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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints page 125

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P
Paritosh007
from Allahabad, Uttar Pradesh
Dec 13, 2018
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On 11/12/2018 in Bank of India ATM(Sarvoday Nagar) my account got debited by 500 while the ATM didnt give any cash and ATM receipt read "UNABLE TO DISPENSE CASH" but the money still got deducted from my account.
Transcation Number[protected]
Account Number - [protected]
ATM RECEIPT IS ALSO ATTACHED BELOW
I want my refund to be credited in my account.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    Aashu022
    from Tohana, Haryana
    Dec 13, 2018
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110025

    I cancelled my order on 10th-dec-2018 (Around 01:00 am) which i booked on amazon.in on 9th-dec-2018 (Order id #[protected] of amount 9008 inr rupees and on the same day i got a mail from amazon customer care about the confirmation of refund but till yet amount is not credited in my account even after three days of that confirmation.

    So here i want to ask that where is my refunded amount. Before i lodging complains on consumer forum i talked to both customer services but my issues are not resolved yet.
    Dec 21, 2018
    Complaint marked as Resolved 
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      Ashiqk01
      from Udaipur, Rajasthan
      Dec 12, 2018
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      Address: Jaipur, Rajasthan

      I purchased item a blanket from amazon but i didn't get it so i got refund msg from amazon but didn't get it to my account i went to urgent branch but they didn't solve my problem so i complain it pls it been a 1 month almost and frustrated because of my money please solve it as soon as possible
      Refund of rs 1299.00
      Ref#[protected]
      Pls help me out
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        P
        Prasad Burra
        from Gurgaon, Haryana
        Dec 12, 2018
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        Address: Gurgaon, Haryana, 122413
        Website: www.pnbmetlife.com

        Hello: i took 2 policies - premium 30k and 50k annual. The agent mentioned 5 years premium and 10 year maturation and the returns will be doubled (Near) after the maturation.

        After 3 years of investing i realized that my policies are for 10 years and maturation is for 10 years and the returns are less than my total investment.
        30x10 = 3 lakhs. The sum assured after 10 years is 2.92lakhs with some dividends which are not promised.

        I wrote to grievance cell. Ms nidhi tuli, senior executive. Instead of helping or resolving she is indifferent.
        By policies there is nothing that can be done.
        Can you please suggest what are next steps to me.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          Ankit Kumar Dixit
          from Pipraich, Uttar Pradesh
          Dec 12, 2018
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          Address: Surguja, Chhattisgarh, 261001
          Website: Amazon

          Sir, my account is in amazon from 864 rupee date - 07/12/2018 transfer has been done that has not been able to reach into the bank. Amazon gives 5 working days time to proceed but after check the balance. I found transaction is not done. The pnb account no.-[protected]. The transaction number 531325. Sir, please help me to resolved my problem.
          Thank you!
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          I have done a transaction through phone pe for rs 2000 my balance was debited bt nt received by others ac..
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            S
            Sankar0023
            from Durg, Chhattisgarh
            Dec 11, 2018
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            Address: Kanker, Chhattisgarh, 494670
            Website: [email protected]

            1499.amazone se cradite hona tha amazone bol rah hai paisa aapke account pe de diya hu par mere account pe nhi aad hua hai AC NO [protected] FCSC CODE PUNB0610600 JO KI 14 NOV KO ORDER KIYA THA 2 DECEMBER KO RETURN KAR DIYA HU PAR MERE ACCOUNT PE NHI AYA HAI Your return for Amazon order[protected] transition NO[protected] MOBILE NO [protected] PLZ HELP AS SOON AS POSSIBLE
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Respected sir,
            I am a employee of pnb and I already bought 300 shares of bank but bank's senior staff says that 900 shares are compulsoryfor bank' s clerical staff. I am not able to buy other 600 more shares. So please help and support us.
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              M
              Madhvi Bali
              from Jammu, Jammu and Kashmir
              Dec 11, 2018
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              Address: Jammu, Jammu and Kashmir, 180001
              Website: Pnb bank india

              M a senior citizen retired semi govt employee of jammu. M unable to renew my fixed deposit bond in ur bank and m not getting me interest for two months. M not getting any pension from my deptt. So m depend on my fixed deposit bond's interest for the month expenses, m not getting my two months interest, m wandering from one branch to another branch of pnb. This is disgusted, what is my fault for this irresponsible behavior o[censored]r bank.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                S
                shannu 95
                from Coimbatore, Tamil Nadu
                Dec 11, 2018
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                Address: 641002

                From,
                Gowri
                Pnb bank customer,

                To
                The management,
                Pnb bank,

                Respected sir/madam,

                Sub: cash not received but debit my account

                I am united bank of india used in atm but not insufficient fund that bank but my account debit in rs.2, 500. I am complaint but not response please immediate return credit from my amount
                I have immediately my amount
                Account no:[protected]
                Branch: r s puram
                Thanking you

                Your's faithfully
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  A
                  ashu123mae
                  from Mangalore, Karnataka
                  Dec 9, 2018
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                  Address: Patna, Bihar, 800001

                  I have successfully filed & submitted itr v for assessment year 2018-19.
                  The income tax refund of rs. 7020 for assessment year 2018-19 is not processed by punjab national bank till date.

                  On repetitive follow up and wait for almost 6 months the punjab national bank janipur patna bihar, there is no resolution till date. Request to take immediate action on this.

                  Name : mahesh kumar gupta
                  Account no : [protected]
                  Pan no. Acnpg7564n
                  Mobile no : [protected]

                  Regards,
                  Mahesh gupta
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    S
                    Sangavi Jegan
                    from Chennai, Tamil Nadu
                    Dec 8, 2018
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                    Respected sir,
                    Yesterday 07.12.2018 at 6:53p. M hrs. I have visited punjab national bank atm to withdraw an amount of rs. 300/- through my hdfc atm card. It is surprised that no amount has been withdraw from this atm but i have received a message on my mobile that rs. 300/- debited from my obc saving account number i[protected].

                    Sir, after ten minutes i visited another atm i. E. Citi bank atm, where i success to withdraw rs. 300/-.

                    It is humbly requested to you to please refund my debited amount of rs. 300/- which i have not received from pnb atm.

                    Thanking you
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Please advice me regarding the pension for the month of november'18 not received yet request you to looking to the matter and response as the same asap.
                    Dear sir,
                    I have account in Punjab National Bank. withdraw the money from same ATM on 19/11/2018 and 21/11/2018 twice in month of November. on 21/11/2018 they deduct 1000 Rupee from my account . I check from branch and they said i can withdraw the money 5 time in month for free. they did't give any clear answer about this 1000 Rupee .
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                      J
                      Jogender1154
                      from Raipur, Chhattisgarh
                      Dec 7, 2018
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                      Address: Jaisalmer, Rajasthan, 345001

                      Dear sir
                      In march 2018 mr summit dutta agent pnb metlife insurance sale us policy with full family health cover and a large no others benefits.
                      But when my wife under treatment i call pnb metlife help line no they said you have not such type health cover and she told me that she will verify about this family health cover with mr summit dutta and call u back.
                      But didn't give me any information about this.
                      And no response for my call.
                      They are fraud.
                      And when i said to stop policy for some time they promise me to stop payment but they still make payment through my account. So pls help me and give resolve.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        P
                        Preeti Garg
                        from Mumbai, Maharashtra
                        Dec 7, 2018
                        Resolved
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                        Resolved

                        Address: Meerut, Uttar Pradesh, 250110

                        Dear sir / madam,
                        I have raised the following (Trailing) a request to pnb team for updating my personal record six months before & reminded them in the month of nov, but no action has been taken and blocked the mail id for not receiving the mail.

                        Please help me in the same.

                        Regards
                        Ajai

                        Dear sir / madam,

                        Myself ajai kumar garg in the age of 66 years old, having saving bank account with no. [protected], at modipuram meerut branch.

                        Presently i’m residing with my son at bhiwadi - rajasthan and have the aadhar card updated with the following address :

                        Ef - 05, ashiana garden,
                        Alwar bye pass road,
                        Bhiwadi - rajasthan - 301019.

                        I went to your dharuhera (Haryana) branch with original aadhar card & a copy of the same & given to your staff with an application to update the same (Address) in the account record but today when i checked it is still not updated & when i meet them he always make excuse like…

                        1. Server not working,
                        2. We can not do it from here,
                        3. We have holidays.

                        And also, i met to the sitting branch manager but sorry to say that no response from him also.

                        I request you, please look into the same & help me in updating the same & also please tell your staff not to harass anyone & specially senior citizen.

                        Thanks in advance for your support.

                        Regards
                        Ajai kumar garg
                        Dec 24, 2018
                        Complaint marked as Resolved 
                        This portal is GOOD platform, i got my problem resolved within 2 working days.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          N
                          Nawalkishore sharma
                          Dec 7, 2018
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                          Address: 396230

                          I had collected a new atm from pmb and rest my pin on 12 dec 2018. After some time all my balance was withdrawn. I have not done any traction.

                          I am sure that everything would have captured in cctv footage.

                          I tried complaining in pnb but they have refused to take any complaints. They could have immediately checked the cctv footage as i was in the bank itself. But they denied and asked me to report compliant in police.

                          Details of my account and atm branch are as below.

                          Atm: pnb, brach silvassa, u. T of dadra nage haveli opp hdfc bank, near patel petrol pump. Pin 396230
                          Transaction time: 12 dec 2018 between 11: 51 am.
                          Account no: [protected]
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          I can't send money to my phone pay wallet
                          I rakshanda modak done tranction for tranfer money through paytm BHIM. My transaction was failed but money is deducted from my account
                          Whenever i do online transactions i get cookies disabled notifications.pls resolev
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                            G
                            Gravsh
                            from Bareilly, Uttar Pradesh
                            Dec 5, 2018
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                            Address: Haridwar, Uttarakhand, 249403

                            Transection ID - S43076769
                            Money withdrwal date-5 /12/2018
                            Time-. 15:37
                            Money is minus from acount but not withdrwal
                            Union bank card
                            Union bank acount number-[protected]
                            Plz check the status and action on my complain
                            My money isreturn as soon as possible return in to my acount plz check my status and take a proper action its to concentrate on my
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              D
                              Dheeraj Singh Parihar
                              from Tanuku, Andhra Pradesh
                              Dec 5, 2018
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                              Address: Unnao, Uttar Pradesh, 229503
                              Website: www.pnbindia.in/Lodge-Complaint.html

                              Respected sir,

                              Pnb circle offices, kanpur,

                              Complaint againest - bighapur branch manager (Unnao)

                              My name is dheeraj singh s/o bharat singh, living adress-vill jhagerpur, post bara dist unaao.

                              I got education loan in 2008 for higher study which was for 3 year course. Loan account number-058900jb00000129, branch name – bighapur branch (Unaao). Due to bad circumstances we were not able to repay complete loan amount and we paid more than 3 lakhs till date anyhow. We don’t have good situation to repay full amount now.

                              I am facing lot of troubles from bank branch manager, which are :

                              Complaint 1 :

                              Branch manager ceased/stopped pension amount of my relative who was ex-employee of pnb and guarantor for education loan which is less than 4 lakhs without any early bank notice. His health is not in good condition since 1 year and all of sudden without notice pension got stopped, he faced many problems.

                              Complaint 2 :

                              We approached to bighapur branch manager, name –“anil kumar vajpayee” and we requested for ots (One time settlement) so that we can close this loan account. Branch manager agreed for ots and requested us to make payment whatever more than 4 lakh, then we arranged money anyhow and paid 80, 000 to loan account. Now he is asking 10, 000 rupees as bribe to do ots. We opposed it. He misbehaved with my father and totally created misconduct situation during face to face/over phone discussion.

                              Please help us and take action against branch manager.


                              Thanks,

                              Bharat singh/dheeraj singh

                              Jhagerpur, post bara, unaao

                              Up
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                                @jaimatadee
                                from Allahabad, Uttar Pradesh
                                Dec 4, 2018
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                                Address: Gorakhpur, Uttar Pradesh, 273405

                                Dear Sir/Madam,

                                I am a saving account holder in your bank's Deehghat branch, bearing account no. [protected]. On 15/11/2018 at 16:43:52 I was trying to withdraw money of Rs.10000 from HDFC ATM at Naibazar having ATM code no...No cash came out of the ATM after going through all necessary options.

                                However, immediately I received a sms regarding the debit/deduction from my account . I waited for sometime to see if the amount got reversed back to my account, but no sms was received. I again and again checked about the transactions, but there was no reversal.

                                I request you to please look into the matter and credit back the amount of Rs.10000 (Ten Thousand only) to my account at earliest.

                                Given below are my bank details. Please give a call if any clarification is needed on my mnetioned mobile number.

                                Hope to hear from you soon.

                                Thanks & Regards,

                                Name-Chander Shekhar
                                A/C no. [protected]
                                Punjab National Bank
                                IFSC Code:PUNB0160100
                                Mobile No.[protected]
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  T
                                  thakur nayak
                                  from Siwan, Bihar
                                  Dec 4, 2018
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                                  The customer care officials at the above no. Failed to respond to my complaint that why my pension for the month of nov-2018 not yet credited to my pension a/c. [protected] at phulbani branch (D. No.4795) odisha. I talked to arti, jyoti and vikash. Arti coldn`t reply then jyoti came in and she, too, couldn`t reply. Vikash disconnected the line. Thay told to visit to branch for redressal. I have submitted life certificate on 09/11/2018. The branch didn`t enter it on hrms and the pension held up. The branch officials don`t know how to enter the life cerftificate in hrms and the pension for the month remained undisbursed. To whom i approach for it? No body, not even the customer care authorities could explain me properly-rather-they are tight lipped.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Dec 05, 2018
                                  Updated by thakur nayak
                                  outcome of the above complaint still not known
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                                    thakur nayak
                                    from Siwan, Bihar
                                    Dec 4, 2018
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                                    Address: Kandhamal, Odisha
                                    Website: www.consumercomplaints.in/new_complant

                                    My above pension a/c. Is at b/o. Phulbani (D. No.4795). I have visited the branch on 02/11/2018 to submit the life certificate, but the branch i/c. And the only second man were on field tour. On 09/11/2018 i had submitted the life certificate. The branch forgot to enter the life certificate in hrms within 30/11/2018 as a result my monthly pension for no-2018 had been withheld. On 01/12/2018 i found the said pension had not been credited to my said a/c. The branch official doesn`t know how to enter the life certificate in hrms. I request a friend from sikar district to enter my life certificate in hrms. I am yet to receive the pension for nov-2018. For lapse of the branch i am suffering unduly. Entering the life certificate in hrms is a regular feature of b/o. Phulbani and i have been suffering the same problem every year. Could your good self be kind enough to credit the withheld pension within 2/3 days, because sustaining of life due to lack of pension is suicidal.
                                    Yours faithfully,
                                    Thakur nayak,
                                    Phulbani, dist:kandhamal (Odisha), pin-762001, mob:- [protected]
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Dec 04, 2018
                                    Updated by thakur nayak
                                    search complaint ID-2165413
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                                      Seniorcitizen29
                                      from Delhi, Delhi
                                      Dec 2, 2018
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                                      I am 70 years old senior citizen. When i called pnb customer care to activate my new debit card, customer care agents raise the question on my gender. According to them i sound like a man not woman, so that they can't help me. Help me understand how can someone question me on my gender? This is really disturbing. How can someone verify over the phone that other person is male or female. To prove me that i am a female they asked me to visit nearest branch. I will definitely visit the branch to close all my and family accounts.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        Rachit Jain15
                                        from Hyderabad, Telangana
                                        Dec 2, 2018
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                                        Address: Bagpat, Uttar Pradesh, 250611

                                        On 24-nov-2018 i ordered ho laptop worth 39070 rs. But due to some issue i cancel the product and for that amazon india refund me the amount 39070 in bank account as same paid by me but i didn't get the amount back in my bank account and for this i contact amazon customer care they said the amount is already processed by them on 25 nov 2018 with refund reference no.443224 and told me to contact bank for the same and file a charge dispute for this but bank customer care and branch say they doesn't have this kind of option available now nor the bank customer service is helping not amazon plz help i want my refund back
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Please information my dedycation on dete 28/11/2018 shortfal rec
                                        I purchased ikall mobile phone of rupess 1149 from amazone on 23/11/2018.
                                        I done payment through card but my transaction was decline that time so i pay cash but after some time the amount was deducted from my account so i request you to check it.
                                        I hope u will understand my problem and try to solve as soon as possible.
                                        I am thankful to you.
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