Provogue India Complaints & Reviews

I am trying to contact Provogue customer care for replacement since one month, but no one is answering or replying to emails([protected]@provogue. com).I even logged a complaint on December 22nd in Indian Consumer complaints forum there is no response from them

Sir, I have ordered Provogue ICICI Watch on 19 Dec 15 vide order number[protected]. But till now I have not received my watch. When I track the same on provogue site it shows "processing". Nobody attends customer care numbers. Please resolve this problem. Thank you.

Provogue rolled out an offer with the HDFC bank in which any HDFC customer was eligible to buy provogue Watch/bag on the payment of Shipping charge only. I have purchased one Smart Ladies Oval White Dial Watch (thought to gift my wife) with the provogue order #[protected] on NOVEMBER 29, 2015 and made the payment with my HDFC Net Banking. My order status says complete and the courier company named is mentioned as gojavas. I had the talk with the courier company and was told that the pin code mentioned was wrong. I sent mail to the customer care team mentioning the mistake with correction and called customer support number numerous times. Also, I didn't receive any order status mail/call/sms nor getting no response from Provogue Customer care through either Contact Number or Email. Finally I searched the Internet and found similar complaints for this offer by provogue.This is the worst company service ever. I would request you to take strong action against them, so that they follow some good responsive measure to serve customer and be liable to answer to customer for their pathetic service.

I have received a watch with a broken glass. I am trying to contact Provogue customer care for replacement since a week now, but no one is answering or replying to emails([protected]@provogue.com). That is so unprofessional.

Order No:[protected]
Order Date: 29/11/2015

I have order a watch on dtd 1st november to this company & paid the watch amount through ICICI bank online payment. but after two months i have not received my order. my order no. is #[protected] & order items is (Watch -100780-RE-231-F Pink).

I'm trying to contact Provogue since last two months. They are neither replaying to my email nor receiving phone call. They says they can't send because of RTP but I receive all my mail on same address. This is really shame-less if such a bigger company doesn't resolve customer queries and try to hide themselves after charging money to customer. I haven't received my money back. I told them to send me my watch but they don't answer.

I have ordered two watches (please check below). But i have received only one watch(Smart Gents VJP Dial Watch) that watch also not too good(received after 30 days of ordering). .When i checked the status, they have changed the status of both watches to shipped. I tried to call u but its all waste. Please send me the Smart Gents Round Roman Dial Watch. I didnt get a call also. I got a message for only one watch saying its delivered.I am waiting for other watch. Please check this issue and send me the second watch or cancel the order and refund the money.(delivery awb[protected] On Sun, Nov 29, 2015 at 6:44 PM, Provogue wrote: Provogue.com Hi krishna, Thanks for visiting provogue.com.Your Order will be delivered in next 28 working days. You will receive a mail with courier details once the order is dispatched. For any Queries write to us on [protected]@provogue.com or call us on[protected] between 10.00 AM to 6.30 PM (Monday to Friday) Except Public Holiday Your Order #[protected]placed on November 29, 2015 6:40:58 PM IST) So here’s a quick reminder of what you ordered. Item Image Item Sku Qty Subtotal Smart Gents Round Roman Dial Watch Smart Gents Round Roman Dial Watch 104156-BK-022-F 1 Rs.2, 499 Subtotal Rs.2, 499 Shipping & Handling Rs.299 Discount (hdfc2015) -Rs.2, 499 Grand Total Rs.299 Hi krishna, Thanks for visiting provogue.com.Your Order will be delivered in next 28 working days. You will receive a mail with courier details once the order is dispatched. For any Queries write to us on [protected]@provogue.com or call us on[protected] between 10.00 AM to 6.30 PM (Monday to Friday) Except Public Holiday Your Order #[protected]placed on November 29, 2015 9:36:36 PM IST) So here’s a quick reminder of what you ordered. Item Image Item Sku Qty Subtotal Smart Gents VJP Dial Watch Smart Gents VJP Dial Watch 104155-EA-028-F 1 Rs.2, 499 Subtotal Rs.2, 499 Shipping & Handling Rs.299 Discount (hdfc2015) -Rs.2, 499 Grand Total Rs.299

My brother and My friend both received the watch of same model but there is a stark difference in the lettering, logo print, dial etc.. how is it possible.. it clearly meant that one of the watch is not authentic...

