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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 180

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J
Jainath Jaiswal
Jan 4, 2017
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Address: 411057
Website: www.pnbindia.in

I am holding the saving account of your branch as below

Account no: [protected]
Branch Address: New Delhi Mayur Vihar PH-3
IFSC Code: PUNB0460600

I am out of frustrated service of your bank, very bad experience in my life about your service, hence request to you to close my account immediate. I do not want to use. Please close my account immediate and return my money.


I am stay in Maharastra since 3 yrs and I went 3 time your one of the pune's branch as they are saying we can not close, you have to go your main branch...what is that...very bad behavior of magarpatta city branch manager etc.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Txn date 4 jan 2017.
Acount no [protected]
Name kokila devi.

Lic policy no[protected] premium 25464 . Txn failed . Acount debited.

Please help refund.

Regards
80p4922573
Kokila devi

Not Closing My Saving Account - Comment #2631610 - Image #0
Not Closing My Saving Account - Comment #2631610 - Image #1
Not Closing My Saving Account - Comment #2631610 - Image #2
One thousand three hundred eighty eight rupees a showroom I was shopping. Twice the money deducted from my account. Slip the showroom owner once had, my money should be sent back to the account.

Not Closing My Saving Account - Comment #2632405 - Image #0
We don't use our account for net banking or any Paytm aC . No. [protected]

Not Closing My Saving Account - Comment #2632419 - Image #0
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    sangam223
    Jan 4, 2017
    Resolved
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    Resolved

    Address: Siwan, Bihar, 841504

    I purchased samsung Galaxy on5 pro from amazon.in. it is returned and refund of 5329 rupees is initiated in 21st dec 2016. But i didn't get my refund in my pnb account number [protected]. So they gave me a reference number 75260826357010769435010 for refund transaction and said file charge dispute as "refund never processed ". When i contacted pnb customer care service they said there is nothing like 'file dispute' and said to contact to branch. At branch same excuse is found.
    +5 photos
    Jan 9, 2017
    Complaint marked as Resolved 
    I mailed to [email protected] with the given reference number. Also complained to national cosumer helpline number. But i don't know which step worked.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Same issue i have been facing, same bank, same merchant, same replies and the result is till date i have not received my refund for the samsung phone that i had bought but later cancelled.
    Congratulations man on your big day.
    sangam223's [Complaint's author] reply, Jan 10, 2017
    Thank you
    Seriously i am happy.
    When u beought i mean at what date.
    Vishal_Tyagi's reply, Jan 12, 2017
    I had bought a samsung phone on 17dec, canceled it on 23rd, furiously waited for almost 17 days.Mailed a lot of people and called a bunch of times and received the refund amount on 10 jan. Don't know what worked, maybe its their routine.
    Have you got your money and if yes then how?
    Amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# 458007.

    But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
    Same behaviour by branch also.

    Don't know what to do.I AM WAITING FOR REFUND FOR MORE THAN A WEEK
    Solved me refund
    30005110411041154474387
    I ordered red chief rust shoes on 10/02/2021 .I canceled these order immediately within 10 to 15 minutes. Amazon is saying you will get your refund in 3 to 5 business day .but I don't get any . My reference no.is 30005110411041154474387
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      B
      Banibratasengupta
      from Hyderabad, Telangana
      Jan 4, 2017
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      Address: Kolkata, West Bengal, 700024

      Please note that I am a customer of your esteemed institution. My Account No is [protected] of Branch Garden Reach in Kolkata.
      My Debit Card ( No [protected] ) had expired on 31.12.16.
      For renewal of the same I had submitted a request application to the Branch Manager on 25 Nov 2016, but I am sorry to state that I am yet to receive any Card till date for which I am facing immense problem in this 'Cashless' environment in the country.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      I am forget netbanking passworld please help me
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        G
        ginitin
        Jan 4, 2017
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        Address: Ghaziabad, Uttar Pradesh, 201002

