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Postal Life Insurance [PLI] Complaints & Reviews

1.3
Updated: Apr 21, 2025
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Postal Life Insurance [PLI] reviews & complaints page 44

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A
Abhijit Dutta81
from Kolkata, West Bengal
Jan 2, 2018
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premium payment receipt not received

Dear sir i abhijit dutta a pli policy holder of krishnagar head post office nadia west bengal. My pli policy no is wb-203437-cs. Monthely premium for my policy is rs 1150 including service tax. I pay premium for the month of january 2018 on 01/01 2018 at 2.20 pm through on line by my dbt card. Amount rs 1150 was debited from my bank account but payment receipt is not sent to my email still now. Payment success full msg also not sent to my...
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ddgmizoram
from Shillong, Meghalaya
Jan 2, 2018
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I am anil kumar working in department of telecommunications and presently posted as dy. Director general in mizoram hq-aizawl. My policy - am-80-t claim letter has ben received in original at my residential address at greater noida on 29/12/2017 itself. Scanned copy is enclosed. I have submitted a cancelled cheque also alonwith other details at the time of finalisation of maturity claim. Sine i am out of my home adress a it may take more month to plan to be at home.in the meantime, i am in urgent need of money.
I would be oblidged if the maturity money rs1, 45, 369=00 in transfered to my account through neft at the earliest. For any qurries i may pl be contacted at mobile [protected].
Regards

Anil kumar, ddg, mizoram
Ne-lsa, aizawl-796001
+1 photos
Reilise if re 1-00 per Polish.ifpaid after last day of the month unless it is a holiday[protected] Polacy no 12793-C
Sir,
I am Thiyagarajan S and my policy no APS[protected]L is matured on sept 2017 but till date not received payment.
Pl do the necessary action

request for transfer of maturity amount in my axis bank account - Comment #2968986 - Image #0
Sir,
Greeting!
I Avinash Pradhan PLI policy holder, Policy no APS-605934-L not able to login in new user registration and also have to Re-correct mistakes of address, DOB, & Nominee .
please help me through the mail & SMS, my mobile no & mail ID are as follows: [protected], [protected]@gmail.com
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    R
    Ram Chandra Prasad Singh
    from Tumkur, Karnataka
    Dec 31, 2017
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    Address: 560042

    Sir,
    I am a holder of pli policy no aps-736824-l. Date of commencement of policy is 27 feb 2007 and date of maturity is 26 feb 2017 as per pli policy. However, pli subscription @ rs. 1430/-per month had been recovered from my pay & allowances from nov 2006 by pao (Ors) meg & centre bangalore. The fist recovery was made in in the month of may 2007 for rs. 10, 010/- (For 07 months from nov 06 to may 07 i. E 1430 x7=10, 010). The pli subscription was recovered from my pay till aug 2012 as i retired on 30 sep 12 (An). There after my policy was transferred from army post office to civil post office (Hpo samastipur) and i have been depositing the subscription since sep 2012 to jan 2018.

    I have sent so may applications to pli dte new delhi for either issue amendment of commence & maturity of pli policy or refund/adjustment of pli subscription for 03 months (Nov 06 to jan 07) which was recovered from my pay & allowances. But no decision has been given by pli dte till now. Pao (Or) meg & centre has agreed to refund the amount on getting confirmation from pli dte but no confirmation issued by pli dte, new delhi till date. I have also submitted my complaint with gpo bangalore who have further forwarded my complaint to pli dte new delhi abd reminder also sent by them but even after 03 months elapsed no reply has been given by army pli dte, new delhi.

    In view of the above facts i once again request you to do the needful action to resolve the issue as deemed fit (Viz issue amendment of commencement & maturity date/ adjustment of 03 months recovery by crediting to my policy or refund of amount rs 4230.00 (3 month recovery) with interest as the earliest to me. If i will not received clarification on the issue within 01 month (Upto 31 jan 2018) i will seek legal assistance on the issue as the case is long outstanding and till date not any reply furnished to me (Except one letter from pao (Or) meg) please.

    With regards.

