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Postal Life Insurance [PLI] Complaints & Reviews

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Updated: Apr 21, 2025
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Postal Life Insurance [PLI] reviews & complaints page 46

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A
akrati sharma
from Mumbai, Maharashtra
Sep 26, 2017
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Pli is one of the most disappointing online portal. Since being government portal, i expected a bit more where i should have known that how the government tasks take place.

I paid the premium of pli through online portal and the transaction failed. But amount got deducted but premium is not paid. Now i have no one to answer my ques that who is looking in this matter. When will i be reverted with my amount. Seriously disappointed.

Government portal sucks!
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    N
    Naval singhiaf
    from Meerut, Uttar Pradesh
    Sep 24, 2017
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    Address: Bareilly, Uttar Pradesh, 243001
    Website: pli

    Dear sir, i retired from air force on 28-feb 2009 after completing 20 years of service, but till date i have not received any payments from your end, inspite of having 02 policies of pli. More over i am not having any policy number, because i lost all my documents in tsunami when i was posted in carnicobar island in dec 2004, kindly help me.
    Thanking you sir

    My service no - 728684-n
    Ex sergeant naval singh
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      S
      Shashishekhar Pandey
      from Raipur, Chhattisgarh
      Sep 22, 2017
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      non refund of excess recovered premia-policy number aps-426529l dated 12 feb 2004, rs.2157.00

      Address: New Delhi, Delhi

      My policy number aps-426529-l dated 12 feb 2004 matured and payment made only rs.59643.00 against maturity value rs.61800.00 vide addl dte general of aps, 1 cbpo complex rao tula ram marg letter no maturity/3238/aps-426529-l/ (Key_id 545766) dated 29 mar 2012. Rs.2157.00 has not been received to me so far on repeated request/reminders vide 878 fpo letter dt jan 2014 and 627 fpo letter dated 11 feb 2016, 31 oct 2016, 19 dec 2016 and 14 mar...
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      A
      A.K.Bishnoi
      from Jalna, Maharashtra
      Sep 20, 2017
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      Address: Panchkula, Haryana, 134112
      Website: www.indiapost.gov.in

      I am policy holder bearing no. Pb-165698-us. I have visited post office, sector-4, panchkula (Haryana) to deposit my pli premium on dated[protected] but after waiting appx. One and half hour when my turn come and i reach at window the employee refused to deposit my premium saying that he had not password and concerned dealing is on leave. I approach to branch post master for help but she also refused and ask me that i can go sector 8 for this purpose. Again i visit on dated[protected] and this time also refused by the dealing saying that server is not working. Today i. E.[protected] i have tried to deposit my premium but dealing person refused to deposit the amount saying that the window of her computer is corrupt and she is unable to deposit the premium. When i approach to the branch post master for help, she misbehave with me and ask to close the pli or go at any other post office in future. After wasting my time, fuel, harassment i am unable to deposit my pli premium at post office, sector-4, panchkula (Haryana). Please inquire the matter.
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        S
        Shrinivasa Upadyaya UB
        from Gurgaon, Haryana
        Sep 20, 2017
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        Address: Udupi, Karnataka, 574106

        Respected sir
        With due rgards i wish to say that kindly issue premium receipt book i/r of jc-804398y sub shrinivasa upadyaya ub ad the said jco is retired on 31aug 2017. Pl ref personal letter dt 07/09/2017 and speedpost noek[protected]in. So far not recd till on date. It is also came to know that you have sent to the following address:- 120war10, nr bhishm house, vpo:gharunda, dist:karwal, hr-pin:132114. Indl also sent photocopy of ppo, policy photocopy, warning order of jco. Pl kindly respond.
        Yours sincerely
        Sdxxxxxx
        Jc-804398y
        Sub shrinivasa upadyaya ub
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          N
          Nyima Dorjee
          from Kolkata, West Bengal
          Sep 18, 2017
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          Address: 790116

          My policy no.[protected]. Policy type ea/55. Sum assured 500000/-. Date of proposal 27.7.2017. Name of insurant यnyima dorjee. I have already paid my premium of three months i. E. July, augist & september 2017. But havent received policy bond paper yet. Kindly send the same to following address.

          Nyima dorjee
          Cihcs dahung
          P. O. Tenga valley
          West kameng district
          Arunachal pradesh
          Pin - 790116
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            A
            A S Singh
            from Delhi, Delhi
            Sep 16, 2017
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            Address: Ahmedabad, Gujarat, 382440

            Sir,
            My Self, Arunkumar Sureshprasad Singh, taking policy on Anticipated Endowment Assurance Policy on the year 2005. My Policy No is GJ-AEA-430445-T. My 2nd SURVIVAL BENEFIT DUE ON 13.08.2017

            As per my 1st survival benefit letter received before due date & all document submitted to post office & cheque received within 4 to 5 days. That is the “Time of 2012”.

