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PTron Complaints & Reviews

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Updated: Dec 16, 2025
Complaints 326
Resolved
13
Unresolved
313
Bad 😕 It seems that PTron has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PTron reviews & complaints page 6

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S
Sonalal7282
from Faridabad, Haryana
Sep 24, 2021
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Address: <p>Plot no. 3258 , Gali no. 4 , SGM Nagar sector 48 , faridabad</p>

Sir i have recently purchased ptron v2 neckband from Amazon. It doesn't last long more than 12 hrs and products says it will work upto 18 hrs. And the second problem arrives is it disconnects automatically. Please replace it as it is under warranty of 1 year
PTron customer support has been notified about the posted complaint.
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    R
    RSI Stone
    Sep 23, 2021
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    Address: Plot No. 2, 8-2-703/2/B, Road Number 12, Banjara Hills Hyderabad Hyderabad District Andhra Pradesh

    Ptron tangrnt lite ear phone was bought from amazon on 19 july2021
    after 2 monthg the ear phone has stopped working the left side
    PTron customer support has been notified about the posted complaint.
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      S
      shafsaan
      from Mumbai, Maharashtra
      Sep 22, 2021
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      Address: Palred Retail Private Limited. Plot No. 2, 8-2-703/2/B Road Number 12, Banjara Hills Hyderabad, Telangana - 500034

      Dear Sir,
      I have purchased a pTron Bassbuds Lite in-Ear True Wireless Bluetooth 5.0 Headphones with Hi-Fi Deep Bass on 14/2/21 online from amazon but on sunday i noticed the charging dock is not charging and also the charging light is also not visible so i have given complaint online i had received reply that i will be contacted with in 48 hrs but not been contacted so i tried to call the customer care number but there is no proper guideline the call is discounted after few second cant connect to executive
      PTron customer support has been notified about the posted complaint.
      Sep 22, 2021
      Updated by shafsaan       Order Number:[protected] Invoice Number : IN-BOM[protected]
      Order Date: 14.02.2021 Invoice Details : MH-BOM[protected]

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        K
        Kaniyampati yaswanth
        from Kavali, Andhra Pradesh
        Sep 21, 2021
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        Address: 7-7-1/4 ATMAKURIVARI STREET SANKULAVARITHOTA KAVALI

        I had been bought a ptron product in July 2021.it was not even completed 3months.i had also raise a complaint it was completed 3days but no response from ptron customer service. my ptron neckband is getting power on and also not getting charge.i have warranty upto 1year.but I can't understand how would I claim that warranty
        PTron customer support has been notified about the posted complaint.
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          G
          Govind499
          from Vapi, Gujarat
          Sep 18, 2021
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          Address: Amazon

          Blootooth head phone speaker not working
          PTron customer support has been notified about the posted complaint.
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            A
            Abhay Keshri
            Sep 18, 2021
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            Dear Sir,

            We have taken ptron earbuds from amazon.
            After some it's not working. We contact to customer care. Ptron provide two options 1st for refund and 2nd for replacement.

            In case of refund. We need to purchase the new product and share the inv copy.

            We have already purchased and share the inv copy to ptron.

            After receiving the product by ptron not agree for refund and no response received from ptron.
            We have also try to customer care. Not able to contact ptron.

            Kindly help for refund

            My complaint id is #PR202803.

            Best regards
            Abhay Kumar keshri
            [protected]
            PTron customer support has been notified about the posted complaint.
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              V
              Vinodh Kumar Veeramalla
              Sep 17, 2021
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              PTron Bassbuds Lite in-Ear True Wireless Bluetooth 5.0 not working properly
              PTron customer support has been notified about the posted complaint.
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                V
                Vinodh Kumar Veeramalla
                Sep 17, 2021
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                Resolved

                PTron Bassbuds left side not working I brought last year December
                +1 photos
                Sep 17, 2021
                Complaint marked as Resolved 
                Left ear phone not working
                PTron customer support has been notified about the posted complaint.
                Sep 17, 2021
                Updated by Vinodh Kumar Veeramalla                 Not working my left ear phone pls give me rply

