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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints page 166

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A
Amit_kushwaha
from Delhi, Delhi
Jul 3, 2017
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Address: New Delhi, Delhi, 110044

@mit kushwaha

27 Jun (6 days ago)

to bo3976
Dear Sir,
As i have an account in PNB Sarita Bihar branch and someone has done fraud transaction on 23/5/2017 of Rs. 5000 below are my account detail -
A/c No. [protected]
Account Holder Name: Amit Kumar Kushwaha

I Have been Tried many time to contact on below given no. but no one is picking my call.
Contact No:[protected]
request you to pls assist me and also let me know the further process to get my money back.
@mit kushwaha

27 Jun (6 days ago)

to care, bo3976
Contact No. [protected]
@mit kushwaha

27 Jun (6 days ago)

to CMD, care, bo3976
Dear Sir,
Pls. see below mentioned case
@mit kushwaha

27 Jun (6 days ago)

to ceo, care, bo3976, CMD
Care

27 Jun (6 days ago)

to me

Dear Customer,

Our sincere apologies for the inconvenience caused to you.

This is to inform you that your complaint has been forwarded to Cyber Crime Cell at email id [protected]@pnb.co.in. They are investigating the case .

Thanking you and assuring you our best services at all times.

Thanks & Regards.

Abhishek Singh

Customer Care Centre

Description: Description: Description: Description: Description: Description: sa

Email:[protected]@pnb.co.in

Toll Free Numbers[protected] &[protected],

Tolled Number[protected]

सावधान :- "अपना डेबिट/क्रेडिट कार्ड संख्या, पिन या कार्ड से सम्बन्धित कोई अन्य सुरक्षा सूचना कभी किसी को न बताए । बैंक यह सूचना कभी नही पूछता" ।

Caution : Punjab National Bank never sends mails, sms or makes calls asking for personal information such as your bank account details, passwords/PIN/ CVV/OTP etc. Please do not respond to any such communication.

From: @mit kushwaha [mailto:[protected]@gmail.com]
Sent: 27 June 2017 15:29
To: [protected]@pnb.co.in; [protected]@pnb.co.in
Subject: Fwd: Regarding Fraud transaction from My account

PNB's Offering

"AVAIL OUR SECURE INTERNET BANKING FACILITY FOR 24*7 ACCESS TO YOUR PNB ACCOUNT"

For Details :

Contact:Toll Free No.[protected] & Tolled No.[protected]
Visit: www.pnbindia.in

For Credit Card, please call Credit Card Call Centre No. [protected] (Toll Free) and[protected]Tolled No.) and visit: pnbcard.in

DISCLAIMER:
The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication.
@mit kushwaha

28 Jun (5 days ago)

to Care
Remider...
@mit kushwaha

28 Jun (5 days ago)

to Care
Reminder...
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    A
    Akshat Singh2
    from Bhagalpur, Bihar
    Jul 3, 2017
    Resolved
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    Resolved

    Address: Rohtak, Haryana, 124001
    Website: PNB

    Details are given below -
    Imps-out/[protected]/icic0002522/252201 of rs.1000 on 03.07.2017 from pnb account no - [protected] to icici account no[protected], ifsc code - icic0002522but it was failed due to some reason. However, the amount has been debited from my pnb account of rs.1000 but it is not sucessfully credited to that icic account.
    Kindly resolve the issue as soon as possible as i was sending this amount to my brother for his fees. Please return my money as soon as possible.
    Thanks
    Akshat Singh
    Account number - [protected]
    Jul 3, 2017
    Complaint marked as Resolved 
    details are given below - Imps-out/718408676307/icic0002522/252201 of rs.1000 on 03.07.2017 from pnb account no - 0406000101451024 to icici account no - 252201503575, ifsc code - icic0002522but it was failed due to some reason. However, the amount has been debited from my pnb account of rs.1000 but it is not sucessfully credited to that icic account. Kindly resolve the issue as soon as possible as i was sending this amount to my brother for his fees. Please return my money as soon as possible. Thanks Akshat Singh Account number - 0406000101451024
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Jul 03, 2017
    Updated by Akshat Singh2
    No response from PNB yet
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      P
      pratikprasun
      from Dumka, Jharkhand
      Jul 1, 2017
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      Address: Madhubani, Bihar, 824327
      Website: [email protected]

      I have withdral a money 10000 that not have been came out from atm but it has been debitet from my account i have make a complain but no strict action have been take from 21 june till date they told me to go to bank manager but also not gave me clear informatin my complain no is M[protected] my acount no. [protected]
      so please go through the complain i can't able to do my admition sir
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        S
        SKVashisth
        from Delhi, Delhi
        Jun 29, 2017
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        Address: New Delhi, Delhi