        Dear sir snap deal refunded Rs.1949 for your Sparx Gray with Refund Reference Number is '[protected]' on 29th December 2016, but money not credited yet to my bank a/c no. [protected]. Please try to sort it out. Confirmation msg sent by snap deal attach below as snapshot. I have talked snap deal they said money already sent. Then I talked pnb branch many times but no action taken yet by pnb.
        +2 photos
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Jan 04, 2017
        Updated by ginitin
        Dear sir I have transferred Rs.448 from paytm wallet to my pnb bank account no. [protected] on 28th December 2016, but money not credited yet. Bank transaction I'd is [protected]. Please sort it out. Also see attachment.
        My registered mobile no. Is [protected]. I talked to paytm they said already sent money from their side.. I also tell pnb bank so many time but no action taken by my bank. Please resolve this issue
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          S
          shabbir.bohra
          from Udaipur, Rajasthan
          Jan 3, 2017
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          Address: Udaipur, Rajasthan, 313001

          Dear sir,
          I am pnb customer my account detail are as follows
          Customer name:- shabbir hussain s/o nuruddin bohara
          Account no:- [protected]
          Ifsc code:- punb0356600
          Branch:- chetak circle
          Udaipur (Raj.)
          313001
          Sir, i had given a cheque (957208) to m/s tyre world for payment of rs.4400. But the same was rejected by the bank and fined rs.345 as a penalty. When i contacted the concerned branch it is informed by the branch that it is due to mismatching of signature. If there was any discrepancy then why not informed me. This deteriorate my image in the market.
          Sir, i request you to look into this matter and refund the fine charged rs.345 as early as possible please.

          Shabbir hussain
          [protected]
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Dec 29, 2016
          Ramkumar choudhary's response
          does not login Internet & mobbile banking
          Does not login Internet & mobbile banking
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            V
            Virender Shandilya
            from Nagpur, Maharashtra
            Jan 2, 2017
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            Address: Jind, Haryana, 126101

            Dear Concern i have submitted request for Net Banking before 15 days, But not started till time, when we go to Punjab National Bank, Lajwana Kalan then Branch Manager Mr. RP Garg and one of employee is lady person saying we have no time for you and no update about this query.

            Customer Name- Hari Sharan
            A/C-[protected]
            Customer Id[protected]
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Help my sel[censored]mesh Kumar my complaint no. Is A[protected] from 25 at 7pm around but no one can resolve my complaint. Please help me as soon as possible I am in very critical condition trying to undersundersatnd.
            He is not allowing to do our work properly and not deals good with people he use rude language and when we go in morning he says come in afternoon when we go afternoon he says come tomorrow.
            thanks
            we will hope for a help and you will punish the guilty.
            My Bal. transfer. Ref. No.is 85215226355650975792135 please transfer Bal.in my a.c
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              S
              sunil dhupar
              from Noida, Uttar Pradesh
              Jan 2, 2017
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              Address: Ghaziabad, Uttar Pradesh, 201009

              Hello sir..I am Sunil dhupar from ghaziabad and my mobile num is [protected]..i want to complaint about the bank manager of pnb branch in pratap vihar, ghaziabad. He has illegedly behaved and not giving my mother's pension.She is parallysed and we cant take her to the bank..but manager is not agreeing to give her pension..he has behaved very badly. There is a big line outside the bank.hope u getting my point...i cant take her there..as she cant walk..she cant see from one eye..unka central hospital se illaj chal ra h...we have given all d details nd papers to the bank manager...beside this also he is not consedring anything...he has also refused to provide her with a debit card facility..i hope my complaint will be proccessed soon.
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              My account is joint with my son E/S type. My son issued a cheque no 362358 in favour of Geeta Jolly on[protected] ₹16, 000 at Bangalore. Your 1974- Chenni Service Branch dr.₹32, 000 on[protected] in place of ₹16, 000 our a/c no [protected]. Please see this and rectify the error and Cr.our account with ₹16, 000. Thanks.

