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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 24

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A
Anamikash
from Noida, Uttar Pradesh
Oct 2, 2021
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I have done phonepe transaction of amount 2000 rupees.
Which is failed due to bank network issue.
The money has been deducted from my account but money has not been refunded .
The failed transaction id of phonepe is- T2110021918261942833857
Please resolve this issue as soon as possible
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    S
    Saral Mitra
    Oct 2, 2021
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    Useless Customer Care Phone Nos. given. Not a single No. is functional.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      S
      shivamjaiswal95
      from New Delhi, Delhi
      Oct 2, 2021
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      Sir, I had ordered a product from Amazon for Rs.630 on 03 September 2021, but the order returned back to amazon since it got damaged in transit.

      After the product got received by the seller, Amazon initiated the refund of Rs.630 on 08 September 2021 to my Punjab National Bank account, but the amount has not been credited in my bank account.

      The Refund Reference Number is # SP0PIU7X0000KSM7VDJ6, which is provided to me by Amazon.

      After calling PNB customer care, they told me that PNB customer care cannot track the amount from the Refund Reference Number and for that I have to visit the Bank's branch.

      Then after visiting the branch, they told me the same thing that branch cannot do anything with the Refund Reference Number and they can only tell me if the amount is credited in my account or not.

      Please help me, since it's been 23 days since Amazon initiated the refund but still haven't received the money in my Bank account.
      +1 photos
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        S
        Saral Mitra
        Oct 2, 2021
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        Address: PNB, Garpar Branch, APC Road,Kolkata - 700009, West Bengal.

        Pension credit alert not received. But pension to be paid to me for September, 2021 was informed through SMS. Pension for September, 2021 still remains unpaid. Retired Central Govt. official in distress, specially this being the festive month
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          T
          Tanmoy 1420
          Oct 1, 2021
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          Address: Khepal, sabang, paschim Medinipur,721144

          Mera paisa 2 times account se kata h .. ku kata h ni pata .. kripya mera paisa vapas kare yea toh bole ku kata h .. jitna jaldi ho sake help kijiye .. Dhanyawad
          +1 photos
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            A
            akg367
            Sep 30, 2021
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            PNB Customer Service Team

            This is regarding my refund of Rs. 1499/- from Amazon that was processed on the 8th of September 2021 by them, however, it has not been credited to my account number XXXXX[protected]. My account is at PNB Noida Sector -1 C-13.

            I have called PNB customer care and shared the Refund Reference # SOWAOBF20000KSM3TLCI shared by Amazon. They suggested mailing the matter to [protected]@pnb.co.in.

            I have again checked with Amazon customer care and they have updated that Refund Reference # SOWAOBF20000KSM3TLCI can only be generated once the amount is sent for credit to the Bank and they can't do anything after that and the only option is to file a dispute with PNB.

            I request you to kindly look into this matter at the earliest and get my refund credited to my account as soon as possible.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              S
              santoh kumar varma
              Sep 29, 2021
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              Hello gentlemen,
              I am santosh kumar varma. I have booked the train ticket on 24.07.2021 via AMAZON but first time transdaction failed and 2nd time transdaction done while amount 508.68×2 deducted in both time.
              According the AMAZON failed amount 508.68 refund against RRN[protected] but this refunded amount not credited in my PNB account yet.
              So you are requested that please cooperate and resolve.

              Account no. [protected]
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                M
                Manjeet8011
                from Delhi, Delhi
                Sep 29, 2021
                Resolved
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                Resolved

                I have done insurance in PNB MetLife on 27 July 2021 and made the payment of 30000
                Then after that I got verification call from their helpline I gave all the details they asked. Then they were asking too many details day after day then I refuse to do this policy. Till now I have not get any refund from PNB MetLife
                I have attached the screen shot of payment made
                +1 photos
                Oct 21, 2021
                Complaint marked as Resolved 
                The amount has been refund in my account.
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Oct 08, 2021
                Updated by Manjeet8011
                No response from PNB MetLife regarding above complaint
                Oct 09, 2021
                Updated by Manjeet8011
                Payment evidence

                Refund has been received in my account.
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                  A
                  Arsala07
                  Sep 27, 2021
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                  Address: Meerut college, meerut

                  Amount was deducted but doesn't reflect in merchant account. Though transcation was successful...
                  +1 photos
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                    A
                    Arsala07
                    Sep 27, 2021
                    Resolved
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                    Resolved

                    Address: Meeeut, Meerut college

                    I have done the payment through UPI by google pay...amount deducted but doesn't reflect in merchant account though transcation was successful
                    +1 photos
                    Oct 6, 2021
                    Complaint marked as Resolved 
                    I had contact through complaint number of Punjab National Bank... They had registered my complaint And after 1 day only my amount is refunded back to my account. They don't even get the notification from consumers complaint platform.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Oct 18, 2021
                    Updated by Arsala07
                    For your complaint kindly contact over pnb complaint number[protected].
                    They will resolve your issues within 1-2 working days.
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                      R
                      Rishibha Jain
                      from ROORKEE, Uttarakhand
                      Sep 24, 2021
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                      Address: Ramnagar, Roorkee
                      Website: PUNJAB NATIONAL BANK

                      My name is Rishibha Jain and I had ordered E-Smile 16 Pack Heavy Duty S Hooks Black S Shaped Hooks Hanging Hangers Hooks of RS. 255.55 in Amazon on 2/09/2021 and after 7/09/2021 I returned this order due to personal reasons. And on 8/09/2021
                      Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                      30005412501245001892144 and told me to fill charge dispute form but the Branch staff rudely ignored my plea. So
                      please kindly respond to this complaint it's very urgent. My card number is [protected]
                      +1 photos
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                        B
                        Bank1122
                        Sep 24, 2021
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                        Bank help
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          D
                          devksp
                          from Kashipur, Uttarakhand
                          Sep 22, 2021
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                          Respected sir
                          I already informed you as well as PNB Bank As well as I wrote a complaint to Bank Ombudsman about my transaction. But from 2Feb 2021 to till now I did not get back my money back. My bank Account no is-[protected], Name -Devender Singh Rawat, Money 5647 Rupees. I really don't know where the hell my money has gone. I called so many times to the customer care of PNB as well as IXIGO care. But the PNB customer agent is saying that your money has transferred to IXIGO and IXIGO agent is saying that they did not receive any money from here. Now what should I do. Even I talk to the PNB Manger of my area but she said i can't help you on that just write a complaint to the Bank Ombudsman.
                          +7 photos
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Online transaction hua hai ye. payment online kia hai debit card se uske lie apke mobile par otp aya hoga. Ab ya to apka mobile apke pass nhi hoga. Kisi ne otp le k payment kar dia. 10:47 pm . Apni family me pta kro kisi se. Bina otp btaye koi payment nhi hoti hai
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                            M
                            Mousumipaul
                            Sep 22, 2021
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                            I am MOUSUMI PAUL, savings account holder of PNB bank, my account number is[protected], KASBA BRANCH. On 7th JULY I had a transaction of₹2931 but It was unsuccessful because if the transaction was successful then there is no reason to initiate refund of mine by Razorpay authorities.. So, Razorpay has initiated my refund of ₹2931 with the reference number[protected]. I have attached the screenshot of the details. But after so many days I didn't get any refund of ₹2931.

                            I want to register complaint against punjab National Bank for not initiating my refund o₹2931. It was the day of 7th July. I need my money ASAP. PLEASE HELP ME SIR.
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            I have attached the screenshots regarding this complaint.

