PTron Complaints & Reviews

Bluetooth is not working properly so I claim warranty...

I had purchased pTron earbud. Within 3 months the problem with volume started in one of the earbud. I raised a complaint at their customer service. They were quick to respond and after verifying bill and photos they asked me to send courier earbud at their service center. Once they received it, they gave me option to buy a new pair of earbuds and get a refund for old one.
I purchased a new ptron earbud but refund is not yet given by...

Ryt ear bud is not working, , , Nd it's on warranty so plzz do something m stuck...

I purchased PTron In Tunes Bluetooth Headset through Flip kart and delivered on 24/05/2021....

Ticket #PR538406
I claimed warranty on one of my ptron product. I completed all the steps they asked me to do. I sent them the old product, ordered new product, sent them it's invoice and photo and bank details for my refund. But now they are not responding the mails and customer care number is not working. Please help me in getting my refund.

#PR342226
Order Id PT183719
I ordered a product a on ptron website...

I bought ptron earbuds 2 months back. I am facing a problem. Left side earbud is not working. Even i am facing a problem to charging it....

Hi Team,

Kindly help here i am getting only below reply since last 3 months.

Your reply to support request #PR271280 has been noted...

Earphone stopped working however it is under warranty. I have sent mail to Appario but they are not responding. Please help me to get repair this or get replacement....

Dear sir/madam i want to complain about the product tht i got from ptron i ordered ptron earbuds but one earbud cannot connect so plzzz replace my order...

Why pTron takes too much time to resolve an issue I have registered a complaint on 06/29/2021
They said will replace product within 15 working days but after 1 month they told me that the product is not available so they will refund the money after sending bank details I have sent them till now I didn't receive my money
Its already 2 month completed why ptron takes too much time to resolve an issue
This is the worst...

Dear Sir/M

Sir Maine pTron Tangentbeat Bluetooth 5.0 Wireless Headphones with Deep Bass, Ergonomic Design, IPX4 Sweat/Waterproof Neckband, Magnetic Earbuds, Voice Assistan Dt.18.07.2021 ko liya tha.

Pahli Baar battry backup Problum Ki Bajah Se Main Product Return kr diya . Ab Replacement ke baad Sir baat nhi ho paa rahi

aap se nivedan hai ki isse change kr Replacement karen.

Thanks...

I have ordered a earbuds from Myntra when it got delivered it was a defect one so I have registered a complaint and also I have sent to customer support to Hyderabad but I have got no response from company and ur side kindly reply as soon as possible or give my money back because it took around 1 month and I had got no confirmation from ur side I have sent an email also to ptron support ihave attached all images of bill vuds etc in it...

Bluetooth headset One side not working

[protected]...

I bought a earphone 6days ago on flipkart suddenly its not warking so I want to warranty service plz help me...

Firstly if a person is not satisfied with your product, then you should focus on giving them the best service as per their expectations but it is totally different in your case.
Here, I have asked customer support for a repair/replacement of my earphone.
Their reply is very unsatisfactory which is they are asking to buy the Ptron product again with same value or higher value, after buying they will gonna refund the amount of...

I don't know why pTron takes too much time to resolve an issue I have registered a complaint on 04/07/2021 they told me to courier the product and sent the product and again they told me the product is not available so they will refund the money and asked me send bank details as they said I sent the details after that I don't get a reply it's been 26 days I need a quick response every time I have beg for what is happening and how many days...

I don't get it why pTron takes too much time to resolve an issue. I have raised a complaint on[protected] they said they will replace it but again they told me that the product is not available so they will refund the money after sending bank details I have sent them after that I don't get a reply it's been 26 days I need my replacement product or refund....

Earphones not working one side this product werrenty 1 year so please returne /
Ye product 1 sal ki warranty me h aur ek side se kharab ho gya h awaj nhi aa rahi h so please returne...

I have been sended my product for replacement It's been 3 weeks since i havent heard back from them.They don't even showcase an empathy to their consumers in response email....

Ticket No: PR273085
As per ptron guidelines I had send my product ptron support team given address and attach courier receipt, invoice copy, and also mentioned other details and send it on date 2nd July 2021

as per ptron policy Product replacement will be done within 15 working days but till now I didn't receive my product
I already sended many mail but no response...