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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 126

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Yash Kansal
from Jodhpur, Rajasthan
Nov 29, 2018
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On 28-oct-2018 I ordered Mi band 3 worth 1998rs. But due to some battery life issue I return the product and for that Amazon India refund me the amount back partially 169 in my Amazon pay balance and 1829 in bank account as same paid by me but I didn't get the amount back in my bank account and for this I contact Amazon customer care they said the amount is already processed by them on 19 Nov 2018 with reference no. 75503728324024675037575 and told me to contact bank for the same and file a charge dispute for this but bank customer care and branch say they doesn't have this kind of option available now nor the bank customer service is helping not Amazon plz help I want my refund back
Nov 30, 2018
Complaint marked as Resolved 
I mail at [email protected] don't know how but after the mail within 12 hr my amount credited
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    Shloke123
    from Kota, Rajasthan
    Nov 29, 2018
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    Address: Jaipur, Rajasthan, 302011
    Website: amazon.in

    I have ordered bajaj sakti plus water heater on 9 november 2018 through amazon.in. Then service provider was automatically cancled the order. On 14 nov.. The amazon send my refund in my bank account with refrence no of 827309. But my rfund is not credit till date. Plz credit my refund of 3850. Accont no-[protected]. Account name lokendra kumar sharma branch pnb nehru place jaipur 302015. I talk to custome care in amazon. They give me a refrence no of 827309.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    I ordered from amazon they initiate my amount and also give me reference number but i didn't get my money back and customer care talked to me very bad and didnot give help to me
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      A
      akash21391
      from Hyderabad, Telangana
      Nov 29, 2018
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

      I have never applied for credit card, loan or any of the other facilities at punjab national bank. Still they somehow they got my mobile number and started calling me. I getting a call daily and sometimes even 4 times a day.
      Even after requesting many times, they don't stop calling.

      Requesting to please remove my number from their database. I don't need any of their services.

      I have complained multiple times as well.
      My number is [protected]
      Thanks
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        Pardeep Majithia
        from Garhshankar, Punjab
        Nov 29, 2018
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        I visited chowk sudan branch of pnb with original receipt in the name of my deceased mother. Despite the fact of nomination clearly appearing on the face of receipt, branch is not making the payment. I have also submitted the complaint in writing to chief manager but no action is taken. It is therefore advised to instruct the branch to make the payment of fixed deposit receipt to the nominee.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          I
          imrankhann197
          from Allahabad, Uttar Pradesh
          Nov 29, 2018
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          Address: Gorakhpur, Uttar Pradesh, 273001

          Order #[protected] i ordered this product (I. E. Mi usb cable) of rs 319 on 23 nov and payment is done online through upi (I. E. Upi link[protected]@ybl) and after 5-10 min of placing order i cancelled this order on same day due to some reason and today is 29 nov still refund not credit yet in my bank account and after i contact on amazon they provide my refund refrence no.[protected] and says that contact bank coustomer care to locate the refund by this refrence no. And after that i call bank coustomer care they says that we do not provide any information by refrence no and says that visit bank branch for this issued and after that i visit bank branch of pnb and also there is same behaviour respond me as a bank coustomer care provide me. Bank details - name - imran khan a/c no. [protected] ifsc code - punb0187500
          +3 photos
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            Aitihya
            from Kolkata, West Bengal
            Nov 28, 2018
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            Address: Kolkata, West Bengal

            I have ordered food from swiggy (Food delivery app) it was cancelled by them but i had already made a payment through pnb debit card. Swiggy said that they already credited my money. As a proof they had gave me the arn number: 75105178327001468921584. But when i went to bank with it they told that they can't help me with this. The incident had taken place on 22nd november, 2018 and today is 28th november, 2018 which means that 5 days had already passed
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              K
              Karoo kumar
              from Dimapur, Assam
              Nov 28, 2018
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              Sir, mera naam - sumant kumar hai mera a/c no -[protected] hai. Mai apna account 1month pahle kholaya that, aur atm v usi time liya that lekin mera av tak mobile no jo ki [protected] hai nhi registere kiya gya hai aur nahi atm pr otp aaya hai, fir aaj se 7days pahle v application diya, fir v av tak koi sunvayi nhi hue hai,.. Mujhe pura din baitha kr v mera kaam ko nhi kiya gya, aur bola jata hai ki itna jaldi ye sab hota hai, aur us branch me uptodate ke kiye v koi suvidha nhi hai, jo subidha tha wo hmesha bigra hi rhta hai.. Bank karmi ka naam hai.. Niraj kumar aur mera pnb branch ka naam - andhanna noorsarai hai, pleas help me..!
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Yesterday[protected] I purchased some products.i use my debit card 1st time it's failed then I tried second that time it takes but amount deducted 2 times..
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                T
                Thalha v
                from Cheyyur, Tamil Nadu
                Nov 28, 2018
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                Address: 635802
                Website: banking.netpnb.com

