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PTron Complaints & Reviews

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Last updated Oct 12, 2023
Complaints 324
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PTron reviews & complaints page 6

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S
shafsaan
from Mumbai, Maharashtra
Sep 22, 2021
Sep 22, 2021
This thread was updated on Sep 22, 2021
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Warranty service improper service

Address:Palred Retail Private Limited. Plot No. 2, 8-2-703/2/B Road Number 12, Banjara Hills Hyderabad, Telangana - 500034

Dear Sir,
I have purchased a pTron Bassbuds Lite in-Ear True Wireless Bluetooth 5.0 Headphones with Hi-Fi Deep Bass on 14/2/21 online from amazon but on sunday i noticed the charging dock is not charging and also the charging light is also not visible so i have given complaint online i had received reply that i will be contacted with in 48 hrs but not been contacted so i tried to call the customer care number but there is no proper...
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K
Kaniyampati yaswanth
from Kavali, Andhra Pradesh
Sep 21, 2021
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Power on issue

Address:7-7-1/4 ATMAKURIVARI STREET SANKULAVARITHOTA KAVALI

I had been bought a ptron product in July 2021.it was not even completed 3months.i had also raise a complaint it was completed 3days but no response from ptron customer service. my ptron neckband is getting power on and also not getting charge.i have warranty upto 1year.but I can't understand how would I claim that warranty...
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G
Govind499
from Vapi, Gujarat
Sep 18, 2021
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Bluetooth headphone speaker not working

Address:Amazon

Blootooth head phone speaker not working...
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A
Abhay Keshri
Sep 18, 2021
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Complaint against ptron, false commitment

Dear Sir,

We have taken ptron earbuds from amazon.
After some it's not working. We contact to customer care. Ptron provide two options 1st for refund and 2nd for replacement.

In case of refund. We need to purchase the new product and share the inv copy.

We have already purchased and share the inv copy to ptron.

After receiving the product by ptron not agree for refund...
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V
Vinodh Kumar Veeramalla
Sep 17, 2021
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PTron Bassbuds Lite in-Ear True Wireless Bluetooth 5.0

PTron Bassbuds Lite in-Ear True Wireless Bluetooth 5.0 not working properly...
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V
Vinodh Kumar Veeramalla
Sep 17, 2021
Sep 17, 2021
This thread was updated on Sep 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PTron Bassbuds Lite in-Ear True Wireless Bluetooth 5.0

PTron Bassbuds left side not working I brought last year December...
+1 photos
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R
RSI Stone
Sep 17, 2021
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Ptron tangent

Working of left side ear bud...
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S
Smarty Ashish
Sep 11, 2021
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Earphone Not Work Properly

Address:At-Begambad Pokhariya Near Petrol Pump

Earphone Not Work Properly Kindly Exchange This Earphone Or Otherwise Please Refund My Money...
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P
Padamati suresh
Aug 30, 2021
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My product not working

Address:Chandhanagar amenpur road Rajendra Reddy Nagar colony
Website:Latestone

Ptron tws erbuds is not working plez product return...
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P
Padamati suresh
Aug 30, 2021
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My product not working

Address:Chandhanagar amenpur road Rajendra Reddy Nagar colony
Website:Ptron bassbuds tws erbuds

Ptron bassbuds tws erbuds is product not working plez product return...
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A
Arsalan saif
Aug 29, 2021
Aug 29, 2021
This thread was updated on Aug 29, 2021
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Bluetooth not connecting

Address:MEHSOL CHOWK NEAR RAJDHANI GUESTHOUSE WARD NO 27 SITAMADHI

Bluetooth not on...
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D
Deevaker32
Aug 27, 2021
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Earbud vista

Address:379 GHONDLI CHOPAL NO2, GEETA COLONY POLICE STATION
Website:Pitron

Not working properly and not charging I want to change my buds...
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S
Sandeep Venkata
from Ernakulam, Kerala
Aug 25, 2021
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Product not received

Dear Sir
I purchased USB charging cable with order id PT18422. Still now I did not recieved product. When checked thru[protected] AwB number showing status as delivered...Customer support of courier is not reachable.

Pls do the needful as soon as possible.

[protected]@gmail.com...
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H
Hexa
Aug 24, 2021
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Return the product

Address:27/1Type 3, PWD Colony,Jail Road Bangla Bazaar,Near Casa Greens

The product delivered to me was a used product and it's a defective product.I want to return the product and I want my refund....
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M
Meenal Jaju
Aug 24, 2021
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Replacement or refund for faulty products

Address:Palred Retail Private Limited.Plot No. 2, 8-2-703/2/BRoad Number 12, Banjara HillsHyderabad, Telangana - 500034

Earbuds bought in June2021 were not working properly. So I returned the same to Ptron, they acknowledged its receipt on 27th July 2021. After that day, no mail received from them. Even no one is picking up phone. Please issue my refund or replacement....
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H
Hexa
Aug 23, 2021
Aug 23, 2021
This thread was updated on Aug 23, 2021
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PTron Bassbuds TWS Earbuds with Power Case

Address:27/1Type 3, PWD Colony,Jail Road Bangla Bazaar,Near Casa Greens

Iwas delivered a used product, the product is not working properly, charging problem, it is not connecting, poor product....
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S
Sonu00100
Aug 21, 2021
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Ptron warranty claim

My neckband was not working and it is still in warranty so I sent it back toPlot No. 2, 8-2-703/2/B
Road Number 12, Banjara Hills
Hyderabad, Telangana - 500034.
Tel:[protected]
But the issue is now they are not replying any mail or receiving calls
Tickets PR697477...
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S
Sonu00100
Aug 21, 2021
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Ptron neckband

Address:Saikura dharanaula Almora Uttarakhand pin 263601

My ptron neckband is still in warranty and I created a ticket and ptron gave me address to send it but after a month they are not returning back it to me.
Ticket number is PR697477...
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Y
Yuvraj Mewada
Aug 20, 2021
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They are not responding

I call on customer care but they are not answering me.

And there no way to connect them In terms to know my query about their product...
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R
reshendra singh
Aug 19, 2021
Aug 19, 2021
This thread was updated on Aug 19, 2021
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Bluetooth

Address:Vikash collony face-3 pakka bhag etawah

Bluetooth is not working properly so I claim warranty...
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