        Non payment of revised pension - PNB SB A/c No.[protected]
        Sir,
        Pension Cell HQ SDMC vide letter No.CA/Pen(HQ)/2017/D/2207 dt 21-2-17 revised my basic pension from Rs.10863/- to Rs.11155/- wef 1-1-2017. This order was delivered in your Gulmohar Enclave Branch on[protected]. However, the Bank has not credited the revised pension/arrears in my account till date.
        Kindly expedite and send a reply to me.
        Regards,
        Smt PREM SHARMA,
        PPO No.12948-Z
        SB A/c No. [protected] (PNB Gulmohar Encl) Green Park ND
        Mob No.[protected]
        E-mail: [protected]@yahoo.com
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          V
          vinodmishra14284
          from Aligarh, Uttar Pradesh
          Jun 29, 2017
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          Address: Moradabad, Uttar Pradesh, 244001

          Mahodya aapko awgat karana hai ki mujh prarthi vinod kumar mishra account no.[protected] punjab national bank station road, moradabad me 18 varsh purana account hai. prarthi ke paas U.P. GOVT. KA JAN SEVA KENDRA or CENTER GOVT. KA CSC kendra hai jaha se prarthi public ko online digital india ki service provide karata hai. prarthi AADHAR CARD (UIDAI) BANANE HETU SUPERVISER KA EXAM BHI qualifiy hai isliye prarthi apna aadhar enrollment center start karne hetu mudra loan ki mang apni ukt branch me loan ka kam dekhne wale concerning cleark ke pass gaya jisne loan dene se mana kar diya fir prarthi Branch Manager se bhi kai bar mila but har baar prarthi ko loan dene se mana kar diya gaya. bar bar request karne par buri tarah se beijjat bhi kiya. Jab ki prarthi ne apni life me kabhi bhi bank se loan nahi liya. Jab prarthi par koi loan nahi hai fir prarhti ko bank manager aur conerning cleark ne loan kyun nahi diya jab iska jawab poocha to kahte hai tu apna account kisi aur bank me transfor kara le. sir 18 sal jab mera ukt bank me account raha hai to fir hame loan doosra bank kyun dega aur khata sirf is liye transfer karne ko kah rahe jisse unhe loan na dena pade. mere sath aisa kyun kiya ja raha hai. Kripya prarthi ko loan dilana ka kasht karen.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            S
            Sameer samra
            from Pune, Maharashtra
            Jun 29, 2017
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            Address: 421001
            Website: www.pnbindia.in/CCSRMSForm.aspx

            Sir or ma'am, i went to the nearest bank of pnb in which my account is there and i humbly request them to issue check book urgently as i have to give check to someone else but they told me that it take 10 days for issuing the check book. If account holder want to give check urgently to someone else then what he or she do if they dont have check book??
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              S
              sarvamgupta
              from Gurgaon, Haryana
              Jun 29, 2017
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              Address: Faridkot, Punjab, 151204
              Website: www.pnbindia.in

              The Kotkapura Branch of Punjab National Bank harasses its customers. They delay the customer work and unnecessarily waste their time. The branch staff arrogantly refuses to print the entries in passbook.
              There is Passbook printing kiosk in the branch, but the same is not working from last 7 days.
              The manager of the branch told his employee to print the entries in passbook through computer system, but he clearly refused the manager that he will not print.
              The manager, instead of taking any action against his employee, asked me to come again in the evening for getting the entries printed. As per manager, customers are free to come again and again to there branch.
              For a 5 minute work, they wasted my 45 minutes and asked me to come again in evening.
              Such a poor people.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                D
                Dr Rajvir Yadav
                from Delhi, Delhi
                Jun 24, 2017
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                Address: 362015

                Dear Sir,

                I have booked few tickets at Rly counter through ATM payment but the tickets booked on 4th March 2017 have taken same charge as printed on the tickets.

                But ticket taken on 8th April 2017, the charges printed on ticket and money deducted from account is different.
                (1) 08/4/2017, POS[protected] WR Junagadh, ticket charges Rs 440 only but deduction made Rs 452, 67
                (Train 11087 dated 15/4/17 PNR[protected]

                (2) POS[protected] WR Junagadh the charges of ticket for what as it is payment through card only. Kindly let me know as Govt is pressing everyone for caseless payment?
                Rs 4340 but deduction made Rs 4340/
                (Train 12957dated 15/4/17 PNR[protected]

                In these any extra charges taken by bank
                regards
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                I requested for open PPF account to Manager/Bank Employee. But They Denied to open Account. I have no PF Account.
                and MY saving Account already is Opened
                My contact no. [protected]
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                  H
                  Harleen Ahuja
                  from Chandigarh, Chandigarh
                  Jun 23, 2017
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                  Address: Mohali, Punjab, 160004

                  Applied for mobile number change and submitted the application to the pnb branch on 12/06/2017, more than 10 days passed still not actioned.
                  Contacted the pnb customer care twice or thrice but they told me to go to the branch. Then, i visited the bank again and they said the number will be changed soon.
                  But no action taken yet.
                  I sent an email to the pnb care they also replied the same.
                  I was also issued with a pnb rupay debit card against my a/c no. [protected] and it is not activated yet.
                  Snapshots of the email sent to the pnb care are attached herewith.

