Punjab National Bank [PNB] Complaints & Reviews

Sir,
i am having 3 accounts in your esteem bank at pnb extension counter shimla, where i m using current, saving and limit account. everyday i face one or other problem from the cashier of the branch who either complaint of fake notes which otherwise are not or keep us standing in que and entertaining his known clients and relatives.
sir, either this person should be replaced or i will withdraw all my accounts from the branch

He sent the following two emails along with the attachment. I am unable to attache the attachments which he had sent. Please don't take projects from him, he is a big time fraudster.

Greetings...

Having 10+ years of experience in this outsourcing field. Genuine billing
Also. Its a great opportunities for your concern. Its weekly billing process.
Form filling from punjab national bank (Met life insurance forms). Our
Clients all r most popular n giving well security. Join with us and get a
Better growth.

Direct contact with our clients
Weekly billing throughout your s/a or
Company's current account
Training ll be given for 2 days.

11 months contract (I[censored]r running good after-that we can extend ur period)
Check it out and forward your company's profile for further movements.

If you are ready then give commitments. You know its a government based
Well secured
Process. After receiving your company's profile, registration copy, account
Details along with
Deposited slip we can start the process immediately. Its 100% genuine
And government based project. Then you can get approval from my side
Within one hour.
Kindly inform that when will you start
The process for next step.. You can receive your approval before one
Day from the process starting date. We are ready and waiting for your
Confirmation.

On receiving an approval from the bank, the terminal will
Print a charge slip check the amount on the charge slip and then sign
On the same.

*note:*

* no accuracy needed (If any mistaken forms, wanna refill)
* do not outsource our forms to anyone (Data security is most important)
* every 10th day you can get your billing through bank transfer by
Calculating 7 working days
* training ll be provide directly in your office
* its not company, we are bank. There is some bpo procedure like mou, sla
And software. Want to get that all from others. That's why 6000 rupees. If
You r interested, send your company's profile, registration copy, current
Account details.

Regards,
Raghavan (Pnb met-life forms executive.)
(0) [protected]
(0) [protected]
(0) [protected]

U know its banking process. Sending samples documents and demo work
Prohibited for data security issue.

We are holding some information for avoiding fake from consultant. Kindly
Co-operate with us.


*note * : we are not company and we don't have bpo documents
And procedure. That's why rs. 6000. Send me your company profile,
Registration copy, current account details (For billing) along with rs. 6k
Deposited counterfoil to [protected]@gmail.com and add
Cc to
[protected]@pnb.Co.In. After that you can get approval from our side and mou with process - head office
Contacts, software within 2 hrs. Training will be provided.Inform me
Immediately for
Further.

* without our banking process approval do not proceed further. After your
Details verification if we are not interested to provide process, your
Remittance rs.6k will be return to your account immediately.

* wanna get mou and software from private, so only rs.6000.

*
*the contents of this email can be confidential or privileged information,
Which is solely meant for the recipients only. If you are not the intended
Recipients, we request your good-self to delete the same, and inform us on
The same email id. *
*disclosing, copying, distributing or taking any action with respect to the
Contents of this information is prohibited. We also shall not be liable for
Any errors, omissions, viruses or any computer problems experienced by any
Recipient as a result of this email. *

2nd email : dear vendor,

As per our telephonic conversation sending the single seater procedure to start the work:

Send your system configuration, net connection details, pan card copy, s/b account details (For billing) along with rs. 6, 000 deposited slip, signed acceptance copy.

For our pnb process deposit rs. 6000 to:

Name : latha s
Acc # : [protected]
Branch : namakkal town
Bank : state bank of india
Ifsc : sbin0000881


Regards,

Raghavan
Pnb met-life,
Nungampakkam,
Chennai.
(0) [protected]
(0) [protected]
(0) [protected]


Pnb's offering

Our best form-filling project for small companies


Disclaimer:
The information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of punjab national bank. The bank considers unencrypted email as an insecure mode of communication.

