ADVERTISEMENT

Pothys — I brought one titan watch from trivandram pothys showroom.just one month after i found complaint

I brought one titan watch from pothys trivandram but very next moth found watch is not working i inform the particular sales man .and i give the same time for repair my watch date of -12/02/2015 .they are not follow up situation my watch have one year warranty .if my watch is not get with in 2 days i will going through consumer court and i have right to claim
Was this information helpful?
No (0)
Yes (0)
Pothys customer support has been notified about the posted complaint.
Complaint comments 
Share
Tweet

Comments

Dear Jibin Augustine,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Dear Jibin Augustine,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

If you require any assistance please call our Care team on[protected].

Regards,
Steve
Dear Jibin Augustine,

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,
Steve
ADVERTISEMENT

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pothys
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    176
    Pending
    0
    Resolved
    19
    Pothys  Phone
    +91 89 3959 3990
    +91 47 1257 4133
    Pothys  Address
    Nikunjam Building, M.G.Road, Salem - Kochi - Kanyakumari Highway, Ayurveda College Junction, Vanchiyoor, Thiruvananthapuram, Kerala, India - 695001
    View all Pothys contact information
    ADVERTISEMENT