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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 23

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N
naman121425
Oct 10, 2021
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Amount debited but not dispensed from atm and transaction declined
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    iamjb
    Oct 9, 2021
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    On[protected] I ordered an earphone 'one roar den 300' through amazon for Rs.599. Rs.165 was paid through Amazon pay balance and the remaining Rs.434 was paid through my PNB bank account. I returned the product on[protected] and they refund initiated on that day and also got refund reference number.But I have not received the amount Rs.434 yet

    Order I'd :[protected]

    Refund reference number : 30005112691269172588006
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      Krishna031194
      from mathura, Uttar Pradesh
      Oct 9, 2021
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      28/9/2021 amazon processed my refund rupees 224 but in the bank still not credit this amount the reference no. TRLUC9WL0000KTOSLQYZ so please credit this amount in my account
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        Ankit0123
        from Bahadurgarh, Haryana
        Oct 9, 2021
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        Website: Amazon

        Amazon processed my refund on 30 september 2021 but bank not credit it into my account.
        I have reference no. that is give by Amazon
        Ref. no. - 30005112681268213895455

        Refund is 10749 rs.
        I am a student and this is a huge amount for me.
        Plz help me for my refund and credit it into my account as soon as possible.
        Thanku
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          O
          from Alwar, Rajasthan
          Oct 9, 2021
          Resolved
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          Address: Manu marg alwar (raj) 3010p1

          Dear sir, i ordered an item from amazon of worth rs 5050/- INR, order id[protected] . the lat date mentioned as 2 october for the money to be credited but 6 days have passed by and i did not got my refund, being a college student 5050rs is huge amount for me pls help me with the refund
          refund refrence number
          #TRLUC9WL0000KTOSKUC0.
          Oct 9, 2021
          Complaint marked as Resolved 
          dear sir, i ordered an item from amazon of worth rs 5050/- INR, order id[protected] . the lat date mentioned as 2 october for the money to be credited but 6 days have passed by and i did not got my refund, being a college student 5050rs is huge amount for me pls help me with the refund refund refrence number #TRLUC9WL0000KTOSKUC0.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Oct 09, 2021
          Updated by [email protected]
          Sir provided mail also

          Oct 09, 2021
          Updated by [email protected]
          pnb is saying that your problem has been resolved but till i have not received my money nad mentioned in the update that your problem has been resolved

          Oct 12, 2021
          Updated by [email protected]
          Sir ab tk mera refund nhi aaya h
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            KanavMahajan100
            from jammu, Jammu and Kashmir
            Oct 8, 2021
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            My name is Kanav Mahajan and I had ordered Nakoda Plastic Container Box - 23 L, 1 Piece, White of RS. 1000 (Nakoda Plastic Container Box - 23 L, 1 Piece, White) in Amazon on 22nd September 2021 and after 28th September 2021, I returned this order due to personal reason. And on 28th September 2021 on which refund initiated.
            Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
            TRM559TG0000KTOT2N23 and told me to fill charge dispute form but Punjab national bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
            Thanks you sir
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              priyanshi patidar
              Oct 8, 2021
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              Dear sir /medam, I ordered an item from amazon of worth rs 699 /-INR, order (protected). The last date was mentioned as 1st October 2021 for the money to be credited but 8 days have been passed by and i didn't get my refund, being an aspirant 699 rs is a huge amount for me plz resolve this issue as soon as possible
              Refund Reference number
              TOS6818X0000KTLYTZK3
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                A
                Aart2012
                from Karnal, Haryana
                Oct 8, 2021
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                Address: Punjab National bank

                I had ordered something from Amazon on 20-september-2021 which i return to amazon on 24th September but not received refund by Amazon. Since i paid rupees 749 for the order by debit card, the amount was supposed to be credited in my pnbbank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is TRM559TG0000KTOSY01N
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  R
                  Raj799
                  from KOLKATA, West Bengal
                  Oct 8, 2021
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                  Made a purchase on Swiggy on 30/10 /21 using my Debit Card.
                  Swiggy cancelled the order and refunded the amount of Rs 2870.
                  However, it's been 7 days and still the refund amount is not credited in my account.
                  Please look into the matter as soon as possible.
                  My reference number is[protected]R1.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    Prateek singh dhakad
                    from Gwalior, Madhya Pradesh
                    Oct 8, 2021
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                    Address: D N Plaza, Thatipur chauraha, Chambal Colony, Thatipur, Gwalior, Madhya Pradesh 474011