Order ID#[protected] Hi i have placed order for my match on 29th nov havnt received the watch whenever i tried to call these provogue guys they never pick the call ...please help me

I thought Provogue is the brand but this company is the grand cheater. I ordered Watch with the order number Order#[protected] on 25th Nov 2015 and it is showing completed however I haven't received. I called to Gojavas to track the for Tracking number MUMPVGP607132 and they told me that it is return back to Provogue and provided me CC numbers of Provogue. Order Number:[protected] Order Date: - 25TH NOV Product: - Smart Gents Round Roman Dial Watch SKU: - 104156-BK-022-F Tracking Title: - Javas Tracking number: - MUMPVGP607132 Quantity: - 1

Dear Team, I have ordered my watch order no.[protected] on 30/11/2015 but i am not able to track my status online because my AWB no. MUMPVGP631757 is showing invalid. I am have already mail you about this at [protected]@provogue.com but till date no reply is there from your side and no one is taking calls also either busy or no one pick call. After that i contact with Gojavas for not tracking my status but they told me to contact your company. Please solve my problem and deliver watch as soon possible.

Sir I have ordered my watch order no[protected] on 11/12/2015 but i am not able to track my status online because my awb no MUMPVGP639211 is showing invalid. I am have already mail you about this at [protected]@provogue.com but till date no reply is there from your side and no one is taking calls also either busy or no one pick call. After that i contact with Gojavas for not tracking my status but they told me to contact your company. Please solve my problem and deliver watch as soon possible.

I ordered a watch, from provogue.com on Nov 30. Order number :[protected]. Haven't received it till today. Mac it was supposed to reach in 21 days. It's almost a month . On checking the status, its still in Mumbai office . I don't think they ever wish to even send it . Quite disappointed from the service and customer care and support. The number displayed on site is always busy .

Hello This is Ajay.I ordered a watch ORDER NUMBER is[protected].Ordered watch on 23/11/2015. Watch not yet received. Please look into this issue. I already sent mail but no response from your end. I contacted GOJAVAS couriers regarding this issue to which you handover the watch to deliver .They told that Watch handed over to provogue and Suggested me to ask you. Thanks & Regards, Aniruddha Rajwade [protected]

Dear sir i order HDFC bank offered provogue watch on 30th Nov 2015. Till Today (28th Dec 2015) i was not receiving any communication regarding order from provogue. find here with copy of my provogue order ORDER #[protected] About This Order: Order Date: November 30, 2015 ORDER NO#[protected] BILLING ADDRESS BATUK DABHI Waghpara Main Road, Street No-11, Morbi-363641 Morbi, Gujrat, 363641 India T: [protected] ITEM: SMART LADIES ROUND 2 TONE DIAL WATCH PROVOGUE

Dear Team, I paid money on 5th Dec. 2015 for buy a provogue watch in offer through ICICI Bank, I just received the confirmation and order no. Mail only, but still I'm chasing for the delivery but roaming me both (ICICI and PROVOGUE) even Provogue is worst co. I tried tons of time through Email/Phone but they never replied yet, this is really awful,

Provogue is a big fraud company and im going to make it public everywhere that none should buy any things related to Provogue. None of the numbers registered on their website is working, also i mailed several times on their registered email id [protected]@provogue.com, and have not received any response for any of my mails i wish to return a product ordered from them but this 3rd class company is just not functioning properly. I am not able to raise a return request order and they have a time limit of 14 days for return. how am i suppose to return the product when they are not functioning properly. My order details are : ORDER #[protected] Shipment nbr SHIPMENT #[protected] PRODUCT TO RETURN : DEW DROP TROUSER They are big frauds and need to be punished strictly . Regards Nitin wanjare

Hello This is Ajay.I ordered a watch ORDER NUMBER is[protected].Ordered watch on 18/11/2015. Watch not yet received . Please look into this issue . I already sent mail but no response from your end. I contacted GOJAVAS couriers regarding this issue to which you handover the watch to deliver .They told that Watch had lost in their network and Suggested me to ask you. Thanks & Regards, Ajay Kumar Cummins India Limited Raipur. Contact [protected]

I had got a watch from Provogue on line but received Broken glass . No any costomer compliant nos are working. this co is doing froud ????????

I order icici provogue watch and pay charges through icici internet banking, but still today i dont get confirmation about it and i trying to track then is shows processing status from the very first day when i place an order