life Insurance [PLI] Complaints & Reviews

www.postallifeinsurance.gov.in

1.3

Updated: Apr 21, 2025

Complaints 1233

Resolved

319

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914

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Address: Guntur, Andhra Pradesh, 522001

Spr nagoor basha
No 15325511
Respected sir
I humble submission following few lines for your kindness action
I have pli policy no aps-890111-l i am serving in indian army.30 sep 2018. My retirement date. Pli polocy still not complite maturity so i request you kindly transfer my pli policy to civil post office and issue pass book
My civil post office address
Bradipet main road
Guntur andhra pradesh
Pin-522001
Thanking you sir
Yours faithfully
Nagoor basha sk

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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A

Ahire abhiman

from Bhogpur, Punjab

Oct 1, 2018

Dear sir
As per terms and conditions my policy matured on 20 August 2018 policy number APS AEA 834585 after sanding the original documents no reply has been sent and no payment done yet.

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Address: Visakhapatnam, Andhra Pradesh, 531163

Website: www.consumer complaints.in

It is intimated that no: 15325376x rank spr name ummadi sankara rao at to be retired from indian army on 30sep2018 i have 2 pli policies
1) aps-434536-l maturity date25may2022
2) aps-468987-l maturity date05sep2022
I request to transfer my pli policies to my home branch bheemunipatnam visakhapatnam andhra pradesh - 531163. I kindly requesting to transfer my pli policies at earliest.
I shall be ever thankful to you for this act of kindness. My civil post office address are given below
Thanking you sir
Address
Bheemunipatnam
Visakhapatnam
Andhra pradesh
Pincode - 531163
Yours faithfully
15325376x
Spr
Ummadi sankara rao

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Address: Srikakulam, Andhra Pradesh

Sir
jc756676f sub b k rao pli policy no aps792352-L maturity is still not credited. the policy issued 10dec2007 was metured12-feb-2018.submitted with main doccuments trough903 fpo 40 sdo c/o 99apo for last six months is still pending they were no any responding(or) not credited to still pending
so i requested to rectified soon and credited amount in my bank acct as early as possible my e mail [protected]@gmail.com phno [protected]. bank acct no is [protected] state bank of india chapara srikakulam (ap)532216 thanks

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Sep 25, 2018

Updated by bongarlakhageswara rao [protected]@gmail.com

Sep 25, 2018

Updated by bongarlakhageswara rao sir
jc756676f sub b k rao pli policy no aps792352-L maturity is still not credited. the policy issued 10dec2007 was metured12-feb-2018.submitted with main doccuments trough903 fpo 40 sdo c/o 99apo for last six months is still pending they were no any responding(or) not credited to still pending
so i requested to rectified soon and credited amount in my bank acct as early as possible my e mail [protected]@gmail.com phno [protected]. bank acct no is [protected] state bank of india chapara srikakulam (ap)532216 thanks

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My pli no aps-952649-l already matured.

Documents sent from apo chennai letter no 932/pli-maturity/fpo dt 28 may 2018.

The maturity amount was not credited in my account.

Please deposit the matured amount with interest in my account.

Thanking you,
Your faithfully,

Sub m boopalan (Retd)
Jc-728742h
(Old army no 6924946m)
My e. Mail: [protected]@gmail.com

Oct 29, 2018

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2018

Postal Life Insurance [PLI] Customer Care's response All the cases related to APS policies are being dealt by APS Circle. Therefore it is requested to you to take up the matter with APS Circle on e-mail id: [protected]@armypost.nic.in or customer care no.[protected], 26152474, 26153585, 26152780, 26149673.
The postal address is given below:
Director APS (PLI)
O/o Addl. Dte. Gen. APS
(PLI Cell)
PIN-908716
C/o 56 APO

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Z

Zanrao Ngullie

from Barpeta Road, Assam

Sep 25, 2018

Sir 14704078 L Hav Zanrao Ngullie and my policy no 1059337.L was matured on 30 Jan 2018 I have already deposit my Document as required as on 20 July 2018, but sir I have not received any type msg, documents, cheques, plz fwd my problems

J

Jayant Prasad

from Etawa, Madhya Pradesh

Oct 1, 2018

My policy. APS. .845854L, matured on09/09/2018 but payment is still pending till to date .kindly do the favour so an immediate payment can be done. All documents pertaining the policy are already been submitted at Lashkar H O, Gwalior, M .P . .
Sub Jayant prasad, , JC. 802557M .