                  Kindly, do the needful.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    P
                    Pŕitäm Thäkür
                    from Lucknow, Uttar Pradesh
                    Jun 22, 2017
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                    Address: Bhiwani, Haryana, 127021
                    Website: www.pnbindia.in

                    28th may 2017 amazom refund me rs.7000 to my pnb bank account which i never recieved till now. Amazon said that we refund you and now this is bank work to show balance in my account and pnb said you does not recieve any refund from amazon. Amazon give me a reference number which is hsbcn[protected]" processed on sunday, 28 may, 2017 for rs.7, 000.00. I stuck between pnb and amazon please help me in this situation. My account number is [protected] and ifsce number punb0760000.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Jun 18, 2017
                    Honey Sirohi's response
                    My email id is [protected]@gmail.com
                    me too facing same problem with PNB. Its IDIOTIC. They don't even register complaints or reply to your mails.They are doing same thing with every one.
                    Sir please sending corporate id my a/c no. is[protected]
                    On 20/6/2017 i was trying to do transaction to the haryana staff selection commission, it was get failed but my fund was deducted from my account. The transaction id was[protected]. So please refund my fund as soon as possible, thank you.
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                      S
                      siet
                      from Adur, Kerala
                      Jun 21, 2017
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                      Address: Allahabad, Uttar Pradesh, 211011

                      Dear sir/mam,

                      I have transfer 9095/- rps & 899-/ rps on 20/6/2017 next day on 21/6/2019
                      I recieve a message that my neft of 899 rupees is failed due to some reason kindly try again. I am not get my money reimburse in my account. Pnb customer care said that wait for 48 hour for money reimburse. If it will not come they we submit complain. Its very urgent need for money why i wait for 48 hours. Kindly submit my complain and help me for reimbersement.

                      Account number-[protected]
                      Name-wazid khan
                      Ifsc code - punb0476300
                      Address-subedarganj allahabad
                      Neft number - punbh[protected]/[protected]/amir khan
                      Contact registered number - [protected]
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        C
                        chandramaniroy
                        from Chennai, Tamil Nadu
                        Jun 18, 2017
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                        Address: 442004
                        Website: onlinecake.in

                        I did onlineshopping on 7/1/2017 rs 1349, onlinecake.in, payment was done through pnb atm via paytm.com.
                        Payment failed and amount was deducted ecom109093.
                        Amount not refunded till now
                        Registed complain then waited more than 4 monts now they are saying amount send to online merchant after registering complain
                        How this can happen. Amount should be refunded in my account
                        Kindly help
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          A
                          abhinidhi
                          from Lucknow, Uttar Pradesh
                          Jun 16, 2017
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                          Address: Ballia, Uttar Pradesh, 277001

                          Sir my name is abhishek kumar. I am from ballia (U. P.) 277001. Sir i need education loan for b. A. M. S.. Sir i went to pnb branch and sub-branch for my loan but branch managers are denied for my loan. I asked reason they said that their branches are not doing any type of loan. They said that go other bank. So i am compaining. Sir i need this loan please help me. Thank...
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Jun 14, 2017
                          nagaraj v n's response
                          When will I get back my money debited twice?
                          Jun 14, 2017
                          nagaraj v n's response
                          whatever i had to say about my grievance i have told.
                          My s b account number [protected] was debited twice for Rs. 229/- on[protected] toward online purchase from amazon. the amazon was contacted in this regard and it was replied by it as they have received only one credit and other is with PNB. hence it requested to revert the amount of Rs. 229/- debited twice to my s b account.
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                            A
                            abhinidhi
                            from Lucknow, Uttar Pradesh
                            Jun 16, 2017
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                            Address: Ballia, Uttar Pradesh, 277001

                            Sir my name is abhishek kumar. I am from ballia (U. P.) 277001. Sir i need education loan for b. A. M. S.. Sir i went to pnb branch and sub-branch for my loan but branch managers are denied for my loan. I asked reason they said that their branches are not doing any type of loan. They said that go other bank. So i am compaining. Sir i need this loan please help me. Thank you...
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Please refund the amount of cancelled railwat ticket
                            Please refund the amount of cancelled railwat ticket
                            Dear sir i want to inform that I have got a refund via amazon in my account 3rd june amount 10970. They have provided me a transaction reference number 75260827155013626556228
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                              M
                              Manishroy608
                              from Dimapur, Assam
                              Jun 15, 2017
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                              Address: 802208

                              Hello sir
                              I'm manish kumar
                              From bhojpur, bihar.
                              Email:[protected]@gmail.com
                              Studying in galgotias university.