            At present “This time ie 2017- Digitization India”, No information letter or call to me for survival benefit. My self-call to PLI Navrangpura branch and asked my claim 2nd Survival benefit as due already passed but no letter or called. Sr. Postmaster Navrangpura H.O. Ahmedabad 380009 sent the form through email on 22.08.2017l.

            On 26.08.2017 at 11.45 AM – document was not taken as system is down. Request for accept the document but he denied Counter/window person N A Dalwadi

            On 31.08.2017 at 15.05 PM - Time over, come next day to submit the document. Counter/window person N A Dalwadi.

            On 01.09.2017 at 13.05 PM- document received. I asked when the cheque /money receive. He replied that cheque will be received within one month. Counter/window person N A Dalwadi

            On 07.09.2017 – Letter received from PLI to collect your cheque from Navrangpura Post office.

            On 08.09.2017 at 11.05 AM- I went to Navrangpura Post office for my cheque at counter No 03. Counter Medam Madhu Shah said that your document with give ID proof. My self-given my id card but she said that is original, this is not attached with document. So given xerox copy ID prof. She also informed my write down Navrangpura post office telephone number 26441933 /26442286 and called me after two or three days as cheque prepaired at Revari bazar.

            On 09.09.2017- SMS received from TD-DOPPLI

            “Dear Customer, Claim on PLI Plocy No. GJ_AEA-430445-T amounting to Rs 40000 has been paid through cheque.”

            On 11.09.2017- At 11.30, called to Navrnagpura Post office on telephone no 26441933 & inquiry my cheque but Madam said cheque is not receive from other end, call tomorrow/next day.

            On 12.09.2017- At 11.05, called to Navrangpura Post office on telephone No 26441933 & inquiry my cheque but Madam said cheque is not receive from other end, call tomorrow/next day.

            On 13.09.2017- At 11.20, called to Navrangpura Post office on telephone No 26441933 & inquiry my cheque but Madam said cheque is receive today you will collect the cheque after 4 PM even my self requested to give the cheque on banking time. So this cheque credit to Bank. Medam said it not possible you come after 4PM or next day.

            On 14.09.2017- At 12.10, My self went to Navrangpura Post office & collected my cheque. Received cheque dated 12.09.2017 amounting 40000/-

            Sir, Continuous follow up with PLI/Post office person from 17.08.2017 to 14.09.2017

            Date of Survival Benefit Due on dated 13.08.2017 but cheque received on 14.09.2017.

            1) Please give interest on the period from 13.08.2017 to 14.09.2017 for the amount of Rs 40000/-
            2) When the PLI/Post office digitization as Government of India complaining Digitization India.
            3) Please take necessary action against postal staff.

            Thanks
            Arunkumar Sureshprasad Singh
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              S
              shajan31
              Sep 14, 2017
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              Address: Pathanamthitta, Kerala, 686511

              I am shajan thomas varghese, i had r. P. L. I policy, now i got the letter which mentioned my policy is matured and i can collect the cheque from the post office, but unfortunately i am working in saudi arabia, my next vacation due on next year (2018) month of july.
              Today my wife went to post office for collect the cheque but they said not possible to give her the cheque, they need my presence and my signature.
              So please do what is the alternate way for collect the cheque. The post office staffs are familiar to my house and my family.
              My policy details:
              Policy no:r-kl-ea-626862
              Name : shajan thomas varghese
              Type of plan : gram santosh –ea
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                S
                Suresh Kumar Atri
                from Ghatampur, Uttar Pradesh
                Sep 12, 2017
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                Ref my pli no aps 133902l with date of maturity was 18 aug 17. At present one month beyond the date of maturity and amount not yet credit in my account which was given with the application and original pli bond. I had tried to call pli office many times and no one picking the phone no is[protected], 24673177, 26153775 and customer care. I am having five policies and this type of activities forced to me for premature withdrawal. If your office fail to make payment please close my all pli with immediate effect. Hav suresh kumar, 1 armd engr regt, pin 914001, c/o 56 apo mob no [protected]
                Nikam uddhav bapurao my pli policy no is MH606099-CS policy document send shirampur district Ahmednagar before one month but policy amount not bring me policy maturity dates is 9 /9/2017 pl. Co-op me thanking you
                Nikam Uddhav Bapurao
                Kopargaon dist-Ahmednagar.
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                  P
                  pramod0541
                  from Vadodara, Gujarat
                  Sep 4, 2017
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                  Address: Dahod, Gujarat, 389380

                  Dear res sir i have fill up my first form and also have a receipt of premium but till i have no responce to agent about the policy and always give me different answer till i have no letter of accept or reject and so i have very depressed so help me and starts the my policy urgently
                  My name :- pramod subhash chitte
                  Amout :- 2360
                  Post office name :- devgadh baria, dahod
                  Agent name :- a j hajaria
                  Date of transtion :- 29/04/2017
                  Praposal no :-n-eap[protected]

                  Dear sir i have wants to starts my policy and ready to paid my pending premium which is fault by agent and till not receive accept letter
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                    J
                    jayamma_mnpalya
                    Sep 2, 2017
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                    Address: Tumkur, Karnataka, 572104

                    Dear sir,

                    Have been running from post to pillar for several months and it took many months with lot of effort & energy to figure out this fraud in connivance. I, jayamma r w/o late. Chikkarudraiah request earnestly with you to grant me the relief at the earliest and i leave the judgment on the action to you to ensure such thing is not repeated. Hope the changes to system/procedure would protect the honest citizens.

                    Best regards,
                    Jayamma r
                    [protected]
                    Asst. Misters
                    Ssrhs
                    Siddaganga mutt
                    Tunkur, karnataka

                    School & address:
                    Sri siddlingeshwara residential high school (Ssrhs), siddaganga mutt, tumkur, karnataka

                    Policy details:
                    Name: jayamma r w/o late. Chikka rudraiah
                    Dprb was issued on[protected]
                    Policy number: kt-408477-cs
                    Maturity date:[protected]

                    Parties involved in fraud to withdraw the amount
                    1) teacher who withdraw the amount: r jayamma c/o c kotrappa withdrawn on 5/[protected]Cell # [protected])
                    2) postal life insurance (Pli) field officer: basavaraju (Cell # [protected]), in whose connivance all though there was no match in dob, maturity date, without the original policy and all related data points except the name has helped her to get the withdrawal.
                    Hello my policy no is OR-364269-CS with sum assured 500000 is not able to

                    generate my customer id.So that not able to pay my premium online.
                    Kindly solve my problem.

                    name- priyadarsini swain

                    sum assured-500000

                    dob-15.05.1984

                    Take neccessary steps at your end to resolve this issue as soon as possible
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                      M
                      from Jammu, Jammu and Kashmir
                      Aug 29, 2017
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                      Address: 341512

                      Sir i request, i bay three pli and i recieved loan. At time i deposite loan but the post office parbatsar distt-nagour software is not responding actule amount of loan
                      Pli no. Rj-6400769 loan amount 35000 but software is see -37233/-
                      Pli no. Rj-2500288 loan amount 45700 but software is see -38622/-
                      Pli no. Rj-97813 loan amount 37000 but software is see -34960/-
                      I pay all interest in every six months. So i request please correct the software amount and i deposit loan amount and free from loan
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                        B
                        belakoba
                        from Barpeta Road, Assam
                        Aug 28, 2017
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                        Address: Papum Pare, Arunachal Pradesh

                        It is experienced that postal department use to receive tax on deposit of monthly pli premium, @ 1.87% to 3.73% on monthly premium during deposit. The matter was consulted with tax expert and understood that no tax can be charged on deposit of any kind of personal savings or insurance. As such matter is highly irregular and to be cleared up immediately.
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                          A
                          Akshatha Avani
                          from Bengaluru, Karnataka
                          Aug 27, 2017
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                          Address: 575016

                          As i hv paid the annual premium of rs 17736 for my pli kt - 659271- us on surathkal post office by cheque on[protected]. The monthly premium of rs 1508 has been deducted from my bank account [protected] which is from bank of maharashtra, ghs road branch mangalore. So i kindly request you to credit my amount to the same bank accountvas soon as posssible.
                          Aug 27, 2017
                          Updated by Akshatha Avani
                          I hv paid the annual premium of Rs 17736 for my PLI KT - 659271- US on Surathkal post office by cheque on[protected].The monthly premium of Rs 1508 has been deducted from my bank account [protected] which is from Bank of Maharashtra, GHS Road branch Mangalore.So i kindly request you to credit my amount to the same bank accountvas soon as posssible.
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                            bsonowal75
                            from Noida, Uttar Pradesh
                            Aug 24, 2017
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                            Address: Gautam Buddh Nagar, Uttar Pradesh
                            Website: have one PLI policy as per detail given below:

                            Have one pli policy as per detail given below:

                            Policy no: gj-62766-uc
                            Date of entry: 31-mar-2009
                            Insurant name: bhuban sonowal
                            Class and sum assured: ea/60/1000000
                            Monthly rate of premium: rs.3150/-

                            I am regularly paying premium of the above policy at head post office, sector-19, noida -201301. However the policy is not yet transferred to new portal, therefore i am un able to generate id and make the payment online.