                            Refund was not received - Comment #3897099 - Image #0
                            Refund was not received - Comment #3897099 - Image #1
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                              U
                              uzma vaseem
                              from Mumbai, Maharashtra
                              Sep 20, 2021
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                              महोदय
                              निवेदन है कि मैं आसमा w/o वरीस मेरा खाता PNB बढ़ापुर मै है खाता सं. [protected] है मेंने 02/09/2021 को अपने खाते में बैंक ओफ बड़ोदरा का एक चैक 100000 रुपये का जमा किया था जिसकी चैक सं. है 000946 है लेकिन हमारे खाते में अभी तक चैक नहीं जमा हुआ
                              ब्रांच मै जाते है तो को सही जवाब नहीं देते
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                M
                                maniskul
                                Sep 20, 2021
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                                I got refund initiated of amount Rs 17, 999 from Amazon on September 9, 2021 to my PNB account ([protected]) with refund reference #[protected] but the amount is not reflecting in my account as of now three days later. Calling Amazon they say I have to follow with PNB with the reference number, but PNB customer care says they can't help and I have to visit the Bank Branch where the account is. Visiting the bank branch did not help as the staff had no information on the procedure to be followed. Kindly help.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  maniskul
                                  Sep 20, 2021
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                                  I got refund initiated of amount Rs, 17999 from Amazon on September 6, 2021 to my PNB account ([protected]) with refund reference #[protected] but the amount is not reflecting in my account as of now three days later. Calling Amazon they say I have to follow with PNB with the reference number, but PNB customer care says they can't help and I have to visit the Bank Branch where the account is. Visiting the bank branch is not of any help as the staff has no information of the procedure to follow. Kindly help.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Sep 20, 2021
                                  Updated by maniskul
                                  By mistake I filled the wrong reference number, please check the new filed compaint.
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                                    V
                                    Vandana Sindhi Moolchandani
                                    from Udaipur, Tripura
                                    Sep 17, 2021
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                                    FDR premature before 35 minutes without giving information

                                    Address: Punjab National bank, Chetak Circle Branch, Near UTI Circle, Saheli Marg, Udaipur (Rajasthan). 313001, Gumati, Tripura

                                    On 14 September 2021 I gave three FDRs to Senior Manager of Pnb of chetak circle branch near UIT Udaipur. Out of 3 FDRS 2 were matured on 6th n 10th Sept but one was Mature on 15th September. At 4.25pm FD of 15th September prematured without my instructions n due to 35 minutes of pre maturity I suffered a loss of Rs. 3300. I only wrote pl mature my fdr n transfer into my saving account backside of FD. They didn't share the information regarding...
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                                    N
                                    naveenmehta912
                                    from Shimla, Himachal Pradesh
                                    Sep 17, 2021
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                                    I returned 2 items of the same price to Myntra. Both were of ₹531. One of which was credited instantly but I haven't received a refund for my second order. Reference id of both transactions are as follows:
                                    [protected]
                                    [protected]

                                    One of these two is still due.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      D
                                      deepak dhankhar 19
                                      Sep 16, 2021
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                                      Address: CHARKHI DADRI

                                      Amozan Navita w/o deepak
                                      1-Amount-499/- Order no[protected] dated 03/07/2020 & Ref no[protected] dated 09/07/2020, 2- Amount 699/- Order no[protected] dated-06/07/2020 & Ref no[protected] dated -15/07/2020, 3- Amount -399/- Order no[protected] dated-08/07/2020 & Ref no[protected] dated- 13/07/2020, (4)Amount-379/- Order no[protected] date- 24/06/2021 & REFUND DATE- 29/06/2021
                                      Total Refund Amoun (499+699+399+379)=1966 not refund my a/c no- [protected] & debit card no- [protected] a/c holder name- Deepak S/o Jai singh, my a/c in PNB BANK CHARKHI DADRI . please help me i visit bank so many time but not help me, my phone no- [protected] & [protected] email id- dk[protected]@gmail.com
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Sep 26, 2021
                                      Updated by deepak dhankhar 19
                                      No refund my account
                                      Oct 01, 2021
                                      Updated by deepak dhankhar 19
                                      No refund amount my Account
                                      Oct 10, 2021
                                      Updated by deepak dhankhar 19
                                      Please help me, no refund in my account
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