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PTron Complaints & Reviews

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Updated: Jul 18, 2024
Complaints 325
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Bad 😕 It seems that PTron has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PTron reviews & complaints page 7

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R
reshendra singh
Aug 19, 2021
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Address: Vikash collony face-3 pakka bhag etawah

Bluetooth is not working properly so I claim warranty
+2 photos
PTron customer support has been notified about the posted complaint.
Aug 19, 2021
Updated by reshendra singh Bluetooth is not working

Aug 19, 2021
Updated by reshendra singh Bluetooth is not working

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    UmaK1948
    Aug 18, 2021
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    Address: Mumbai

    I had purchased pTron earbud. Within 3 months the problem with volume started in one of the earbud. I raised a complaint at their customer service. They were quick to respond and after verifying bill and photos they asked me to send courier earbud at their service center. Once they received it, they gave me option to buy a new pair of earbuds and get a refund for old one.
    I purchased a new ptron earbud but refund is not yet given by the company. I have been mailing them as well as tried to call them on their phone but no one answers their phone. Right now I am stuck for refund.
    PTron customer support has been notified about the posted complaint.
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      G
      Gargas
      Aug 18, 2021
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      Address: Vpo karala delhi

      Ryt ear bud is not working, , , Nd it's on warranty so plzz do something m stuck
      PTron customer support has been notified about the posted complaint.
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        P
        Prasad Yedida
        Aug 12, 2021
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        I purchased PTron In Tunes Bluetooth Headset through Flip kart and delivered on 24/05/2021.
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          A
          Akshat_600
          Aug 12, 2021
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          Ticket #PR538406
          I claimed warranty on one of my ptron product. I completed all the steps they asked me to do. I sent them the old product, ordered new product, sent them it's invoice and photo and bank details for my refund. But now they are not responding the mails and customer care number is not working. Please help me in getting my refund.

          #PR342226
          Order Id PT183719
          I ordered a product a on ptron website and paid online but the product hasn't been dispatched for more than two weeks. So I tried cancelling the order and asked them for refund but they are not responding.. please help me
          PTron customer support has been notified about the posted complaint.
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            Z
            Zainul Hussain
            Aug 12, 2021
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            Address: Plot no 10, MS BLOCK Ranaji enclave Delhi 11043

            I bought ptron earbuds 2 months back. I am facing a problem. Left side earbud is not working. Even i am facing a problem to charging it.
            +1 photos
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              S
              Shiv G Yadav
              Aug 12, 2021
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              Hi Team,

              Kindly help here i am getting only below reply since last 3 months.

              Your reply to support request #PR271280 has been noted
              PTron customer support has been notified about the posted complaint.
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                B
                brijeshv
                Aug 11, 2021
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                Earphone stopped working however it is under warranty. I have sent mail to Appario but they are not responding. Please help me to get repair this or get replacement.
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                  S
                  suraj kr shah
                  Aug 9, 2021
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                  Address: Mawbah near idris khan compound, iftikar hussain compund

                  Dear sir/madam i want to complain about the product tht i got from ptron i ordered ptron earbuds but one earbud cannot connect so plzzz replace my order
                  PTron customer support has been notified about the posted complaint.
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                  very poor service provider by pTron
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                    J
                    Jullu
                    Aug 7, 2021
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                    Why pTron takes too much time to resolve an issue I have registered a complaint on 06/29/2021
                    They said will replace product within 15 working days but after 1 month they told me that the product is not available so they will refund the money after sending bank details I have sent them till now I didn't receive my money
                    Its already 2 month completed why ptron takes too much time to resolve an issue
                    This is the worst service provided by ptron customer support care
                    PTron customer support has been notified about the posted complaint.
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                      A
                      aj15993
                      Aug 6, 2021
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                      Address: 7/A-122 manas nagar Shahganj Agra UP

                      Dear Sir/M

                      Sir Maine pTron Tangentbeat Bluetooth 5.0 Wireless Headphones with Deep Bass, Ergonomic Design, IPX4 Sweat/Waterproof Neckband, Magnetic Earbuds, Voice Assistan Dt.18.07.2021 ko liya tha.

                      Pahli Baar battry backup Problum Ki Bajah Se Main Product Return kr diya . Ab Replacement ke baad Sir baat nhi ho paa rahi

                      aap se nivedan hai ki isse change kr Replacement karen.

