Claimed

Punjab National Bank [PNB] Complaints & Reviews

1.1
Updated: May 5, 2026
Complaints 4898
Resolved
1100
Unresolved
3798
Contacts

File a complaint to Punjab National Bank [PNB]

Having problems with Punjab National Bank [PNB]?

File a complaint and get it resolved by Punjab National Bank [PNB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Punjab National Bank [PNB] reviews & complaints page 27

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tulika17
Oct 11, 2021
Report
Copy

Amazon has initiated me an amount 32999 on 2nd oct and last expected date was 7th oct 2021 bt till 11th oct i have not got my refund in my account and bank cust care is not helping they are telling that they cant help with it.
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    M Anmol Kamath
    Oct 11, 2021
    Resolved
    Report
    Copy
    Resolved

    Recently cancelled order on Amazon. Refund has been initiated, but I have not received the amount in my bank account. It's been 8 days . Please help.
    Reference no. 30005112761276114859721

    Mail received from Amazon written below and attached

    Hello,

    This is to confirm that refund for the amount 65442.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

    Refund Reference # 30005112761276114859721

    Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.
    Oct 11, 2021
    Complaint marked as Resolved 
    Great work..done by pnb..solved my issue in less than 6 hours
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    Oct 11, 2021
    Updated by M Anmol Kamath
    Thank you consumercomplaints and pnb..
    Anmol Ji, can you please let me know what did you do to get your refund apart from this complaint ?
    I am facing the same issue. Contacted PNB customer care, Branch and also posted a complaint here on Consumer Complaints, but still not received my refund from 08 Sept 2021.

    Thank You
    vikasku22117158's reply, Oct 17, 2021
    Same issue shivam PNB still not refunded the amount Anmol please guide the step through which you got your refund.. I am still not getting refund from 12 October
    Contact on Punjab National Bank complaint number:[protected]
    They will resolve your problem within 2 days
    Helpful
    11 other people found this review helpful
    11 found this helpful
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Hitarth8
      Oct 11, 2021
      Resolved
      Report
      Copy
      Resolved

      I ordered mobile phone from Amazon worth 14999 rupees and cancelled it the day after order. My refund was showing processed on 8th October and i just received 100 rupees from Amazon the same day but not the whole refund of 14999. Then I contacted the customer care of Amazon and they provided me with a reference number and said they have processed the payment but its not reflecting in my PNB bank account.
      Oct 12, 2021
      Complaint marked as Resolved 
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Oct 11, 2021
      Updated by Hitarth8
      Reference number is[protected].
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        MJ Ajay Raikwar
        Oct 11, 2021
        Resolved
        Report
        Copy
        Resolved

        Address: Chandranagar badausa Banda UP India, Chandranagar badausa Banda UP India, Chandranagar badausa Banda UP India, Chandranagar badausa Banda UP India, Ch

        Dear Sir,
        This is Ajay raikwar. I am studying in NIT jalandhar so I'm preparing a government exam like UPSC(ias). So I purchased a lot of books in Amazon but it's book content not like me means this book so difficult to understand, so I tho to return this but when I return this Amazon also help me to send my money but I'm unable to recieve this bank.my Oder ID[protected] date, 30 sept-2021 and also I'd[protected] date 02oct- 2021. And alot purchase order but my is stuck in bank . So sir it's a kindly request plz solve it I wanna bank but due to pandemic and navratri season bank is so far like 50 km so sir plz understand my problem.
        Thanku sir
        Name - Ajay Raikwar
        Mobile- [protected]
        [protected]@gmail.com
        Oct 11, 2021
        Complaint marked as Resolved 
        Hello, This is to confirm that refund for amount AAAAAAAAAQCiHzyqSswFJTwHLWciRzZDIgAAAAAAAADssIMCv5NPC+674L1BezLIp0UahGQmUfNdxgcnQsp/iyyk AAAAAAAAAQCiHzyqSswFJTwHLWciRzZDIgAAAAAAAABv8ieCvoyUu/+0QfoHrS5s6W/ixnFFIbeeEnIzIUMBqacF has been successfully processed on 2021-10-05 and the amount should reflect in your account by now. Refund Reference # 30005412791273103929886 Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update. Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Seema(yogita)
          from Delhi, Delhi
          Oct 10, 2021
          Report
          Copy

          My refund has been initiated by Amazon on around 1 October 2021, and expected credit date was 5 October 2021, and in some another 2 orders it was 6 October 2021 but amount still not credited in my account by now.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Oct 10, 2021
          Updated by Seema(yogita)
          Sir,
          My refund reference no. Is
          # 30005112721272173071984
          Plz resolve my problem.

