Punjab National Bank [PNB] Complaints & Reviews

SIR
I have a account in PNB BANK DAV COLLAGE ROAD AMBALA CITY
I have withdrawal my SALARY Rs.20000/- by INDIAN BANK ATM (, sadar bazar, AMBALA CANTT)
on date 12/05/2009. I didn't get my money through ATM, but my account
debited Rs. 20000/- that time. I submitted written complaint at PNB D.A.V COLLAGE ROAD, AMBALA CITY)on date[protected] and also at PNB helpdesk toll free no [protected] on[protected] But they told that amount will be credit in ur account within 72 hrs & in either case complaint will be logged after 72 hrs complaint no is 14755935 but stil today 15-06-09 my ammount not refunded yet to my account.I again contact with PNB BRANCH MANAGER he told me that you wait till another ten days.

Please solve my compliant as soon as possible. I had suffered too
much from this issue.

Thanks
Sincerely yours
MANPREET KAUR
A/C No-[protected]
ATM CARD No[protected]
MOB.No-[protected]
HOME BRANCH-PNB DAV COLLAGE ROAD AMBALA CITY

sir
mari salary 12/05/2009 ko mara PNB ACC NO [protected] aa gayi thi .
kyuki PNB ka ATM kharab tha to mana INDIAN BANK ka ATM sa passa nikala
par wo passa nikala nahi or ATM SLIP par passa nikala hua tha .
humna iski complant PNB BRANCH MANAGER sa ki unhona 20 din ka andar pass aa jana ko kha.
Aaj 15/06/2009 ho gayi ha or MANAGER ji ka khana ha ki 3 din ma aajyaga .
mari kuch madat karo PLEASE
THANKS
MANPREET KAUR
[protected]

I HAVE OPEN A ACCOUNT with pnb jhajjar on 03-06-09 and deposite rs 30000 on the next day
i go to bank ank ask cheque book the concencerd staff told me that due to non scaning of sign. we can not issue you cheque book after 12 days the process of sign.scaning has not been completd please take the matter




mukesh yadav
r/o garhi nathe khan
farukh nagar
ph. [protected]

i beg to say that my name is kultar singh arya nagar fazilka(punjab) c/o advocate kiranjeet arora my punjab national bank a/c number is [protected] i has debited 3, 000 & 500 from ludhiana atm. I has gone there to met my relative(jija ji) there at ludhiana cmc. but from my a/c four wrong enteries dated 5.5.2009 posp/24088584/487051/512652 of rs. 1239.39 rs. 2nd entry as same date posp/24088584/498963/512652 3rd entry 5.5.2009 posp/92f000ia/541559/512652 amount of rs. 245.89 rs. 4th entry of posp/92f000ia/906102/512652 has debited of my savings amount total of rs. 4700 rs. i have gone bank of many times but bank didnot gave me not ultimate answer. bank employees are didnot gaving answer he is saying that is not matter these entries are debited by you. i have customer of last 2 years but bank didnot think about me. please gave me justise for that matter. please immidiately search about that matter and bank employees should should deal their bank customers.

To
The Branch Manager(Ser Bra:443) From:-JOYDEV CHAKRABORTY
Life Insurance Corporation of India 427, KAILASH NAGAR
9, Jnanendra Chowdhury Road BANDEL-712123
PO: CHINSURAH Date: 13.06.2009
DIST:HOOGHLY
PIN:712101

Sub.: Request for refund of proposal amount of Rs.44520.00 due to non acceptance of my proposal deposited on 20.01.2009 vide B.O.C.No.26413.

Dear Sir,

This has reference to the proposal deposit receipt no A 0600967(Copy enclosed) deposited along with cheque no246534 dated 17.01.2009 for Rs.44520.00 on PUNJAB NATIONAL BANK, Kankurgachi, Kolkata-700 054.

