Punjab National Bank [PNB] Complaints & Reviews

Sir
this is Jyoti Agrawal A/c. No. [protected] having a account in PNB branch Gursarai, Dist. Jhansi. Sir i am a teacher in Basic Shiksha Parishad and i have got transferred Dt. 17 July 2010 at Main Jhansi. So I want to transfer my account in at PNB Sadar Bazar Jhansi Dist. Jhansi Branch.
I have given written application three times in last 4 months at PNB Gursarai branch but every time they are trying to put me off and still today they did not transfer my account at PNB Sadar Branch Jhansi So I humbly request you plz. Transfer my account from PNB Gursarai branch to PNB Sadar Bazar Jhansi just now because for this reason I did not get my salary from last 4 months so plz do it today. And plz take a serious action of these employee who create unnecessary problem to customer.
I will we lot of thankful to you.

Customer
Jyoti Agrawal
A/c. No. [protected]
At PNB, Gursarai, Dist Jhansi (U.P)

COMPLAINT FORM
1. Bhajan Lal
2. E-70, Nand Gram, Ghaziabad, Pin-201001
Phone:-[protected], Email:- [protected]@yahoo.com

3. Manger,
Panjab National Bank ,
80, Meerut raod, Ghaziabad-201001

4. PARTICULARS OF BANK ACCOUNT
PPO No. S/055335/2006
Mode of Operation : Self Type : S/B
Customer No. : FYQ000250
Account No. : 402100 [protected]
Mr. Bhajan Lal
E-70, Nand Gram, Ghazaiabd

5. BRIEF DESCRIPTION OF THE COMPLAINT

Respected Sir,


I (Bhajan Lal) retired from Army and my pension account shown above,
I have not payment of revised pensionary benefits as per sixth pay commission. I was requested to manager PNB meerut road Ghaziabad, but they have not any response,

So that I am requesting to you.

I am attaching concern detials.

Kindly solve the matter as soon as possible.

Thanking you,

Bhajan Lal

[protected]

Respected Sir,
Myself Ravi Shukla, I have opened my account in Punjab National Bank. Branch- Deoria Sadar (Deoria Railway Station Road) on[protected]. I have got atm card.
But till now it is not activated, when i went their to complain then one of the Employee who is atm incharge behaved very rudely he said that "i will activate it when i want and no one can do anything to me".
So i kindly request to activate my atm card, i will be very grateful to you.
Your's Sincerly
Ravi Shukla
( Uma Nagar Ram Nath Deoria, Deoria Sadar) Please reply me on ravi.[protected]@gmail.com

sir i am tarun gautam i have an pnb acount...A/C..[protected]....sir today i have visted axis atm of new madho nagar saharanpur....and i have enter the amount transaction of rupees .10000...but due to some problem i hav,nt receive the amount but the same amount is deducted from my acount ...sir so plzz look into this matter and plzz try to return back my money as i am having need of that money plzzzzzzzzzzz....thank you
tarun gautam
saharanpur .u.p
mob .no .[protected]

dear sir i am customer of PNB branch nangal choudhary. on 18/08/2010 i make a withdraw of rs.10000/-
but i could not get money and balence was cut down . i make total transaction of rs. 10000+10000+4000
on that day but i could recieve only rs.10000+4000 and atm didnot return remaining money .
on 19/08/2010 i made a complain to pnb customer care on the toll free no .they logged my complain but still 3 months passed they donot take any action to return my money back..in the pnb bank i visit so many time but they denie to do this work by saying this is not our work. please help me regarding this.

name of account holder -- mr. bastiram
acc.no. - [protected]

Sir,
I got my Transaction id disabled due to 5 wrongs attempts,applied for new password.I got the password in time,but Now bank has failed to activate my transaction.Repeated visits to bank have not yeild any results,kindly do needful at ur end.My customer id is DPV000195 and my account no is [protected].

I am having SB A/C in PNB bearing no.[protected]. On 2.10.2010 I visited for withdrawal of 9000/- to the ATM connected with PNB, Aliganj Branch, Lucknow. During transaction electricity disconnected due to electricity failure and ATM become switch off resulting which ATM did not delivered me money as well as my ATM card. After that I made a call on [protected] to block my ATM card, after that a got a sms that my a/c had been debited by Rs.9000/- while this was not delivered. Then I lodged a complaint on 4.10.2010 and got complaint no. 50320600. Since then it is my routine to make call to their customer care centre, but they are doing nothing to dispose off my complaint. Meanwhile I sent so many e mails to different officers/authorities of PNB but they did not replied except two (Shri SK Bansal & Madam Sudeshna Sharma). Mostly they are deleting the mails without read (as per delivery report in my mail box).
Please do the needful and help me so that I can get my amount at the earliest possible.