This fellow is a big time fraud. He took 6k from me initially and then rejected saying my account is out station so he can't process. And when i asked for refund he said to arrange other person's document then he will refund. My friend thought he is genuine and sent her details along with 6k. After taking the money he didn't call at all. And after making repeated number of calls from my friend's end he called after 4 days and said she has missed the training and he want 4k more to get the forms filled by his friends and will show it in her name. When she refused to give, he started harassing her by sending her and her friend nonsense messages.
He also has sent project specification as an attachment.

Hello sir,

My name is subhash singh. I live in delhi. I just want to bring your attention towards an incident happened with me on december 5, 2015 around 6;14 pm that somebody did a withdrawal of rs.25000 from my account through atm transaction. However, the atm card was with me. I immediately contacted the bank customer care and got blocked my atm card. Then i dialed 100 delhi police and lodged a complaint but when i reached the nearest police station in khajoori khas. They said we can not take your complaint just go to the police station where crime scene happened means where the atm withdrawal happened. So, i contacted the bank to know the atm location where money was withdrawn, they told me about the location that was "roopalya complex" but didn't tell the full address where it is located. And when i visited the bank branch at punjab national bank yamuna vihar delhi 110053 they told me to contact the police to get the investigation done, we don't have the full details. Now i am in big trouble to whom should i contact. Please take necessary action as i am not getting any solution neither from bank nor from police.


My nearest police station is khajoori khas delhi
My account is in punjab national bank, c3/33a yamuna vihar delhi 110053. Ph:[protected]
Bank manager name is b s adhikari.
A/c no. Is [protected]

Regards,
Subhash singh
A-411 street no.7, moonga nagar, karawal nagar road delhi 110094
Ph: [protected]

It is meaningless to have customer care number by pnb, since; no one picks up the phones at phone no. [protected]/91. It is very poor on the part of pnb to have such staff who are shirkers and kamchors and defaming the pnb, which is a leading bank. Pnb authorities must take action against the defaulters.
In fact i wanted to enquire about my army pension of orop statement. My pension account no.In pnb is [protected]. I shall be grateful if central pension auth of pnb can provide me my orop statement through my email address. My registered mob no is [protected] and my registered email address: [protected]@yahoo.Co.In
Thank you.
Col k l jaspal (Retired).

My account no is [protected],
I have deposited 800 on[protected], on[protected] when check the balance then its 238.12
20160513 shortfal rec-d-27.42
20160513 shortfal rec-d-25.00
20160513 shortfal rec-d-114.00
20160513 shortfal rec-d-17.10
20160513 shortfal rec-d-115.00
20160513 shortfal rec-d-17.18
20160513 shortfal rec-d-114.00
20160513 shortfal rec-d-115.00
20160513 shortfal rec-d-17.18
On a single day the bank charge 561.88

I have a S/B account in Punjab National Bank, Domjur Branch, (IFSC Code PUNB[protected]Ph. No. [protected]/[protected]), and also have a FD in the in the same branch. I have submitted Form 15G to the home branch in 3 copies on 11/04/2016. The branch officer told me that the acknowledgement copy will issued after 1 week, advice me to collect the copy after 1 week. I had gone 4 times (in the specific dates given by the officers) to collect the acknowledgement copy, but till date they have not give the same. I have complain to the Branch Manager about this matter, but they have used very rude behaviour with me. They always harass us. Please take a action against the branch.

Hey i am navjot singh my mom have a accout in PNB ismailabad. I need statement and balance certificate of this account very urgent. But they didn't provide me. And keep saying come tommorow. The employees of this PNB branch, ismailabad are so lazy and ilmannered. Moreover, they are also making excuse that printer is working and they work very slowly so because of this custmers have to wait for very long time.
Adress:PNB ISMAILABAD, distt(kurukshetra)
Pincode:136129
IFSC:PUNB0021500

Date : 09.05.2016
From,
Tushar g jain
B/14 shree dutt apartment,
Kisan road, malad (West)
Mumbai : 400064

To,
The credit card department,
Punjab national bank,
Opera house
Mumbai : 400 002

Ref : credit card no : [protected]

Sub : cancellation of our credit card.

Sir/madam,

I have credit card no [protected] with your punjab national bank, credit card under this credit card i have received statement during the period of 01.01.2016-05.05.2016 (Annual charges 300 + plus late fee of every month 200) of rs 1138.75 inclusive of service tax.
For this query i have contacted your customer care several time and registered complaint vide ref no e[protected], e[protected], e[protected] but our problem has not been resolved from your end, to say atleast i have been hugely disappointed by such esteemed service of punjab national bank, credit card department.
Thus i would like to discontinue within the credit card, so i would request you to plz cancel the wrong charges which you are charging in my credit card statement (Annual fees+ late fees) and send your confirmation letter for cancellation of the above credit card number.

Your early response will be appreciated,
Warm rgds,

Tushar g jain

Hi,

I had purchased the PNB oriental mediclaim policy for my parents six months ago. But i did not receive any policy number/Health card till now. When i went to PNB branch from where i bought the policy they told that they had not received the cards/policy number yet. The particulars are given below:-

Name of applicant- Hardev Singh and Manjit Kaur(Wife)
A/C Number - [protected]
Transaction ID - M76950
Address-: V.P.O-Maksudra, Teh.-Payal, Distt.-Ludhiana, Punjab-141416.
PNB Branch- Payal


Can you please tell me to whom should i contact? Six moths is more that sufficient time for a policy to issue.
Regards,
Maninder
Cell: [protected]

Sir/Madam
I'm Shubham jangid from Nagar, Bharartpur. I applied for education loan to do my engineering in july 2015 but till now I didn't get the loan. The bank manager befooled me and demanding illegal things. I'm in so trouble. Please help me and response for this grievance as soon as possible. The behaviour of manager is too bad with the customer. He is very bad person please replace him or make him suspend.
thanks

Dear sir,

I have already account holder in pnb bank in dilshad garden bank .
I have already submitted three times kyc doucment in bank but bank employee several times documents wast in fire and not kyc updated in account .This behaviour of bank employee.Bank worked assume king in the bank . I have goes 8-10 days in bank but worker dont work . Bank manager no action this events .

Pnb bank dilshad garden delhi -110093

Bank employee name arvind kumar khattar
Bank employee name sunil kumar khatter ( senior managers)

Dear sir,
I am a customer of your bank branch-deuli( br. Code-2606). I have a savings & current account in your bank, not only my but also four family member of my family also maintain good deposit in your bank, my account no [protected].Today i went to b/o- deuli (2606) for withdraw rs 400000/- from my savings account [protected], for urgently need by withdrawal slip but br. Manager mr thakura murmu & one clerk deny to payment so. Subsequently i repeatedly request him that i have no cheque book in my s/f- account please pass the money but sr manager mr murmu repeatedly told me that he will not pass it because he is not satisfied. I also submitted my pan card copy to satisfied him but his ada-mental attitude force me to leave the branch. Sir have you any circular that customer is not allowed to withdraw the money more that rs50000/-from his s/f account with out cheque book?. Whichever i know it is possible. To there is also sufficient in this branch for payment of rs400000/-, i also lost more than two hour for this purpose. Is your institution reimburse the same me.
Please take a appropriate measure against these ada-mental & insufficient knowledgeable staff from this branch either wise your institution lose huge business. Mind that this the competitive market situation. We have also more option for banking facility.

Regards

Sukumar mondal
M-[protected]

Dear Sir,
My self Girish pathak I have account with bhajanpura branch my account number is - [protected] . on 14 April 2016 one transaction of amount of RS 10000 is shown in there but money not received . I have registered complaint in branch as well as customer care service also. But no action is taken till date. my complaint number- AO28628430.
Please take immediate action. And refund my money as soon as possible.