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                  R
                  RSI Stone
                  Sep 17, 2021
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                  Working of left side ear bud
                  PTron customer support has been notified about the posted complaint.
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                    S
                    Smarty Ashish
                    Sep 11, 2021
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                    Address: At-Begambad Pokhariya Near Petrol Pump

                    Earphone Not Work Properly Kindly Exchange This Earphone Or Otherwise Please Refund My Money
                    PTron customer support has been notified about the posted complaint.
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                      P
                      Padamati suresh
                      Aug 30, 2021
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                      Address: Chandhanagar amenpur road Rajendra Reddy Nagar colony
                      Website: Latestone

                      Ptron tws erbuds is not working plez product return
                      PTron customer support has been notified about the posted complaint.
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                        P
                        Padamati suresh
                        Aug 30, 2021
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                        Address: Chandhanagar amenpur road Rajendra Reddy Nagar colony
                        Website: Ptron bassbuds tws erbuds

                        Ptron bassbuds tws erbuds is product not working plez product return
                        PTron customer support has been notified about the posted complaint.
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                          A
                          Arsalan saif
                          Aug 29, 2021
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                          Address: MEHSOL CHOWK NEAR RAJDHANI GUESTHOUSE WARD NO 27 SITAMADHI

                          Bluetooth not on
                          +1 photos
                          PTron customer support has been notified about the posted complaint.
                          Aug 29, 2021
                          Updated by Arsalan saif                           Bluetooth not connecting
                          Aug 29, 2021
                          Updated by Arsalan saif                           Bluetooth not connected

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                            D
                            Deevaker32
                            Aug 27, 2021
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                            Address: 379 GHONDLI CHOPAL NO2, GEETA COLONY POLICE STATION
                            Website: Pitron

                            Not working properly and not charging I want to change my buds
                            +1 photos
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                              S
                              Sandeep Venkata
                              from Ernakulam, Kerala
                              Aug 25, 2021
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                              Dear Sir
                              I purchased USB charging cable with order id PT18422. Still now I did not recieved product. When checked thru[protected] AwB number showing status as delivered...Customer support of courier is not reachable.

                              Pls do the needful as soon as possible.

                              [protected]@gmail.com
                              PTron customer support has been notified about the posted complaint.
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                                H
                                Hexa
                                Aug 24, 2021
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                                Address: 27/1Type 3, PWD Colony,Jail Road Bangla Bazaar,Near Casa Greens

                                The product delivered to me was a used product and it's a defective product.I want to return the product and I want my refund.
                                +1 photos
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                                  M
                                  Meenal Jaju
                                  Aug 24, 2021
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                                  Address: Palred Retail Private Limited.Plot No. 2, 8-2-703/2/BRoad Number 12, Banjara HillsHyderabad, Telangana - 500034

                                  Earbuds bought in June2021 were not working properly. So I returned the same to Ptron, they acknowledged its receipt on 27th July 2021. After that day, no mail received from them. Even no one is picking up phone. Please issue my refund or replacement.
                                  +1 photos
                                  PTron customer support has been notified about the posted complaint.
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                                    Hexa
                                    Aug 23, 2021
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                                    Address: 27/1Type 3, PWD Colony,Jail Road Bangla Bazaar,Near Casa Greens

                                    Iwas delivered a used product, the product is not working properly, charging problem, it is not connecting, poor product.
                                    +1 photos
                                    PTron customer support has been notified about the posted complaint.
                                    Aug 23, 2021
                                    Updated by Hexa                                     I want to return my product.
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                                      S
                                      Sonu00100
                                      Aug 21, 2021
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                                      My neckband was not working and it is still in warranty so I sent it back toPlot No. 2, 8-2-703/2/B
                                      Road Number 12, Banjara Hills
                                      Hyderabad, Telangana - 500034.
                                      Tel:[protected]
                                      But the issue is now they are not replying any mail or receiving calls
                                      Tickets PR697477
                                      PTron customer support has been notified about the posted complaint.
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                                        S
                                        Sonu00100
                                        Aug 21, 2021
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                                        Address: Saikura dharanaula Almora Uttarakhand pin 263601

                                        My ptron neckband is still in warranty and I created a ticket and ptron gave me address to send it but after a month they are not returning back it to me.
                                        Ticket number is PR697477
                                        PTron customer support has been notified about the posted complaint.
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