                    Hii sir/mam
                    I had ordered a product of Rs .991 from Amazon on 25 September 2021 but due to some reasons i returned the product. It was a prepaid order and money was paid by my PNB debit card. The money was deducted and the Order was marked successful. when I returned the product, I received an email from Amazon in which they that said your return is successfully completed & refund initiated to your bank account on 28 September 2021. & you will receive the refund money within 3 to 5 business days but today is 8 October 2021 and I haven't got the money yet in my pnb bank account. I contacted Amazon customer service, they said that the refund has been done successfully from their side and money has been sent successfully to the bank but it's a problem related to bank side and i go to bank but they refused to help me.

                    Amazon also gave me the refund reference number which is this -
                    ( # TRLUC9WL0000KTOT0RNG)

                    being a college student Rs. 991 is big amount for me.
                    So I'm highly requesting you to look into the matter. so that i can receive my money as soon as possible.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      Rohit123@
                      Oct 8, 2021
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                      I have ordered one plus Nord 2 on 30 September 2021and the price of the product 29, 999. This is the order id[protected]. 5oct 2021 was the date of initiation of the refund.still not refund received.this is the refference number 30005412741273213450659.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        krishna 011
                        Oct 8, 2021
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                        I recently made a purchase from Amazon and then cancelled it.. the money was deducted and the refund process started. I waited for several days and saw that the refund status changed to "issued" I checked my PNB passbook and there was no entry. The balance remained the same. My refund reference number is[protected] . Please help. It was 2, 999rs. Amazon and PNB customer care is not helpful
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          Paritosh1996
                          from Allahabad, Uttar Pradesh
                          Oct 7, 2021
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                          Address: Allahabad, Uttar Pradesh

                          My name is Paritosh Ojha. I was adding Rs 329 to my Mobikwik wallet on 5 Oct 2021 from my PNB Debit card and the transaction failed but amount debited from my account.My account no is [protected] and ifsc is PUNB0409800 (PNB Alopibagh) Prayagraj, UP.
                          Transaction ID- ECOM[protected] MOBIKWIK.
                          Pls solve the problem and return my debited amount asap.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            M
                            Maruth Jain
                            Oct 6, 2021
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                            Respected Sir/Ma'am,
                            I have applied for a refund on amazon dated 2 Oct 2021 of amount 899/-
                            and they have returned it under reference no #[protected] on the same date and yet I still have not received any payment of it in my Punjab national bank account kindly help me in getting my refund amount back in PNB.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Oct 07, 2021
                            Updated by Maruth Jain
                            My Account Number is - [protected] - Punjab National Bank Branch Maihar, Satna, MP
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                              Lucky40899
                              from Faridabad, Haryana
                              Oct 6, 2021
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                              Address: Sector 3 , Faridabad , Haryana

                              My name is Lokendra Pratap Singh and I had ordered a product of RS.13940 in Amazon on 2nd october 2021 and after few hours i cancelled my order due to some reasons . And on same day that is 2nd October 2021 Amazon initiated the amount but I still didn't get the money. Amazon sent this
                              Refund Reference Number[protected]
                              and told me to fill charge dispute form but PNB doesn't have such policy. So please kindly respond to this complaint it's very urgent.
                              My UPI ID for this transaction is - [protected]@ybl
                              - Following are the details of my Bank account in which tha amount has to be reflected -:
                              A/c no - [protected]
                              Ifsc code - PUNB0093610
                              A/C holder name - Lokendra Pratap Singh
                              Refund Reference Number[protected]
                              Bank Name - PNB, Sector 3, Faridabad, Haryana, 121004.
                              I request you to please initiate my refund to my bank account as early as possible .
                              Thank You
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Oct 11, 2021
                              Updated by Lucky40899
                              Not got any refund. Being a student i feel i'm in big trouble as bank is saying no refund is issued in your bank account, and amazon is sayiny the refund reference number is genereted after they credit the amount . I don't Know what to do Please help me out
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                                priyap1234
                                from Mumbai, Maharashtra
                                Oct 6, 2021
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                                Address: INDORE

