Claimed

Punjab National Bank [PNB] Complaints & Reviews

1.1
Updated: Oct 27, 2025
Complaints 4896
Resolved
1099
Unresolved
3797
Contacts

File a complaint to Punjab National Bank [PNB]

Having problems with Punjab National Bank [PNB]?

File a complaint and get it resolved by Punjab National Bank [PNB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Punjab National Bank [PNB] reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Jul 20, 2021
Report
Copy

Address: Golden Hardware Stores, Opposite Sadar Hospital,, Station Road , Jaunpur

Hi Team,

I am unable to login to PNB One App using the OBC customer id prefixed with 'O'.

Also, by using the 'Trouble signing in' option.
I provided account number details and OTP authenticated for the same. A 'Success' screen was shown with NO customer id generation.

I had talked to customer care about the same twice and they suggested me to drop a mail to your team.

Please find attached suppoting screenshot of the PNB One App for your reference.
My OBC Account number is [protected]
My OBC customer id is 26101245
Awaiting your response.

I talked to customer service executives thrice and they suggested me to contact '[protected]@pnb.co.in' for technical issues which I did but, unfortunately did not hear back.

Thanks and regards,
Shefali Gupta,
Jaunpur, 222001
Mobile: [protected]
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    deepak dhankhar 19
    Jul 18, 2021
    Report
    Copy

    Address: CHARKHI DADRI

    Amozan account -Deepak-[protected]
    1- 39/-Rs Order no[protected] date- 29/05/2021 & Refund date-04/06/2021 in Amozan a/c show, 2- 379/- Order no[protected] date- 24/06/2021 & Refund date- 29/06/2021 in my Amozan a/c show,
    Deepak A/C in PNB BANK CHARKHI DADRI . A/C NO- [protected] please help me, My phone no- [protected] & [protected] email id- dk[protected]@gmail.com
    Was this information
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
    379/- Rs not solve my problem ( not refund my amount)
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Arjun Chetia 38
      Jul 18, 2021
      Report
      Copy

      I have ordered the item in 12-Jun-2021
      The order Id is :[protected]
      The amount of the item is Rs. 804
      And the date of initiation for refund is[protected] but I still not received my refund and this is the refund reference
      number:[protected]
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rajeevsidhant1
        Jul 17, 2021
        Report
        Copy

        Address: Punjab National Bank, Katra Jai Mal singh, Amritsar

        Please refer my saving bank account Number [protected] in the name of Punam Gupta in Katra Jai Mal Singh Branch, Amritsar (PUNB0341200). This account went in suspense because it was non operational for a long time. In the month of December 2020 when I came to get my FD liquidated I was informed that the account is in suspense and is required to be activated. I came from Ludhiana for the activation of my account after about a week and completed all the documentation and I was informed that the account has been revived however amount in my account will be credited within a week.

        2. When nothing moved, I visited personally again to solve the problem I was told that my another account of OBC bank number [protected] at Ludhiana branh is required to be merged with my account in Katra Jai Mal Singh. The same has also been done in February 2021.

        3. Thereafter I have sent my brother and also called repetitively Mr Gagan (Dealing hand) but except for false promises nothing has happened . Every time I am assured that the request has been made by the bank and money will be credited. Now the dealing hand has stopped picking up the mobile also.

        4. This is leading to harassment in realizing my own money despite the fact that twice I have come from Ludhiana to complete the formalities specified by the bank

        5. May I request for your intervention in resolving this matter as it has already taken long time

        Regards

        Punam Gupta
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shakirkhan8
          Jul 16, 2021
          Report
          Copy

          Address: Yamuna nagar MLN clg

          My account no [protected]
          Sakir salmani
          PUNB0052910
          Bank cut my money
          35+82=117 rs total
          Please refund my balance
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Suraj singh 70052
            Jul 15, 2021
            Report
            Copy

            Address: D D NAGAR, Gwalior

            I purchased p-tron headphones of rs 799 from Amazon, But it was not in good condition then i refund the headphone to the Amazon the money is refunded form amazon but back didn't debit my money in my bank account
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sandeep07191913
              Jul 15, 2021
              Report
              Copy

              PNB is very carefull and have very Bogus Net banking system in the world, they make a very attractive web portal but of simply no use, there complaining portal is bug in itself, they are not registering any complaint and oops message pops up all the time, I have retail banking account with them for the past one decade which I uses for normal purposes, but any time I have credited or debited any amount from my account, no sms alert get on my mobile no, and worst is that they are master in deductions of my sms alert charges every 2 months
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bharath Laksha Bharath
                Jul 14, 2021
                Report
                Copy

                Address: manchnayakanahalli wonder la gate bidadi hobli ramanagara district 562109

                Plese unserstandme my problems this number is [protected] cyber crime my accout number is acking plese refund my ammont
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Jul 14, 2021
                Updated by Bharath Laksha Bharath
                plese refund is my money plese
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  smita2605
                  Jul 13, 2021
                  Report
                  Copy

                  I opened my savings account in PNB on 7th april 2021. Since then, I'm waiting for my debit card. It's been three months, I still haven't received it. I want to complaint about their bad services they're providing to their customers. I also want to know when I should expect my debit card to arrive.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Himanshu7274
                    Jul 13, 2021
                    Report
                    Copy

                    I have some reference numbers from myntra orders, these all orders were placed on 3 july 2021 but i haven't received my refund in my bank account till today but in myntra it shows processed. Please check all these mentioned reference numbers.
                    :-17203011187126717412807
                    :-17203011187126717402394
                    :-17203011188126772204254
                    :-17203011188126772215011
                    :-17203011188126772203264
                    :-17203011188126772209394
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rk307365
                      Jul 13, 2021
                      Report
                      Copy

                      Address: Indra colony tasai kathumar alwar rajasthan 321605

                      I purchased an item on 17th June 2021 from Amazon (Order No.[protected] which I paid through Amazon Pay from Punjab National Bank. Due to some reason I had to return the goods which were refunded by Amazon on 29th June 2021 (RRN IS[protected] but I have not received that money back by the bank till today 13th July 2021. What is the reason for this. Please give me my refund in my account as soon as possible.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rk307365
                        Jul 13, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Indra colony tasai kathumar alwar , Rajasthan 321605

                        Refund was sent to me by Amazon on 26th June 2021. Which I paid through Amazon UPI from Punjab National Bank. I have not received my money even after so many days have passed.
                        Jul 13, 2021
                        Complaint marked as Resolved 
                        Email _ [email protected] Mobile No. 8426884965
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Arya Gaur
                          Jul 12, 2021
                          Report
                          Copy

                          M unable to check my balance, nd could not add my acvount in paytm why? With 2 weeks plz fix this prblm as soon as possible
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                          Helpful
                          4 other people found this review helpful
                          4 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Apurba bora123
                            from North Lakhimpur, Assam
                            Jul 12, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have ordered a laptop on 16 june21 and I have made payment online mode through United bank debit card of amount 40990 on 19 june2021. On 21st June Flipkart themselves cancel this order and they said that the refund will be credit on 29 June. But till date my money was not credited. I raise complain against this issue and they said that my has been credited to the account with reference number-74766511172124837439939
                            I just want my money back. Please solve my issue as soon as possible.
                            Sep 10, 2021
                            Complaint marked as Resolved 
                            I received refund after 3 months. This site is useless. Nothing got help from this site. The process I have done to get refund is went to bank and raise chargeback .The bank manager help me a lot in doing this
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                            Jul 16, 2021
                            Updated by Apurba bora123
                            Till now no any response from bank.
                            Jul 21, 2021
                            Updated by Apurba bora123
                            Useless site.No any response
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shuvam07
                              Jul 11, 2021
                              Report
                              Copy