    Ex sub maj rcp singh
    Re-employed with cwe (Army)
    101, dickenson road bangalore-560042
    Mob no [protected]/[protected]
    My policy no APS- 865429-C which was matured on 19.11.2017. Policy bond sent to Addl Dte Gen of APS c/o 56 APO vide RL A RP[protected]IN dated 22.11.2017 with mandatory form. Maturity value yet not recd. My email ID is [protected]@gmail.com & Mobile no is [protected]
    Shambhu Ram
    HQ NW FTR ITBP BEHLANA
    CHANDIGARH PIN 160003

    excess recovery of pli subscriptions - Comment #2965288 - Image #0
    Policy no:AP-592562-CS, Payment done on 3rd Jan 2018 by online method. Amount is deducted from my sbi credit card but not updated in online. Please resolve this matter as early as possible.
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      G
      goswami.jignesh
      from Dahod, Gujarat
      Dec 29, 2017
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      Address: Surendranagar, Gujarat, 363002

      Respected sir,

      In connection with above subject, it is to state that i have purchased pli cwla policy having number gj-728938-cs on dated[protected] and i was informed that amount of premium will be changed as 2075/- if i will choose to select my plan as maturity age of 50 years after completion of 5 years i. E. W. E. F feb-2017. Rate of premium rs.2075/- is also shown in my cwla policy. Copy of pli cwla policy is also enclosed herewith.

      In this regard, after completion of 5 years, i have submitted my original policy and pass book along with form for conversion at head post office, surendranagar in cpc section and i have choose to convert my policy as ea-50 but when i received my documents back, amount of premium was changed as 3422/-instead of 2075/-. (New policy number was changed as[protected]. Hence, i have contacted cpc section, surendranagar head post office and informed about this fact. Cpc section has informed me that they have taken this issue with circle office, ahmedabad.

      After this, i have contacted to cpc section and sp office several times but they have informed me that due to system, there is problem in calculation of premium and hence case has been taken with higher authority. It is regretted to state that in spite of 4 months have been passed, till this date my issue has not been resolved. Due to this issue, i have not paid subsequent premiums but who will be held responsible for payment of interest due to non-payment of premium. I am extremely disappointed with service being provided by you. Such type of poor service was never expected from your well known department.
      It is once again requested to take immediate actions to resolve my issue regarding conversion of my policy at the earliest and waive my interest for non-payment of subsequent premiums as there is fault at your department level.
      +1 photos
      Sir,
      Please give the information of
      Aadhaar linked or not linked
      Kindly send SMS /Gmail
      Mob: [protected]
      Gmail:[protected]@gmail.com
      Thanking you
      How can i get my lost pli bond if anyone have video please send that
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        K
        KK Singh @
        from Kolkata, West Bengal
        Dec 26, 2017
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        Respected sir,
        With most humbly i want to state that all my premiums were deposited quarterly from my pay slips. But now at the time of its maturity, it is shown that still the credits of six months i. E (May2013 to october 2013) is due. The alipore h. P. O. Kol-700027 had already sent a letter regarding the same.
        My policy details are as under -
        13697671 h (Ex hav)
        Kaushal kishor singh
        Policy no. Aps-ae-347354-l
        Kindly take necessary action as quick as possible, so that i get my maturity at time.
        Thanking you.
        Yours faithfully
        Kaushal kishor singh.
        (Ex hav)
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          V
          vipinkush
          from Allahabad, Uttar Pradesh
          Dec 15, 2017
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          Address: New Delhi, Delhi

          Sir
          My name is vipin kumar kushwaha. I have surrendered my original bond at pli new delhi headquarter on 02 nov 17. They have told me that the amount will be credit in my back account through neft by 10 dec 17. Today is 14dec 17 and i have not received the amount.
          Plz look into the matter and do the needful. My policy no is aps-518579-a.
          Thanking you.
          +1 photos
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            B
            Bishal Yadav
            from Panaji, Goa
            Dec 12, 2017
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            Dear sir my army no is 15583673a hav clk bishal yadav unit ge af jamnagar no 2. I am fwd my orginal pli bond alongwith connected document for surrender of my oli on 27 oct 2017. Sir 45 days passed away but my amount not credited till date. Sir i am fecing financial hardship. I have reqired urgently amount. Sir please passed my amount as soon as possible. My mobile no is [protected].
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              D
              DK Bisht
              from Adampur, Punjab
              Dec 9, 2017
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              Sir! Jai hind. I have opened pli policy of rs. 100000/- in 24 nov 2000 and last installment has been deducted in the pay slip of nov 2017. Kindly appraise on the present status on my pli policy no. Aps-283705-a despatched on 29 nov 17 from 1687 fpo chandigarh vide regn no. Re[protected]in alongwith all supporting documents. Warm regards. Sgt deepak af stn chandigarh.
              Jan 01, 2018
              Updated by DK Bisht
              DEAR SIR, REQUEST APPRISE ON THE STATUS OF LIQUIDATION OF PLI POLICY MATURED IN NOV 2017. WARM REGARDS.
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                A
                Ashwani1107
                from Kanpur, Uttar Pradesh
                Dec 9, 2017
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                Address: Kanpur, Uttar Pradesh, 208007