                      Thanks Regards

                      Arjun Singh

                      Mob. [protected], [protected]

                      Email:- [protected]@gmail.com
                      +3 photos
                      PTron customer support has been notified about the posted complaint.
                      Aug 09, 2021
                      Updated by aj15993                       sir please send me your contact number
                      and please change your product.
                      sir main 808.00 rupay me abhi purchase kiya hai
                      maine use bhi nhi kiya
                      aap hi bataye main kya kru. is product ka
                      aapse request hai ek baar aap mujhse baat kijiye
                      my contact no.[protected], [protected]
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                      Please sir change it
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                        S
                        Shaikh Adam
                        Aug 5, 2021
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                        I have ordered a earbuds from Myntra when it got delivered it was a defect one so I have registered a complaint and also I have sent to customer support to Hyderabad but I have got no response from company and ur side kindly reply as soon as possible or give my money back because it took around 1 month and I had got no confirmation from ur side I have sent an email also to ptron support ihave attached all images of bill vuds etc in it
                        +1 photos
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                          S
                          sureshkpm
                          Aug 5, 2021
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                          Address: 151/3, South west boag road, t.nagar, chennai

                          Bluetooth headset One side not working

                          [protected]
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                            Md Shabba
                            Aug 3, 2021
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                            Address: Vekatgiri yusufguda hydrabad

                            I bought a earphone 6days ago on flipkart suddenly its not warking so I want to warranty service plz help me
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                              M
                              Manik Koduri
                              Jul 29, 2021
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                              Firstly if a person is not satisfied with your product, then you should focus on giving them the best service as per their expectations but it is totally different in your case.
                              Here, I have asked customer support for a repair/replacement of my earphone.
                              Their reply is very unsatisfactory which is they are asking to buy the Ptron product again with same value or higher value, after buying they will gonna refund the amount of older product?

                              But is this the way a deal is done?

                              Thank you Ptron
                              PTron customer support has been notified about the posted complaint.
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                                K
                                Katlakunta Srilekha
                                Jul 27, 2021
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                                I don't know why pTron takes too much time to resolve an issue I have registered a complaint on 04/07/2021 they told me to courier the product and sent the product and again they told me the product is not available so they will refund the money and asked me send bank details as they said I sent the details after that I don't get a reply it's been 26 days I need a quick response every time I have beg for what is happening and how many days it's gonna take?
                                I can't even call the customer care executive. I just need my replacement product or the refund.
                                PTron customer support has been notified about the posted complaint.
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                                  Katlakunta Srilekha
                                  Jul 27, 2021
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                                  I don't get it why pTron takes too much time to resolve an issue. I have raised a complaint on[protected] they said they will replace it but again they told me that the product is not available so they will refund the money after sending bank details I have sent them after that I don't get a reply it's been 26 days I need my replacement product or refund.
                                  PTron customer support has been notified about the posted complaint.
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                                    Ajeet nawab
                                    Jul 23, 2021
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                                    Address: 526, Kyotra railway crossings near by ganesh coloni gali no 2

                                    Earphones not working one side this product werrenty 1 year so please returne /
                                    Ye product 1 sal ki warranty me h aur ek side se kharab ho gya h awaj nhi aa rahi h so please returne
                                    +1 photos
                                    PTron customer support has been notified about the posted complaint.
                                    Jul 23, 2021
                                    Updated by Ajeet nawab                                     Please jald se jald meri earphone ko change kiya jaye
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                                      J
                                      Jullu
                                      Jul 20, 2021
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                                      Warranty claim

                                      Address: M/s Palred Technologies Private Limited 8-2-703/2/8, Road No.12, Banjara Hills, Hyderabad, Telangana Pin Code: 500034

                                      I have been sended my product for replacement It's been 3 weeks since i havent heard back from them.They don't even showcase an empathy to their consumers in response email....
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                                      J
                                      Jullu
                                      Jul 20, 2021
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                                      Claim for warranty

                                      Address: M/s Palred Technologies Private Limited 8-2-703/2/8, Road No.12, Banjara Hills, Hyderabad, Telangana Pin Code: 500034

                                      Ticket No: PR273085
                                      As per ptron guidelines I had send my product ptron support team given address and attach courier receipt, invoice copy, and also mentioned other details and send it on date 2nd July 2021

                                      as per ptron policy Product replacement will be done within 15 working days but till now I didn't receive my product
                                      I already sended many mail but no response...
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