The duly filled proposal application Form(Copy enclosed) was returned to me on the plea of my hospitalization for hypertension during Oct’2006(probably, as told verbally) without the cheque amount which was debited from my account on 27.01.2009(Copy enclosed).

As told by the representative of LICI, I requested vide letter dated 11.04.2009(Copy enclosed) enclosing the original receipt for returning the amount of Rs.44200.00 followed by verification of my Bank Pass Book(Copy enclosed) on 30.05.2009 by concerned officer of LICI who also endorsed on the copy of receipt for the same & forwarded to her subordinate for follow up further.

Further, I requested vide letter dated 06.06.2009(Copy enclosed) to handover the cheque enclosing copy of pass port(Copy enclosed) towards personal indentification and till date no communication was received from LICI.

Therefore, I would once again request to LICI to please send the cheque in favour of me as I am losing the interest of my money since 27.01.2009.

Thanking You,

Yours Faithfully,


(JOYDEV CHAKRABORTY)
Encls.: a/a

Dear Sir,
i have transferred money through NEFT using PNB account NO. [protected] on 03-06-09, my account has been debited but receivers account didn't credited, details as follows -:

# Reference Id Payment Id Payment Date Amount Currency Status Customer Reference
1 798534 [protected] 0/06/09 25000.00 INR Success IPNB1135852

thanks

Rajiv rustogi

[protected]

I used my PNB Debit card No.[protected] at ICICI Bank ATM Machine installed at Urban Estate-II, Jalandhar on dated 03.05.2009 at around 13.30 PM with request for withdrawl of Rs.10, 000/- (Rs.Ten Thousands Only), but my transaction was declined with message"NETWORK ERROR'.I again tried for lower amount of Rs.5000/-(Rs Five Thousand Only) and received the same vide TXN. No.4624 at 13.32PM.When I checked my account balance, I found that earlier transaction of Rs.10, 000/- which was declined by the ATM machine was also DEBITED from my Saving Bank account No.[protected].I contactacted the main branch of ICICI near VISHAL MEGAMART Jalandhar on dated 04.05.2009, but they told me to complain in my parental bank i.e. PNB. Accordingly I submit my complaint to the Chief Manager, PNB Basti Nau Jalandhar on dated 04.05.2009. More than 30 days have been passed but my above said complaint is still pending.It is therefore requested to please arrange to credit Rs.10, 000/- to my saving account no.[protected] please.

SIR
I MADE A TRANSFER OF FUND FROM SBI TO PNB ON 03.06.09 BUT TILL TODAY THE AMOUNT HAS NOT BEEN CREDITED TO MY PNB ACCOUNT. DETAILS ARE AS UNDER

Details of the selected transaction
Reference No. IR01141068
Debit Account Number [protected]
Debit Branch IAT GIRINAGAR
Remarks
Transaction Date 03-Jun-2009
Credit to beneficiary INR 5, 000.00
Commission Amount INR 5.00
Transaction Type NEFT
Debit Status Success
Reason Completed Successfully
Credit Reference No SBINH[protected]



Credit Account Details
Account No. Bank Branch Amount (INR)
[protected] PUNJAB NATIONAL BANK PALTAN BAZAR.. DEHRADUN 5, 000.00
KINDLY CHECK AND RESOLVE. THANK YOU. ARIJIT MUKHERJEE

MY NAME IS JASWANT SINGH MY ACCOUNT NO. [protected]
I HAVE ALREADY COMPLAINTED IN PNB BANK BRANCH ECE HOUSE NEW DELHI.
THIS IS TO INFORME YOU ON 13TH MAY 2009 AT 7:23 PM I USE THE ATM OF HDFC BANK (FORTIS HOSPITAL VASANT KUNJ, NEW DELHI) BUT MONEY RS 7000/- HAS BEEN DEBIT FROM MY ACCOUNT AND CASE HAS NOT TAKE AWAY FROM THE ATM OF HDFC BANK.
SO I HAVE ALREADY COMPLAINTED ON 15.05.2009 IN THE AFTOR NOON AT 3 PM BUT MONEY NOT SHOW MY ACCOUNT
SO KINDLY TAKE A NECESSARY ACTON

THANKING YOU
JASWANT SINGH
[protected]

i would like to inform you that on 5 may 2009 i was using my pnb atm card at idbi bank but as the transaction is going to complete, signal has gone in the atm machine and i will not recieve the amount but the same is get deducted from my account
i complaint about this to branch and the manager told me that it will take some time
but iwill not recieve amount till date
i am giving the detail
plz do the need full as soon as possible


A/C HOLDER- KAPIL MISHRA
CARD NO[protected]
A/C NO-[protected]
COMPLAINT NO AT CALL CENTER[protected] OR 14470
TRANSACTING ATM- IDBI BANK CHIRANJEEV VIHAR GHAZIABAD
BRANCH-PNB AMBEDKAR MARG GHAZIABAD
GAURD ON DUTY AT IDBI ATM- KAUSAL KUMAR
[protected]
A/C HOLDER PHONE- [protected]

Respected Sir,

I did a Transaction of Rs.10, 400 From HDFC Bank in Deoghar ATM Branch, on
4th of April,
Account Debited from this money but money not Receive yet My Account in
Punjab National Bank, I had give a lots of complain for this matter in PNB
Branch But they give us excuse from thats time. Sir this money is very
urgent for me Plz do Some thing.

My Detail below:

Name: Avinash Kumar Mishra
A/c No. : [protected]
Bank : Punjab Nationl bank, Pandav Nager
Card No: [protected]
Transaction Date:[protected]


Consequences : This Money was Very - Very Urgent for me
this money is for my sister''s merrage

sir, on dt.06/05/2009, i conducted a transaction for withdrawal of Rs.3000.00 through ATM of Axis bank at Hardwar road Rishikesh from my saving bank account no.[protected], of PNB yamuna colony Dehra dun at 19.43hrs. the ATM gave no cash but deducted Rs.3000/-from my actt. reff. above. The slip issued by the ATM shows ATM ID -S1Ac1565 with record no.312.the photo copy of the ATM slip has already been sent to PNB yamuna colony Dehradun on 7/5/2009 through PNB Hardwar road Rishikesh.The matter has also been put up to Sh.Goyal DGM customer care Dehra dun on phone on 7/5/2009. I request to kindly look into the matter and arrange to do the needful so as to return my Rs. 3000/- to my account at an earliest

i Sukhwinder Singh A/C no. [protected] ...i went to hdfc atm of 22 sec Chandigarh on 5th may, i inserted card fir withdrawl of rs. 500 bt i didnt receive money and receipt but screen showing "transaction decline ", but later on found rs 500/- missing frm bank... please sir deposit 500 rs. in my account i m very thankful to u...

Respected sir i have not received the pension for the past five months.i have submitted the life certificate in november 2008 and in march 2009 twice.bit yet i have not received the pension.my contact number is [protected]

I had withdraw rupees 9, 000/- from Vijaya Bank, 80 feet Road, Kanpur Where ATM is Situated.on 09/03/2009 . The amount was deducted my accont but not received in cash. I had complaint the same in Bank's customer care . My complaint no.is 14332883 dt. 19/03/2009 and they promised to refund the amont within 45 days, but till today i.e. 14/05/2009 . I had not received the amount.

I HAVE A FIXED DEPOSIT ACCOUNT WITH THE PUNJAB NATIONAL BANK AND IT HAS REACHED MATURITY. WHEN I REQUESTED THE BANK TO RELEASE MY FUNDS, THEY HAVE REFUSED TO DO SO AND CLAIM THAT A LETTER FROM A POLICE OFFICER HAS BEEN RECEIVED ABOUT THE ACCOUNT WHICH INSTRUCTS THEM TO FREEZE THE ACCONT UNTIL FURTHER ORDERS IN CONNECTION WITH AN ENQUIRY ABOUT MY HUSBAND. PLEASE NOTE THAT I AM AN INDIVIDUAL PAN HOLDER WITH THE INCOMETAX DEPARTMENT AND I HAVE FILED MY RETURNS SHOWING THIS DEPOSIT AND THEY HAVE ACCEPTED IT. I HAVE MADE SEVERAL ENQUIRIES ABOUT FREEZING A FIXED DEPOSIT AND I LEARNT THAT ONLY A COURT OR THE INCOMETAX DEPARTMENT HAS THE RIGHT TO FREEZE A BANK ACCOUNT. I WOULD LIKE TO CLARIFY IF THIS INFORMATION IS CORRECT.

Dear sir/madam,

Sir, i am consumer of punjab national bank, jaistamb chowk, raipur (cg).

Sir, i am using net banking facility since last 2 years, when i use your net banking facility through irctc's rail ticket portal your site says 'java is not enabled for your browser - you cannot login"

Sir, i also use other bank`s net banking (sbi) at that portal but there is no problem with...

Dear Sir,
I would like to inform you that I have an a/c# [protected] in shivalik nagar, Hardwar, Punjab National Bank.I am retired person and being senior citizen I want to join my daughter in laws name with my account in the same branch.I want her to hold all my responsibilities with bank.We went in the branch and asked manager for the formalities.He said that this is a very long procedure so close this account and open a new account with us, when i refused to do so he behaved very rudely with us and refused to joint our account.As I am a holder of the account, i have full right to take decision about it.I want my daughter in laws name as a 1st a/c holder and mine as 2nd holder.According to the branch manager it is not possible and I know it is possible and he did not want to do so.So please help me out so that i do not have to run everytime in the branch.
Looking forward for your cooperation.


Thanks and Regards
Gurmeet Singh
L 54, Shivalik Nagar
BHEL
Hardwar-249403
Ph# [protected]

DEAR SIR,

I WISH TO INFORM TO YOU THAT DURING THE CASH WITHDRAW ATM MACHINE DISPLAY MESSAGE" TRANSACTION TIME OUT" ON DATED 06.05.09 & A/C HAVE BEEN DEBITED AND THIS TIME I HAVE NO MONEY FOR MAJOR OPERATION OF MY FATHER'S BRAIN.

IF OPERATION HAVE NOT BEEN UP TO 08.05.09, MY FATHER CAN DIED.

SO PLEASE YOU DEPOSITE RS.10000/- TILL 08.05.09.

YOUR KIND COOPERATION WILL BE HIGHLY APPRECIATED.

THANKS & BEST REGARDS

ASHUTOSH TIWARI

A/C HOLDER NAME:ASHUTOSH TIWARI
A/C NO.-[protected]
ATM CARD NO. [protected]

Sir, I have complained to PNB Folling mail but till now i have not received any mail from PNB.
Please do the needful as soon as possible..

With Regards

B C Joshi
[protected], [protected]






RE: Re: Regarding Home Renovation Loan A/C No. N-D-822Monday, May 4, 2009 8:41 AM
From: "Sri Balaji Dal Sewa Samiti" <girish.[protected]@yahoo.com>Add sender to ContactsTo: "Banking OmbudsmanNew Delhi" <[protected]@rbi.org.in>Cc: [protected]@pnb.co.in

Dear Sir Madam,
Today I received a latter from PNB Govindpuram Ghaziabad Branch.

According this latter bank want from me i have to pay monthly 23000/. Rs, per month instament instead of 12000 thousand.

how the bank calculate the instament i don;t know so...

Please do the needful as soon as possible..