          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bhumihaar Brahman
            from Delhi, Delhi
            Oct 10, 2021
            Report
            Copy

            I got refund initiated of amount Rs, 27999 from Amazon on September 28, 2021 to my PNB account with reference number #TRM559TG0000KTOSYY8Y but the amount is not reflecting in my account as of now it's almost more than of 20 days passed I m following the Amazon & Bank's rules & policies and waiting for my refund. Calling Amazon they say I have to follow with PNB with the reference number, but PNB customer care says they can't help...now what should I do???
            Should I need to take any legal action against both of these??
            Kindly check & credit the amount in my account.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              naman121425
              Oct 10, 2021
              Report
              Copy

              Amount debited but not dispensed from atm and transaction declined
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                iamjb
                Oct 9, 2021
                Report
                Copy

                On[protected] I ordered an earphone 'one roar den 300' through amazon for Rs.599. Rs.165 was paid through Amazon pay balance and the remaining Rs.434 was paid through my PNB bank account. I returned the product on[protected] and they refund initiated on that day and also got refund reference number.But I have not received the amount Rs.434 yet

                Order I'd :[protected]

                Refund reference number : 30005112691269172588006
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Krishna031194
                  from mathura, Uttar Pradesh
                  Oct 9, 2021
                  Report
                  Copy

                  28/9/2021 amazon processed my refund rupees 224 but in the bank still not credit this amount the reference no. TRLUC9WL0000KTOSLQYZ so please credit this amount in my account
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ankit0123
                    from Bahadurgarh, Haryana
                    Oct 9, 2021
                    Report
                    Copy

                    Website: Amazon

                    Amazon processed my refund on 30 september 2021 but bank not credit it into my account.
                    I have reference no. that is give by Amazon
                    Ref. no. - 30005112681268213895455

                    Refund is 10749 rs.
                    I am a student and this is a huge amount for me.
                    Plz help me for my refund and credit it into my account as soon as possible.
                    Thanku
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      O
                      from Alwar, Rajasthan
                      Oct 9, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Manu marg alwar (raj) 3010p1

                      Dear sir, i ordered an item from amazon of worth rs 5050/- INR, order id[protected] . the lat date mentioned as 2 october for the money to be credited but 6 days have passed by and i did not got my refund, being a college student 5050rs is huge amount for me pls help me with the refund
                      refund refrence number
                      #TRLUC9WL0000KTOSKUC0.
                      Oct 9, 2021
                      Complaint marked as Resolved 
                      dear sir, i ordered an item from amazon of worth rs 5050/- INR, order id[protected] . the lat date mentioned as 2 october for the money to be credited but 6 days have passed by and i did not got my refund, being a college student 5050rs is huge amount for me pls help me with the refund refund refrence number #TRLUC9WL0000KTOSKUC0.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Oct 09, 2021
                      Updated by [email protected]
                      Sir provided mail also

                      Oct 09, 2021
                      Updated by [email protected]
                      pnb is saying that your problem has been resolved but till i have not received my money nad mentioned in the update that your problem has been resolved

                      Oct 12, 2021
                      Updated by [email protected]
                      Sir ab tk mera refund nhi aaya h
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        KanavMahajan100
                        from jammu, Jammu and Kashmir
                        Oct 8, 2021
                        Report
                        Copy

                        My name is Kanav Mahajan and I had ordered Nakoda Plastic Container Box - 23 L, 1 Piece, White of RS. 1000 (Nakoda Plastic Container Box - 23 L, 1 Piece, White) in Amazon on 22nd September 2021 and after 28th September 2021, I returned this order due to personal reason. And on 28th September 2021 on which refund initiated.
                        Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                        TRM559TG0000KTOT2N23 and told me to fill charge dispute form but Punjab national bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
                        Thanks you sir
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          priyanshi patidar
                          Oct 8, 2021
                          Report
                          Copy