                                NAME : ASshok Karamchandani
                                BANK NAME & BRANCH :Punjab National Bank, Kanchan bagh, indore
                                while withdrawn throw ATM amount debited 20000/- but not withdrawal
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  Pushparajappa
                                  Oct 5, 2021
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                                  The money which has been credited has not to the bank account but only message has come but balance is not showing always this problem occurs in pnb please help
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    KARTIK DHAMA
                                    Oct 5, 2021
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                                    Address: Pnb

                                    Dear sir, i ordered an item from amazon of worth rs 499/-INR, order id[protected]. The last date was mentioned as 3 october for the money to be credited but 3 days have passed by and i didnt got my refund, being a college student 499 rs is huge amount for me pls help me with the refund.
                                    Refund refrence number- #30005412721270213629054
                                    The money has been credit by amazon but the bank has not deposited the money
                                    Oct 6, 2021
                                    Complaint marked as Resolved 
                                    i got my money thnkuu
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Oct 05, 2021
                                    Updated by KARTIK DHAMA
                                    Account number -[protected]
                                    Dear sir/medam, I ordered an item from amazon of worth rs 699/-INR, The last date was mentioned as 1st October 2021 for the money to be credited but 8 days have passed by and I didn't get my refund, being an aspirant 699 rs is a huge amount for me plz resolve this issue as soon as possible
                                    Refund Reference number
                                    TOS6818X0000KTLYTZK3
                                    The money has been credited by the amazon but the bank has not deposited the money., kindly i request you to please look into this matter and resolve this matter immediately.
                                    [email protected]'s reply, Oct 9, 2021
                                    Same problem me
                                    Same problem me
                                    સર હું નિમિષાબેન સહદેવભાઈ પટેલ પંજાબ નેશનલ બેંક મા ખાતા નંબર [protected] ધારણ કરીયે છે અમારા ખાતા માં 2/10/2021 ના રોજ એમેજોન તરફ થી રીફન્ડ માટે અમારા ખાતા માં ટ્ર્રાનજેકસ થયું હતું તેનો આરાર નંબર[protected] છે હજુ સુધી અમારા ખાતા માં રૂપિયા 18862/- ની રકમ જમા થઈ નથી પી .એન .બી ફરિયાદી નંબર = L08538347 નોંધાયેલ છે અમારા ખાતા રકમ જમા કરવા વિનંતી કરીયે છે અમારો ઇમેઇલઆયડી :સહદેવપટેલ[protected]@જીમેયેલ .કોમ મો.નં= [protected] Sir I hold account number [protected] in Nimishaben Sahadevbhai Patel Punjab National Bank. Our account was transacted in our account for refund from Amazon on 2/10/2021. Its RRN number is[protected] yet Rs. 18862 / - in our account. The amount of has not been credited.
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                                      Krishnami
                                      from Sidhi, Madhya Pradesh
                                      Oct 5, 2021
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                                      Address: Churhat

                                      Sir amazon has initiated the refund of amount 8490 rupees on 26.09.2021 the refund refrence number SOWAOBF20000KSM4EHP6 ON MY Punjab national bank account no [protected] but the amount does not show in my account plz provide my money from bank
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        KmKalyani
                                        Oct 5, 2021
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                                        I’m writing in regard to a payment processed by Amazon on 29th September, 2021 for amount ₹14990 which is still not reflecting in my account.
                                        Sharing the refund reference number.

                                        Request you to please take verify and process the transaction.

                                        Account holder name: Kalyani. Kulkarni
                                        Account number: [protected]
                                        Refund Reference # 30005112721272122554825
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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