I AM PNB ATM CARD HOLDER.I GO TO ATM OF AXIS BANK ATM SITUATED IN GALI NO-8 KAILASH NAGAR DELHI-110031 FOR CASH WITHDRAWL OF RS 10000/= ON DATED 27 JULY 2010.BUT I RECEIOVED ONLY 2400/- RS.
I COMPLAINT TO PNB CUSTOMERCARE AND PNB BANK GANDHI NAGAR.BUT AFTER 3 MONTH THEY COULD NOT SOLVE MY PROBLEM.MY ACCOUNT NO IS-[protected],ATM NO-[protected].

sir
i transact 2500 rs from RBS bank noida at date 24th oct. 10 pm and i hav account of pnb but i did not get the money . so plz help me

sir my son typed wrong pin in three attempts that is why my card has got blocked please unblock my card in another one hour because its urgent and i am going out of delhi.

I give a request of changing my signature in my bank. on behalf of that I issue two cheque to my friend of Rs. 2000 and 5000. in same day.
My friend submit one cheque in P.N.B. bank and other in S.B.I. bank.
First cheque of Rs. 2000 Present in P.N.B. bank by my friend didn't clear by P.N.B. bank because they didn't update my signature.
Second cheque of Rs. 5000 Present in S.B.I. bank by my friend. When this cheque came for present to clear in my bank they have been charge of Rs. 100 my A/c for signature differ and cheque dishonored charges. Same in my friend A/c.
When I contact with my bank for know the reason they find their mistake and back my money and on that time update my new signature and clear first cheque of Rs. 2000.
Now my friend demanding for Rs. 100 charged by his bank. otherwise he will sue on me.
by here i m not default.

I have not received the amount of Rs.10000/- from PNB ATM SEctor 26, Jaipuriplaza, noida on 13.9.2010 from my PNB S/B A/C No. [protected], and the amount has been debited to my account. I have make a complaint on the same day with no. 34485291, but the amount has not been credited to my account after a period of 1month. please help me.

To
The Manager
Punjab National Bank
Chembur, Mumbai-400072
Sir
I am saving account holder of your branch under S/F. No. [protected] with my mother any one us operate this account. I need ATM Card from PNB. I opened my account 22/09/1986 for your information please. I submit my ATM card form to Baddi PNB Branch & Nalagarh PNB Branch but they refused to give me ATM cards, Saying that the ATM card shell issue of your opening account branch. So Your requested to please allow me to ATM card to any branch of PNB nearyby me.

Thanks & regards
Sanjay kumar Amar Nath Nag

dear sir
on thurdays i bought some scrip and then friday i wanna sell all the script so thursday night i have sent pre market order because i want to sold all the script . but whn friday market got open whotever i have make the prise for sell my all script, my all script should have been sold out because all prise went higher then what i wanna sell in prise.

but in afternoon i got to know that whn i called my angel broker person , he is like your script dint get execucated because of their site internal problem. and after that on friday marget got down 400 point aprx and in the evening time i got 5 lacs loss and my 3 lacs which i paid to angel when i got open new account.

now finally im getting 8 lacs loss in a single day because of their faults, so plz advise me how to recover the money and how i can do legal advise.

thank you so much
wating for your positive reply

kamalesh parmar
[protected]
kamalesh.[protected]@gmail.com

dear sir,
my account is jubilee road gorakhpur
A/c no.[protected]
ihave applied for internet banking facility and i have been alloted password.but any reason password is blocked.so please recived a new password.
mob.no.[protected]

Several complaints have been filed, including No. 50521930 dated 11.10.10 for faulty PNB ATM(Gobindpuri-YNR) Branch, as Rs.9000/- was stuck-up in it on 6.10.10 while using ATM card. My above amount has not been credited in my PNB(Main Branch-YNR) a/c no. [protected] till date.

Pl let me know immediately at [protected] that how much time PNB(Gobindpuri Branch) will take to credit Rs.9000/- to his own Main Branch (distance only 2 KM) to credit my amount? As I need money immediately, kindly credit the same in my above a/c at the earliest.

Mrs. Suman Dhiman
1260/17, HUDA,
Jagadhri.

Deer Sir,
I am a customer of Punjab National Bank an account no.[protected].On 18Aug.2010 i made a transaction of 24000 Rupees but i get only 14000.the ATM Machine could not transaction of 10000 but the amount was cut in my account. Bank does not take any action.please take a proper action against the bank and return my money in my account.