Thanking you
Yours faithfully
Girish pathak
[protected]

I have saving bank account in ICICI janpath Delhi branch.On 17/03/2016, I tried to withdraw INR 3000 from PNB Bank ATM located at Karkarduma metro station, Delhi at '17;13' hrs (ATM ID D4139900, TXN NO. 2805). But I received just INR 300.So I called PNB customer care center and they told me to register this complaint to ICICI bank customer care.And I did so.
ICICI call center officer assured me that issue will be resolved within 9 working days.
After 9 days I received a message stated"Dear customer, we are not able to reverse the ATM transaction of INR 2700 as it was a successful transaction".
Again, I lodged complaint through phone banking and I received same message.
This process continued 4 times and still I am waiting for the positive reply.
service request no.(SR[protected], SR[protected]
Even the solutions given by phone banking officers were not satisfactory.
As I am ICICI customer, PNB personnel will not entertain me.So I visited ICICI bank and requested them to look into this matter and try to retrieve video footage of that PNB ATM during my transaction.
But PNB bank denied to show video footage.
finally ICICI bank personnel apologized regarding this matter and closed the case.
I belong to middle class family and this amount really matters to me.
You are requested to look into this as a case of fraud and take proper action ASAP and refund my money.

This is my third time when i am writing this complaint to u.
My father went to punjab national bank for query of central scheme for interest subsidy(Csis). As per this scheme, banks provide financial support to deserving/meritorious students for pursuing higher education in lndia and abroad by charged 0% interest from them. Earlier the bank manager and their employees don't know about this.& they didn't respond to our query. The scheme shall be applicable from the academic year 2009-10 starting ist april, 2009. The loan amount taken starting from the academic year 2009-10 (Irrespective of the date of sanction) shall only be covered under the scheme of interest subsidy. Because of there unawareness, we didn't get the benefit. They are harassing my father very badly. They've said that, your documents are not complete, you supposed to attached that document too and so many things.

But after i logged my query on grahak seva portal, they called my dad after 3 days and demanded for some documents with in a same day. My father was very busy that day, but anyhow they managed to arrange all the document(I.E. Bank manager demanded) but still they didn't respond.
Every time they talked to my father in a very pathetic way. We just want the conclusion, whether they waive our interest amount or not. Please help us.
Our branch name is railway road sirhind, punjab national bank. Account number is [protected]. Ifsc code: punb0354000
If this time my compalint is not resolved then i'l file my compalint to ministry of education department. Waiting for your response.

Sir

Someone done a fraud with me. On 21.04.2016 & 22.04.2016 someone has fraudulently used my ATM card information & Use in favour of ecommerce shopping through gateway or website(payumoney.com).
(21.04.2016)Tranctions Nos, 819599 for Rs 5000.00
(21.04.2016)Tranctions Nos, 165691 for Rs 2500.00
(21.04.2016)Tranctions Nos, 166561 for Rs 2500.00
Use in favour of Paytm.com and Paytm Mobile Solution and
(21.04.2016)Tranctions Nos, 173962 for Rs 5000.00
(21.04.2016)Tranctions Nos, 616506 for Rs 5000.00
(22.04.2016)Tranctions Nos, 600146 for Rs 5000.00
use in favour of others as mentioned in passbook
(21.04.2016) To ECOM 807014 SBI Buddy B for Rs 5000.00
(21.04.2016) To ECOM 9594 for Rs 4999.00
(21.04.2016) To ECOM 142231 WWW ACCOUNT for Rs 10000.00
(21.04.2016) To ECOM 145337 WWW MOBILES for Rs 5000.00
(21.04.2016) To ECOM 374561 Lime by Axi for Rs 5000.00
(21.04.2016) To ECOM[protected] ICICI for Rs 2500.00
(21.04.2016) To ECOM 152539 WWW OLACABS for Rs 5000.00

Please block the said amount and all transactions done on 21.04.2016 & 22.04.2016 from my ATM CARD([protected]) as this amount is not of that person and a FIR is lodge against this fraud. Please co-operate with us against these fraudulent activity and urgently stop the payment and connect with the respective gateways and websites for available solution and provide the information of said person may kindly be provided to me so that action deemed against...

Regards
Rajesh Kumar Aggarwal
[protected]
A/C no-[protected]

I made an imps payment on 08/04/2016 ref no attached herewith

the payment got deducted from my bank

but not credited to beneficiary bank

please refund amount as soon as possible

as it is been already very late

I contact the customer care to seek some information regarding updation of mobile no. At pnb site is updated we can update mobile no. Through atm. Just to make ensue i confirm from customer care. I was not satisfied the way she communicated to me. She got irritated actually. At last she inform to visit nearby pnb branch. I wrote application and submitted to branch ( rajahart-kolkata) the staff inform it will activate within 24 hrs. I visited the branch on monday (18 th april). Still my no. Is not updated than i called at tollfree no to enquiry. Customer care person inform to visit the branch again. He is unable to say why it is not updated. Than i called complain nodal officer, one lady pick up the call . Lady told no. Can update only through account open branch . She gave email id and phone.No( i send email to [protected]@pnd.Co.In and the mail undelivered and also they didnt lift the call also. As i sifted from jaipur to kolkata, require to update my no. My question is why informations are diffierent from different staff. They are not guiding the customer properly. We are not excepting such kind of service from renowned public sector bank.

My account no.[protected]. Name kush kukreti, i applied for net banking service, but yet not recived id and password.So its not easy to check my accont information. Please send me above information as soon as possible . I am waiting sir/mam.

सेवा में
श्रीमान जी सक्षम pnb बैंक अधिकारी

मैं आज दिनांक[protected] दोपहर के समय शामली जनपद के चौसाना ब्रांच (ifsc कोड punb0371800) के एटीएम पर 10000 रुपये किसी अन्य खाते में ट्रान्सफर के लिए पहुंचा मगर सारी औपचारिकता पूरी करने पर भी ट्रान्सफर नहीं कर पाया। उसके बाद में सहारनपुर के दूधला pnb एटीएम पर पहुंचा मगर वो बंद मिला।उसके बाद में सहारनपुर के गंगोह की शाखा के एटीएम में पहुंचा मगर सारी औपचारिकता प्रकिर्या पूर्ण करने के लास्ट में लिखा आया आपकी प्रकिर्या prossing में हे और तुरंत थैंक यू लिखा आया और कोई ट्रांसेक्शन नही हुआ। मेने यही से टोल फ्री न पर कॉल कर शिकायत की मगर उसने काल seenior ऑफिसर ज़ैनब को काल ट्रान्सफर की गयी मगर कोई समाधान नहीं हुआ और न ही कोई संतोषजनक जवाब मिला। इसके बाद में गंगोह की दूसरी atm ब्रांच जो पेट्रोल पंप पर हे गया व ट्रान्सफर की कोशिश की मगर जेसे पहले वाले एटीएम पर हुआ था वैसा ही हुआ कोई ट्रांजेक्शन नहीं हो पायी। में परेशान था किसी को 10000 रूपये भेजने थे वो भी पनब उपभोक्ता ही था।
मेने वहाँ बेठे 1 सिक्यूरिटी गार्ड से समस्या बताई उसने कई बार पूछने पर बताया की इसमें कागज़ नहीं है इसलिए ट्रांजेसीरिओà¤...⇄ नहीं होगी। मेने फिर से वापस सभी एटीएम में जाकर बैलेंस चैक करने के बहाने स्लिप कागज रोल चेक किया मगर नहीं मिला। अब मुझे पता लगा की कागज का रोल न लगाने के कारन ट्रांजेक्शन नहीं हो पारही है। अब तक में 40 कम का चक्कर लगा चूका था।

मुख्य शिकायत ये है की महज़ बैंक कर्मचारियों की लापरवाही से चौसाना एटीएम पर लगभग 6_7 माह से कोई उपभोक्ता कोई भी रकम दूसरे खाते में ट्रान्सफर नहीं कर पारहे है। बैंक द्वारा ऐसा करना उपभोक्ताओ के अधिकारो का हनन करना है। बैंक मुझे बताये की जो आज मेरे साथ हुआ कियो न इसके लिए बैंक पर मानसिक व आर्थिक अक्षति के लिए वाद दायर किया जाये।
इस पत्र के अवलोकन के बाद बैंक ने इस पर किया कार्यवाही की उसकी सुचना मुझे लिखित में 10 दिन के अंदर भेजे। अन्यथा में इस उत्पीड़न के लिए न्यायालय जाने को मजबूर हूँगा।
नाज़िम राणा
बैंक उपभोक्ता
pnb ब्राँच chausana distt शामली
नोट-- प्रतिएक एटीएम से घटना के सत्यापन के लिए बैंक वीडियो फुटेज चेक कर सकता है।