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PTron Complaints & Reviews

ptron.in
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Updated: Jul 18, 2024
Complaints 325
Resolved
13
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312
Bad 😕 It seems that PTron has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PTron reviews & complaints page 7

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R
reshendra singh
Aug 19, 2021
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Bluetooth

Address: Vikash collony face-3 pakka bhag etawah

Bluetooth is not working properly so I claim warranty...
+2 photos
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U
UmaK1948
Aug 18, 2021
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Refund not received

Address: Mumbai

I had purchased pTron earbud. Within 3 months the problem with volume started in one of the earbud. I raised a complaint at their customer service. They were quick to respond and after verifying bill and photos they asked me to send courier earbud at their service center. Once they received it, they gave me option to buy a new pair of earbuds and get a refund for old one.
I purchased a new ptron earbud but refund is not yet given by...
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G
Gargas
Aug 18, 2021
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Ptron bassbuds

Address: Vpo karala delhi

Ryt ear bud is not working, , , Nd it's on warranty so plzz do something m stuck...
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P
Prasad Yedida
Aug 12, 2021
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PTron Bluetooth Headset not working properly

I purchased PTron In Tunes Bluetooth Headset through Flip kart and delivered on 24/05/2021....
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A
Akshat_600
Aug 12, 2021
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Warranty claim and Money refund

Ticket #PR538406
I claimed warranty on one of my ptron product. I completed all the steps they asked me to do. I sent them the old product, ordered new product, sent them it's invoice and photo and bank details for my refund. But now they are not responding the mails and customer care number is not working. Please help me in getting my refund.

#PR342226
Order Id PT183719
I ordered a product a on ptron website...
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Z
Zainul Hussain
Aug 12, 2021
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Earbuds not working

Address: Plot no 10, MS BLOCK Ranaji enclave Delhi 11043

I bought ptron earbuds 2 months back. I am facing a problem. Left side earbud is not working. Even i am facing a problem to charging it....
+1 photos
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S
Shiv G Yadav
Aug 12, 2021
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Ptron Bluetooth wireless Head Phone Not working

Hi Team,

Kindly help here i am getting only below reply since last 3 months.

Your reply to support request #PR271280 has been noted...
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B
brijeshv
Aug 11, 2021
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Earphone stopped working//No response from retailer Appario

Earphone stopped working however it is under warranty. I have sent mail to Appario but they are not responding. Please help me to get repair this or get replacement....
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S
suraj kr shah
Aug 9, 2021
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Bluetooth earbuds

Address: Mawbah near idris khan compound, iftikar hussain compund

Dear sir/madam i want to complain about the product tht i got from ptron i ordered ptron earbuds but one earbud cannot connect so plzzz replace my order...
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J
Jullu
Aug 7, 2021
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Product replacement

Why pTron takes too much time to resolve an issue I have registered a complaint on 06/29/2021
They said will replace product within 15 working days but after 1 month they told me that the product is not available so they will refund the money after sending bank details I have sent them till now I didn't receive my money
Its already 2 month completed why ptron takes too much time to resolve an issue
This is the worst...
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A
aj15993
Aug 6, 2021
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Product not working

Address: 7/A-122 manas nagar Shahganj Agra UP

Dear Sir/M

Sir Maine pTron Tangentbeat Bluetooth 5.0 Wireless Headphones with Deep Bass, Ergonomic Design, IPX4 Sweat/Waterproof Neckband, Magnetic Earbuds, Voice Assistan Dt.18.07.2021 ko liya tha.

Pahli Baar battry backup Problum Ki Bajah Se Main Product Return kr diya . Ab Replacement ke baad Sir baat nhi ho paa rahi

aap se nivedan hai ki isse change kr Replacement karen.

Thanks...
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S
Shaikh Adam
Aug 5, 2021
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Ptron bass buds evo defect of left side

I have ordered a earbuds from Myntra when it got delivered it was a defect one so I have registered a complaint and also I have sent to customer support to Hyderabad but I have got no response from company and ur side kindly reply as soon as possible or give my money back because it took around 1 month and I had got no confirmation from ur side I have sent an email also to ptron support ihave attached all images of bill vuds etc in it...
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S
sureshkpm
Aug 5, 2021
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Bluetooth headset

Address: 151/3, South west boag road, t.nagar, chennai

Bluetooth headset One side not working

[protected]...
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M
Md Shabba
Aug 3, 2021
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My product is not working

Address: Vekatgiri yusufguda hydrabad

I bought a earphone 6days ago on flipkart suddenly its not warking so I want to warranty service plz help me...
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M
Manik Koduri
Jul 29, 2021
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Replacement meaning to buy their product

Firstly if a person is not satisfied with your product, then you should focus on giving them the best service as per their expectations but it is totally different in your case.
Here, I have asked customer support for a repair/replacement of my earphone.
Their reply is very unsatisfactory which is they are asking to buy the Ptron product again with same value or higher value, after buying they will gonna refund the amount of...
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K
Katlakunta Srilekha
Jul 27, 2021
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Bluetooth connectivity issues

I don't know why pTron takes too much time to resolve an issue I have registered a complaint on 04/07/2021 they told me to courier the product and sent the product and again they told me the product is not available so they will refund the money and asked me send bank details as they said I sent the details after that I don't get a reply it's been 26 days I need a quick response every time I have beg for what is happening and how many days...
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Katlakunta Srilekha
Jul 27, 2021
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Bluetooth connectivity issues

I don't get it why pTron takes too much time to resolve an issue. I have raised a complaint on[protected] they said they will replace it but again they told me that the product is not available so they will refund the money after sending bank details I have sent them after that I don't get a reply it's been 26 days I need my replacement product or refund....
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A
Ajeet nawab
Jul 23, 2021
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Ptron Bluetooth earphones lite 5.0 negbent

Address: 526, Kyotra railway crossings near by ganesh coloni gali no 2

Earphones not working one side this product werrenty 1 year so please returne /
Ye product 1 sal ki warranty me h aur ek side se kharab ho gya h awaj nhi aa rahi h so please returne...
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J
Jullu
Jul 20, 2021
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Warranty claim

Address: M/s Palred Technologies Private Limited 8-2-703/2/8, Road No.12, Banjara Hills, Hyderabad, Telangana Pin Code: 500034

I have been sended my product for replacement It's been 3 weeks since i havent heard back from them.They don't even showcase an empathy to their consumers in response email....
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J
Jullu
Jul 20, 2021
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Claim for warranty

Address: M/s Palred Technologies Private Limited 8-2-703/2/8, Road No.12, Banjara Hills, Hyderabad, Telangana Pin Code: 500034

Ticket No: PR273085
As per ptron guidelines I had send my product ptron support team given address and attach courier receipt, invoice copy, and also mentioned other details and send it on date 2nd July 2021

as per ptron policy Product replacement will be done within 15 working days but till now I didn't receive my product
I already sended many mail but no response...
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