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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 43

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K
Khushnaseeb Kaur
Mar 17, 2021
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Address: Banga

Hi my self khushnseeb kaur, I have loan accout in pnb banga dist nawanshahr. Last month I send some money in my account but due electronic issue I entered 2 digit wrong from my account, now I wanna to get back my money. That accout where I send money by mistake never excited with any person. Do please help me to get back my money as soon as possible.
Thank u
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    Futurewife
    Mar 17, 2021
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    My name is shubham Gupta and i had ordered Saral home grey floral printed soft.. Rs 449 and status 3D printed runner carpet rug ant.. Rs 358 in Amazon on 26/02/2021 which I returned due to personal reasons and on 04/03/2021 Amazon initiated the amount to my card. But I still didn't get the money. Amazon sent me this reference number 30005110571057107597021 and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So please kindly respond to this complaint. it's very urgent. My account number is (protected) and IFSC code is PUNB0054000
    +4 photos
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      siddhantgoyal25
      Mar 17, 2021
      Resolved
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      Resolved

      I have ordered a product from amazon on 18th Feb 2021 and the price of the product was 399Rs and[protected] is the order number. I return the product on 3rd march 2021 and the refund is initiated on 4th march 2021 and still my refund has not been reflected in bank and the refund reference number is:
      30005110491049127753491
      +2 photos
      Mar 20, 2021
      Complaint marked as Resolved 
      The bank has credited the amount in my account
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        G
        gp1902
        Mar 17, 2021
        Resolved
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        Resolved

        I had booked a train ticket for my travel from ludhiana to dhanbad on 8th of March 2021. Due to some unforeseen circumstances, I had to cancel my travel. IRCTC has refunded the money with the following reference number 30001010661054120450178 but the same is yet to be credited to my account. Please help me to get the refund.
        +1 photos
        Mar 18, 2021
        Complaint marked as Resolved 
        The amount was credited to my bank account.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          R
          Riya19999
          Mar 17, 2021
          Resolved
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          Resolved

          I purchased a product ₹680 from amazon on 26/02/2021 and done full payment by debit card but order was refunded on 03/03/2021 and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# 74332741063106255124192
          But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
          Same behaviour by branch also.
          Don't know what to do
          Mar 19, 2021
          Complaint marked as Resolved 
          Money got credited today 19.03.2021
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          Mar 18, 2021
          Updated by Riya19999
          My account number is[protected]
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            A
            arnavshri
            Mar 17, 2021
            Resolved
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            Resolved

            My name is Arnav Shrivastava and I had ordered 02 quantity of Baidnath amla juice of RS. 200 and RS 214 in Amazon on 03-03-21 and on 04-03-21 I returned this order due to bad quality of product. And on 05-03-21 for RS 200 and on 07-03-21 for RS 214
            Amazon initiated the amount to my card but I still didn't get the money. Amazon sent these reference number
            #30005110621062119793162 (For RS 200) and #30005110621062119796223 (For RS 214) and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So
            please kindly respond to this complaint it's very urgent. My account no. is [protected]
            +1 photos
            Mar 17, 2021
            Complaint marked as Resolved 
            Issue resolved refund credited
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Refund not processed, Refund amount successful from amazon not credited to account from bank end.
            My name is Pranay kumar Mandal and I had ordered 01 quantity of APC Back-UPS BX600C-IN 600VA of RS. 3271.00 on 24-02-21 and i replace this order due to bad quality of product. on next day and again that replaced product also same quality so i returned that product. Now Amazon initiated the amount to my card but I still didn't get the money. Amazon sent these Refund Reference #74056631062106129316261 and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. I attached that mail screenshot which Amazon was sent. So
            please kindly respond to this complaint it's very urgent. My account no. is [[protected]]

            Refund amount successful from amazon not credited to account from bank end - Comment #3812702 - Image #0
            Refunded from Amazon but not yet reflected in my account of pnb account number [protected] name rohit Gupta of amount 1045

            Refund amount successful from amazon not credited to account from bank end - Comment #3813252 - Image #0
            Refund amount successful from amazon not credited to account from bank end - Comment #3813252 - Image #1
            Sir my refund was done by Amazon of amount 1045rs in my account [protected] but it's not reflected in my account

            Refund amount successful from amazon not credited to account from bank end - Comment #3813253 - Image #0
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              R
              Ramnath Handique
              Mar 17, 2021
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              Address: Nazira Branch,Dhoder Ali Road,P.O-Nazira,Pin-785685 Sivasagar(Assam)

              RRN-74332741062106106883898 Humko Yeah Refund Reference Number Se 02/03/2021 Ko Amazon Se Refunded Ho Gaya Tha 07/03/2021 ko Last Date Tha But Abhi Tok Payment Received Nahi Hua Account Main So Help Me.
              A/C NO[protected]
              Account Holder Name- Ramnath Handique
              Nazira Branch, Sivasagar(assam), 785685
              +2 photos
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                M
                MMonuuu
                Mar 17, 2021
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                I have ordered the product on[protected] and the price of the product was 799Rs and order id is[protected] but the product was damage so, amazon has given me the refund of 799 on[protected] they have given me confirm mail of refund on[protected] with (reference number:-#30005110531053149197754) but the refund is still not credited in my bank account
                +2 photos
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Mar 17, 2021
                Updated by MMonuuu
                I have paid them online

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                  Arpit@@
                  Mar 17, 2021
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                  I have order a mobile of rs 10499 on 9 march by amazon and cancel it on 9march 2021. Its refund initiated by amazon on 9 march, but I still not received my refund.
                  This is the refund refrence number # 30005110681068107517569
                  +1 photos
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                    P
                    Pankaj kumar 123456
                    Mar 17, 2021
                    Resolved
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                    Resolved

                    I have not received my refund . The amount was debited on 25/02/2021 tha amount was 28380 . Tha amout was iniciated by amazon on 3 march 2021 but the amount is not received till now . My bank account number is [protected]
                    Refund refrence is 30005110561056209781584
                    Amount - 28380 rupees
                    Last digit of debit card is 0750
                    +2 photos
                    Mar 18, 2021
                    Complaint marked as Resolved 
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      N
                      Niraj Kumar Varma
                      Mar 17, 2021
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                      Respected sir,

                      The amount 306.56 was debited from my account number-[protected] on date[protected] for the purpose of Amazon Bsc & samanya Nursing Book booking.The mode of payment used was debit card.

                      After order return picked up in book has been initiated by AMAZON. Date[protected]

                      The refund transaction, details as provided by AMAZON, are given below. Refund Reference # 30005110611061108789993 Refund date[protected]
                      Refund amount-306.56
                      Refund status- Success
                      The refund amount in not yet credited to my bank account. Kindly do the needful.
                      Name-NIRAR KUMAR VARMA

                      Mob no.-[protected]
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        M
                        mithungaine
                        Mar 17, 2021
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                        My name is Mithun Gaine and I had ordered JBL ENDURANCE RUN SWEAT-PROOF SPORTS headphone of RS amount 1149. I purchased it from Amazon on 20.02.2021 and after on 25.02.2021 I returned this order due to personalreasons. And on 04.03.2021 Amazon initiated the amount to my account but I still didn't get money. Amazon sent this reference number 30005110511051009293378
                        So please kindly respond to this complaint it's very urgent.
                        My account number is[protected].
                        And my IFSC code is PUNB0072420.
                        +1 photos
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          Abirbikash
                          Mar 17, 2021
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                          My name is Surjendu Bikash kar and I had ordered Mountain breeze sugar-free panmint frdh breath strips of RS 599. I purchased it from Amazon on 03.03.2021 and after on that day I returned this order due to missing item. And on 06.03.2021 Amazon initiated the amount to my account but I still didn't get money. Amazon sent this reference number[protected].
                          So please kindly respond to this complaint it's very urgent.
                          My account number is[protected].
                          And my IFSC code is PUNB0068620.
                          +1 photos
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                            Abirbikash
                            Mar 17, 2021
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                            Hello Sir,
                            My name is Mithun Gaine and I had ordered Mountain breeze sugar-free panmint frdh breath strips of RS 599. I purchased it from Amazon on 03.03.2021 and after on that day I returned this order due to missing item. And on 06.03.2021 Amazon initiated the amount to my account but I still didn't get money. Amazon sent this reference number[protected].
                            So please kindly respond to this complaint it's very urgent.
                            My account number is[protected].
                            And my IFSC code is PUNB0068620.
                            +1 photos
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                              aparna2534
                              Mar 16, 2021
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                              My refund of Rs. 1966/- was generated from Amazon.in on 04/03/2021, and is successful at their end with reference number #30005110571057188056095 but is not credited to my account. You are requested to check and credit the amount to my account please.
                              A/C No -[protected]
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                                K
                                Kishore Gahtori
                                Mar 16, 2021
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                                Address: New delhi