              Shailendra
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                A
                adsingh101
                from Delhi, Delhi
                Jan 2, 2017
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                Address: New Delhi, Delhi, 110007
                Website: www.pnbindia.in

                My account number is [protected] in PNB Subji mandi branch, Delhi. On 29th Dec 2016 I used my ATM card to withdraw Rs. 2500 from their ATM located @ Geeta Colony, Delhi. The ID of the ATM is H6016100. Address of ghe site is 10/39, Geeeta Colony, Delhi 110031. The money got debited from my account but it did not came out of the ATM and gave a transaction slip in which "Transaction Declined "message was printed. But the money got debited from my account. I have also registered a complaint at their customer hepline number And they gave me the complaint number "A[protected]. But till date my hard earned money has not been credited into my account.
                Please look into the matter.
                Regards:
                AmarDeep Singh
                +2 photos
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Dec 25, 2016
                sharmanikhil's response
                Solve this loan case as soon as possible
                We have taken a loan from pnb since year 2004 of amount 6 lacs till now it has not been completed. I thought this is a fraud as we pay a money till now.. Plz solve my problem since 2004 we paid our regular emi
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                  R
                  rajkumarsha
                  from Hajipur, Punjab
                  Jan 2, 2017
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                  Address: Hamirpur, Himachal Pradesh, 177001

                  सेवा में,
                  क्षेत्रिय प्रबन्धक
                  पन्जाब नैशनल बैंक हमीरपुर
                  हिमाचल प्रदेश – 177001

                  विषय: धारक चैक (बिअरर चैक) का भुगतान न देने एवं काउन्टर कलर्क, सह प्रबंधक एवं प्रबन्धक पन्जाब नैशनल बैंक (मुख्य शाखा) हमीरपुर द्वारा शिष्टाचारहीन एवं अशिष्ट व्यवहार की शिकायत बारे ।

                  श्रीमान जी,

                  सविनय निवेदन यह है कि अधोहस्ताक्षरी, धारक चैक (बिअरर चैक) का भुगतान जो कि श्री रमेश चन्द खाता धारक द्वारा काटा गया था दिनांक[protected] लेने के लिये पन्जाब नैशनल बैंक (मुख्य शाखा) हमीरपुर में लगभग अपराह्न तीन बजे गया, लगभग एक घन्टे के बाद जब मेरी बारी आई तो काउन्ट्र कलर्क ने मुझे अशिष्टता से देखते हुए भुगतान देने से मना कर दिया कि चैक नं 860048 खाताधारक द्वारा लिखित अमाउन्ट रुपए 24000/- नहीं मिलेगा क्योंकि खाता नं [protected] किसी और पन्जाब नैशनल बैंक शाखा का है और इसका भुगतान नही होगा और बड़े ही अशिष्ट व्यवहार से कहा कि यहां से सह प्रबंधक/ प्रबन्धक के पास चले जाओ जवकि काउन्टर कलर्क के काउन्टर में 2000/- रुपए की समुचित करन्सी थी। जब मै सह प्रबंधक के पास गया तो वहां पर भी इसी प्रकार का अशिष्ट व्यवहार मिला और मुझे उन्होने प्रबन्धक के पास जाने को कहा और जब मै प्रबंधक के पास गया तो वहां पर भी इसी प्रकार का अशिष्ट व्यवहार मिला और उन्होने इससे और आगे वढ़ते हुए कहा कि आप 24000/- कि जगह 10000/- रुपये ले लें और मैने कहा कि क्या धारक चैक (बिअरर चैक) के उपर कांट छांट की जा सकती है और उन्होने इसका कोई जबाव नहीं दिया और मुझे मानसिक कष्ट एवं पीङा के साथ खाली हाथ लौटना पड़ा और मुझे काफ़ी वित्तीय नुकसान उठाना पड़ा।