                            Kindly do the needful so that i can make the premium online.
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                              A
                              Anilg79
                              from Delhi, Delhi
                              Aug 3, 2017
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                              Address: New Delhi, Delhi, 110073

                              Respected sir/mam,
                              As i have created the id for mu pli account for online payment of the premium. I paid my pli premium through online payment but i could not receive my pay slip. I have searched the account completely but i could not find paymet statement.
                              Kindly help me that how i can receive my pli premium payment slip.
                              Thanking you.

                              Yours,
                              Anil kumar
                              Sir my name is puttaraja a of 17 madras army no 2606720 f pli no S574956 maturity date is may 2017 i submitted 20 Jun almost 2 months late but not credit my sbi ac no [protected] i request take action urgent i required money due some problems.
                              Thank you. your faith fully Nk Puttaraja a
                              I had applied for login pass word for payment of PLI premium 15 days ago.Till date I have not received same for which I couldn't pay my due.Please give me suggestion what to do.My Policy No. is AM-41137-cs.
                              Bhupendra Haloi
                              Respected sir/mam,
                              As i have created the id for PLI account for online payment of the premium.My PLI no. is[protected] and I paid my PLI premium of January 2019 through online payment but i could not receive my pay slip. I have searched the account completely but i could not find payment statement.
                              Kindly help me that how i can receive my PLI premium payment slip.
                              Thanking you.

                              Yours,
                              Vijay Pal
                              Respected sir/mam,
                              As i have created the id for mu pli account for online payment of the premium. I paid my pli premium through online payment but i could not receive my pay slip. I have searched the account completely but i could not find paymet statement.
                              Kindly help me that how i can receive my pli premium payment slip.
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                                A
                                Aksamu
                                from Raia, Goa
                                Aug 3, 2017
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                                Address: Osmanabad, Maharashtra

                                Respected sir/madam,

                                I am pli polcy holder name apurv suresh pawar my pli policy no is mh-669723-cs.

                                I have made the premiyum on internet through sbi debit card amt rs. 2224/- on 02/08/2017. But this amout could not reflect on my pli account. Please solve this problem as early as possible. Because amt is deducted from my account txn no is txn#976340.
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                                  S
                                  Sushovan Churamani
                                  from Bahula, West Bengal
                                  Aug 2, 2017
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                                  Address: Purba Medinipur, West Bengal, 721641

                                  Good evening sir/ madam myself sushovan churamani son of deceased kalyani panda churamani. After my mother sudden death i knew that she was associated with pli policy, policy no is wb-188192-cs. I went to tamluk branch, pin - 721636 and done all the paper work as they said after few days they send me two letters, first letter was on 8/2/17 and second letter was on 13/5/17.. After that no response from their side.. So i do not know what is next and how i will get the claim. Now our family condition is not good. Please take necessary action as soon as possible. Thank you sir/medam. Waiting for your response.
                                  My policy no.AP-225423-US.is not updated yet.Due to this i am unable to pay my premium through online and the local pli authorities are not taking premium from this month. Hence requesting you to solve the problem immediately.
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                                    usingh.iet
                                    from Gwalior, Madhya Pradesh
                                    Jul 31, 2017
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                                    Address: Shahdol, Madhya Pradesh

                                    Respected sir,
                                    Mp policy is mp-215174-cs. Financially i didn't pay the amount of one year so that this policy have affected by barred in condition. And also i have renewed by last two year with two time. It's my humble request please nenew my policy i will all the amount of one year and also with fine and taxes.

                                    Thanking you

                                    Your sincerely
                                    +3 photos
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                                      V VEERA ARAVALLI PERUMAL
                                      from Virudunagar, Tamil Nadu
                                      Jul 26, 2017
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                                      Address: 626203

                                      Sir,
                                      Kindly refer to pli policy no aps-1066194l pertains to jc-375419l ex sub & hony sub maj vva perumal. I had retired from army (Corps of signals) 01 oct 2013. Entire service tenure i had approached your office several times for original premium, but all my efforts goes to vain. Till date i am not in receipt of original pli premium. Policy matured. Pls fwd
                                      +4 photos
                                      Sir I am PLI policy holder I registered online customer ID the same is generated 38356776 I also register password for the same but while login with ID it showing invalid customer ID and password
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