                                Sir my amazon refund issued from amazon on 5th march but still it is not showing on my bank account.
                                Amazon customer care told refund received from PNB bank .
                                They gave 2 reference no
                                300051105810580783972 for 637rs
                                And 30005110571057157886324.
                                Kindly solve the issue
                                +1 photos
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                Today I mailed them about this issue but they kept repeating that money not credited from amazon.i am adding screenshot.
                                Both party are saying opposite things so how I ll get my money.

                                Refund not received in my bank - Comment #3811652 - Image #0
                                Today I mailed them about this issue but they kept repeating that money not credited from amazon.i am adding screenshot

                                Refund not received in my bank - Comment #3811653 - Image #0
                                Problem solved.I got my refund with 2 days, I posted here. Thanks to consumer complaints team
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                                  Nkm8874
                                  Mar 16, 2021
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                                  Address: LALGANJ RAEBARELI

                                  My name is NARENDRA KUMAR and my bank is (PUNJAB NATIONAL BANK) account number [protected]. Amount 1281 is pending bank or Amazon pay so please help me
                                  Refund reference number is 30005110641064149220311

                                  Please help me
                                  +3 photos
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Mar 16, 2021
                                  Updated by Nkm8874
                                  Please help me
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                                    mithungaine
                                    Mar 15, 2021
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                                    My name is MITHUN GAINE and I had ordered JBL ENDURANCE RUN SWEAT-PROOF SPORTS headphone of RS.Amount 1149 in Amazon on 20.02.2021 and after 25.02.2021. I returned this order due to personal reason. And on 04.03.2021 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                                    (30005110511051009293378) and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So
                                    please kindly respond to this complaint it's very urgent. My account number is[protected]. and IFSC CODE is UTBI0MATC01.
                                    +1 photos
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                                      NaziaKA
                                      Mar 15, 2021
                                      Resolved
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                                      Resolved

                                      I had ordered a phone worth Rs. 35, 949/- on Amazon on March 3rd through PNB debit card and cancelled the order on March 4th. The refund has been processed by Amazon on March 4th itself but not reflecting in Bank account.

                                      Transaction Id : 31yvAleY5SeKPsRVgxIT.

                                      Refund Reference:# 74056631064106240961209.

                                      After several calls with PNB customer care, they have refused to help and refused to file chargeback form as well. Money is stuck with PNB but they refuse to even check. Please refund my money immediately.
                                      +1 photos
                                      Mar 22, 2021
                                      Complaint marked as Resolved 
                                      Customer care was no help. Raising charge dispute form also did not work for me. I sent emails to the manager of my branch, zonal office ([email protected]) and the principal nodal officer ([email protected]) and threatened to take legal action and file complaint with RBI. I did not receive any reply but my refund was credited in the next 2 days.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        @shiv goswami
                                        Mar 15, 2021
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                                        Address: house no.112 nehru nagar madhoganj pin code-241302

                                        Hello, I am Shivangi goswami, my account no is-[protected].i had returned a product to Amazon on 5, they intiated my refund from their side but i did't receive in my bank account then after my inquiry about my refund they issued a refund reference no-30005110581058168839516 on 13/03/2021.i also did a mail on [protected]@pnb.co.in on 13/03/2021 but there was no response.i want my amount 1540 back to my pnb account .do it as possible as you can.
                                        my contact no is-[protected].
                                        Thank you
                                        +1 photos
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