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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Apr 4, 2026

Complaints 4897

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1100

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3797

So far, so good. Punjab National Bank [PNB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Punjab National Bank [PNB] will keep up the work and continue to help more customers with their concerns even better 🤝

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Punjab National Bank [PNB] reviews & complaints page 160

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One call has come to me from mobile no. [protected] and ask me to increase my credit limit and ask me an otp and fraud done for rs.10000/- with txn.718211 at wimbo payz at 11.14 today.

My card no.[protected]. I am retired employ. So you are requested to help me to cancelled this transtion.

Please immediate cancelled this transition and refund the amount to my credit card.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Satnam13

from Zamania, Uttar Pradesh

Nov 7, 2017

Sir I have submitted a cheque at branch mohammdi up . 15 days have been passed but cheque had not cleared . when I went to branch for enquiry thenbank staff behaved very badly. Branch head said I don't know about cheque anything. Please help me .

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Address: Mumbai City, Maharashtra, 400705

My account no. Is [protected]
Vashi navi mumbai sector 1 branch
Ifsc - punb0350200
This is 2-3 times from my account there is deduction called cash handling charges
I desposit 70000 rs from uttar pradesh pnb to my vashi pnb branch in my aacout
Then there is 153 rs deduction from my saving account what type of this charges
Pnb to pnb
Contact - [protected]

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Nov 01, 2017

chanderparakash's response This card online transaction sir please this problem immediately short out.

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chanderparakash

from Jaipur, Rajasthan

Nov 2, 2017

Same as above and sent a snap short.

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Address: Udham Singh Nagar, Uttarakhand, 263152

I along with my husband were waiting outside the bank by 3.30pm three was guard at the gate, gate was closed staff member came by 4.20 pm and says this is how we, this is our way to handle go if you people do not want us to manage your account go to other bank with rudeness
I am not satisfied with the behaviour of the bank's staff.
There was no guard at that time

I want you to take some action against the staff members
Disha gagneja
Gadarpur
[protected]

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Address: 110029

I withdrew 10000 inr from pnb atm (Aiims metro station) via my icici debit card (Card no. - [protected], account number[protected] but received only 9600. Also 10000 was debited from my account. I suppose due to some machinery problem a 100 note slipped into a stack of 500 rs notes. As i got a 100 rs note in between the stack of 500 rs note. Kindly look at it.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Oct 31, 2017

Updated by rishi8595 The time of withdrawl was - 10 25 am.
My contact is- [protected].
Also the atm could not dispense a print of the receipt.

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I have not received my refund which was processed by myntra shopping app on september 13, 2017 under-
Bank reference no.[protected], punjab national bank.
It's has been more than a month and i haven't got any help from bank customer care service. Under name-
Sheetal jangra
Account no. [protected]
Ifsc code - punb0639700.
As reference id was generated so i want to get my refund very soon. It creates a lot of inconvenience for bank customers if these type of issues arise. I have provided my details regarding the situation so please look into the matter.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Address: Thane, Maharashtra, 421502

I had used my pnb debit card at seematti kottayam for a transaction for rs. 59, 260/- on october 18, 2017. When the card was swiped at the store, the machine showed invalid card, however, the amount was debited from my account. The store managers have confirmed that they have not received any such payment.

I immediately lodged a complaint with your bank (Complaint reference no. M[protected]. It has been a week since the payment was debited and i haven't yet received the reverse credit for the same.

Request you to please look into the matter urgently.

Please find my details below:

Name : nishaelsa thomas
Acc no. [protected]
Branch : goregaon west

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Address: 110094

Dear sir/maam,
On 18 october 2017, i have visited in sbi atm sonia vihar ist pusta, & with draw rs5000. After that again i tried to withdraw rs 3000 but didn't receive my amount because of powercut. Then i complaint it to customer care (Sr. No - a[protected]. They suggested me that my amount will be refund within 7 days but now a days i didn, t receive it. Again i call in customer care they said me to contact in branch. I contacted in branch. Now branch is saying to contact customer care. Nobody is giving me any solution. Request you to please help in this situation. And refund my amount.

An immediate reply will be highly appreciable.

Branch name-pnb bank sonia vihar
Name-bindresh
Account number - [protected]

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Address: New Delhi, Delhi, 110064

Through this medium i wish to complaint about rude behavior and lack of help of new delhi janak puri branch of pnb à¤¬à¥ˆà¤‚à¤•. I went there for my new debit card but the person who sits on counter number 5 of this branch talk so rudely n dont helped me out. Even when i complained about him to the manager his behavior was the same. Is this the way bank behaved with value customer. Kindly look into this matter and give them some training about behavior. Thanks

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Devid Thakur

from Delhi, Delhi

Oct 30, 2017

Sir net banking se transaction krte time written comes during processing transaction is not allowed and ATM se withdraw krte time 050 unauthorized user sir mene bank bhi contact kia tha mam ne bola software update ho RHA h apne aap shi ho jayega but ab tk na hua

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Address: Hoshiarpur, Punjab, 144207

Respected sir,
Regarding pnb oriental royal medical claim of richa sharma d/o smt lalita rani is covered under cashless facility being member of this policy. But due to oversight at hospital level she was written as mrs in place of ms as she is un-married. Due to such mistake we could not avail the facility of cashless and paid the bill in toto. Documents of regarding claim no. 13704324 of richa sharma under pnb oriental royal mediclaim policy no. 235400/48/2016/1488 of mrs. Lalita rani submitted to your office at hoshiarpur vide receipt dated 08/12/2016. But till date we have not receive any claim amount. Amount already approved w. E. F 21/09/2017. Please tell us reason & how many days pending to receive claim amount.
You are therefore humbly request to you to settle my claim immediately
Thanking you
Richa sharma

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Address: Rohtak, Haryana, 124001

Website: AMAZON.IN

I bought a speaker from amazon and returned due to some quality and performance issue. For which amazon processes refund of rs 1050 on 25th july. With amazn bank reference number 525921. Which i have not received in my pnb account. But pnb which is my banker is denying to file charge of dispute which is only possible resolution provided by amazon customer care. What should i do.

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Oct 20, 2017

Updated by mohitverma786 [protected] is my contact number

Oct 22, 2017

Updated by mohitverma786 I purchased moto palco multimedia speaker â‚¹1050 from amazon on 22/07/2017 and done full payment by debit card but returned due to defect and now amazon is saying that refund has been send to bank on 25/07/2017. So contact customer service and file charge dispute they had given for my order no. #[protected],. Refund reference number is "525921"
But pnb customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do

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Address: 600032

Dear sir / madam

I can't able to login my pnb net banking the error coming session expire
So that every time am going to atm or bank for the balance checking, last traction and statement purpose so kindly solve the problem as prior basis

Dear sir / madam

I can't able to login my pnb net banking the error coming session expire
So that every time am going to atm or bank for the balance checking, last traction and statement purpose so kindly solve the problem as prior basis

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Saikat Mallik

from Mahishadal, West Bengal

Oct 23, 2017

I saikat mallik. I have a savings account in punjab national bank.My friend NEFT 10.000 rupees in my account at 16/10/2017 at 8: 37 am. But i unable to get my rupees. I check my account summary and account balance but i did not get my money..
Plz help me to get my money back.

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Address: Ernakulam, Kerala, 682304

Website: www.pnbcard.in/login/reachus.html

Credit card no : [protected] : never used never activated

An amount of 1107, has been deducted from my savings bank account for credit card charges. This credit card i have not used anytime and its already been destroyed a year ago, still they are charging the amount even it is not activated. The amount is withdrawn from my account without my permission.

I have been maintaining a loan account & a locker with pnb, and also receiving good service till now, this is a bitter experience for the first time, kindly request to intervene and sort this issue out.

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Address: Ghaziabad, Uttar Pradesh

Website: www.pnbindia.in â€º housing-loan

Many fraud loans sanctiond from pnb ghaziabad and manager and staff also involved but genuine loan sanctiond late because of not give money advance and bank staff all documents ready for fraud loan and take money for that. Lots of cases in my knowledge and i have lots of evidence to prove all this. Bank staff share is also in deal. I[censored] will take some action plz do it
Thanks

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Address: Chennai, Tamil Nadu, 600003

My product was didnt delivered from amazon, so amazon initiated a refund and still i didnt got my money, now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# & charge auth code#
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not, same behaviour by branch also.