                              Address: Raghunathganj, Murshidabad, Pin-742235

                              My name - Shuvam Das
                              My home electricity bill of Rs.3042 for period of July to September, I successfully payment to WBSEDCL through upi...but till now in WBSEDCL website it show unpaid. The payment stuck...Please help for get refund..I give details of transaction below--

                              Paid money to : Wbsedcl
                              Paid to : billdeskbqr.[protected]@hdfcbank
                              Date : 01:45 PM, 2 Jul 2021
                              Amount : ₹3042.00
                              Status : Success
                              Remarks : UPI
                              Bank Reference ID :[protected]
                              Transaction Id : APLAPa4Vn97XbErPJWyF2kudY4Z7PRqmgsK
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vivi99
                                Jul 9, 2021
                                Report
                                Copy

                                I had ordered a single floral print bedsheet of RS.437 from Ajio on 4th June, 2021& I returned this order due to personal reason. And on 5th July, 2021, Ajio initiated the amount to my card but I still didn't get the money. Amazon has sent this reference number[protected] and told me to fill charge dispute form.So please kindly respond to this complaint.
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Helpful
                                2 other people found this review helpful
                                2 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  deepak dhankhar 19
                                  Jul 9, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: PNB CHARKHI DADRI
                                  Website: PNB BANK CHARKHI DADRI

                                  Amozan Navita w/o deepak
                                  1-Amount-499/- Order no[protected] dated 03/07/2020 & Ref no[protected] dated 09/07/2020, 2- Amount 699/- Order no[protected] dated-06/07/2020 & Ref no[protected] dated -15/07/2020, 3- Amount -399/- Order no[protected] dated-08/07/2020 & Ref no[protected] dated- 13/07/2020
                                  Total Refund Amoun (499+699+399)=1597 not refund my a/c no- [protected] & debit card no- [protected] a/c holder name- Deepak S/o Jai singh, my a/c in PNB BANK CHARKHI DADRI . please help me i visit bank so many time but not help me, my phone no- [protected] & [protected] email id- dk[protected]@gmail.com
                                  Jul 18, 2021
                                  Complaint marked as Resolved 
                                  not solve, no refund issuein my a/c
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Sep 16, 2021
                                  Updated by deepak dhankhar 19
                                  not solve problem, no Refund my amount
                                  Oct 05, 2021
                                  Updated by deepak dhankhar 19
                                  not solve problem, no Refund my amount
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    deepak dhankhar 19
                                    Jul 9, 2021
                                    Report
                                    Copy

                                    Address: PNB CHARKHI DADRI
                                    Website: PNB BANK CHARKHI DADRI

                                    Amozan refund my amount- 8992.88/- rs on dated 07/07/2021, my order no[protected] dated-02/07/2021 & ref no- 75105171184000657721497, but pnb bank charkhi dadri not refund amount-8992.88/- in my a/c [protected]. My name- jai singh s/o sheo chand, amozan a/c my son deepak [protected], plese help me mobile no -[protected] &[protected] & EMAIL ID- dk[protected]@gmail.com
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    solve
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      papaighosh266
                                      Jul 8, 2021
                                      Report
                                      Copy

                                      I baught sunglasses worth Rs 3421 from lenskart which i later cancelled the made refund on the same day but it is still not reflecting in my bank account
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Shubham Kumar Tiwary
                                        Jul 8, 2021
                                        Report
                                        Copy

                                        Sir,
                                        I'm Shubham Kumar Tiwary.I can purchase a ayesis 6 layer collapsible wardrobe from amazon on 16th june 2021 of amount 999 but the product I can received is getting damaged then I can return it and it will return successfully.After that, on 30th june the amazon will initiated the refund to the punjab National Bank but the bank will not transfer my refund amount on my bank account and I can contact the bank but it will not respond and give the accused, no any refund will available.But I can received a refund reference number of the transaction.The refund reference number is[protected].
                                        Sir, I kindly request u to please help and solve my problems.
                                        Your's faithfully
                                        Shubham Kumar Tiwary
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                        Helpful
                                        2 other people found this review helpful
                                        2 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit