Claimed

Punjab National Bank [PNB] Complaints & Reviews

1.1
Updated: Oct 27, 2025
Complaints 4889
Resolved
1099
Unresolved
3790
Contacts

File a complaint to Punjab National Bank [PNB]

Having problems with Punjab National Bank [PNB]?

File a complaint and get it resolved by Punjab National Bank [PNB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Punjab National Bank [PNB] reviews & complaints page 179

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
س
ساحل مرزا
from Deoband, Uttar Pradesh
Jan 8, 2017
Report
Copy

Address: 203412
Website: www.pnbnet.com

Sorry to hear that you are not able to find the refund for the order #[protected].

I've checked the details and can confirm that the refund has been successfully processed on december 22, 2016.

Here is the reference number of the refund: 75260826358010794262735

I request you to please check your bank account statement and you will be able to locate the refund.

If you still don't see your refund, please contact your bank and dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Please file a dispute regarding this issue and let me payment processed.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Punjab National Bank [PNB] — Debit card blocked

Hello sir my debit card has been blocked from coustermer care we are complained after time something 23rd days my complained no. Is A[protected] Please help us for my debit card thank you.
My money from internet banking is not refunded
My refund reference no . Is 30005110241024124185073
Please help me in refund my money
Hi PNB

Two order have canceled from Amazon online site. They refund amount, unfortunate not showing in my account. Kindly check these details given below:

RRR nos. 30005410361035054288669 for 599 rs and second 30005410361035054279924 for 563 rs.

Sir my account no. is OBC (PNB) Bank [protected] and IFSC code ORBC0105151.

Name: Bhupendra Singh

Thanks and Regards

Bhupendra Singh

Refund not processed - Comment #3805457 - Image #0
Refund not processed - Comment #3805457 - Image #1
Refund not processed - Comment #3805457 - Image #2
Jiwanti's reply, Mar 2, 2021
hi pnb, thanks to you for 599 rs received but 563 rs not received which RR number is 30005410361035054279924, kindly look into this.
Hi PNB

I have canceled my order from Amazon online site. They refund amount 862, unfortunate not showing in my account. Kindly check these details given below:

Reference no. 30005110211021204263578.

Sir my account no. [protected] & IFSC code is PUNB0190700

Name: Sita Tiwari

Thanks and Regards

Bhupendra Singh
Hi PNB

My refund not processed by pnb bank
Don't know what is the problem behind it. Rest banks do it asap
My refund reference no is 30005410721071117547051

Kindly look into this issue its been 11 days but i didn't get my refund
I ordered that item on 12th march and cancelled too on that same day
Dear sir/madam
I am pawan kumar PNB Bank A/C No [protected] mera amezon se refund accept nhi kiya ja raha h . My amezon refund reference number 30005110801080127938589 H plz my help me

Pawan Kumar
Mo.No:-[protected]
Add:-vill-jalaka
Pos-pur
Alwar Rajasthan
Helpful
1 other people found this review helpful
1 found this helpful
7 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    naseema34831099
    from Dehra Dun, Uttarakhand
    Jan 8, 2017
    Report
    Copy

    Address: Amroha, Uttar Pradesh, 244241
    Website: [email protected]

    Regarded sir myself javed alam ac [protected].complaint no, A[protected].ragister on date 6nov2016.I went to atm machine for withdrow 1000rupees on 6nov, but Idid not get amount from atm machine and balance debited from my account .time has long, but amount not refund in my account, and not get any feedback regarding this complaint . I called to customer care more than 50 time but not recieve any feedback from customer care .they always said that it will be resolve immidiately.sir requst with u plz resolve my problem immidiately.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      irfanpatel
      from Bhanpura, Madhya Pradesh
      Jan 8, 2017
      Report
      Copy

      Address: Indore, Madhya Pradesh, 453332
      Website: www.pnbindia.in

      Purchased canon dslr camera ₹22990 from amazon on 18/12/2016 and done full payment by debit card but order was cancelled on 23/12/2016 and now amazon is saying that refund has been sent to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# 75260826359010816065230
      But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
      Same behaviour by branch also.
      Don't know what to do
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      SIr ATM of Punjab National Bank Cycle Bazar Fazilka ID N2345100 faulty since a week.Touch screen is not working.Pl try to reectify as early as possible.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Saraswati1339
        from Jalpaiguri, West Bengal
        Jan 7, 2017
        Report
        Copy