                              Sir, i applied for education lone in

                              Panjab national bank, sahar, bhojpur, bihar 802208,
                              Branch code:310300

                              Via vidya lakshmi portal,
                              Application id:85775
                              Applied date:4 apr 2017

                              I got email my application is forwarded in required branch and my education lone will sanctioned.
                              I already visit in branch and contact to the branch maneger.
                              But still my lone is delayed from 3 months.
                              Plz, do something
                              You are my last hope otherwise i will unable to complete my course.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                N
                                ndkhan
                                from Aligarh, Uttar Pradesh
                                Jun 15, 2017
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                                Address: Bharatpur, Rajasthan, 321022
                                Website: www.punjab national bank.com

                                Sir,
                                Myself jahid s/o umar mohammad an account holder in pnb bank and my account number - [protected]
                                An amount of 15200 was deducted from my account and 10200 rs were being returned back after talking to customer care and 5000 are still are not return back yet...
                                I had registered many complaints about this issue nothing is solved yet...
                                I talked to a supervisor prem niketan of pnb call center. He had not clearly stated about the issue and was using arrogant attitude to us..
                                Sir please help me to solve the issue as early as possible..
                                It's very important to me that how the amount was deducted..
                                Attaching the transaction id of that transaction of 05-02-17 of amount 15200 and received 10200 on 21-02-17
                                Rest of amount had not received yet
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  S
                                  from Delhi, Delhi
                                  Jun 14, 2017
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                                  Address: New Delhi, Delhi, 110041

                                  Dear sir, i have applied for oriental mediclaim policy thru pnb privilege customer by dd no[protected] dt-28.3.17 amt-4730/-. Approx 3 month lapsed but policy not recd due to dd not reached at oriental ins. Office.
                                  Many visit made by me at bank as well as oriental ins office but neither policy recd nor the amount refunded. Kindly look the matter. Tnx
                                  Swati sharma
                                  Pnb a/c no-[protected]
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    A
                                    arorasahil
                                    from Jalandhar, Punjab
                                    Jun 14, 2017
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                                    Address: Jalandhar, Punjab, 144004
                                    Website: PNB NET BANKING

                                    Merchant namr : sachin aggarwal

                                    Transaction id:[protected]

                                    Date : 01/05/2017

                                    Amount : 3440-

                                    Pay u id : [protected]

                                    Ip address : 202.63.103.40

                                    Mobile :[protected]

                                    Saving account number : [protected]

                                    Branch : new grain mkt jalandhar

                                    Bank employees also not giving satisfactory reply for my unauthorised deduction from my account.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Sir
                                    I am not able to track my refund from amazon.in dated 25/5/17 with reference id HSBCN[protected] amounting Rs. 335 only.
                                    Please look into the status of transaction immediately.
                                    Regards
                                    NITISH
                                    ACC NO-[protected]
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                                      D
                                      Deepak Angrish
                                      from Delhi, Delhi
                                      Jun 14, 2017
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                                      Address: Ludhiana, Punjab, 141412
                                      Website: [email protected]

                                      My name deepak sharma my credit account [protected] (Punjab national bank manji sahib kottan).. I am already deposit my all loan amount 25000rs but some ago png manager misbehaviour and 25.5.17 (He told me u did complaint me i never do u r work i[censored] have power then u reopen the account) these lines told the manager nirmal singh.. The error show me (Debit frozen account) and i already talk to cirle head office ludhaiana ([protected]) she told me i can not do u r work... Now i so many complaint but not given me a solution... H u can i do
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Jun 10, 2017
                                      Anuraag Singh Negi's response
                                      pnb should stop online banking service . india worst online bank service.
                                      Dear Sir,
                                      I am unable to do online transaction. because of i added a new beneficiary account to my account it was not showing in IMPS and NEFT
                                      when the same issue maild to concern dept PNB there is no reply from that.
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                                        Y
                                        yogendra sharma
                                        from Delhi, Delhi
                                        Jun 13, 2017
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                                        Address: 181221

                                        I have opened a current account no [protected] on 18 aug 16 in pnb nagrota jammu for some purpose. Since the prupose was not met the account was not operated. Rs 1150/- was debited to my account on 08 jan 17 and 02 apr 17 respectively as qab charges which is illegal/wrong since no adequate prior notice was given to me. Even no sms was received before/after making said debit. It was only on 05 may 17 i got first sms regarding average balance in my account is below minimum level. I have lodged complaints through email with [protected]@pnb.co.in and [protected]@pnb.co.in as well as visited concerned branch but rs 2300/- has not been reversed back to my account. It is case of deficiency of service by the bank and levying of charges without prior notice to the customer.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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