Thanks

B C Joshi
--- On Fri, 4/24/09, New Delhi, Banking Ombudsman <[protected]@rbi.org.in> wrote:


From: New Delhi, Banking Ombudsman <[protected]@rbi.org.in>
Subject: RE: Re: Regarding Home Renovation Loan A/C No. N-D-822
To: "Sri Balaji Dal Sewa Samiti" <girish.[protected]@yahoo.com>
Date: Friday, April 24, 2009, 10:49 AM


Dear Sir/Madam,



We acknowledge the receipt of your complaint, which shall be registered if it falls within the ambit of the Banking Ombudsman Scheme, 2006.



For further clarifications, if any, you may contact us at the following telephone numbers :





011 – 23730632

[protected]

[protected]

[protected]



Secretary






From: Sri Balaji Dal Sewa Samiti [mailto:girish.[protected]@yahoo.com]
Sent: Friday, April 24, 2009 1:26 PM
To: New Delhi, Banking Ombudsman
Subject: RE: Re: Regarding Home Renovation Loan A/C No. N-D-822

Please find attached copy...



Thanks & Regards'



B C Joshi

--- On Fri, 4/24/09, New Delhi, Banking Ombudsman <[protected]@rbi.org.in> wrote:


From: New Delhi, Banking Ombudsman <[protected]@rbi.org.in>
Subject: RE: Re: Regarding Home Renovation Loan A/C No. N-D-822
To: "Sri Balaji Dal Sewa Samiti" <girish.[protected]@yahoo.com>
Date: Friday, April 24, 2009, 5:28 AM

Pl attach copy of complaint dated 15 March 2009.



Secretary



From: Sri Balaji Dal Sewa Samiti [mailto:girish.[protected]@yahoo.com]
Sent: Thursday, April 23, 2009 8:28 PM
To: New Delhi, Banking Ombudsman
Cc: [protected]@pnb.co.in
Subject: RE: Re: Regarding Home Renovation Loan A/C No. N-D-822

Dear Sir / Madam,

Thanks for your quick response.

As you mention first I have to written complained to Bank, if bank reject my latter then i have to write the mail.

Yes its right way to do. but as i have done the text RED the below line, where i have already mention that thing.



On 15th March i have done written complained to bank, but till now bank does responding me thatwhy i write this mail to you.



So please do the needful AS SOON AS POSSIBLE...





Thanks & Regards'

B C Joshi



--- On Thu, 4/23/09, New Delhi, Banking Ombudsman <[protected]@rbi.org.in> wrote:


From: New Delhi, Banking Ombudsman <[protected]@rbi.org.in>
Subject: RE: Re: Regarding Home Renovation Loan A/C No. N-D-822
To: "Sri Balaji Dal Sewa Samiti" <girish.[protected]@yahoo.com>
Cc: "[protected]@pnb.co.in" <[protected]@pnb.co..in>
Date: Thursday, April 23, 2009, 8:46 AM

Dear Sir/Madam,



With reference to your complaint, we advise that in terms of clause 9(3)(a) of the Banking Ombudsman Scheme - 2006, the complainant is first required to make a written representation to the Bank against which the complaint is made. In case of the Bank rejecting the complaint or the complainant not getting any reply within one month or the reply received being not satisfactory, he/she may make his/her complaint to the Banking Ombudsman. You are, therefore, advised to write to the Bank first. You may if necessary lodge your complaint with us as per the format on our website (www.bankingombudsman.rbi.org.in) either on the format itself or otherwise alongwith your detailed postal address and telephone/mobile numbers, in case your grievance is not redressed by the Bank within the aforesaid stipulated period of one month. We shall register the complaint only after you approach us thereafter.





Secretary








From: Sri Balaji Dal Sewa Samiti [mailto:girish.[protected]@yahoo.com]
Sent: Thursday, April 23, 2009 2:14 PM
To: New Delhi, Banking Ombudsman
Cc: [protected]@pnb.co.in
Subject: Fw: Re: Regarding Home Renovation Loan A/C No. N-D-822


Dear Sir,

As my below mail PNB does not give me any response according my mail.



Please request you do the needful as soon as possible.



With Regards



B C Joshi

[protected]






--- On Mon, 4/20/09, Sri Balaji Dal Sewa Samiti <girish.[protected]@yahoo.com> wrote:


From: Sri Balaji Dal Sewa Samiti <girish.[protected]@yahoo.com>
Subject: Re: Regarding Home Renovation Loan A/C No. N-D-822
To: [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in
Cc: girish.[protected]@yahoo.com, [protected]@pnb.co.in
Date: Monday, April 20, 2009, 5:41 AM

AGAIN FORWARDING YOU...



RDS



B C Joshi

--- On Sun, 4/19/09, Sri Balaji Dal Sewa Samiti <girish.[protected]@yahoo.com> wrote:


From: Sri Balaji Dal Sewa Samiti <girish.[protected]@yahoo.com>
Subject: Regarding Home Renovation Loan A/C No. N-D-822
To: [protected]@pnb.co.in, [protected]@pnb.co.in
Cc: girish.[protected]@yahoo.com, [protected]@pnb.co.in
Date: Sunday, April 19, 2009, 10:22 AM

Date :[protected]



To,

Punjab National Bank Customer Support Departments

Ghaziabad – U.P



Sub: Regarding Home Renovation Loan A/C No. N-D-822



Respected SirMadam,



This is to inform you that I have taken Home Renovation Loan Amount of Rs. 600000 (Six Lac) from your bank on 14th February 2006.



In this regards before taking this loan I have talk to Mr. Rajendra Pal, Manager PNB Govindpuram, Ghaziabad –U..P. Mr. Pal offer me you can take home renovation loan of the amount of Rs. 600000 (Six Lac), from our bank, but you some fulfil some formalities.



Following are the documents I have submitted to PNB:



Original paper of my house (Registry& Allotment Latter)
Photo Id Proof
PAN
ITR Last two years
ECS Form with signature
Two cheque amount of 80, 000 (No.473582 & 473583) – 40, 000 each.
Cash of 20, 000... (Stamp Duty)


Mr. Pal told me that we will transfer Rs. 600000 (Six lac) in your account but first you have to deposit us two cheques of 40, 000 & 20, 000 in cash. This amount will adjust in your future instalments.



After that I have given the following cheque to Mr. Pal.



After that bank transfer to Rs. 600000 (Six Lac) in my account, and bank never send me any loan schedule.



Mr. Pal promised me my loan will be done at 12% Rate of Interest, but this loan running in 13% apporx.



My First EMI cut from my account was 12000/. Date of[protected]. After that monthly emi 12000/. Cutting from my account throughout two year till[protected].



After that I have getting some financial crises, I have lost my job...



Due to financial crises I have not able to continue my emi in the same amount.



After that I have not deposit my 3 EMI due to financial crises.



After that bank send me a latter regarding my EMI increasing latter now my EMI is 14820 monthly, which is earlier EMI was 12000 Monthly. To see this latter I am totally shocked.



I was go to PNB & talk to Branch Manager regarding my problem; Branch manager told me we can’t help you. I have again request him please consider my case and given me some easy emi option. Branch manager totally ignore me to resolve my problem & told me you have to sell-out your house & pay to bank. After that I have told him regarding my 2 cheque of 40.000 & 20, 000 cash. He has not given me any response for those cheques & Cash 20000/. & totally refuse me.





Now I am fully depressed PNB not responding me according my situation.





In this regards I have send a latter to PNB by post but bank does not given me any response.



After that I am sending this mail to PNB.





I have some question regarding this loan I am not able to continue this loan in the same EMI.

Can PNB given me easy payment option

or adjust from my two cheque amount of 40, 000 each. & 20000 Cash taken by Mr. Pal.





Please do the needful & given me some positive response





Waiting for your positive response







Thanks & Regards



Bhuwan Chandra Joshi & Champa Joshi

C-327, Brij Vihar

Ghaziabad- U.P

Moble : [protected], [protected]