----- Original Message -----
From: rajneesh madhok
To: [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in
Sent: Thursday, October 14, 2010 9:39 PM
Subject: Request for reversal of penal charges charged on FDR renewed by PNB unilaterally without consent of customer.


To
1. The Asstt. Gen. Manager,

Punjab National Bank,

Capital Market Service Branch,

PNB House, Fort, Sir P.M. Road,

Mumbai 400 001

Tele:[protected]
Mobile No. [protected]

e-mail ID : [protected]@pnb.co.in

2. Name : Sh. A. K. Mathur

Designation : Astt. Gen. Manager

Address : Circle Office,

7th Floor, “Maker”,

Cuffe Parade,

Mumbai 400 005.

Telephone : 022 – 22154554

Mobile No. : [protected]

e-mail ID : [protected]@pnb.co.in

3. Name : Sh. Narender Thakran

Designation : Financial Analyst -Manager

Address : Head Office, MBD, UGF

7, Bhikaiji Cama Place,

New Delhi 110607

Telephone :[protected]

Mobile No. : [protected]

e-mail ID : [protected]@pnb.co.in



Subject: Request for reversal of penal charges charged on my FDR as the FDR has been renewed by the PNB without consent of customer and on getting rectification the Penal charges levied @ 1% on the FDR.


Refer the particulars as under:

Particulars of FDR:



Branch S.No.
Customer I.D.
A/C No.
Dated
Amount
Maturity

Value
Name of

Depositor

181600
[protected]
181600PR00029474
[protected]

Maturity Date:[protected]
Rs 60,000
Rs 81,812/=
Pankaj Duggal & Pawan Kumar


Old No. 31055490

Note: 1. Made a call to Sh. Shrikant Sharma A.G.M. at[protected] but could not get proper response.

2. The officiating branch manager has not acknowledged the receipt of the copy of complaint.

3. The officiating branch manager has not delivered to the customer the FDR receipt in original that has been submitted to him for renewal. The only certified photocopy of the FDR receipt mentioned above has been delivered to the customer.

Sir,

I regret to inform you that the PNB has renewed the FDR of the customer for five years without taking consent from the customer and on getting the said FDR renewed the PNB, Nehru Nagar, Phagwara branch levied penal charges on the FDR amount and deducted 1% interest from the deposited amount.

The bank has dodged with the customer by making renewal and then making deduction in the interest of 1% as both of the transactions have been made by PNB, Nehru Nagar branch unilaterally.
Kindly settle the dispute and refund to the depositors 1% penal charges charged from them as there is no fault of the consumer to get the renewal of FDR from the branch for the said period.
That the bank can not charge even a single paisa as there is no instruction of the depositor to renew the said FDR for 5 years. The bank unilaterally renewed and defrauded the customer by levying penal charges to them.
That the penal charges and renewal unilaterally by bank is unreasonable, ridiculous, unacceptable and unfair trade practice by your bank given the fact that while your Bank has levied 1% penal interst for the fault made by your own staff so the penal interest should be credited in the account of the depositor.
Therefore, considering the above stated facts and circumstances, I am compelled to write this notice to you to that either you reverse all above said penal charges levied in the account of the depositor and confirm me about the same or else make necessary arrangement so that the said account of the depositor alongwith Saving Account kindly be closed with immediate effect with making credit of all the debited entries with interest at the prevailing rate of interst so that the depositor can transfer their funds to another bank to save from said unreasonable activities and malpractices of the bank.

Please treat this notice as a demand for justice,



Thanks & regards,



Pawan Kumar Duggal.

B-47/107, Main Road,

Hadiabad,

Phagwara

Through Rajneesh Madhok,

B-xxx/63, Nehru Nagar,

St. No. 2, Railway Road,

Phagwara-144401 (Pb)

Mobile:[protected]





----- Original Message -----

From: rajneesh madhok

To: [protected]@pnb.co.in ; [protected]@pnb.co.in

Sent: Thursday, October 14, 2010 1:45 PM

Subject: Fw: Deficiency in Service of PNB Nehru Nagar Branch Phagwara



To

Smt Sudeshna Sharma,
General Manager, Punjab National Bank, (Customer Care Centre),
Head Office, 5, Sansad Marg, New Delhi-110001. Telephone No: +[protected]
Fax: +[protected]
E-Mail: [protected]@pnb.co.in or [protected]@pnb.co.in

----- Original Message -----

From: rajneesh madhok

To: [protected]@pnb.co.in

Sent: Thursday, October 14, 2010 1:25 PM

Subject: Deficiency in Service of PNB Nehru Nagar Branch Phagwara



From: Pawan Kumar Duggal,

B-47/107, Main Road,

Hadiabad (Phagwara)

Mobile:[protected]

Date: October 14, 2010

Deficiency in Service on the part of PNB Nehru Nagar, Branch Phagwara

To

Sh. P.K. Sharma,

Circle Head-DGM,

CO Jalandhar.

Ph:[protected]

Fax: 2226135

SUB: Deficiency in Service on the part of PNB Nehru Nagar, Branch Phagwara



Sir,

This appeal is from Mr. Pawan Kumar Duggal who has been dodged by the PNB, Nehru Nagar, Branch, Phagwara. Kindly look in to the following grievances.

Branch renewed FDR for 5 years without any instruction by the depositor.
On approaching the branch the consumer requested to get the said FDR renewed for three years with overdue interest but the branch staff said that the said FDR will not been renewed as such.
Then the staff cancelled the said FDR and told the consumer that the FDR will be renewed for three years with fresh date.
On accepting the directions of the bank, the bank deducted 1% rate of interest whereas the consumer has not made any direction regarding renewal till date.
The bank staff then told that we have no documents of the FD in our record so you will have to submit all the fresh documents once again.
My son the First Party of the depositor is now an Non Resident Indian and residing at Australia and the documents are being delivered to me to submit a fresh with all formalities in the current date which is not within the parameters of the banking laws and regulations.
My FD which has been cancelled should be renewed as per my instructions to the bank. The bank can not bound the consumer to abide by the rules framed by the staff.
That if the documents of deposits are not in bank’s possession then it is deficiency on the part of the bank not of the customer.
That we have made deposits with the bank in good faith but the bank has made a fraud with me by making deductions to my deposited amount and renewal of FDR without consent of the depositor which is in violation of the RBI guidelines.
Kindly direct the PNB, Nehru nagar Branch to renew the FDR from the date of maturity for three years. Otherwise I have to file the suit against the bank for deficiency in service under Consumer Protection Act, 1986 at Consumer Court, Kapurthala due to deficiency in service and not adhering to the guidelines of the RBI.
The documents of the FDR has been submitted with PNB, Nehru Nagar, Phagwara branch the details of the FDR has not been in my knowledge as I have submitted the documents to the PNB, Nehru Nagar, Phagwara branch. The FDR was in joint name as Pankaj Duggal & Pawan Kumar.
Thanking you,

Sincerely yours,



(Pawan Kumar Duggal)

through

Rajneesh Madhok, B-xxx/63, Nehru Nagar,

St. No. 2, Railway Road,

Phagwara-144401 (Pb)

Ph:[protected]



Note: Made a call to Sh. P.K. Sharma,Circle Head-DGM,CO Jalandhar. Ph:[protected] Fax: 2226135 from landline number[protected] at 1:40 P.M. but no body picked up the telephone reciever and attended the call.

Dear Sir,
My self Manoj Kumar my salary account No.[protected] in your main branch GONDA (UP).
On date 18.9.2010, I deviated Rs. 6000.00 in your ATM (Bargaun Gonda) but i not received that amount and my account shows deviated in that ammount.then i meet your branch manager by application but he not received my application so i contact your customer care and registered my complain no.[protected] on dated 24.9.2010.
But today 09.10.2010 my problem is not short out .By in this problem i faced so many problems like not deposited school fee in child etc.
Pl. take my problem in v.important basis as soon as possible otherwise i go to upbhokta forum.

Regards

Manoj Mishra

This is to inform you, that I have operated ATM of State Bank of Patiala Kotputli (Jaipur) Rajasthan for twenty thousand rupees in two Part (Ten thousand each). On Dated 28.08.2010.
Besides no cash delivery. I have received Payment receipt. Than I contacted SBP Kotputli Branch and lodged a complaint No[protected] Then Customer care directed me to contract my original Bank i.e. PNB Akhnur (J&K). They asked me to mail your complaint to CMD, PNB. I summited Email [protected]@pnb.co.in [protected]@pnb.co.in, [protected]@pnb.co.in but not any action, so i imform you.
Please do the needed ful. For making correction in transaction, I am enclosing my account detail.
Name :- Pappu Ram Gurjar
26 Rajput C/o 56 APO Akhnur Jammu
A/c No [protected]
Debit Card No [protected]
Mob no [protected], [protected]