Oct 17, 2017

Complaint marked as Resolved

cleared

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Arnav_Srivastava

from Zamania, Uttar Pradesh

Oct 19, 2017

I was signing up for pnb rewardz at this site https://www.pnbrewardz.com/ActivateMember.aspx but after entering my card number it sends OTP at my mobile.
I have tried many times but i am not recieving OTP.
Although i receive messages when any transaction is made, but i am not receiving this OTP.

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Address: Rayagada, Odisha, 765001

Sir
The following message is showing when i will pay online payments through my credit card.

If you have already updated your number with bank, kindly wait for 24 hours for the number to be updated in the system.
If you have not updated yet, kindly contact customer care number - (For all complaints)

I have visited near pnb branch they said every thing ok. You can contact customer care. I contacted customer care and also same reply is given. What to do. And how to access the card. Kindly suggest.

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Address: Thane, Maharashtra, 400604

Atm transaction failed we received the amount at particular date and then deducted again and i received it back and now they deducted the amount again and didnt received it back. I have complain in the bank branch as well manager had emailed the main branch of their bank still no response. I have attached all the documents related to this complain. I have complain it online as well on their website still no response. Please check the complain number in attached documents.

Jan 19, 2018

Complaint marked as Resolved

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Address: Gurgaon, Haryana

My name is sohial i ordered a phone coolpad note 5 by amazon but my order was not delivered but i don't know why. 2 day later they give me email that your refund of rs.8934 has been processed successfully on[protected]. The amount should reflect in your account by[protected]. But i not got refund.
So please help me for give my money back and i need money for some argent wark. So please help me

Bank detail's

Name: sajo
Account no: [protected]

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Address: Surat, Gujarat, 395002

Amazon
Your account amazon.in
Message from customer service
Hello,

I'm sorry to hear that you are not able to find the refund for the order #[protected].

I've checked the details and can confirm that the refund of rs.10, 999.00 has been successfully processed on saturday 23 september 2017 3:23 pm.

Here is the reference number of the refund: hsbcn[protected].

My punjab national bank account no and name is
Vikram falodia
Account no â€ [protected]â€¬

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Anuj Jandu

from Varanasi, Uttar Pradesh

Oct 17, 2017

On date- 12 Oct 2017 time 5:35 PM with transaction ID - ICId79d8752779e4b899617d6a79580ebd5the money is deducted from my account but the recharge is not done Nd the refund is not also given to me the amount of money deducted from my account is rs. 399 plz help me out

B

Basant Nautiyal

from Agra, Uttar Pradesh

Oct 17, 2017

Money was UPI transfered to another account but debited from my account and not credited. Complaint No. [protected] refers. your mobile message of 7 oct now says matter "resolved" but I have not received back the money and it is still untraceable. Please let me know where it is and give details of how it is resolved.

S

satosh keshri

from Jamshedpur, Jharkhand

Oct 17, 2017

I am santosh keshri prop. of maa enterprises, buxar my a/c no. is [protected], i want to internet banking on this a/c number

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Address: New Delhi, Delhi, 110092

Dear sir,

I want to mention that the pnb has deducted rs 1, 180 for not maintaining the minimum balance without proper intimation for the[protected] to[protected].

Bank details: punjab national bank, sme branch, industrial area, patpurgunj,
Delhi - 110092

The account is opened on[protected].

This is very ridiculous act by the bank. The bank is making money from our money.

Please see to it.

Jaideep das c/o ad infotech

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Mmukesh kumar

from Jamshedpur, Jharkhand

Oct 11, 2017

Mera a/c pnb bank me hai jo bina suchana ke hi insurence kar diya hai jo mai nahi chahta hu usse band karke paisa mera vapis chahiye contact no. [protected]

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Address: Sangrur, Punjab

I am old customer of pnb. Pnb bank closed my bank account with out any reasons please tell me how i recover my account. I was open my account for my scholership in 2012. But my account is closed by the bank. Please tell me how i renew my account. I want my account urgently. Tell me about solutions of my account. Please help me as early as possible. Thnak you

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Yeshi Wangmo

from Shimla, Himachal Pradesh

Oct 11, 2017

I had withdrawn 10000 from Punjab bank atm but I didn't get any money and saying they had debited Sun of 10000 from my account so what Shall I do?

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