Punjab National Bank [PNB] Complaints & Reviews

Sir I ( Durgesh Kumar ) A/C NO [protected] am unable to withdraw the amount by my ATM card. Since last two days I am trying to do that but machine is giving a response code 050 and unauthorized card usage. Other facilities like balance inquiry etc are available.
I approached to customer care ,they told me that some of the options might be disabled from your mother branch. Yesterevening I phoned to your branch member about this case.

Therefore you are kindly requested to take appropriate action against this inconvenience to this customer as soon as possible.
I shall be highly grateful to you sir.

Dt:: 17July 10 Durgesh Kumar


Address:
(Durgesh Kumar & Meera Devi) Vill & Post- Achora Disst -Faizabad

I HAVE SB A/C NO [protected] IN PNB B/O TANDA TPP.I TRIED PNB ATM AT TALKATORA ROAD LUCKNOW ON 05/07/2010.RS 10000 DEDUCTED FROM MY A/C BUT I HAVE NOT GOT MONEY.
I HAVE COMPLAINT IN PNB ATM CELL ON 07/07/2010.BEARING COMPLAINT NO[protected].

I HAVE SEND MAIL TO PNB COMPLAINT CELL,CO LUCKNOW BUT NO BODY GIVE THE SATISFACTERY ANSWER.KINDLY LOOK THE MATTER.IF YOU HAVE THE PNB CMD MAIL ID KINDLY SENT TO ME.I...

Dear Sir,

I would like to draw your kind attention in a desperate situation that my Account (A/C NO.[protected]) has been debited on different dates i.e.,[protected],[protected] &[protected] for Rs.5,349/-without any basis (break-up is being given in detail at the bottom herein) and reasons best known to the bank as I have never used/withdrawn the above said amount through my ATM cum Debit card and hence, I am very much surprised by this mis-happening being a bonafide customer since long and I am very much disappointed that this was caused to me through our reputed/well-known Punjab National Bank situated at G.T.Road, Ghantaghar.Ghaziabad.This above fact/incidence was brought immediately to the knowledge of the present manager of the above mentioned branch on 03-may-2010. Furthermore, I am very much worried about the safety of my confidential data base kept with you assuming safety of the same.

Till now, no positive action has been taken by resolving my very serious problem of reimbursement of money without my knowledge/consent.

Now, in anticipation with immediate positive strong action from you to my satisfaction by remitting the above said amount in my account without making any further delay in the subject matter.

Hope, you will inform me about the same as earliest as possible.

Thanking You,

VINOD KUMAR

Mob .No-([protected])

Respected sir ,
We are having embroidery unit in the name of rushiraj embroidery at c/74,pramukh park industrial estate,padesara,surat.We have purchased two embroidery machine in year 2007 for which we have taken loan under tuff scheme from Punjab national bank majura branch surat.Till date we have paid our installments to bank regularly.After complition of period required under tuff scheme, we have inquired regarding our payment of subsidery amount whether it is received or not ? The bank manager stated that it is yet not released from central govt.We frequntly inquired regarding our payment, as all our neighbouring unit received payment from respective bank, than we again inquired, now bank stated your payment is yet not received.During month of march 2010 we have written a letter to head branch of punjab national bank delhi and copy to HR.The branch manager told us that your file is not traceble at circul office,and it is misplaced by the bank's staff.Than branch sent another copy of our file to circul office.We have approched manager of bank at relevent time.He stated that your case will be put up in board meeting and thereafter we will decide what to do.
Sir we request you to intervene in this matter.We are micro small scale unite, having poor financial condition.Now-a-days there is no margin in the embroidery work.It is very difficult to survive for small unite.We have timely lodge our claim with bank but after passing three years now bank stated that file is misplaced.
In entire episode there is no mistake from our side.It is here to mention that we requirely getting money of interest subsidiary from state govt.
We humbly requesting you sir to please intervene in this matter and direct the bank of realize our tuff subsidiary amount.

Yours faithfully
Rutvij.R.Rao
pro.Rushiraj embrodery

To


The Manager,
Punjab National Bank,
New delhi-110001.


Sub: regarding wrongly debited from our saving account.


Dear Sir,


My name is ANKIT KUMAR SHARMA. I have an account with bank account number [protected] in branch railway road Gandhi marg, ALIGARH.
I want to withdraw some amount from ATM but unfortunately I haven’t received the cash because of shortage of funds. Next day when again I do the same procedure then I saw there was already 7000/- debited from our account. I shocked and went to your nearest branch at patel chowk. They people told me contact their customer care and after that customer care told us that you have to wait for 15 days and the funds will be credited.
After waiting so long, when we again contact the customer care then they told us you have to visit your branch where the account you have. We had faced the same there.

Now, please tell me what we have to do.




Yours sincerely,
Ankit kumar Sharma,
Contact—[protected].

To
The Branch Manager (ATM)
Punjab National Bank,Bank Road Gkp.
Sir,
Subject:- Cash Not Withdrawal but Amt.Rs.5000/- Debited in A/c.

I, Surendra Prasad Gupta, have an A/c No.[protected] with Punjab National Bank Bank Road Gkp.,used my ATM Card to withdraw Rs. 5000/- from my account at the ATM counter of PNB MMM ENG.COLLEGE Deoria RD on Dt.15/06/2010 at 3.30 pm. As soon as I inserted my ATM card and entered details of withdrawal of Rs.5000/- Internal Process being in ATM Machine but No money came out. Blank printed slip also came out then I asked to Security Guard about Cash withdrawl he say that Cash less in ATM Machine and reuse for less than 5000/- then at 3.38 pm i withdrawal Rs.3000/- only .As per slip I found that an amount of Rs.5000/- has been deducted from my PNB account. Later I complained about this to the Contact No.[protected] on dt.15/06/2010 and next on dt.18/06/2010 but no action was taken. The customer care service advised me to make a written complaint to crm.isgipnb.com.in but this site could not open even after many attempts. Please forward this complaint to the customer care PNB and oblige.

yours sincerely,


Surendra Pd.Gupta
A/c No.[protected] Punjab National Bank,Bank Road Gkp.
Dated 24th June 2010

The Branch Manager
Punjab National Bank
Sheikh Sarai Phase-I
New DelhiT
Sub: Regarding ATM transaction dated 23rd June, 2010 at SHEIKH SARAI PHASE-II

Ref: Complaint No. AT [protected](HELP LINE) dated
23rd June, 2010

This is to bring to your kind notice that yesterday (23rd June, 2010 at 20.24 at AM ID D2150400) I tried to withdraw Rs.10,000/-(Rupees Ten Thousand only) from PNB ATM located at Sheikh Sarai Phase-II, New Delhi-110017 using my SBI debit card. The ATM machine didn’t dispense the requested amount but the transaction slip dispensed from the ATM machine reflecting Rs.10,000/- debited from my account. The ATM machine also stopped working after that. The facts were brought to the notice of Security Guard deployed for this ATM who advised to complain SBI.
The details mentioned on the transaction slip are as follow:-
Date: 23/06/10 Time 20.24 ATM ID: D2150400
CARD: 622018XXXXXXXXXX994 TXN.NO. 6477
WITHDRAWAL RS.10000.00
FROM SAVINGS A/C [protected]
AVAIL BAL RS.26981.00
RESPONSE CODE 000

In view of above you are requested to kindly get reversed the said amount of Rs.10,000/- and transfer the same in my SB a/c No. [protected](SBI, Masjid Moth Branch, New Delhi) OR send the DD at the below mentioned address .
Thanking you,
Yours truly,
(RASHMI)
Present address: 36 F Pkt K
Sheikh Sarai II
New Delhi-110017:
Dated the June 24, 2010 SB a/c No. [protected]

RES SIR,
I HAVE TO INFORM YOU THAT MY SB A/C NO [protected] IS RUNNING AT PNB SADAR CANT JHANSI.I HAVE DROWN RS 9000/= BY ATM P.N.B SIPRI BAZAR, TANDON ROAD ,JHANSI ON[protected].BUT I GOT RS 3500/= ONLY BY ATM MACHINE.I REPORTED THE MATTER ON[protected] AND FORMD THE COMPLAINT NO. IS 28306016.SO MANY TIMES I PHONED ON A.T.M NO. [protected] BUT RESULT IS NOTHING.WHAT IS YOUR SERVICE I AM VERY TENSE.
THEREFORE PLEASE SEND MY UNPAID AMOUNT RS. 5500/= ON MY SB A/C NO. [protected] IMMEDIATLY.IN THE RESULT OF NOTHING AFTER SEVEN DAYS I WILL HAVE TO GO THE CONSUMER FORUM AT JHANSI.
A/C HOLDER NAME -MRS AWADH KISHORY SHARMA
CONTACT NO[protected]
MOB.NO- [protected],[protected]

Not a good customer Servies Staff and manager never being on time. Staff Do not have manners to deal with their customer. they are sitting on Enquiry counters and other counters but they cant help customer first they use rude way cummunication and then sort out r they getting paid for their jobs or they are doing some sort of asocial work is thier anyone who can take steps against as i never found brach manager their in the morning and whenever u ask staff where is the manager they never reply properly about manager's timings. this is the worst situation of punjab national bank opposite pathanpura near sophia market saharanpur.

Waiting for a your cooperation and better reply soon..

I am a defence pensioner. My account No. is [protected]. It is brought to your kind notice that the pension arrears which was declared by the govt. w.e.f 01 Jul 2009 is not credited by PNB till date, whereas all the other banks have credited.

Sir,
My name is Sushil Kumar and my Mb. no is [protected], sir had to deposit Rs 4000/- in my brothers account which is in Samalkha (Haryana) Branch i was in the queue from one hour when it was my trun cashier said that he will accept cash form the person who is of our branch and latter from you i complant to manager but he said that the casher said correct you should wait till customer of our branch is there and latter we will take your cash so sir it take two hour to deposit cash

Sir, I am Rajesh Kumar Verma, holding an account in PNB Bank, Ghaziabad U.P, with Account No:[protected] went for transaction on 2nd june 08 at near abut 8:00 pm for an mount of Rs.1000 from PNB ATM Punjab National Bank, Hazratganj , to some technical error, i couldn't receive cash. I writen complaint to PNB bank GHAZIABAD 43 AMBEDKR MARG Ghaziabad and also to customer care of PNB. But I didn't get any amount to till date though they are regularly assuring me.

Kindly take some necessary action to return my amount.

Thanks and regards,

rajesh kumar verma
[protected]

Newly installed machine in Janta Flats, GTB Enclave, i was trying to withdraw
money, but my 5000/- Rs.got stuck on in, later i found that from my a/c. money was withdrawn, i called to ATM customer, they replied me that the same will be added to your account in 72 hrs. lets hope the same.
Javed ahmed - 953, DDA janta Flats, GTB enclave, Delhi - 110093
Contact No. [protected]

the detail of atm withdrawal is as follows:

Cyber Receipt! Date:08/06/10 6:43:31 PM

Transaction Details
Account Number [protected]
Transaction Date 08/06/10
Transaction Amount INR 5,000.00
Transaction Type DR
Transaction Particulars ATM/CWDR / I7392700/3342 /[protected]

Respected
application regarding delay in check clearance by pnb bank sadar bazar sagar & central bank of india banda sagar (district). i got a payment of 8000rs in a form of check from msk saraf from banda from personal ac.of central bank banda sagar (district) as a name mm traders and following firm ac.is in pnb bank sadar sagar at 26.04.10 we have put it in bank after that there is no any response from pnb bankcheck details as following:
no.[protected]. waiting for acknowledgment at the earliest.


your faith fully
mm traders

I Roshan Singh with PNB A/c- [protected] tried to book an air ticket by Indigo Airline in the begining of march, 2010. Unfortunately ticket could not be booked due to some technical error appeared on the screen but my account debited with Rs. 5,340.00. On 10 th march i lodged a compalint with PNB customer care ( compalint no[protected] and was assured by them to solve the problem within 45 working days. I contacted many a times to PNB customer care but they told me to wait. Now it is 5 th june, 2010 and my amount is still pending debited. therefore you are requested to do the needful.

r/sir,
i m gradutate unemployed. i have apply in pmry sheme n got training an all things.but bank refused me to give loan.bank is saying my father is a old (25 years) defaulter under the pmry.i met to compromise officer n i m ready to clear the amount of 25000.but the bank said that i m not elegible for this loan. they said on one ration card or only one famly member can apply this loan. but my father take this loan before 35 years when u didnt born.then how can we face this problem. i really need this loan. plz give me guideline how can i get this loan.

Respected sir,

I am regular account holder of pnb bank,

I were go for check withdrawal in your pnb kankarbagh branch, that check was 29800,

My chek is also withdrawal there but I have found only 28600, after that I complained there.

But employee of cash counter has not expect it, after that I said other employee & branch manager also but no one take complain mine.

So I requested to you please take action instantly, that I receive my money as soon as.

Rajnish kumar

Mob:- [protected]

Hi !!!

This is for reminding the Punjab National bank staff that I do have my
account in the esteemed bank from last 5 yrs. On 25th November Last
year I ( Meenakshi Pant; Account no. [protected] ) shopped with
the Debit card for 8,205 from Duke Showroom from Faridabad. But
Shopkeeper Swapped three times( POSP/16604551/210136/[protected];
POSP/16604551/209788/[protected];
POSP/16604551/209661/[protected]) for 8,205 /- & the Transactions declined for all three times. The Complaint have been Done Several
times to Custmer care & Branch at Nainital & Faridabad. but No Satisfactory reply has been there.

Complaint no. for the request is 22248148 done on 26th nov 2009. Every time we talk with the Customer care we get an assurance that investigation has been done & we will receive the money in couple of days but this has been 100 times that their couple of days hasn't come yet.

This is our humble request to help us out for getting the sum cleared
as this has been several months we had been waiting to get back out
Money.


Thanks

Meenakshi Pant
Account no. [protected]

Dear Sir,
SB a/c No. [protected]- Levy of QAB charges
I am maintaining a Savings Bank a/c with your Chowk Branch Lucknow. When I recently got the passbook completed , I was shocked to note that the Bank had deducted Rs. 900 towards QAB charges during the previous six quarters for not maintaining the minimum balance in the a/c. On approaching the bank through written application, the Branch vide its letter No. 11 dated 07...

Dear sir
We had deposited Rs 16403.00 on[protected] by NEFT. the particulars are given as under:
UTR No. : PUNBH[protected]
AMOUNT: Rs 16403.00
TXN ID : S 35263322 DATED[protected]
TRAN REF NO.: SD 17879920
STATUS: T
BENEFICIAERY: DHBVNL BALSAMAND
A/C NO.: [protected]
NAME OF BANK: STATE BANK OF INDIA BALSAMAND
IFSC: SBIN0011844

THE AMOUNT HASA NOT BEEN CREDITED . PLEASE DO THE NEEDFUL TO CREDIT THE REQUISITE AMOUNT. WE ARE FACING ENORMOUS COMPLAINTS AND ANGER FROM OUR CLIENT DHBVNL BALSAMAND