                Sir

                Policy no. Aps 612799a for rs 100000

                Sir,
                1. I 905183 cpl ashwani kumar serving in indian air force wef 28 dec 04. I got pli policy no. Aps 612799a in 2005 when i was under training in air force hindon ghaziabad (Up) later on i was posted to chabua assam so i did not get policy bond. Policy bond may be sent to hindon ghaziabad (Up) but it was not received by me. My mobile no. [protected].

                2. Now i am posted in kanpur as per given address. Please send me duplicate policy bond as per my given address as below:-


                Present address permanent address

                Air force police hq vill - sakauaa
                N2 road post - jhabrapura
                Harjinde nagar dist etawah
                Kanpur (Up) (Up)
                Pin – 208007 pin – 206245
                I have submitted my PLI surrender form with all requisite documents at the Beleghata HPO vide Request ID-PSSUR[protected] dated 08/11/2017.
                Customer ID[protected]
                Policy No:- WB-255150-B but the claim has not yet been settled.
                Please do the needful as i am suffering from a lot of financial crisis.
                It is submitted that PLI No APS-281129M (Date of Maturity 19 Nov 2017) in respect of GS-174223[censored]DC AJAY BAJPAI of 74 RCC has been forwarded by 600 FPO vide their letter No. 600/PLI Corres/FPO dated 06 Nov 2017, but maturity amount not yet received by individual.
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                  J
                  jagannath sadashiv gherade
                  from Mumbai, Maharashtra
                  Dec 8, 2017
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                  Sir,
                  I js gherade pli policy sep 2011 se aug 2017 tak monthly 4305 rs se bhar diya. Original pli policy bond lossed. Duplicate policy bond procedure completed. Date of maturity was 27 sep 2017. Last instalment paid on 01 aug 2017. Ab tak koi reply nahi mila hai. Muze aur kya karwai karni padegi jis se muze mera benefit mil sake.
                  Dhanyawad.
                  +1 photos
                  Sir I am Sitaprao manoj from Maharashtra dist hingoli .holding of pli no aps1458832L not action sir plz provided my surrender pli amount diposit my bank account plz.surrender 886 field post office c/o 56 apo
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                    A
                    A L Patel
                    from Bengaluru, Karnataka
                    Dec 3, 2017
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                    Address: Gwalior, Madhya Pradesh, 475005
                    Website: pli.indiapost.gov.in

                    Hi,

                    I have made the payment of rs-7136 for my postal life insurance premium on 25th nov 2017.
                    Amount got deducted from my card but status still showing as pending and receipt has not been generated yet.
                    I log in to my pli account and seen that payment status is showing as -'pending'.
                    Please expedite the process and update the status as 'success' and generate the receipt.
                    I have already made several follow up and put up a complaint on the post office india website as well.
                    Complaint number:[protected]
                    Policy number - mp-182699-cc

                    Thanks
                    +1 photos
                    I have PLI policy no PB-165282-CS. I paid premiunonline for month November 2017 Rs. 2970 on 30/11/17 at 6:33 pm through my SBI debit card. Amount deducted from account but payment status shows pending. Plz solve the problem.
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                      A
                      Aman9719 panwar
                      from Aligarh, Uttar Pradesh
                      Dec 2, 2017
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                      Address: Muzaffarnagar, Uttar Pradesh, 251309

                      Respected sir i have not received the bond of my pli policy no aps294599-l. So i request you to confirm the same and take an immediate action of this subject so far as later... Thank you sir..
                      So i again request u honourable sir to kindly look in to the matter and arrange to provide me the bond of my policy
                      My present address
                      Amit kumar s/o rohitash singh
                      Vill+post - tanda mazra
                      Tahsil-budhana
                      Dist.-mzn
                      Pincode251309
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                        F
                        Foram Parmar
                        from Delhi, Delhi
                        Nov 30, 2017
                        Resolved
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                        Resolved

                        Dear sir, i am bhupendra parmar with pli policy no[protected]. I have deposited premium amount 8726/- on 30/11/17 through sbi debit card with transaction id[protected]. Due to failure of internet connectivity, connection was lost after amount deduction... And payment receipt were not generated...in payment history pending status is written... Please do needful to solve problem... Thanks in advance...
                        +1 photos
                        Feb 28, 2018
                        Complaint marked as Resolved 
                        Resolved
                        On 25th of this month I had remitted my PLI policy amount of Rs.1815/-. But due to some technical issues. I didn't get the payment receipt from the PLI portal.

                        I am attaching the paid slip through UPI for your reference. Kindly resolve the problem.

                        Atul Vinayak P S
                        Advocate

                        failed transaction... - Comment #3754491 - Image #0
                        Policy number[protected].name KHAIRUDDIN ANSARI.online premium payment failure 30 June 2020 ₹3425 till now not received number pls help me

                        failed transaction... - Comment #3793625 - Image #0
                        failed transaction... - Comment #3793625 - Image #1
                        failed transaction... - Comment #3793625 - Image #2
                        My policy number[protected]
                        Name-sarmistha pattnaik
                        Online payment failed on 6th July am out of 3240

                        failed transaction... - Comment #3858853 - Image #0
                        My policy number[protected]
                        Payment of 3240 decucted from my account through pH pay on 6th July
                        Not its not showing in Pli payment page

                        failed transaction... - Comment #3858854 - Image #0
                        I am jashbhai Parmar
                        Policy number.GJ.776445-CS
                        I PAYED PREMIUM 7003 rup.online payment done but does not generate receipt
                        Hello,

                        I was doing PLI payment for customer id[protected] money got deducted but transaction failed. Kindly do the needful.

                        failed transaction... - Comment #4001289 - Image #0
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                          V
                          Vikas927077
                          from Jalandhar, Punjab
                          Nov 29, 2017
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                          Address: 01126152474
                          Website: [email protected]

                          Dear sir, i am a serving in indian air force my service no is 927077_r cpl vikas tripathi lgs asst 12wing air force station chandigarh and i have made a pli in june 2009, and i have not received the bond paper. Please i want to continue and i also in need of duplicate bond paper. So please kindly help me what should i produce to get my pli bond my pli policy no is aps-956461-a
                          My present address is
                          Station lgs section
                          12 wing airforce station
                          Chandigarh-160003
                          Mob no is [protected]
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                            S
                            Surendar Bhaloth
                            from Kyelang, Himachal Pradesh
                            Nov 29, 2017
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                            Respected sir
                            Kindly transfer my plic policy no mp-81397-cc to my hometown i. E jhunjhunu post office. (333001)
                            2. Not able to pay it from salary due to organisation change, transfer it so can revive manually at jhunjhunu po.
                            3. What is the policy status and how much amount is required to be deposited to revive the same.
                            4. Premium is regularly paid till aug 15.
                            5. Kindly intimate via phone [protected] and mail - [protected]@gmail.com
                            Thanx sir
                            Sir I request to my PLI money please return my army no 2609109L Nk sudhakar maddu.My policy no is APS 874139L.
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                              S
                              Sunil Singhsunil
                              from Duliagaon, Assam
                              Nov 29, 2017
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                              My self 782439-g sgt sunil kumar singh my policy no is aps-629549-a already matured on 12 oct 17. But not received any amount in my account till date on 29 nov 17. I have already send all original documents such as bond paper with cancle check, claim application from and all required document. The payment has not been credit in my account. Please do needfulhelp. My address is 782439-g sgt s k singh 42wing air force station mohanbari dibrugarh assam. Mob no [protected] date of proposal -28sep 2005, date of declaration 28sep 2005, date of acceptance 13oct 2005, sum assured-100000, date of maturity 12oct2017, monthly emi -695, last emi is sep17.
                              Nov 29, 2017
                              Updated by Sunil Singhsunil
                              Postal life lnsurance director general
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                                T
                                tomar sandeep
                                from Bhubaneshwar, Odisha
                                Nov 28, 2017
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                                Address: New Delhi, Delhi
                                Website: [email protected]

                                Sir,
                                I sandeep kumar, rank - poel (R), service no-137158-z, pli proposal no - 695039/203 serving in indian navy, have done a pli in apo visakhapatnam in july 2005. I am retiring from service in july 2018. But til now i did not get my pli bond.
                                So it is requested to you to tell me who could i get my bond. I will be very great full to you.
                                Sandeep kumar
                                Poel (R), indian navy
                                No-137158-z
                                My email [protected]@gmail.com
                                Mob [protected]
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                                  B
                                  Bhavithra Kumar
                                  from Delhi, Delhi
                                  Nov 23, 2017
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                                  Address: 641007
                                  Website: www.postallifeinsurance.gov.in

                                  I write this mail to you because of very unprofessional behavior of the pli staff in coimbatore rs puram post office.

                                  Policy number - tn-375562-us policy type - ea

                                  The above mentioned policy was run by my father, who unfortunately met with a life threatening accident and is in recovering from coma. To aid his medical medical expenses we wanted to surrender the policy. Below instances happened when my mother was handling the surrender.

                                  1. They accepted the surrender and we had informed them that the premium was not paid for last 5 months. They had told the premium would be deducted from the surrender amount. The staff in the office assured the process would happen soon but the acknowledgement latter for the amount was sent to us only after 4 weeks that too after repeated calls.

                                  2. After we surrendered the acknowledgement, they assured the amount will be credited in a week. When we had called after a week, we were informed that was some software issue (Handled by infosys) that delays the process. We agreed to that and waited another week. Fyi i, work for infosys and it would take me a minute to check the status of the software, yet we trusted what the staff told.

                                  3. When my mother called today, the staff in the office have made fun of my mother on the call. When asked to give connection to the manager, they kept shuffling the phone among themselves trying to talk like manager.

                                  Making fun of a woman is a shameful act for which i demand proper action against the staff. Is this the way a woman is treated? I can sue the staff legally for this act of theirs.

                                  I still have not received any response from the officials yet. I am ashamed that the pli is so negligent about its customer and do not have any professional values in treating the customers. I had huge respect on your organization since you are one of my clients. With such behavior i would not recommend any one to apply for pli.

                                  I demand a proper response as a customer of yours. If failed, i wouldn't mind seeking legal advice on this issue and your organization for the pain and anxiety that has been caused to my family.
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                                    Bimbadhar
                                    from Ranaghat, West Bengal
                                    Nov 22, 2017
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                                    Address: 756101

                                    Dear Sir,

                                    My self JC559393F SUB BIMBADHAR SAMAL. My policy no APS-585863-L already matured on 06/09/2017 but not received any money to my account yet. I have already sent all original documents such as bond paper, claim application form and also all the other required documents. The payment has not been credited yet. Waiting for the response from the authority...

                                    Policy No:-APS-585863-L
                                    Sum Assured:-100000
                                    Date Of Proposal:-23/08/2005
                                    Date Of Acceptance:-07/09/2005
                                    Date Of Maturity:-06/09/2017
                                    Amount:-695/-
                                    In any case of response do contact me at [protected] or Email:[protected]@gmail.com
                                    Is this the correct way of transferring PLI Policy
                                    https://wp.me/p9sAnf-33
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                                      A
                                      Aijaz34
                                      from Sopur, Jammu and Kashmir
                                      Nov 20, 2017
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                                      Address: Pauri Garhwal, Uttarakhand, 190001
                                      Website: Www.indiapost.gov.in

                                      Unfortunately i hv taken a pli policy under proposal no n-eap[protected] dated 22.07.2017 from srinagar gpo 190001 but have not received my policy documents after lapse of 4 months. I dont understand what ur staff is doing. Why generation of policy bond takes more than 4 months. Kindly intervene into the matter and ensure my policy documents with a week.
                                      Please provide bond paper for policy no- APS- 901791-A and many times I have called to customer care but no body have received phone or always saying busy.
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