        Address: 756001
        Website: WWW.pnbindia.in

        On 29.12.2016 I transferred amount through IMPS of 68000 in two times in same account afterthat I know that the account numberSBI is wrong.After I inquire in the bank, they confirm that amount is not credit in the Wrong SBI account, but debit in my account .I lodge complaint through toll free by that gave time for 7 working days, after 7 days they don't give feedback about amount.It's very emergency case, please lookaout the matter. My account number is [protected].Name -SARASWATI Ddhada.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Jan 07, 2017
        Updated by Saraswati1339
        Please note my number [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          ajayrithalia
          from Delhi, Delhi
          Jan 7, 2017
          Report
          Copy

          Address: Hisar, Haryana, 125001
          Website: PNB

          Ajay kumar
          Pnb acc no - [protected]
          On 25dec2016 rs4000 deducted for paytm order no. [protected]. But transaction failed msg came. After inquiring with paytm they told to contact bank for refund as they dont receive amount. Amount is not returned to account till yet. Please credit rs 4000 back to my account as soon as.

          Even pnb complain is not registering online, showing "captcha is invaild"
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            Lakshya Sharma
            from Meerut, Uttar Pradesh
            Jan 7, 2017
            Report
            Copy

            Address: Moradabad, Uttar Pradesh, 244001

            My name is Usha sharma.I am senior citizen from moradabad city..my money of rs.18, 25, 000 has been debited from my pnb account unknowingly without any knowledge of mine...and money has been debited from my moradabad pnb bank on the date[protected]...and I have complaint about it but nobody helped me...now I need help from online services...I request u to help me...I don't even know that money has been debited from my account.i have complaint about it in the police station but nothing worked... I even contacted the respected bank branch and nobody helped me...help me as I am now helpless...and I am mailing this to even higher authorities
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Harpreet khaira
              from Chandigarh, Chandigarh
              Jan 7, 2017
              Report
              Copy

              Online fraud by PNB

              Address: Gurdaspur, Punjab, 143515
              Website: pnbindia.in

              On December 26, 2016 09/40 AM i try to transfer 2000rs from my PNB account to PAYTM and PNB deduct 2000 but PAYTM ask my bank decline to transfer money... then i try 2nd time 2000 and its done but my 1st 2000 not get back in my account till now... then i register complaint on PNB customer care complaint number is M[protected] they ask me to wait for 45 days but there is not my fault so why i have to wait..and plz PNB and other Banks i[censored] can't...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              Α
              απιγαη ρπιηςε
              from Mamit, Mizoram
              Jan 7, 2017
              Report
              Copy

              Address: Begusarai, Bihar, 851127

              Sir I am ANUBHAV kumar s/o, -UMA SHANKER SINGH MY AC NO IS-[protected] I applied 5 times for issued debit card but all times when I ask for bank staff then says sorry I hv no a.t.m card come next time so please I rqst u solved my problem.
              BRANCH-nawkothi
              DIS-BEGUSARAI
              State - BIHAR
              IFSC CODE-PUNB0115600
              BRANCH CODE-115600
              Address of bank -Address : Naokothi, Via: Majhaul Distt. Begusarai, Bihar 851130
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Jan 07, 2017
              Updated by απιγαη ρπιηςε
              My contact no- [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                Lekhanshu Bawne
                from Mumbai, Maharashtra
                Jan 6, 2017
                Report
                Copy

                Address: Betul, Madhya Pradesh, 460661

                Dear sir/mam
                I have withdrawn money from SBI ATM from M.P. Nagar bhopal on 04/01/2016 at 16:05 p.m. amounting to Rs. 2, 000/- which was debited from my account on first try but not disbursed. And the same has not been credited to my account till date.
                Kindly check the same issue on urgently basis.
                NAME - LEKHANSHU BAWNE
                A/C NO. - [protected]

                Kindly reply as soon as possible...

                Thanks & Regards,
                Lekhanshu Bawne
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vishal_Tyagi
                  from Delhi, Delhi
                  Jan 6, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Refund not credited in the account

                  Address: Meerut, Uttar Pradesh, 250001
                  Website: www.pnbindia.in

                  I had Ordered a SAMSUNG phone from AMAZON.IN with order #[protected] on 17-DEC-2016 which i successfully canceled on 23-DEC-2016 and since i had paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the AMAZON team which replied me back with a reference number stating that they successfully initiated the refund process on 23rd itself and its up to the bank to credit...
                  +1 photos
                  Helpful
                  5 other people found this review helpful
                  5 found this helpful
                  8 Comments
                  Report
                  Copy
                  I
                  Ila Suman
                  from Kolkata, West Bengal
                  Jan 6, 2017
                  Report
                  Copy

