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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025

Complaints 4894

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1099

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3795

So far, so good. Punjab National Bank [PNB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Punjab National Bank [PNB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Punjab National Bank [PNB]

Punjab National Bank [PNB] reviews & complaints page 159

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Hello i called to pnb customer care phone banking service from my registered mobile number yesterday. Date 14/11/2017 time 2:30am. The agent name is nooraj khan. I asked him to confirm my aadhar is linked or not. He asked my a/c no which i dnt have and not customer id. So i tell him to verify other things except these 2. So he denied and told me that i cant provide you any information. You can call along with your a/c no or customer then i will give you info. What is this.? If a person call from registered mobile number and verify other options except a/c no or customer id. Why this kind agent deny to provide information to the customers. Plz before hiring this kind of agent give full knowledge about the product and system.. They dont know how to talk to the customer and less knowledge... Take proper action against him or i will mail or coantact to the higher authority...

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Address: Aligarh, Uttar Pradesh, 202001

Website: PNB

Money withdrawal from canara bank (Masooda bad, aligarh (202001) atm, unfortunally light was shut down,
Amount debited from my account ([protected]) krishn gopal s/o rameshvar gupta bew azad nagar colony soot mill aligarh
But this money has not recived.
Please this issue has soleved as soon as possible
Thanks & regards
Krishn gopal
Soot mill, aligarh
Mob. No. [protected]

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Nov 10, 2017

okey's response PNB ATM Txn N[protected] at Manish Plaza, Patparganj, Delhi-110092. Rs 5000 debited from account but cash not dispensed on[protected] at 20.02hrs. My account no. is [protected] with Syndicate Bank, BIS Manak Bhavan, New Delhi-110002. Please check.

Thanks,
A.Renga Rajan

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O

okey

from Delhi, Delhi

Nov 15, 2017

PNB ATM Txn N[protected] at Manish Plaza, Patparganj, Delhi-110092. Rs 5000 debited from account but cash not dispensed on[protected] at 20.02hrs. My account no. is [protected] with Syndicate Bank, BIS Manak Bhavan, New Delhi-110002. Please check.

Thanks,
A.Renga Rajan

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Address: 700152

I am a customer of punjab national bank, branch - nataji subhas chandra engineering college, garia... My complaint is the present manager of our branch was not gave me my "employees providend fund organization" form... He said that if i will have the form then i need a android phone... But i can't use a android phone... So, my request that i[censored] will say this to my branch manager then i am very happy of you... Please do my request...
Thank you

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Nov 13, 2017

Updated by Styles Sourav My branch is near nataji subhas Chandra engineering collage ...in garia, south 24 pargona... West Bengal

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J

Jssi jasbir

from Faridkot, Punjab

Dec 4, 2018

No 2493101x ppo no s/45648/2016army sir pension 2years main nahi bade ha koi DA bhe nahi laga ph no [protected]

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Address: Pathankot, Punjab, 145001

Website: justdial.com

The justdial company had sended me an refrence number they are saying that they had sended money to mine account but i have not recived any money the bank is not helping for charge back please help me. I need to know now what to do they sended me just an no. That is rr no. Which the bank is not checking it. Nor accepting it please take an action against justdial and bank also.

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I have purchased a item from amazon shopping but due to some fault during delivery it could not reach me and was automatcally send back to the retailor by amazon. I contacted amazon customer care for my money so they told me the process is going on and told that i will recieve my money by 3 nov 2017 but i have yet not recieved. I further contacted them regarding this issue, they told to contact the main branch of pnb. Please solve my problem as early as possible and refund my money.

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9

9871205315

from Delhi, Delhi

Nov 13, 2017

Dear Sir
1.. Date- 03/11/2017 Rs-10000 amount debited by IMPS but acount but not credited receiver party account till date . Details - my ac no- [protected], Imps Refernce No- IMPS OUT/[protected]/SBIN0004587/[protected] .
2.. 2nd party - sbi bank ac no- [protected], amt-10000, Ifsc Coe- SBIN0004587, Customer Name- Jeevan Singh

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Address: Bikaner, Rajasthan, 334001

Hi, i did imps transaction from [protected] on 8th nov'17 to mps-out/[protected]/cbin0r10001/100383. Of rs.7000. Transaction was failed but amount debited from my account. On next day also i made imps imps-out/[protected]/cbin0r10001/100383 of rs.1000 to the same account. That was also failed and money got debited from my account. Please help me to get refund of both the transaction.

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Address: Begusarai, Bihar, 851112

Respected sir,
We are a wholesale & retail counter for medicine shop at barauni. We are already current a/c holder of punjab national bank, barauni branch (Ifsc code-punb0720900). Basically, customer buying for medicine & against deposit the currency and coins. We have a per day selling medicine & against deposited only for coins by customer for 5-6 thousand per day due to rural and urban area. We are contact to branch manager regarding deposit the amount with coins, but he is negligence for deposit the coins at branch. He is only deposited the currency.
Sir, plz. Advice the all banks including punjab national banks at all branches for deposited the currency alongwith coins. So, businessman for very happy. If convey at your end.
With regards.

M/s anand medical agency
A/c no. [protected]
Branch - barauni
Ifsc code : punb0720900
Contact no. [protected]

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Address: Gorakhpur, Uttar Pradesh, 273016

My account debited by 2500 but cash not dispensed by atm on 26/07/2017. I lodged a online complain on pnb but still they refuse my complain without any result after that i lodge a complain in bank then after some day they say that cctv shows that you did not got cash and your account will be credited soon but now they say that you got cash by atm and they doing nothing

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Address: Pune, Maharashtra

I am doing call from last 2 weeks but no is is attending a call from bank... What a bull sheet service... (Pnb bank near arora tower camp road pune, maharashtra) also requesting to open account from 1 month...2 times i have filled form but still no reply... Poor service?.?... Contact no on google [protected], [protected] but not attrnded by pnb employers.. Arora towrr camp punr

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Address: Hisar, Haryana, 125001

Website: ATM PIN CODE LOST

Respected sir,
I am a customer of your pnb branch, at
Hisar
Dist hisar haryana. Pin code 125001
I lost my pin no. So i
Want to know my pin no. My atm is blocked beause i cant use my card.
My atm card no. Is
[protected]
Plz help me
Thanking you
My email id is : [protected]@gmail.com
Yours sincerely,
Meena
M no. [protected], [protected]

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Address: 804407

Website: panjabnationalbank.com

Punjab national bank, mahasaya.. I am rajiv kumar.. And my bank account number is [protected]. I used to pay rs 1708 to booked railway ticket from make my trip using my debit card.. But my ticket due to technological malfunction not being completed, make my trip refunded my money back. Whose refund reference number:[protected] has been given. Make my trip say that punjab national bank should address the refund referred ns with your money wanted to take the box-account when available its status contacting the customer care of the punjab national bank, but i have enough information went not provided.. Plz be informed of my refund status. Thanks.
Rajiv kumar
A/c no-[protected]
Mob-[protected], [protected]
Email:-krsn. [protected]@gmail.com

+1 photos

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Nov 08, 2017

Updated by Rahul Gopal krishna Sir.. I am a permanent account holder of rajiv kumar.., punjab national bank. My account number is: - [protected]. I used to pay rs 1708 from my account through the debit card in order to get the ticket through the make my service to get the railway ticket using my debit card. But the work of my railway ticket was not completed due to technical failure. For this reason, make my service has done the job of depositing the entire amount in the bank account with my debit card. Make my service gave a refund reference number as follows:[protected]. I have to know my refund status so that for how long this money will be transferred to the bank.. Because the make my trip service says that the money has been refunded on them.., the reason for the delay has been told to the bank.. I want to get information about this from customer care but nothing good can be found... Please solve my problem... Please deposit my refund money back into the account soon. Below, i am also giving the image of make my trip, so that they can be clear in front of you.
Rajiv kumar
A/c no:- [protected]
Mob:-krsn. [protected]@gmail.com

Nov 09, 2017

Updated by Rahul Gopal krishna sir .. So far I have got my refund reference no:[protected], which has not been provided any information about the status of the visit of Punjab National Bank ...

Nov 10, 2017

Updated by Rahul Gopal krishna sir .. I am very sad because of the poor working of the Punjab National Bank .. Despite my refund of money made by my trip, my account has not been transferred yet. Make my trip says that due to the bank's weakness, I have to wait for such a long time. I should also confirm this by contacting the bank's Customer Care, but I could not find any adequate answer. Please do not hurt your customer more and help.

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Address: New Delhi, Delhi, 110095

Pnb customer with complaint sr no. A[protected],
I debited rs 7000 from vijaya bank atm on saturday around 11:40am, received text that amount has been debited but on machine display its showing transaction failed and i did not received any amount.
I contacted with your customer executives many times and from last 4 days they have only one answer that my complain is still in process. See take your so called 7 working days or more to refund that amount but i want a reply that yes via machine i did not received any amount so i will receive that amount by you people as its your mistake.
Please look into the matter at the earliest.

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Address: Bulandshahr, Uttar Pradesh, +91

Dear sir/mam,

Cancellation Of Insurance Policy

I CHAKIT KUMAR SINGH taken a loan from PNB BANK civil line branch in Bulandshahr but your Employee Mr Manjeet cheated with me as he made the file
for insurance policy also and get signed without knowing about the policy which I never give any consent to your employee
I don't need any policy so please cancel this policy and revert me my amount back to my account

already sanded this mail copy of pnb metlife company 5th October 2017, [protected]@pnbmetlife.co.in

revert pnb metlife plz chk

Dear Mr. Singh,

Greeting from PNB Metlife!

( This is with reference to your concern about the above mentioned policy number.

We would like to inform you that we are looking to the matter and would update you on the status within seven working days. Request you to bear with us in the interim.
)

thanku
ASAP

Details
Policy No[protected]
Name - Chakit Kumar Singh
Bank Account detail[protected]
Current Account
Punjab National Bank
Civil Line Bulandshahr-UP

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Address: Jalgaon, Maharashtra, 425001

Website: Cental bank of india

Sir i kaviraj shrikrushna gathe my a/c no is [protected] of pnb of khamgaon branch maharashtra 6/11/17 on this date on time 16:08:03 i debited 2500 rs from central bank of india atm stadium complex jalgaon maharashtra terminal no f06d071001 but that machine dont give that amount but i get the massage from pnb that 2500 rs deducted from account plz refund my amount on my account back
Kaviraj gathe
No [protected]

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S

Shagunn Kumar

from Aligarh, Uttar Pradesh

Nov 7, 2017

[protected]@gmail sir my ATM number is [protected] and my account last 4digit is 1809 and my register phone number is [protected] please imigatelly see in the problem

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I have sb a/c no [protected] in pnb b/o kirkee, pune - 411003 (Maharashtra). Today on dated 05/11/2017 at 12 : 52 pm rs 10000 deducted from my sb a/c. But i have not got money. Debit card no (Protected) inserted 2 times in atm machine for amount 5000/- (2 times) feed for withdrawal at kirkee bazar atm machine but i have not got the amount due to txn failed. But rs 10, 000/- deducted from my account.

Please investigate and look into the matter

Thanks,

Ashok kumar haldar
Kirkee, pune-411003

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Nov 05, 2017

Updated by ashok.haldar I HAVE SB A/C NO [protected] IN PNB B/O Kirkee, Pune - 411003 (Maharashtra). Today on dated 05/11/2017 at 12 : 52 pm RS. 10, 000/- (Ten thousand ) DEDUCTED FROM MY SB A/C. BUT I HAVE NOT GOT MONEY. Debit card No (protected) inserted 2 times in ATM machine for amount 5000/- (2 times) feed for withdrawal at Kirkee Bazar ATM machine but I have not got the amount due to txn failed. But Rs. 10, 000/- deducted from my accoun without receiving the amount.

Please investigate and look into the matter

Thanks,

Ashok Kumar Haldar
Kirkee, Pune-411003

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Respected s/m
I am customer of esteemed banking institution pnb. My a/c is [protected] in pnb, defence colony branch. I have to come on your desk for my complain. It has been seen that the behavior of bank staff is not well since my last few visits. I am working person and get free after 4 pm but bank locked inside and staff is sitting inside and nobody attend. Anyway, i uses internet banking so most of transaction done by this...

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Address: Jaipur, Rajasthan, 303301

My saving account in punjab natinal bank (Vaishali nagar) jaipur a/c no. [protected]

I am work in lotus dairy products pvt ltd company my salary credit by hdfc bank in my pnb bank but pnb bank says that no neft recieve hdfc bank says we credit pnb bank
My no [protected]sender_ifsc
Sender_name
Sender_acc_no
Bene_ifsc
Bene_name
Bene_acc_no
Txn_ref
Host_ref_no
Batch_time
Amount
Str
Rejected
Rar
Ras
Failed
Rvd
Rbt
Valuedate
Creditdate
Credittime
Email_sms
Uploaddate
Cdiscardreason

Hdfc0004989 lotusdairyproductspvtltd210 [protected] punb0414400 vijaykumarsharma [protected] [protected] 1900 3641.00 es no no no 06 may 2017 26 may 2017

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One call has come to me from mobile no. [protected] and ask me to increase my credit limit and ask me an otp and fraud done for rs.10000/- with txn.718211 at wimbo payz at 11.14 today.

My card no.[protected]. I am retired employ. So you are requested to help me to cancelled this transtion.

Please immediate cancelled this transition and refund the amount to my credit card.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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S

Satnam13

from Zamania, Uttar Pradesh

Nov 7, 2017

Sir I have submitted a cheque at branch mohammdi up . 15 days have been passed but cheque had not cleared . when I went to branch for enquiry thenbank staff behaved very badly. Branch head said I don't know about cheque anything. Please help me .

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Address: Mumbai City, Maharashtra, 400705

My account no. Is [protected]
Vashi navi mumbai sector 1 branch
Ifsc - punb0350200
This is 2-3 times from my account there is deduction called cash handling charges
I desposit 70000 rs from uttar pradesh pnb to my vashi pnb branch in my aacout
Then there is 153 rs deduction from my saving account what type of this charges
Pnb to pnb
Contact - [protected]

+1 photos

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Nov 01, 2017

chanderparakash's response This card online transaction sir please this problem immediately short out.

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C

chanderparakash

from Jaipur, Rajasthan

Nov 2, 2017

Same as above and sent a snap short.

about cash handling and other charges - Comment #2903294 - Image #0

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Address: Udham Singh Nagar, Uttarakhand, 263152

I along with my husband were waiting outside the bank by 3.30pm three was guard at the gate, gate was closed staff member came by 4.20 pm and says this is how we, this is our way to handle go if you people do not want us to manage your account go to other bank with rudeness
I am not satisfied with the behaviour of the bank's staff.
There was no guard at that time

I want you to take some action against the staff members
Disha gagneja
Gadarpur
[protected]

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