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Provogue India Complaints & Reviews

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Last updated Jan 21, 2024
Complaints 877
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+91 22 4045 4100
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Provogue India Head Office Address

105/106, Provogue House, 1st Floor, Andheri (W)
Mumbai
Mumbai City District
Maharashtra
India
400053

Provogue India reviews & complaints page 22

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G
ganeshprasadkp
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provogue - Ordered item not delivered yet

Address:Mumbai City, Maharashtra, 560085
Website:www.provogue.com

I ordered a 'Full printed Sling Bag' in Provogue website via HDFC Diwali offer on November 8th, 2015 and I got a confirmation mail from Provogue website that the order of the item is confirmed. The order status is shown as 'complete'. But still I haven't received the courier info, nor the product. I've paid the amount of Rs.300 as shipping charges and there is no reply at all from the website. I tried reaching their customer care via...
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Address:110045
Website:www.provogue.com

I Got offer from HDFC Bank that Provogue (Online shopping site) Provide offer for HDFC customers. I placed a order of Smart Half Printed Sling Bag of Rs 1, 499 but due to provogue offers for Hdfc customers that we have to pay only shipping charges so that I paid Rs 299 Shipping Charges On 7 Nov through online and placed a order but from date to till date i didn't received my order and when i checked my account after login...it shows order...
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S
sakshi lihla
from Bengaluru, Karnataka
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Not received consignment - HDFC bank offer but status says completed

Address:Mumbai City, Maharashtra, 400053
Website:www.provogue.com

Provogue rolled out an offer with the HDFC bank in which any HDFC customer was eligible to buy provogue Watch/bag on the payment of Shipping charge only. I have purchased one sling bag (SMART FULL PRINTED SLING BAG) with the provogue order #[protected] on NOVEMBER 9, 2015 and made the payment with my HDFC Net Banking. My order status says complete and the courier company named is mentioned as Delhivery. I had the talk with the courier company...
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Address:Mumbai City, Maharashtra
Website:www.provouge.com

Hi, I ordered also ordered provogue watch on 26 oct 2015 and made the payment through ICICI net banking. I got confirmation mail stating payment is successful with order id #[protected] &[protected]. 10 days has passed and still Provogue website shows order status as PROCESSING (UNDER DISPATCH) & NO TRACKING INFORMATION AVAILABLE. I tried to contact customer care service[protected] &[protected]. Sometimes number is busy or out of reach....
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M
maheshwar1983
from Mumbai, Maharashtra
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Refund of money for the product provogue watch - order - #132379515.

Address:Mumbai City, Maharashtra, 400053
Website:www.provogue.com

My self G.Maheshwar Cell: [protected], i bought the provogue watch on 12th oct 2015.

Order details: #[protected].

after placing the order i got the feedback that the watch is not good, so i rejected the courier. i have not accepted the courier..i told them to return the product the company.

from till 15th october i am calling to the customer care on[protected] and[protected] on both numbers but...
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Address:Thane, Maharashtra, 421302
Website:www.provogue.com

I purchased two shirts from provogue Indian few days back.The product was delivered yesterday but shirts which i place in order was not same and also in damaged condition. As i am trying to contact provogue india customers care they didn't pick the call.what would i do now to return this....
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R
rahul kapoor
from Pune, Maharashtra
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Damage provogue watch delivered

Address:Udham Singh Nagar, Uttarakhand, 263153
Website:provogue. com/icicinetbanking

Hello I have purchased the provogue watch order no[protected] worth rs 399 through the Icici bank offer. I got this watch in damaged condition. I tried customer care no.[protected] and[protected] Many times but its not working.. Pl help me to replace this product....
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P
PK Sahu
from Pune, Maharashtra
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Provogue watch return amount didn't receive

Address:411016
Website:Provogue

Hello, I have purchased a Provogue ladies watch through ICICI internet banking offer Rs 399 but product not good so i return that watch to Provogue till now i didn't recive my amount. before i return watch talked with Provogue customer care said with 4 to 5 working days amount reflect in your a/c but its 15days above when i try to call Provogue customer care number no one can pickup the call & i send so many mails to CC but no reply mails....
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H
hemadri35
from Mumbai, Maharashtra
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Provogue watch

Address:560085
Website:provogue.com

I ordered provogue watch on 06 Sep 15 with ref No[protected]. In online it is showing order completed, whereas item not received. i checked online and found shipment details not found. i tried to contact customer care but never connected, allways busy, so i raised complaint via mail on two ocassions but no reply from their side. Please resolve my issue...
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M
mithu.dutta
from Hyderabad, Telangana
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Defected watch sent

Address:Bangalore Urban, Karnataka
Website:Provogue.com

Hi, I received my Provogue watch (Order #[protected] using the ICICI credit card voucher received on applying for a card. The watch is defective and stopped immediately. This is not accepted as I paid for it (delivery charges R. 299) and do not expect a defective piece. Also, the Provogue customer care are not picking up the phone as usual. Kindly help in getting the watch replaced by a new perfect watch without any defect. SKU code:...
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S
sshubh01
from Pune, Maharashtra
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Regarding product delivery

Hi, I ordered provogue watch on 14 Sept 2015 and made the payment through ICICI net banking.I received an error message at the payment gateway that it was unsuccessful.Then I checked my mails and there was a mail from citrus pay that transaction was successful and my Order No #[protected]. Since then I have been trying to check the status of my order on the portal and it keeps on showing the status as "PROCESSING" since last 10 days. There...
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Charanjeet Singh Chaudhary
from Noida, Uttar Pradesh
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Defective Watch Dispute

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.provogue.com/

I received my Provogue watch today i.e. 29th September 2015. I getting my watch in deactive condition This is not accepted as I paid for it and not for a defective piece. Provogue customer care are not picking up the phone as usual. Kindly help in getting the watch replaced by a new perfect watch without any defect. SKU code: 103646-WH-283-F Product: White watch AWB. NO.[protected] ORDER NO.[protected] ORDER DATE-19/09/2015 INVOICE...
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pavan ajmera
from Mumbai, Maharashtra
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Regarding Watch Delivery

Address:Mumbai City, Maharashtra
Website:www.provogue.com

Sir, I ordered an watch on 10 Sept. My Order No. is[protected] it's website is showing that Shipment no. is[protected] but such a no. cannot be tracked on Delhivery the courier service website. Please look into the matter as quickly as possible and deliver my watch at the earliest....
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S
sanket91
from Mumbai, Maharashtra
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Defect in shoes

Address:Pune, Maharashtra

I bought provogue black formal shoes online from flip-kart on 11th Feb, 2015. I wore it twice and now sole of both shoe has been started detaching. My flip-kart order Id is OD[protected] and Tax Invoice # BIL[protected]. And I called customer care 10 times but they are not receiving my call....
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N
naray11
from Gurgaon, Haryana
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Still have not received my watch

Address:New Delhi, Delhi
Website:www.provogue.com/

I placed order of 1 watche on 9/8/15 but still I am not getting Delivery. also I am not able to track my order. http://www.provogue.com//customer/account/ on status is complete but product was delivered. I sent mail to customer care but no response from company side. my order id :[protected] Merchant Order Number:[protected] Citrus Order Number: [protected] Please resolve my complain as soon as possible. Thanks......
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Address:Mumbai City, Maharashtra
Website:www.provogue.com

I received my Provogue watch today i.e. 26th September. In my watch, instead of numerals, roman numerals are there and for 8, roman for 7 is there which means repetition of 7 and no 8. This is not accepted as I paid for it and not for a defective piece. Provogue customer care are not picking up the phone as usual. Kindly help in getting the watch replaced by a new perfect watch without any defect. SKU code: 104013-BK-022-F Product: Gents...
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k.ladani21
from Hyderabad, Telangana
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Product delivery

Address:Mumbai City, Maharashtra
Website:www.provogue.com/

I placed order of 3 watches on 9/4/15 but still I am not getting Delivery. also I am not able to track my order. http://www.provogue.com//customer/account/ on status is complete but product was delivered. I sent mail to customer care but no response from company side. my order ids [protected] [protected] [protected] please resolve my complain as soon as possible. Thanks...
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R
rishi.bmr
from Delhi, Delhi
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Not received consignment - ICICI bank offer

The ICICI Offer with Provogue, which provide any ICICI customer to purchase Watch on the payment of Shipping charge only. I have purchased one watches with the provogue order #[protected] on August 26, 2015 and made the payment with my ICICI Net Banking. These items are still pending, and i am getting no response from Provogue Customer care through either Contact Number or Email. I dropped 2 mails regarding this to provogue, but they are not...
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Pratik Pattanayak
from Pune, Maharashtra
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No reply when asked for refund credit

Address:Mumbai Suburban, Maharashtra
Website:provogue.com

I purchased one brown watch (through ICICI internet banking offer)which was of pathetic quality. so returned it. They took 299 rupees for shipping and handling charges. I asked them to refund that money through mail at [protected]@provogue.com. They responded me with this text on Aug 6--- "As per your request we have canceled your order. We have already instructed our courier service provider to pick-up the defective product from your place,...
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M
mishra123navneet
from Surat, Gujarat
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ICICI offer watch not received

I Ordered for a watch with Order No#[protected] On 01/09/2015. but I not received item till date. In my account dashboard status shows as complete.
Order #[protected] Complete
Shipment #[protected]
Delhivery:[protected]
Product Name: 104013-BK-022-F
SKU :104013-BK-022-F.

Please resolve my issue or refund my money.....
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