                  Address: Bulandshahr, Uttar Pradesh, 824101
                  Website: Flipkart

                  ARN no-85215226356650009720348
                  Date of refund from Flipkart completed on 21st December 2016
                  Amount has not yet received in my bank account till now.
                  A/c no-[protected]
                  Branch name-PNB Aurangabad MG road Bihar.IFSC code-PUNB0050200
                  please resolve this issue ASAP.Flipkart people told me that they have completed refund on 21st December 2016.Please Credit the amount in my bank account.
                  +1 photos
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Jan 06, 2017
                  Updated by Ila Suman
                  ARN no-85215226356650009720348
                  Date of refund from Flipkart completed on 21st December 2016
                  Amount-Rs.6999
                  Amount has not yet received in my bank account till now.
                  A/c no-[protected]
                  Branch name-PNB Aurangabad MG road Bihar.IFSC code-PUNB0050200
                  please resolve this issue ASAP.Flipkart people told me that they have completed refund on 21st December 2016.Please Credit the amount in my bank account.

                  Refund not received in my bank account

                  Punjab National Bank [PNB] — Want to block my ATM card and issue new one

                  I am Imran Ansari holder of saving A/C, I have lost my ATM card, my account no is [protected] & ATM card no. is [protected] and I want to block my ATM card & want to issue new ATM card urgently,

                  Thanks & Regard
                  Imran Ansari
                  I was trying to book a ticket throug irctc but the amount Rs. 455 debited twice but ticket was'nt booked pls refund Rs 910 in my acount acount no is [protected] branch balrampur than you.
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sushmita Ghosh1002
                    from Chandigarh, Chandigarh
                    Jan 6, 2017
                    Report
                    Copy

                    Address: Lucknow, Uttar Pradesh
                    Website: www.pnbindia.in

                    I was to pay the amount of Rs. 50000 to Senco Gold Ltd. by debit card (xxxxxxx1588) but the transaction failed stating SALE REVERSED.I have checked my account showing that the amount of Rs 50000 has been deducted from my account even though the transaction failed.

                    Kindly refund the amount as earliest as possible though your settlement claim process. I will be highly obliged.
                    +1 photos
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Jan 06, 2017
                    Updated by Sushmita Ghosh1002
                    I HAVE ALREADY FILED A COMPLAINT ON PNB WEBSITE NO.A[protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rahulupadhyay91
                      from Noida, Uttar Pradesh
                      Jan 6, 2017
                      Report
                      Copy

                      Address: 110096
                      Website: www.pnbindia.in/CCSRMSForm.aspx

                      Hello,

                      I am writing this mail regarding my debit card issue on online payment. when I do online payment it shows "For security reasons your MasterCardS SecureCode
                      purchase has been prevented from being processed due to repeated entry of incorrect details. Your card/login has been blocked for further use at MasterCard SecureCode merchants. "

                      I have called on customer care number, they told me problem will be resolved after 24 hours. My 24 hours completed but problem is not resolved. this problem is happened second time.

                      This is really a disgusting thing. After 8 Year of experience with PNB, I am getting very Bad response from your side.
                      Your Customer care person says "we can't do anything and can not registered your complain. your problem will be resolve within 24 hour." But today 1 week completed.

                      Why you are guys play with your Online Reputation Management.
                      Very Bad...

                      And Also I cann't submit the complaint in https://www.pnbindia.in/CCSRMSForm.aspx because it shows again and again CAPTCHA IS INVALID...

                      And Please response the mail of your [protected]@pnb.co.in ID . I have mailed 4 times but no response...

                      I have attached the screenshot. please have a look and resolve this problem ASAP.

                      My Account Details -

                      Name - Rahul Upadhyay
                      AC No. - [protected]
                      Branch - PNB, Ranikhet
                      Mobile No. - [protected]
                      Mail ID - [protected]@gmail.com
                      +1 photos
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Helpful
                      4 other people found this review helpful
                      4 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        teva
                        from Mathura, Uttar Pradesh
                        Jan 5, 2017
                        Report
                        Copy

                        Address: Amroha, Uttar Pradesh, 244235

                        I purchased one plus 3T mobile phone Rs. 29, 999 from amazon on 15/12/2016 and done full payment by debit card but order was cancelled on date 18/12/2016 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. refund reference #75260826354010698404502 but customer service is saying that they can file nothing like charge dispute and can only check if money came to your account or not. Same behavior by branch also.
                        +1 photos
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Jan 05, 2017
                        Updated by teva
                        name- vidur sati
                        Branch name- Punjab National Bank, Gajraula
                        Account No.- [protected]
                        PNB has had a lot of these complaints lately, this should either get resolved or legal actions should be taken against PNB
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          U
                          Umesh vastrad
                          from Chennai, Tamil Nadu
                          Jan 5, 2017
                          Report
                          Copy

                          Complaint about harassment of field officer and loan officer

                          Address: Bijapur, Karnataka, 586101

                          Dear sir my name is umesh vastrad iam working as a farmer previously I was taken the loan in ur Bijapur main branch and I want to enhance the loan amount.since 45 days iam coming to the branch.no one will responding me and 3times field officer(jitesh, Vishal)they are visited the field when iam coming to the branch they were using vulger words.for this harashment I was in souch horrible position.and the loan officer (shashavali.cc) he is also...
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy
                          V
                          vinay barman
                          from Mundi, Madhya Pradesh
                          Jan 5, 2017
                          Report
                          Copy

                          Address: 492015
                          Website: [email protected]

                          Panjab National Bank — Deducting an amount from My A/C - [protected]

                          Submit a Complaint
                          Dear sir,
                          I Vinay barman having an a/c in the PNB bank mana basti raipur chattisgarh . a/c no [protected]
                          when i tried to withdraw rs 2000 from my a/c [protected] on 02-Jan-2017 around 16:40 from the indian overseas atm lalpur dhamtari rod near colours mall Raipur chattisgarh ATM at that time machine declined my transaction unable to process so that i could not received any money from the ATM .
                          but when i checked the balance from my account after an hour the balance was deducted from my a/c. And I also complaint your toll free no. Bat he can't reply me complaint no.M[protected]

                          So i am requesting you to take necessary action & refund my balance in above mentioned account.
                          my mobile no . [protected]
                          thanks & Regards
                          Vinay Barman
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Meghali Gogoi
                            from Hojai, Assam
                            Jan 5, 2017
                            Report
                            Copy

                            A/C [protected]
                            IFSC PUNB0393300
                            MEGHALI GOGOI.
                            Transaction id[protected]. 23.12.2016. Rs 10000.
                            Trnsaction id[protected].
                            25.12.2016. Rs 4000
                            Trasactio id[protected].
                            25.12.2016. Rs 4000.
                            The 23rd December trnsaction, the receiver a/c is SBI. A/C [protected].
                            Ifsc SBIN0000083.
                            The 25th December transactions, the receiver a/c is United Bank of India.
                            A/C[protected].
                            Ifsc UTBIOTTB331.
                            My monies neither went to the other accounts nor retuned back to my own account. I am tired of going to my parent PNB branch. But the concerned official doesn't care to my repeated requests to bring my missing monies back to my account. As a result, I am in dire finamcial strait. Please do your best to help me.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              hashu89
                              from Mathura, Uttar Pradesh
                              Jan 5, 2017
                              Report
                              Copy

                              Address: 248197

                              The Sahspur, Dehradun branch of PNB excuses for opening my bank account.They say NO to open my account..as I am student of class 12th I have to fill a form of medical entrance exams which require a bank account..So I request you to open my account kindly..Please understand my condition and help me ..Please
                              Sir I have all legal documents ready please be kind and favours me
                              Sir I shall be highly obliged.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              I was booking tatkal ticket using pnb net banking. Payment was made but it was not redirected to irctc website. Amount was deducted even then my booking was not done because of sluggish work by pnb website. Atleast pnb should have refunded the money back immediately to my account when ticket was not booked so that i could have tried again.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                riskysaini
                                from Nadapuram, Kerala
                                Jan 4, 2017
                                Report
                                Copy

                                Address: Gurdaspur, Punjab, 143517

                                My account number is [protected]. I have submitted a cheque of maharastra and punjab cooperative bank of 21000 for clearence in pnb branch kahnuwan on dated 30 nov 2016, after a such along time near about 35 days. The amount is debited from payer account but not credit in my account. I requested to you please solve the problem at earliest please. Thanking you
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  RäJëndrä MënärïŸä
                                  from Bokaro, Jharkhand
                                  Jan 4, 2017
                                  Report
                                  Copy

                                  Address: 313602

                                  Dear sir/mam

                                  I have done a refund from paytm on 11 dec. 2016 and they send the amount to my account and quote an ARN no 85215226346649261200729 for further assistance and say to talk with mobile banking customer care and not got a appropriate reply form bank customer care and the amount is 15k and account no. Is [protected].i have been waiting for my money for 24 days .
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit