Punjab National Bank [PNB] Complaints & Reviews

Pnb manu marg, alwar (Raj.) 001300 pass book entry machines not ok. No any counter in branch for entry, many customer face problem. Please arrange regular service. Thank you. Mob. No.[protected]

My name is anmol chugh. my account name is anmol handloom empromuim. a/c no -[protected] ye mera account number mene 3/aug/2016 ko 3:00 pm mene 10000 withdrawl ki the but mere acccount se balance cut chuka tha but machine se koi bhi paise nhi nikle aur mene kahi dare tak wait kari. but koi paise nhi aye aur mene 3/august/2016 se leke abhi tak 10 complaint kar chuka abhi tk 1 rs bhi reverse nhi hua mjhe ye samaj nhi ati hamra yaha subhash nagar ke branch manager ne tak 3 br complainet kardi but unki complainet krne ke baad bhi paise nhi aye aj 16 days ho hai aise konse bank a rule hai har bank ka minimum to aximmum 7 days tak paise vapis ajate but ye gatia bank ke abi tk paise vpis nhi aye hai aise gatia service de rhe hai mai khataa aise bank ko bank hi band kardenq chahie.

The complaint regarding of atm issue that is the on the date of 9 august 2016 at 3:30 pm i was go to the atm of allahabad bank in batala to collect money from atm but there was a problem that i was perceived the message but i don't receive any money i don't know what was it but i don't receive any money but then i was go to my near branch but they said that that is not the big deal afte 48 hours you money will be back on your account but till now no money no refund was or is back in my account please help me that please refund my money on my account
Thanku...

Sir,
There is kcc acount of my grandfather. He want to increase limit of kcc as per goverment rule 10 % per year and he is not able to come bank again and again so when i went to bank today for the same at 3. 30pm and i stood 10 minutes in manager office he did not give any response and suddenly he said, come on friday today time is over. When i tried to give explanation he said get out from my office. So finaly he dont have any manner how to talk with people and he also shown his manager power and said tum aam logo ne mere naak me dam kr rakha h or jayada mujhse bole to chakkr lagbauga daily tumse.... He dont have any kind of mercy...
Please sir,
Do something angainst manager

I have applied for debit card through mobile banking, they provide me a number and said go to bank after 2 days debit card will be available there. But when i approached bank they denied and said there is no such provision of mobile banking, the only way to get a debit card is to apply at the bank counter... Then i filled application form... But for my shock they didn't accept application form and said come back after 2 days. I am visiting my bank branch since one month to get my own debit card... What kind of service they are offering???...

I have applied for debit card through mobile banking, they provide me a number and said go to bank after 2 days debit card will be available there. But when i approached bank they denied and said there is no such provision of mobile banking, the only way to get a debit card is to apply at the bank counter... Then i filled application form... But for my shock they didn't accept application form and said come back after 2 days. I am visiting my bank branch since one month to get my own debit card... What kind of service they are offering???

I went to bank on 02.08.2016 after taking keave from office to get my phone corrected.
I filled the form for new number.
And they said me to wait for 2 days.
After 2 days i found the incorrect number was updated.
I mailed them later. But no reply.
Will i have to take a leave again to get the mistake done by bank official rectified?
Pnb
Branch haibowal
Ludhiana

Sir my name is Nitishwar Kumar Thakur my mobile no is [protected]. On this no message coming of saving ac no 00068374.from u r bank. And this ac is not belonging to me so please investigate and take necessary action and avoid to send the message on my mobile.
My e-mail [protected]@gmail.com
This message coming from last 06 month or 1 years.

Thank u

Dated 12th aug16 at 05:55 pm i have made for e ticket by irctc by personal id. For e ticket train fare i have been use my pnb atm debit card. After put the all online options to irctc site, i have been harassed due to ticket has not been book and balance rs. 817.50has been debited by my bank account.
I would request that please refund my debited amount.
Md ali nawab
Asansol (W. B)

Someone told him from consumer forum, called vide number [protected] want to share the DEBIT CARD detail, Be care ful ...?
He told himself a consumer complaint representative and want to know the detail of Debit card . Furthur asked to go on any ATM to get money in notification no - [protected] this might be the account number of that FRAUD

Dear sir,
i am a person of name sarada prasanna das has already taken a new atm card due to validity of the 1 st atm card was finished last 6 to 7 days but till now i am not received my pin no.But i am also send a message to 5607040 but no response of them. So sir please solve the complain as well as possible and very urgent.
Sir my new atm card no- [protected]
m no-[protected]
sarada prasanna das

My account in Punjab National Bank, of which Sir Textile Mill Branch Modinagar (Ghaziabad) UP is located. Sir, I have to take loans from prime currency. But banks are refusing to LAN Manager. And saying that he should go and take the money loan, we will never loan, these days people Prnndhk Sir bank troubles. Regardless of the account is opened, or if any other work, you can help us please, SIR bank managar name is Ashok srivatsav, Dnyawad

Hi team,

Date : 11/08/2016
Client reference: they dint have one
Pnb customer care[protected]

I happened to call pnb uk customer care today[protected], to find out about the india money transfers. I had transferred money to india (Non pnb account) and the money was reversed back to my account, however my transfer fees was deducted, they was no communication on the transfer reversal from bank either.

Hence to ensure the same does not happen again before i transfer called the customer care to understand if there was anything to be checked from my end. The lady on phone taniya veiga, firstly dint have any patience to listen to my query, without listening to what i say she was just talking about iban and swift transfers (Which was not what i called for). When i asked her to hold on for a minute, she had a very rude and unruly tone stating she cant stay on hold as it is a call center.

I literally had to plead her to stay and listen to my issue. Call center employee must be given technical etiquette training. There was no call reference number given to me either.

The purpose of having a call center is to server the customers and help them with the query. If people with such attitude are recruited, i am afraid you may loose some valuable customers.

I purchased moto g4 plus mobile phone ₹15079 from amazon on 25/07/2016 and done full payment by debit card but order was cancelled on 27/07/2016 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# 75260826217009251374976 & charge auth code# 802225
But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do

Hi. Im jasmine sandha having a accnt in pnb accnt num is [protected]. I lost my atm pin num. Pls send me new pin code.

My name is samrajya aditya parsad thakur and my account no. is [protected]. i was transferring my fees and regarding that point of time the transcation was failed, but my RS.8000 was detected from my current balance. i am requesting you to refund my money as soon as possible.

The main branch of pnb in pratapgarh district o[censored]. p. is saying that no form for issuing of debit cards will be entertained for one month. my sister sarita tripathi has a saving account in pnb pratapgarh branch. she went to the branch with a filled form for issue of debit card. but the staff at the branch told her that she come after one month as we are not issuing debit cards currently. the behaviour of the branch officer mr. mishra was very rude.

Dear sir/mam,

A/c holder name - rachna parashar
Bank name - punjab national bank, branch - prashant vihar, delhi -110085
A/c no-[protected]

Complaint location atm with time.
Shastri nagar, delhi, bank branch atm

Atm id - d9139800
Failed atm wdr-9773, time -15:32 to 15:39
Date of failed txn[protected]

Dear banker.
I am sorry to say and mention about the failed
Transaction not issuing the money by the atm as mentioned in the complaint
Location atm ; wide atm no: d9139800, i swept my card for withdrawal of
Rs.10000 receipt was issued by machine and at the same time it was
Destroyed by torning it and threw it in dustbin kept near the atm machine.
I did second transaction for withdrawal of rs.10000 again as 10000 is the
Maximum limit of my account in one transaction but the atm machine did not respond to issue any money and a usual sound was heard by me, no
Transaction print slip came out and no money came out from the machine. I
Again swept the card for withdrawal of rs10000 and at this time machine
Issued 10000 but i got shocked by seeing the printed receipt where in the
Available balance was shown rs.32829.41 which is not acceptable for me
Because the amount deducted was not issued by the machine. I have to slips
In my support one is of mini statement wide transaction no :9781 and second is transaction no :9774. One transaction slip was destroyed by me and failed transaction slip either not issued by the machine or not commanded by me.

This is the failure of your system why i should suffer for rs.10000 while
You are charging for atm and other services regularly. You should
Trengthen your services. I lapse 2 hours to call your call center on toll
Free number to get register my complaint but even there was no response, and on both of your's helpline number an automatic voice was responding that all the representatives are busy, and we were in queue.

Hence, this is your fault totally and you should compensate on every failed to your customer.

Regards,

Rachna parashar
[protected]
[protected]
[protected] (Spouse number for discussion)

Dear pnb team,
This is regarding my amount rs.2800 which was debited but transaction (On 23rd july) of fees payment got canceled.

This has done through internet banking.

First time have heard from customer care that we have to first register our complaint and then wait or 45days to et he solution which is not the case in private sectors.

Today is the time of speedy generation and speedy resolution, waiting or 45days and that too post complaint registration is not the right way to convince the customer.

It looks banks hid off transparency with the customer.

Looking forward to hear from you.

Regards,
Radhika mittal
Mob no. [protected]


Sent from my iphone

Non recived of payment of chq no.-100308, rs3, 71, 739 dawn on state bank of india, cort area, basti. issud by goverment of india. dir. of account (postal), post master, mehdawal, santkabir nagar. pnb unnao ref-bc no.-36/16, dated-04.07.2016, to s. b. i, cort area, basti. but cheque is not clear. a long time.