                  अत: आपसे विनम्र प्रार्थना है कि इस पूरे मामले का संज्ञान लिया जाये एवं दोषी कर्मचारियों के विरुद्व कड़ी कार्यावाही की जाये ताकि इस प्रकार की शिष्टाचारहीन एवं अशिष्ट व्यवहार से मुल्यवान ग्राहक और बैंक की छवि भी नुकसान से बच सके।

                  राज कुमार शर्मा
                  Mob#[protected] गाँव – वलोखर
                  Email ID :- rajkumar.[protected]@gmail.com डाकघर-टौण भराड़ी देवी
                  वाया-भोटा, जिला-हमीरपुर-176041
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    A
                    Anwar5529
                    from Shikohabad, Uttar Pradesh
                    Dec 31, 2016
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                    Address: 229302
                    Website: [email protected]

                    Ser ye mera no act no h
                    [protected] h 26/12/2016
                    Ko kta h abhi tk aya nhi h 18000 h pls ser dekh lijiye ser nam anwarahmad
                    Humko bola gya tha ki 72 hrs me ajayae ga lekin ser abhi tk nhi aya h
                    Pls ser dekh lijiye aur ye bailens 6 bar me kta h 3000 tin hjar kr ke
                    Complent no h
                    A[protected]
                    A[protected]
                    A[protected]
                    A[protected]
                    A[protected]
                    A[protected]
                    H pls ser dekh lijiye ser bahut amarjancy h ser pls pls pls pls pls pls mob [protected]
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Dec 31, 2016
                    Updated by Anwar5529
                    Pls ser mere act no ss [protected] pls ser
                    Mob [protected]
                    Dec 31, 2016
                    Updated by Anwar5529
                    Ser mere act se 18000
                    [protected]
                    Mob [protected]
                    Dear sir
                    Kindly solve my issue in district alwar rajgarh tehsil village gola ka bass cash and ATM service not provide I have money time submit ATM card service request but my no response from bank
                    Sir I went to pnb branch Noida sector-104.Bank staff not giving me ATM card they told us we don't have ATM card.I[censored] want ATM came after one month.My a/c no.is [protected].Plz take action against my complaint.
                    Your Thankfully
                    Manav Singh
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                      R
                      Rishabh Juneja
                      from Dehra Dun, Uttarakhand
                      Dec 31, 2016
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                      Address: New Delhi, Delhi, 110607
                      Website: www.pnbindia.in

                      I am a pnb customer, i made an online transaction on amazon.in which was later cancelled, it has been 14 days and I haven't received anything refunded to my bank account. Pnb customer care executives and completely useless.The refund numbers are:
                      75260826353010667897604
                      75260826353010667906728
                      75260826353010667916081
                      When do I expect to get my money back, look into this matter.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      I am a pnb customer, i made an online transaction on amazon.in which was later cancelled, it has been 5-6 days and I haven't received anything refunded to my bank account. Pnb customer care executives and completely useless.The refund numbers are: 75260826352010637077502 & 75260826354010698417397

                      this mail send to me amazon

                      Amazon
                      Your Account Amazon.in
                      Message From Customer Service
                      Hello Saurabh,

                      I’m Jeetandar from the Amazon Billing Team.

                      I'm writing with regards to your refund of Rs.340.97 & Rs.85.00 on your order #[protected] .

                      I'm sorry to hear that you are not able to find the refund for this particular order.

                      To help you with this, I've checked our records and can confirm that the refund was processed on December 16, 2016 & December 18, 2016 from our end to the same payment method which was used to place this order. This amount should have been credited to your account by now.

                      As you haven't received your refund yet, I'm providing a reference number as confirmation.

                      Your reference number for this transaction is 75260826352010637077502 & 75260826354010698417397

                      Please contact your bank with this reference number for more information about your refund.

                      I request you to please wait and take the detailed bank account statement from the December 16, 2016 & December 18, 2016 till today, as some of the refunds will take a maximum 8 business days to complete depending on your bank’s policy.