                Hey. Its been 1 week i opened an account in punjab national bank and when i got my details, i applied for net banking immediately, but i am not able to login. Whenever i login with my account id, i get some error. I am sending you the screenshot. I have spoke to the customer care multiple times but no response from their side and its a very bad experience. Please resolve me the problem as soon as possible
                Name:mohammed thalha v
                Mobile number:+91 [protected]
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  S
                  Shailesh360
                  from Delhi, Delhi
                  Nov 27, 2018
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                  I have not received refund from amazon of rs 5229/- on purchase of mobile phone. I purchased mobile phone on 09nov 2018, with the help of atm card, i returned item but i would not get my money refund. Amazon is telling he returned my refund money on 15 nov 2018 with reference id 609409. I have already booked complaint to bank with complaint no. - a[protected], bank is telling he does not have such reference no.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    N
                    noel deep luke
                    from Imphal, Manipur
                    Nov 27, 2018
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                    I had used amazon pay through punjab national bank debit card to purchase plane tickets on yatra.com on[protected] for rs. 11, 601. As the tickets could not be confirmed an amount of rs 10858 was refunded after deduction of rs. 750 by amazon with
                    Reference number#75260828324024681786083 on[protected]. However, the amount has not been credited in my account until now on[protected].
                    +1 photos
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                      chowdhury monjurul mostafa
                      from Surat, Gujarat
                      Nov 27, 2018
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                      Address: 713406

                      14 nov 2018 yatra.com refund my money on my punjub national bank but it does not comeing. But they decleared that prossesed successfull.
                      The arn number is 75105178319001452833068.
                      And i also share my account statement to proved of my complains.
                      And i also send a photo copy of an email which is send me yeatra.com.
                      Please i am in a denger help me...

                      My ph number [protected]
                      +2 photos
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                        Rohan Parashar
                        from Noida, Uttar Pradesh
                        Nov 25, 2018
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                        Address: 110070

                        Made a purchase from amazon and did full payment by debit card. Later returned and asked for refund. Now amazon is saying that refund has been sent to your bank so contact customer service and file charge dispute. They had given to me reference number 75503728318024524494975 but customer service is saying that they cannot file charge dispute and can only check if money came to your account or not. Same behavior by branch also.
                        Now don't know what to do.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Sir I have purchase andrew scott shoes 663.50 rupees from amazon on date 13 nov 2018 and I have canceled my order but my money is not refunded my last refunded date is 19 nov 2018 my refund reference no is 340213 and my account no is 9657
                        Amazon user name Vansh jindal
                        Pnb account holder name Nirmala jindal W/O vinod kumar
                        Refund issue I have purchase andrew scott shoes from amazon on 13 nov 2018 and I have canceled on product on 13 nov 2018 but my money is not refunded
                        Vansh jindal
                        I have ordered d link router worth rs 590 and i have returned it my refund of 40 part from 590 issued to my amazon pay balance but 540 has been issued to my bank and i dont get it till now my bnk reference no is 125308
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                          C
                          CHANDRA bna
                          Nov 23, 2018
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                          Address: 805105

                          [resolved] punjab national bank [pnb] — refund from online purchase

                          I purchased sparx shoes canvas sneaker ₹799from amazon on 25/10/2018 and 719.10rps payment by debit card order was returned on 14/11/2018 after once replacement and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference#75503728319024549002299#
                          But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
                          Same behaviour by branch also.
                          Don't know what to do
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          I purchased a redmi 6pro gold 32gb from Amazon and I paid (rs 10999) for it through that time after some time I cancelled it due to some reason. They initiate the refund with refund reference number 649007. But refund not came in my account till 17th of November.
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                            nitesh2930
                            from Betma, Madhya Pradesh
                            Nov 22, 2018
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                            Resolved

                            Address: Raipur, Chhattisgarh, 493118

                            I purchased a product worth rupee 7395 from amazon on[protected] but i got faulty product and amazon initiated refund for the same on[protected]. And also provided me the reference number which is-941105, but i did not receive any refund till the given date, so i contacted amazon again for the same and they told me to file a charge dispute, but the problem is that when i contacted my bank's customer support they didn't provide any information about charge dispute and also they were not able to locate my refund through the reference number.
                            +2 photos
                            Nov 26, 2018
                            Complaint marked as Resolved 
                            I don't know how but today on 26-11-2018 my refund has been credited to my account, I also dropped a mail to [email protected]
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            I purchased senneheiser geadset of rs. 1790 but i returned on 20 october refurned supposed to come in last october but i didnt get in till date . amazon is saying they recieved reference that shows of transfer the money from their side and pnb is saying no refund detail is showing and they r not filing my charge dispute form .
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                              poojamahajan
                              from Adampur, Punjab
                              Nov 22, 2018
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                              I belong to jalandhar punjab. My father had a account in pnb ladowali road jalandhar, punjab since so many years. My expired and we informed the bank well on time regarding death and iquired regarding pension formalities for my mother. So the dealing clerk mdam told us to submit the orginal death certificate an to open a account of my mother. We submitted the documents and opened the account as bank told us to do. But the pension has not started coming when we came to the bank and inquired they told us that you have to sumitt the affidavit and wittness. She never called us and informed us.
                              This is really very bad on the part of her work done, she should be given training about the details of her work handlings.
                              Kindly look into the matter. Looking forward for your positive attitude.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Nov 22, 2018
                              Updated by poojamahajan
                              That madam has to be updated in her work aloted.
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                                A
                                arnab kheto
                                from Kolkata, West Bengal
                                Nov 22, 2018
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                                Address: 712102

                                7000 thousand money withdraw ho gaya but me nay paya..
                                Pass book update ho gaya...
                                Please folo me..
                                7000 thousand money kau nehe paya
                                Please help me pnb.
                                2 mahena ho gay kohe respons nehe mela
                                Bank manager kohe nehe bolrahara a ka horaha
                                Plese plese help me sir
                                Please help me sir
                                Bahat parishion ho gaya mena 7000 thousand rs nehe mela
                                Pls 7000 money refend kor deya
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                I have ordered cookwares from amazon with order no.[protected] of which i haven't received the refund amount of Rs.1869.00 which was due to received within 5-8 days after 24th October 2018.
                                pathetic experience of PUNJAB NATIONAL BANK as the have got transaction no.[protected].
                                Sir
                                Money was sent to the second account by imps on 19.11.2018 through Net Banking. With transaction failure, my account has been debited to 1500 rupees. And there was no money in the second account.
                                So you have requested that you refund my money

                                Pnb Acc. [protected]
                                Transaction date 19.11.2018
                                IMPS money Rs. 1500/-
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                                  Ruchi@mehra
                                  from Delhi, Delhi
                                  Nov 20, 2018
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                                  Address: New Delhi, Delhi, 110018

                                  Dear sir/ Mam

                                  I am a user of PNB bank F block Vikaspuri branch, since very long time. But it's so annoying that from last two months I haven't received my new debit card after it got expired on 30-09-18.
                                  Whereas it should come to the consumer automatically before it's expiring date. I have visited the branch as well but they told me that they will charge ₹200 for issuing a new card. Or they advised me to call the customer care no. As I have tried several times to customer care, it seems that no one at customer care centre is interested to take calls. Kindly do the needful for the same.

                                  Thanks n Regards
                                  Ruchi Mehra
                                  [protected]
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    Rian.sanjib
                                    from Kolkata, West Bengal
                                    Nov 20, 2018
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                                    Address: Howrah, West Bengal

                                    Sub: to refund my unsuccessful transaction amount

                                    Dear sir,
                                    I requested to you that I have a saving account on Pnb A/c no - [protected]
                                    Named SANJIB CHAKRABORTY
                                    On 19/11/18 dated a unsuccessful transaction has been done by me through paytm by using ATM card.my account debited that amount is rs.12015.00
                                    But still now I can't getting my refund plz help me as soon as possible.

                                    thank you
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      Dalbir Pundir
                                      from Mumbai, Maharashtra
                                      Nov 20, 2018
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                                      denied for pension withdrawal

                                      Address: Amritsar, Punjab, 143001

                                      Dear sir,
                                      I dalbir singh pundir s/o smt. Bimla devi w/o kunwar singh r/o h. No.48, shere punjab avenue, majitha road, amritsar having my mother family pension account with punjab national bank branch guru nanak dev hospital majitha road, amritsar ref account no.[protected]. Yesterday i have visited the concerned branch with my mother to withdrawal 45000/- from my pension account where concerned branch manager mr. Dev raj sharma...
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                                      deepak samotra
                                      from Gurgaon, Haryana
                                      Nov 20, 2018
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                                      Address: 144002
                                      Website: amazon

                                      Amazon isue my refund 8.11.18 on purchase asian firozi women shoes and say amount refpected in my acount after 15.11.18 but amout not reflected in my acount till date guys plz help me what i can do? Pnb cusmer care say contact amazon custmer and amazon contact ur bank here ur refund is succesfully post in ur acount plz guys help amazon give me 006102 refund refernce number
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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