                          Dear sir /medam, I ordered an item from amazon of worth rs 699 /-INR, order (protected). The last date was mentioned as 1st October 2021 for the money to be credited but 8 days have been passed by and i didn't get my refund, being an aspirant 699 rs is a huge amount for me plz resolve this issue as soon as possible
                          Refund Reference number
                          TOS6818X0000KTLYTZK3
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Aart2012
                            from Karnal, Haryana
                            Oct 8, 2021
                            Report
                            Copy

                            Address: Punjab National bank

                            I had ordered something from Amazon on 20-september-2021 which i return to amazon on 24th September but not received refund by Amazon. Since i paid rupees 749 for the order by debit card, the amount was supposed to be credited in my pnbbank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is TRM559TG0000KTOSY01N
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Raj799
                              from KOLKATA, West Bengal
                              Oct 8, 2021
                              Report
                              Copy

                              Made a purchase on Swiggy on 30/10 /21 using my Debit Card.
                              Swiggy cancelled the order and refunded the amount of Rs 2870.
                              However, it's been 7 days and still the refund amount is not credited in my account.
                              Please look into the matter as soon as possible.
                              My reference number is[protected]R1.
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Prateek singh dhakad
                                from Gwalior, Madhya Pradesh
                                Oct 8, 2021
                                Report
                                Copy

                                Address: D N Plaza, Thatipur chauraha, Chambal Colony, Thatipur, Gwalior, Madhya Pradesh 474011

                                Hii sir/mam
                                I had ordered a product of Rs .991 from Amazon on 25 September 2021 but due to some reasons i returned the product. It was a prepaid order and money was paid by my PNB debit card. The money was deducted and the Order was marked successful. when I returned the product, I received an email from Amazon in which they that said your return is successfully completed & refund initiated to your bank account on 28 September 2021. & you will receive the refund money within 3 to 5 business days but today is 8 October 2021 and I haven't got the money yet in my pnb bank account. I contacted Amazon customer service, they said that the refund has been done successfully from their side and money has been sent successfully to the bank but it's a problem related to bank side and i go to bank but they refused to help me.

                                Amazon also gave me the refund reference number which is this -
                                ( # TRLUC9WL0000KTOT0RNG)

                                being a college student Rs. 991 is big amount for me.
                                So I'm highly requesting you to look into the matter. so that i can receive my money as soon as possible.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rohit123@
                                  Oct 8, 2021
                                  Report
                                  Copy

                                  I have ordered one plus Nord 2 on 30 September 2021and the price of the product 29, 999. This is the order id[protected]. 5oct 2021 was the date of initiation of the refund.still not refund received.this is the refference number 30005412741273213450659.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    krishna 011
                                    Oct 8, 2021
                                    Report
                                    Copy

                                    I recently made a purchase from Amazon and then cancelled it.. the money was deducted and the refund process started. I waited for several days and saw that the refund status changed to "issued" I checked my PNB passbook and there was no entry. The balance remained the same. My refund reference number is[protected] . Please help. It was 2, 999rs. Amazon and PNB customer care is not helpful
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Paritosh1996
                                      from Allahabad, Uttar Pradesh
                                      Oct 7, 2021
                                      Report
                                      Copy

                                      Address: Allahabad, Uttar Pradesh

                                      My name is Paritosh Ojha. I was adding Rs 329 to my Mobikwik wallet on 5 Oct 2021 from my PNB Debit card and the transaction failed but amount debited from my account.My account no is [protected] and ifsc is PUNB0409800 (PNB Alopibagh) Prayagraj, UP.
                                      Transaction ID- ECOM[protected] MOBIKWIK.
                                      Pls solve the problem and return my debited amount asap.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Maruth Jain
                                        Oct 6, 2021
                                        Report
                                        Copy

                                        Respected Sir/Ma'am,
                                        I have applied for a refund on amazon dated 2 Oct 2021 of amount 899/-
                                        and they have returned it under reference no #[protected] on the same date and yet I still have not received any payment of it in my Punjab national bank account kindly help me in getting my refund amount back in PNB.
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Oct 07, 2021
                                        Updated by Maruth Jain
                                        My Account Number is - [protected] - Punjab National Bank Branch Maihar, Satna, MP
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit