Punjab National Bank [PNB] Complaints & Reviews

On june 13, 2016 my father (Dr. Rakesh kumar) tried to withdraw rs 10, 000 from his punjab national bank's savings account at a state bank of india atm near our house locality. But suddenly the ups on which the atm machine was running went off and as such, there was no cash dispensed but rs 10, 000 were debited from my father's pnb savings account of which he got a confirmation sms too. He registered this complaint with the pnb's main branch manager in chandausi and through toll free helpline number as well. But there has been no adequate response or enquiry done from the bank's side to resolve this issue. It's been 12 days now and as per rbi's guidelines it shouldn't take more than 5-6 days for the amount to come back. The complaint number he got after registering on toll free number is [protected].

I, on my father's behalf would want the wrongly debited sum of rs 10, 000 to be credited into my father's pnb savings account as early as possible. His pnb savings account no is [protected].

This is to inform you that i bought a Metlife policy NO. 20396433 on 13-Aug-2010. I was just ask to pay the policy amount of Rs 50000 and no metlife member ask for any ID PROOF or any Document.
Then no one from metlife came for identification or CROSS CHECK of the document. and then there was a PAN CARD as ID PROOF which was not mine because i was just 14yrs old so i didn't had any ID PROOF.
The policy amount was paid by cheque from BANK OF BARODA A/C which is still running.
Now when i went to surrender my policy, metlife refused to pay the policy amount. MY MOTHER BOUGHT THE POLICY.
Same case is with my SISTER POLICY NO. 20396364.
Any one working in this organization kindly help me to get my policy money back.
THANK YOU

SIR,
I am Purchase PNB METLIFE Health Polcy From karnatka bank My policy No. is[protected] in july month but any policy document and any policy paper not recive so i can call your customer care so customer care give me speed most docket no. is EA[protected]IN. so i will check a speed post no. on internet show a recievd paper on my name but not any recieved any paper and documents. so pls cancel my polycy and refund my ammount in my account.

NAME :- MOHD SAMEER
MO. NO.:- [protected]
[protected]
ADD- C-18, KHAPRA MOHAL CANTT
KANPUR

I made a IMPS transaction for Rs. 49000 from my PNB SB AC on 4.6.16. The amount is not yet credited to the beneficiary as on 11.6.16. 3 complaints made to customer care email I'd. 1 complaint made to phone banking. 6 calls made to the branch manager (KK Nagar, Madurai branch of TN ). The Beneficiary bank (idbi bank ) has given a email confirmation for not reciving the credit. IMPS site also given a confirmation email stating that the beneficiary account is not credited. But PNB is not at all responding.
Ramakrishnan. V.

Dear sir,

Myself manbir singh, i have a saving bank account in punjab national bank. Yesterday (08.06.2016 at 06:18 pm) i was in pnb atm (Linepar, bahadurgarh (Haryana) branch, for some withdrawal. I had put an amt. Of 10, 000 for withdrawal. But atm gives out only 500rs note and at the same time, i had got an sms of debit of 10, 000rs. Immediately with in one hour, i had called to pnb customer care at [protected] and lodged a complaint (Complaint no. M[protected]. Still i didn't get any refund or any call from any consented person of pnb. I want my refund of rs. 9500. Help me out to get this.

My contact details are -
+91 [protected]
Email id = [protected]@lntecc.com

I have issue a cheque no. 088231 on dated 18.05.2016 for rs.17547.00 to m/s. Turbo minerals, ajmer and cheque presented by party for collection in there bank. The cheque return by punjab national bank due to insufficient balance and debited rs.344.00 in my a/c. There are rs.64116.6 as per a/c statement on that date. I cant understand why bounce my cheque. From this reason m/s. Turbo minerals refused to supply me the material in future on credit. I lost my credit. Please take action against bank and inform me.

Thanks,

S. L. Agarwal
M/s. Garg mineral & chemicals
76, gandhi nagar, ajmer road,
Beawar - 305 901 (Rajasthan)
Phone:[protected]
Mobile:[protected],[protected]
E-mail: [protected]@yahoo.com - [protected]@yahoo.com
Web site: garg-mineralandchemicals.com

If you want feel happiness in your heart please visit and join www.heartfulness.org

Dear Sir,
My PNB account is in IIT Roorkee branch.My transaction password of online banking has been disabled while I was adding NEFT beneficiary to my account.Please take appropriate action so that either my transaction password can be activated again or send me new transaction password to my mail id.
Name - Abhishek Pal
A/CNo.- [protected]
Mail id - [protected]@gmail.com

Dear sir, it is to observe that in pinjore (Main bazar), distt - panchkula, one of the employee his name is surinder singh, branch mian bazaar pinjore (Pnb). He is very rude and very crude and having no adicate how to talk with ladies customer. My mother went for her new atm but his reply is very behavioral even he is not talking to any one in simple word, even the whole staff also furstrated from him. So please do the favor for us and take necessary action on him. I have observed that he is rudely like every one. All customer are getting frustrated. So pls help us and remove the ambiguity person like him. Thanks and regards

This is to inform you mine account is in your solan branch and mine ATM magnetic tape has been damaged and for renewal mine ATM i approached dadumajra branch chandigarh where i did all legal procedure and they did not resolve mine issue as mine account was opened when i was in school and the reason behind not isuueing me new atm card given by emplyee there in branch is that all legal document was prepard after mine bank account was open . as i opened mine account before attainment of age 18 which is required to open residence proof i am your coustomer from last 9 years and how they treat me is just unjustified they tore out mine form and after i stand over for long 2 hours they filled mine form and refused to give me complaint form mine account no is[protected] . I Have opened this account at mine tean age and is your coustomer . after i completed mine school i got to new city for mine further studies and as you know we all need money and banking is the only way . i beg you that if you can not provied services of atm then whats the need of your bank in banking sector . i knew some officers make mistake and harash loyal coustomer i want you to take action regarding these officers in branch they did not provided me there detail and told me what ever you can do just do whom i am ? let them knew i am your coustoumer and they are the employees seated over there just to provide services i have made a video on your atm cam this incident took place on 30/05/2016.i want you to take action to mine complaint to your branch office at dadumajra i provided all mine proof to them such as voter id, pancard, passbook, they give me silly reason not to issue atm card is that mine photo does not mach mine sign does not mach .tell me how a child knew whats the importance of sign i was small when i make this account in pnb i didn't knew one day i will get in to this situation they didn't provide me compaint form torn mine first form

Respected Sir/Madam

Hello sir this is to inform you that I have forgot my atm pin no. Of my
Card no.--[protected]
Valid from - 03/16
Valid thru - 03/23
Branch - Krishna nagar
IFSC code - PUNB0064600
Account holder - Mr. Puru Malhotra
Account No. - [protected]
Email ID - [protected]@gmail.com

Please look into the matter and provide the arm pin as soon as possible.
Your sincerely

My wife had a FD in punjab national bank kasimpur Branch. after the completion of maturity period of FD my wife visited to the bank at kasimpur at that time we have been told that my wife need to submit only there photo ID and they will provide us check or cash as we wish. as my wife dont have any type of any account in any bank and the same we informed to the branch manager at time of our visit but he said that there is no need to open account and FD amount they will provide it by check or cash.

when second time we went to the Bank with the ID proof of my wife manager said that we will have to open a account in their branch to withdrawal the FD amount and refused to provide check without account opening.

i was shocked as we had an urgency at that day as we have to submit the amount for a very important work next day and the time of account opening needed 3 days for functioning but manager was not ready to provide the check without account opening even after many request.

then we called to the customer care to understand the procedure of en-cash the FD amount if somebody don't have any account in bank in their name. where we were informed that there is no need to open account for en-cash the FD amount if the amount is less than 50, 000.

same we had confirmed with Chief Manager of PNB Mr. Rajender Chaudhary and he also said that there is no need to open a new account to en-cash the FD Amount.

then we again gone back to the manager with all this confirmation but he was started misbehave with us and went from the Bank but did not provide the check .

no i am feeling cheated and very disappointed as our valuable time and money was spoiled by the Manger Mr. Ajeet singh Maurya. without no reason.

Please Help as these people are very arrogant and domineering.

I applied online for the policy on 24April 2015, and initiated the cancellation of my policy by email on 29th april because i came to know that the agent has lied to me.
I followed the protocol of cancellation - following up from the agent/customer care - insurer grieviance cell - GRO but no one replied to me except the automatic emails, and none has taken any steps to help me get my money back.
Moreover, after lot of days the pnb grieviance cell replies to me with my email edited wrongly and its history removed.
I wonder if these guys can give a headache when the person is alive then I wonder how easy would it be for the family to get money from these people, in case of any unfortunate incident ?

My policy details -
policy num 21886999
Application ID: 30812668
Policy name: PNB Metlife's Mera term plan Policy

Hi
I am abhishek kumar with account number [protected] with punjab national bank. I had made a cash withdrawal of rs 6500 on monday 23rd may 2016. The machine kept on moaning and moaning however failed to deliver the cash amount. The balance however got deducted and i was left with only 700 plus rupees. The security guard told me that it will be reversed within half an hour as pnb has a reputation of refunding money at the earliest. I have been waiting since then and the half an hour for pnb is yet to get completed. When registered in the toll free number they have told me that a feedback of the same will be received in 7 working days but he is not sure about the money. So in case pnb keeps my money for 7-8 odd days, will it be giving the appropriate interest. To be precise i have done this transaction in a p colony, gaya branch atm.

Please feel free to update me on [protected] in case the complain reach to anyone in pnb. By the way i had already done an online complain on 24th may 2016.

Regards
Abhishek kumar

Shree.. Man mahody nivedan me prathi rahul sankla propiter madhvi interpraijes [protected] ke nam se darj h me roj ki tarh bank me gya or me cash counter pr gya mujhe bank me cashiyere gopal ne mujhe[protected] ko 200000 ki 1000 ki gaddiii di thi usme se ek note. 1000 ka chipka hua bhi diya me roj ki tarh bank se nikal gya or aaj[protected] ko jb me bank gya to mene vha cashiyear gopal ko vah note. Diya or mene kha ki ap ne mujhe ye note chipka hua de diya h to mujh prathi ko cashiyear gopal ne chilla kr ashbdo ka prayog krte hue bola ki ye note vaps nhi hoga tumse jo hoe ukhad lena.
Shree man me prarthi rahul sankla ap se yhi ummid krta hu ki ese krmchari pr uchit karyvahi krne ki kripa kre, anaytha me mera account pnb jaora se or khi transfer krva lunga or mere anay sathiyo ka bhi account kisi or shakha me transfer krva dunga...
Dhanyvad
Rahul sakla
[protected]

We submitted for top up on existing housing loan and in the month of feb-2016 at pnb branch, ullash nagar-2, furniture market, kalyan, thane to sm mr santosh rout and his assistant mr sunil yadav. They collected documents and sent for valuation and search report and we have to do an expenditure of rs, 20 000 including the above said expenditure and conveyance for last three months.

Then they did civil after making us to do such kind of expenditure and earlier i had stated them i am not in a good position but doing well with my existing loan except a gold loan of my wife in which two times our payment was delyaed.

They keep on saying today tomorrow we will send you approval letter and took from me an undertaking to regularize the existing gold loan since my cibil score was not good which also i deed.

Then suddenly in the month of may they told file will be sanctioned from thane regional office of pnb and to me the regional manager mr rajesh shrivastava number was given and he denied to process my loan.

In the mean time i was shifted to wadhwa meadows and verification by rajesh srivastatava was done to including my business.

Sir kindly take action and be kind enough to return my file and refund me all expenditure done in last three months.

Sir,
i am having 3 accounts in your esteem bank at pnb extension counter shimla, where i m using current, saving and limit account. everyday i face one or other problem from the cashier of the branch who either complaint of fake notes which otherwise are not or keep us standing in que and entertaining his known clients and relatives.
sir, either this person should be replaced or i will withdraw all my accounts from the branch

He sent the following two emails along with the attachment. I am unable to attache the attachments which he had sent. Please don't take projects from him, he is a big time fraudster.

Greetings...

Having 10+ years of experience in this outsourcing field. Genuine billing
Also. Its a great opportunities for your concern. Its weekly billing process.
Form filling from punjab national bank (Met life insurance forms). Our
Clients all r most popular n giving well security. Join with us and get a
Better growth.

Direct contact with our clients
Weekly billing throughout your s/a or
Company's current account
Training ll be given for 2 days.

11 months contract (I[censored]r running good after-that we can extend ur period)
Check it out and forward your company's profile for further movements.

If you are ready then give commitments. You know its a government based
Well secured
Process. After receiving your company's profile, registration copy, account
Details along with
Deposited slip we can start the process immediately. Its 100% genuine
And government based project. Then you can get approval from my side
Within one hour.
Kindly inform that when will you start
The process for next step.. You can receive your approval before one
Day from the process starting date. We are ready and waiting for your
Confirmation.

On receiving an approval from the bank, the terminal will
Print a charge slip check the amount on the charge slip and then sign
On the same.

*note:*

* no accuracy needed (If any mistaken forms, wanna refill)
* do not outsource our forms to anyone (Data security is most important)
* every 10th day you can get your billing through bank transfer by
Calculating 7 working days
* training ll be provide directly in your office
* its not company, we are bank. There is some bpo procedure like mou, sla
And software. Want to get that all from others. That's why 6000 rupees. If
You r interested, send your company's profile, registration copy, current
Account details.

Regards,
Raghavan (Pnb met-life forms executive.)
(0) [protected]
(0) [protected]
(0) [protected]

U know its banking process. Sending samples documents and demo work
Prohibited for data security issue.

We are holding some information for avoiding fake from consultant. Kindly
Co-operate with us.


*note * : we are not company and we don't have bpo documents
And procedure. That's why rs. 6000. Send me your company profile,
Registration copy, current account details (For billing) along with rs. 6k
Deposited counterfoil to [protected]@gmail.com and add
Cc to
[protected]@pnb.Co.In. After that you can get approval from our side and mou with process - head office
Contacts, software within 2 hrs. Training will be provided.Inform me
Immediately for
Further.

* without our banking process approval do not proceed further. After your
Details verification if we are not interested to provide process, your
Remittance rs.6k will be return to your account immediately.

* wanna get mou and software from private, so only rs.6000.

*
*the contents of this email can be confidential or privileged information,
Which is solely meant for the recipients only. If you are not the intended
Recipients, we request your good-self to delete the same, and inform us on
The same email id. *
*disclosing, copying, distributing or taking any action with respect to the
Contents of this information is prohibited. We also shall not be liable for
Any errors, omissions, viruses or any computer problems experienced by any
Recipient as a result of this email. *

2nd email : dear vendor,

As per our telephonic conversation sending the single seater procedure to start the work:

Send your system configuration, net connection details, pan card copy, s/b account details (For billing) along with rs. 6, 000 deposited slip, signed acceptance copy.

For our pnb process deposit rs. 6000 to:

Name : latha s
Acc # : [protected]
Branch : namakkal town
Bank : state bank of india
Ifsc : sbin0000881


Regards,

Raghavan
Pnb met-life,
Nungampakkam,
Chennai.
(0) [protected]
(0) [protected]
(0) [protected]


Pnb's offering

Our best form-filling project for small companies


Disclaimer:
The information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of punjab national bank. The bank considers unencrypted email as an insecure mode of communication.

This fellow is a big time fraud. He took 6k from me initially and then rejected saying my account is out station so he can't process. And when i asked for refund he said to arrange other person's document then he will refund. My friend thought he is genuine and sent her details along with 6k. After taking the money he didn't call at all. And after making repeated number of calls from my friend's end he called after 4 days and said she has missed the training and he want 4k more to get the forms filled by his friends and will show it in her name. When she refused to give, he started harassing her by sending her and her friend nonsense messages.
He also has sent project specification as an attachment.

Hello sir,

My name is subhash singh. I live in delhi. I just want to bring your attention towards an incident happened with me on december 5, 2015 around 6;14 pm that somebody did a withdrawal of rs.25000 from my account through atm transaction. However, the atm card was with me. I immediately contacted the bank customer care and got blocked my atm card. Then i dialed 100 delhi police and lodged a complaint but when i reached the nearest police station in khajoori khas. They said we can not take your complaint just go to the police station where crime scene happened means where the atm withdrawal happened. So, i contacted the bank to know the atm location where money was withdrawn, they told me about the location that was "roopalya complex" but didn't tell the full address where it is located. And when i visited the bank branch at punjab national bank yamuna vihar delhi 110053 they told me to contact the police to get the investigation done, we don't have the full details. Now i am in big trouble to whom should i contact. Please take necessary action as i am not getting any solution neither from bank nor from police.


My nearest police station is khajoori khas delhi
My account is in punjab national bank, c3/33a yamuna vihar delhi 110053. Ph:[protected]
Bank manager name is b s adhikari.
A/c no. Is [protected]

Regards,
Subhash singh
A-411 street no.7, moonga nagar, karawal nagar road delhi 110094
Ph: [protected]

It is meaningless to have customer care number by pnb, since; no one picks up the phones at phone no. [protected]/91. It is very poor on the part of pnb to have such staff who are shirkers and kamchors and defaming the pnb, which is a leading bank. Pnb authorities must take action against the defaulters.
In fact i wanted to enquire about my army pension of orop statement. My pension account no.In pnb is [protected]. I shall be grateful if central pension auth of pnb can provide me my orop statement through my email address. My registered mob no is [protected] and my registered email address: [protected]@yahoo.Co.In
Thank you.
Col k l jaspal (Retired).

My account no is [protected],
I have deposited 800 on[protected], on[protected] when check the balance then its 238.12
20160513 shortfal rec-d-27.42
20160513 shortfal rec-d-25.00
20160513 shortfal rec-d-114.00
20160513 shortfal rec-d-17.10
20160513 shortfal rec-d-115.00
20160513 shortfal rec-d-17.18
20160513 shortfal rec-d-114.00
20160513 shortfal rec-d-115.00
20160513 shortfal rec-d-17.18
On a single day the bank charge 561.88