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Insurancepostal life insurance [pli] non receipt of pli bond
Postal life insurance — non receipt of pli bond

Hai sir this is dale rama krishna prakash, from visakhapatnam. I was a sailor serving in indian navy and i had opened my pli policy in sep-oct 04 in ins jamuna, c/o fleet mail office, kochi-682004.
Till now i have not received any receipt policy bond. A sum of 1, 00, 000 policy was taken at the time with nominee as my mother dale kanaka mahalakshmi. A sum with monthly premium of inr 325 approx is deducted from my salary. So kindly do the needful and intimate charges for issuing bond paper at the earliest sir.

My present adress is

Dale rama krishna prakash
D. No. 5-5-29
Chintalakonda street
Narsipatnam-531116
Visakhapatnam dist

Regards

Dale rama krishna prakash
Pome, 139525-b, indian navy
Email - [protected]@gmail.com
Phone-[protected]

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M

Mahi pardeshi

from Mumbai, Maharashtra

Sep 26, 2018

I want to close a pli policy. But how much of my money will be deducted for this.

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Address: Mandi, Himachal Pradesh, 175001

Sir, most humbly request that i am servinng in indian army and will be disch from service on 28 feb 2019. I have an pli policy no aps-1061920l and want to tfr it to civ post office in my native place, ie mandi, himachal pradesh. Please guide me for further action. Also inform that is all pli policies were transferred to civil post office automatically

Oct 27, 2018

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2018

Postal Life Insurance [PLI] Customer Care's response Now all APS policies have been migrated in Civil post office system. Hence you may visit the nearest HPO for more information about your policy and may submit claim for your policy in any post office.

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I HAD MADE A PAYMENT OF MY Postal life insurance vide account numberPB-147774-CS NAME SUKHVINDER SINGH THROUGH ONLINE TRANSACTION.THE AMOUNT WAS DEDUCTED FROM MY SBI ACCOUNT VIDE TRANSCATION ID OTHPG[protected] DATED 7SEPT, 2018, .BUT IT IS NOT SHOWN IN PAYMENT HISTORY.As the amount is debited from my saving account.Screen shot of my debit account history is hereby enclosed.

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Address: 523212

My pli policie no aps-nm-56445-l matured on 01 jan 2016. I am unable to take money in intime because my policy pay order misplaced. After new policy pay was received on sep 2018. My policy maturity value is 53260. At time I am taking money at sep 2018 amount was given 53260 only. After maturity near abot 31 months my money is held in post office. I am eligible to take normal interest or not???

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Oct 26, 2018

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Sep 20, 2018

Updated by Ravipati Ramesh My mob no is [protected]

Verified Support

Sep 25, 2018

Postal Life Insurance [PLI] Customer Care's response All the cases related to APS policies are being dealt by APS Circle. Therefore it is requested to you to take up the matter with APS Circle on e-mail id: [protected]@armypost.nic.in or customer care no.[protected], 26152474, 26153585, 26152780, 26149673.
The postal address is given below:
Director APS (PLI)
O/o Addl. Dte. Gen. APS
(PLI Cell)
PIN-908716
C/o 56 APO

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Sir, PLI NO- APS-841421-L against JC-811114M Sub Indra Jeet Singh was scheduled to mature on 18 Aug 2018. The same was deposited with HQ CBPO Delhi along with asked document at Counter No-02, Registered Ser No-31 on 19 Jul 2018.

The amount is still not created in bank.

The details are as under:-
JC-811114M Sub Indra Jeet Singh
Policy No-841421-L
Date of Mature_ 18 Aug 2018

For this, I tried to contact on give No so many times, but no one has attended the call.[protected], 26153510, 26140257 and [protected]) .

I think, these tel no are given to make fool probably.

Please act urgently. Thank.

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Sep 17, 2018

Updated by ijs@laxmi SUCH ACTIVITIES OF PLI ARE BEING REFLECTED AS DEMOTIVATE STEPS AGAINST ORG.

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Address: Dhanbad, Jharkhand, 828126

To
The sir, I have not ricived my PLI bound paper.so I want to you please send to me my bound paper on my gmail or my home add.
Gmail:- [protected]@gmail.com
Add:- c/o Triveni pandit([protected])
Po-Narayanpur, chas
dist-bokaro
pin:-827013.
my policy no:-APS-599760-L
mobile no-[protected].
Pls sir.

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Address: Dibrugarh, Assam, 780001

Website: PLI

Not received my policy amount till date.
I no 16012469l hav santosh singh policy no. Aps - 332519l. My policy maturity date was on 10 jun 2018. I have deposited original policy bond application form and other requisite documents in dibtugarh post office on 15 jul 2018. However i haven't receive the maturity amount till date. Therefore i request you to take early action and transfer the amount in the provided bank account.

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R

rpthool

from Kolkata, West Bengal

Sep 17, 2018

SUB :- CLAIM FOR MATURITY VALUE OF PLI

REFERENCE :- POLICY NO APS 1225005 M

1. NAME OF INSURANT :- THOOL RAMESH PANDHARI
2. SUN ASSURED :- 200000.00
3. DATE OF MATURITY :- 15/07/2018

My above policy matured but money not yet paid to me due to non updating Policy Ledger up to Jun 2018.

Policy Ledger updated upto Mar 2018.

PAO (GREF) has issued certificate regarding recover of premium up to Jun 2018.

In view of above, you are requested to update Policy Ledger immediately.

Thanking you.

M

MK Mishra

from Aizawl, Mizoram

Sep 18, 2018

Respected sir, our Policy no ApsAE 329825M is not janreted to on line due to money back policy last servival benefit still awated since June 2018 not payment I am staying Estern store division (GREF)C/o 99APO Tezpur Assam PIN 931702 Head post office is not responding due to not janreted this policy on line our payment not paid by Head Post office

pli maturity money not received - Comment #3211576 - Image #0

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Address: 712136

Sir,
I've paid Rs. 17200 premium amount for my post office endowment assurance policy (SANTOSH)on 11th September 2018 for the period 01/09/2018 to 31/03/2019. My account debited but no payment receipt no.is generated and no tax details are present either. Resolve the issue kindly. The details of my policy is given below.

Policy No.[protected]
Customer Id[protected]
Email- [protected]@gmail.com

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R

rajendradhaka

from Udaipur, Rajasthan

Sep 18, 2018

My pli no-aps[protected]L
my home add-vpo-dewas, teh-ramgarh sekhawati, dist-sikar, raj'
pin-332301
sir my postel life insurence bond not recive yet

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Sir i balwan my pli policy no aps-815648l maturity date was 08 may 2018 but i did not get any amount in my account.
I had submitted original policy bond passbook and bank details to your by 884fpo letter no 884/pli/metu dated 03 may 2018
Again i had request same query on 17 july and 07 aug 2018
Kindly please do a action as soon as possible
Thank you

Oct 13, 2018

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

Postal Life Insurance [PLI] Customer Care's response All the cases related to APS policies are being dealt by APS Circle. Therefore it is requested to you to take up the matter with APS Circle on e-mail id: [protected]@armypost.nic.in or customer care no.[protected], 26152474, 26153585, 26152780, 26149673.
The postal address is given below:
Director APS (PLI)
O/o Addl. Dte. Gen. APS
(PLI Cell)
PIN-908716
C/o 56 APO

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S

sankumtoshar

from Sonamukhi, West Bengal

Sep 19, 2018

To
The sir, I have not ricived my PLI bound paper.so I want to you please send to me my bound paper on my gmail or my home add.
Gmail:- [protected]@gmail.com
Add:- c/o Triveni pandit([protected])
Po-Narayanpur, chas
dist-bokaro
pin:-827013.
my policy no:-APS-599760-L
mobile no-[protected].
Pls sir.

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Address: 792001

Website: [email protected]

Sir, with due respect i beg to state that, i was taken a pli in december 2009 from post office tezu dist lohit (Arunachal pradesh) 792001 and i have taken loan of rs.27000/- against our policy on 4th april 2014. After some month i was deposited loan with interest of rs.28350/- on 31 october 2014 but after maturity of pli in november 2017 your department had been deducted rs.37991.87 from our pli maturity amount. Sir, i'm requested to you please check my policy status and refund my balance amount.
Thanking you
Yours faithfully
J. P. Maurya
Policy no. Ne-30856-cs

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Address: Visakhapatnam, Andhra Pradesh, 530013

Website: India post

Respected sir, i am policy holder of pli my policy number is[protected], on 31 aug 2018 i had paid pli premium rs 3469/-for the month of september 18 amount paid through online amount deducted from my account but not updated in my policy so pls solve my pblm.. Policy holder name: dasari kanakareddy, policy number:[protected]... Pls solve this as early as possible.. I shall be ever grateful to you sir thanking you

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A

Abhilesh Yadav

from Udhampur, Jammu and Kashmir

Sep 11, 2018

Sir I Abhilesh Kumar Roy my pli policy no APS[protected]L my monthly premium is rs 3605 so I want close or covert small premium due to I am not able to pay this amount.please suggest me my policy period runing only one year.

R

Rakesh P Venkat

from Hyderabad, Telangana

Sep 18, 2018

My Policy Number is MH-525083-CC. I have made payment of my policy permium through Credit Card but the status of the Payment is still being shown as Pending. What must be the reason?

pli premium paid through online but not showing on my policy - Comment #3212210 - Image #0

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Letter no. 1-770/pli-corr/fpo
Reminder no.1-770/pli-corr/fpo
Policy no.-aps-nm-200939-l
Sir,
It is not understood the delay for the payment of matured pli policy amount even after four months passed and not payed policy amount for policy no. Aps-nm-200939-l, even after repeated reminders. The policy has been matured on 2nd may 2018.
And i request for an early action on my complaint.

Oct 18, 2018

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Sep 08, 2018

Updated by sailu@143 Letter no.1- 770/pli-corr/fpo
Letter no.2-770/pli-corr/fpo
Policy no. Aps-nm-200939-l, amount: rs.50, 000
Sir,
The above said policy has been matured on the date 2nd may 2018 and the amount has still not been credited till date, even after the application for the policy (Letter no.1) and the reminder no.1 (Letter no.2).
An early action requested please.

Verified Support

Sep 12, 2018

Postal Life Insurance [PLI] Customer Care's response All the cases related to APS policies are being dealt by APS Circle. Therefore it is requested to you to take up the matter with APS Circle on e-mail id: [protected]@armypost.nic.in or customer care no.[protected], 26152474, 26153585, 26152780, 26149673.
The postal address is given below:
Director APS (PLI)
O/o Addl. Dte. Gen. APS
(PLI Cell)
PIN-908716
C/o 56 APO

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Address: Nashik, Maharashtra, 423105

Website: pli.indiapost.gov.in/CustomerPortal/Home.action

Dear sir, i paid my premium for month sept 2018 today by online the amount of[protected]+133) the amount was debited from my sbi account the last step for acknolegement not completed & the status was pending for this premium for your information-
(Purchase worth rs6033.0 on pos [protected] at india post txn# 395710.)
So please solve the problem

Oct 15, 2018

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Sep 07, 2018

Updated by amitspatil007 Dear sir, i paid my premium for month sept 2018 policy no: MH-728120-CS today by online the amount of[protected]+133) the amount was debited from my SBI account the last step for acknolegement not completed & the status was pending for this premium for your information-
(purchase worth Rs6033.0 on POS [protected] at INDIA POST txn# 395710.)
so please solve the problem

Verified Support

Sep 14, 2018

Postal Life Insurance [PLI] Customer Care's response Madam/Sir,
In case of failed/pending online transactions, please provide the following details as per format:

Name of Policy Holder :
Policy Number :
Amount of Transaction :
Date of Transaction :
Transaction No. :
Mobile number :
Remarks (if any) :

Sep 17, 2018

Updated by amitspatil007 Name of Policy Holder :Amit Sakharam Patil
Policy Number :MH-728120-CS
Amount of Transaction :6033
Date of Transaction : & Sept 2018
Transaction No. :POS [protected], txn# 395710
Mobile number :[protected]
Remarks (if any) :Dear sir, i paid my premium for month sept 2018 policy no: MH-728120-CS today by online the amount of[protected]+133) the amount was debited from my SBI account the last step for acknolegement not completed & the status was pending for this premium for your information-
(purchase worth Rs6033.0 on POS [protected] at INDIA POST txn# 395710.)
so please solve the problem

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Address: Imphal East, Manipur, 795114

Website: [email protected]

Sir i have send a surrender application of my pli policy no aps 925510-c from 816 field post office mantripukhri (Manipur) on feb 2018 but no any response and no credit my surrender value till date sir please look matter personnel and credit my surrender value to my sbi account no [protected]. I will remain for you

Yours faithfully
No 5005121
Rank : rfn/had
Name : l bikramjit singh
30 assam rifles
C/o 99 apo

+1 photos

Oct 21, 2018

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Postal Life Insurance [PLI] Customer Care's response All the cases related to APS policies are being dealt by APS Circle. Therefore it is requested to you to take up the matter with APS Circle on e-mail id: [protected]@armypost.nic.in or customer care no.[protected], 26152474, 26153585, 26152780, 26149673.
The postal address is given below:
Director APS (PLI)
O/o Addl. Dte. Gen. APS
(PLI Cell)
PIN-908716
C/o 56 APO

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Dear
My name kulwant singh. My pli policy no aps-929951l matured but not credit in my account
Sir my policy no aps-929951 l maturirty date on 11 may 2018 but i have submitted orginal policy bond and personal / bank detail given to your office by speed post. But no any amount in my account please confirm me about my policy.
Thanks
Kulwant singh

Oct 6, 2018

Complaint marked as Resolved

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2018

Postal Life Insurance [PLI] Customer Care's response As per system, Disbursement has been made by APS on 29.08.2018. The amount will be pay shortly. for more information, kindly contact to APS Circle on e-mail id: [protected]@armypost.nic.in or customer care no.[protected], 26152474, 26153585, 26152780, 26149673.
The postal address is given below:
Director APS (PLI)
O/o Addl. Dte. Gen. APS
(PLI Cell)
PIN-908716
C/o 56 APO

Oct 01, 2018

Updated by sharma1987 Dear concern

As per our last conversation on email you told me that amount will be paid shortly But I have not received my amount till date.i am in need of money.and also you told me that I can contact with customer care and I tried it so many time to contact with your customer care but no one has replied me. Please resolve it. And paid my money in my bank account as soon as possible
Thanks
kulwant singh

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Address: Sambalpur, Odisha, 768002

Website: www.indiapost.gov.in

My name - mohammad nadeem siddiqui,
Pli policy no - cg-12083-r,
For the above policy, on 03.09.18, i had processed for premium payment online for september 2018 of rs.2122/-.
This amount of 2122/- got deducted from bank account but my pli account as accessed online did not show this transaction.
Multiple rechecks have been done but my pli account still shows the premium of september'18 as pending.
Pls check and do the needful.

Postal Life Insurance [PLI] customer support has been notified about the posted complaint.

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N

Nadeem Sid

from Bhubaneshwar, Odisha

Sep 10, 2018

image containing details of bank transactions uploaded

amount deducted from bank account but not credited in my pli online account - Comment #3204848 - Image #0

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