                      If you don't see your refund, please contact your bank's customer service on phone with the above mentioned refund reference number and dispute the transaction as "refund never processed." At that time, they'll see a pending refund and will follow the path back to our payment processor to locate the refund.

                      If the refund still not credited, please take dispute ID from bank and reply to this email. We will be glad to assist you further.

                      If you have any further query, please let us know and we can proceed further:

                      Refund never processed to my bank account - Comment #2628782 - Image #0
                      PNB is having a lot of issues with refunds, but why is that ?Do they find that easy money?
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                        Wequar
                        from Mumbai, Maharashtra
                        Dec 31, 2016
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                        Address: Mumbai City, Maharashtra, 400709

                        Warm Greetings

                        I'm hanging with one little but big issue for last week or you can after 20th Dec 2016, The merchant is saying that they have initiated amount on 20th Dec 2016 and they gave me a reference No. which is "[protected]" . Now please check where is my money celebrating "Christmas and New year " please tell him to come to my account address I'm waiting.

                        Happy New Year and Christmas.Tc.
                        +2 photos
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          V
                          Vineeta Chopra
                          from Amritsar, Punjab
                          Dec 30, 2016
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                          Address: 143001

                          On 22 December, trying to paid through debit card to jabong, money has been detected but jabong couldn't receive the money, transaction was failed but money had detected from my account, my balance sheet was also showing it, I have called and also mailed to jabong, they said that according to the their finance department they have not received amount which had been detected from my account, I tried to call customer care of pnb also went to bank, and sent mail to customer care of pnb, please solve this issue as soon as possible.
                          Thanks
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            pankaz89
                            from Gurgaon, Haryana
                            Dec 30, 2016
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                            Amount debited but not credited to beneficiary

                            Address: Faridabad, Haryana, 121001
                            Website: www.pnbindia.in

                            I have done 3 transaction from my Pnb account no.[protected] on 29th dec-2016 in which 2 are IMPS and 1 is NEFT to another my corporation bank Account bearing account no.sb01016257 but NEFT transfer is credited to beneficiary Account but rest two IMPS transaction of rs.1000/-each are not done even not funded back to my account.. request you to please check and get the same funded back to my account on priority basis.Thanks phone no-[protected]...
                            +1 photos
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                            vivek4239
                            from Chennai, Tamil Nadu
                            Dec 30, 2016
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                            Address: 01662
                            Website: Paytm.com

                            On[protected] i tried to add money to my paytm wallet Rs. 100 through debit card of Punjab National Bank. But Unfortunately the transaction failed and the money is also debited form my account. Its days passed but both sides not any reply provide to me neither PNB Bank nor Paytm. I am helpless.

                            My order ID is --[protected]

                            Is anybody help me to solve my problem.
                            My Mobile No. is[protected]
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Jan 02, 2017
                            Updated by vivek4239
                            My problem is still unsolved and i still not get my money back in my account.
                            Jan 13, 2017
                            Updated by vivek4239
                            My problem is still unsolved.
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                              Krishna.manto
                              from Mumbai, Maharashtra
                              Dec 30, 2016
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                              Address: 400060
                              Website: www.pnbindia.in

                              Sir,
                              I Krishnakumar P Gupta having saving account in opera house branch (0067) with account no. [protected].
                              On 28th Dec 2016 while using PNB rewardz application I try to transfer amount of 2000 INR through 'm point' within same app.
                              While doing transfer amount of 1999.99 INR was deducted from my account but transaction gets failed.
                              After that I also lodged a complaint through PNB helpline no. Complaint no. M[protected].
                              But even after more than 30 days my deducted amount is not being credited back to my account.
                              On 29 Dec 2016 again I lodged a complaint regarding same complaint no. M[protected].
                              It is my humble request to you please do the needful.
                              Regards,
                              Krishna.
                              email id : krishna.[protected]@gmail.com
                              Mob no. : [protected]
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                                1
                                1990deepak
                                from Bilaspur, Chhattisgarh
                                Dec 30, 2016
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                                Address: Satna, Madhya Pradesh
                                Website: [email protected]

                                My name is Deepak kumar kushwhaha my atm card no.is [protected] and is valid thru 09/23

                                But due to not use of PNB atm card, I forgot my atm pin number so i request you to please send the pin number of my atm card as soon as possible please.

                                My email address is :Deepak.[protected]@gmail.com
                                Contact no is:[protected]

                                Thanks and Regards

                                Deepak kumar kushwaha
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  V
                                  veer1987
                                  from Banda, Uttar Pradesh
                                  Dec 29, 2016
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                                  Address: Allahabad, Uttar Pradesh, 221001
                                  Website: www.pnbindia.in

                                  My name is praveen kumar, mera account PUNJAB NATIONAL BANK branch subedarganj allahabad me hai jeska account no [protected] hai.ye mere passbook ka attachment hai isme 21/12/2016 se 23/12/2016 take main 6 transfer ecom company ke dwara kye gaye hai jiska total amount 142843 hai jisko maine nahi kiya hai joki mere account se chori huye hai jo ecom no mere diye attachment me diye huye hai . jo v transfer ecom se huye hai wo sare irctc ko kiya gaya hai. or is transfer my bank ki tarf se koyi jankari nahi mile hai. mere pasise mere deye huye account no main wapis kani me appni kirpa kare.
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                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Dec 29, 2016
                                  Updated by veer1987
                                  My name is praveen kumar, mera account PUNJAB NATIONAL BANK branch subedarganj allahabad me hai jeska account no [protected] hai.ye mere passbook ka attachment hai isme 21/12/2016 se 23/12/2016 take main 6 transfer ecom company ke dwara kye gaye hai jiska total amount 142843 hai jisko maine nahi kiya hai joki mere account se chori huye hai jo ecom no mere diye attachment me diye huye hai . jo v transfer ecom se huye hai wo sare irctc ko kiya gaya hai. or is transfer my bank ki tarf se koyi jankari nahi mile hai. mere pasise mere deye huye account no main wapis kani me appni kirpa kare.
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                                    M
                                    Manish sarpal
                                    Dec 29, 2016
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                                    Address: Ghaziabad, Uttar Pradesh, 201005

                                    Hi Team,

                                    I have recently visited the Punjab National Bank Rajender Nagar, Sahibabad branch for updation of mobile number [protected](lost somewhere).

                                    The PNB executives told me that process will take some time and it has been a week since no care had been taken on my request. I am doing transaction and continously the OTP is going to my previous mobile number which had been lost.

                                    So i request you to please look into my matter on an urgent basis and update my mobile number from [protected] to [protected] .

                                    Details :-
                                    NAME : MANISH SARPAL
                                    A/C No - [protected]
                                    Mobile No : - [protected]
                                    IFSC :- PUNB0370900

                                    Regards,
                                    Manish Sarpal
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      B
                                      BHOOPENDRA VEER VIKRAM SINGH
                                      from Lucknow, Uttar Pradesh
                                      Dec 29, 2016
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                                      Address: Amethi, Uttar Pradesh, 229309

                                      I have applied for my education loan on 16 sep 2011 from PUNJAB NATIONAL BANK TILOI AMETHI UTTAR PRADESH under the CSIS interest subsidy scheme of GOI. But bank has not claimed the interest they only claimed it for financial year 2015-16. I want to know why the did not claimed it for rest of the three year despite i am fulfilling all the eligibility required for my interest subsidy. please let me know
                                      account no-450500JB00000068
                                      SANCTIONED AMOUNT-390000 Rs
                                      DISBURSED AMOUNT-327150 Rs
                                      interest charged for 4 year -158369Rs
                                      interest claimed for one year-38209 Rs
                                      S/O-BIRENDRA BAHADUR SINGH
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