Punjab National Bank [PNB] Complaints & Reviews

I have returned a product. I got refund msg but still money is not came in my account.unable to find the refund for the Order #[protected].
Here is the refund reference number:30005110221022094693054
kindly take a look and solve my problem.refund is 769 Rs only.

Online payment not working

Hello sir
I am kamalesh Kumar a pnb customer.
On 28/01/2021 i have ordered a mobile from Amazon which price is ₹5249 under exchange offer. I paid this amount through my card whose ordered I'd is[protected].Then after 10 minutes i cancelled my ordered. But the refund from Amazon have not come in my bank account. After this i contacted Amazon then they told me that they have refunded my amount ₹5249 on that day when I had cancelled my ordered on 28/01/2021 and given a reference no. 30005110281028143300200 but still i have not got my amount. Then I moved from table to table in your PNB Gaya Chand Chaura Branch for almost 17 days, without any result. I also contacted to pnb customer care service but they did not solved my problem and told me that the Amazon did not refunded your amount. But Amazon told me that if I have not refunded your amount then how this reference no. is generated from your bank side. I am so much confused that who is telling truth or who is telling false with me and where is my amount gone. I am very much worried about my amount. So please check this refresh no. 30005110281028143300200 and please refund my amount.
Yours truly
Kamalesh Kumar

I canceled an order on 2nd Feb 2021. I paid the amount through obc debit card. Amazon refund the amount on 2nd feb and give refund reference no. 74332741034103308372486. But still not credited the amount in my account. Amazon customer team said to contact bank. Bank said to contact Amazon. Please help me. Please do the needful. Thank you so much.

I had ordered something((Renewed) ASUS Zenfone Max Pro M1 4gb 64gb Grey) from Amazon on[protected] which I successfully cancelled on[protected] also. Since I paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a Refund Reference no stating that they successfully initiated the refund process. After that I called the bank with the Refund Reference no given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund Refund Reference is # 30005110291029224740783 . Attached is the email from the Amazon team stating that the refund has been successfully completed.
Refund amount:- 7999.
Product name:- a(Renewed) ASUS Zenfone Max Pro M1 4gb 64gb Grey.
My name:- Somnath Jana.
E-mail:- [protected]@gmail.com

I have ordered SanDisk 64 GB Class 10 Memory card on 27 Jan, 2021 It was received but I have Returned my product
Amazon intitiated the refund on 2 feb 2021 and it was expected to come on 5-7 feb
Amazon gave me the Refund Reference no.(R.R.no.):=30005110151015134969199.
but the Panjab National Bank has still not credited my money.
Product Order Id:[protected].

I have order the product is jkssb class iv book in 26JAN 2021 BUT I CANCELED MY ORDER IN 31 JAN 2021 AND THE PRICE IS 259 I HAVE A REFERENCE ID BY AMAZON IN MY EMAIL ID BUT I CANT RECEIVED MY REFUND SO PLEASE HELP ME

I have ordered Amazon and refund initiated 29 January and refund ref no. generated 5 fabuary but ammount not credit my bank account
a/c [protected]
reference no.30005110221022074609195

I am order shoes on Amazon on 20/01/2021 and return this for size issue and amazone issue my refund on 28/01/2021 and give me this reference number 30005110201020162964757 but punjab national bank not credit my refund on my account and bank staff not give me suitable answer please helo

I had deposited the cheque for rs 2, 56, 313 at your obc mulund branch at 10 am on the 10 th feb in my sb account no [protected] as per copy attached . the cheque is still not sent for clearance . i am told it is due to software problems . Surprisingly there is no intimation from the branch to this effect and i came to know of it only when i checked the balance.

pathetic service - needed urgent funds - i cant use my own money .

I have order neckband from amazon, then i return it as it was not yhe product i ordered
amazon has initiated my refund on feb 3 but ihave note received it till date plz help me out the refund was of Rs. 518

How much time it will take to complete refund process

I bought ptron bassbuds urban in ear true wireless bluetooth 5.0 and returned it as it not satisfied my requirements I have paid through debit card and they confirmed me through RRN that my refund has successfully processed on 31 january 2021 and should have reached to me within 5 days.
My order id #[protected],
refund reference number:30005410321021103888740
But the amount is still missed from my account please sir help me to get my money back.
I have complaint for the same in bank but they didn't respond and also behaved badly.
I am here attaching all screenshots of mails received by both amazon and pnb customer care.

Mera Amazon ke taraf se 28.1.2021 ko 2869 rs refund hua tha jeska reference number 3000511014101417189662hai.plz help me.mai ketne baar branch or customer care se baat kee hu, par koe help nhe mela.

I am an account holder of Almora branch. My account no. is [protected]. On date 29/01/2021 an amount 4920.80 was debited from my account for the payment of online shopping from Amazon. The mode of payment was Debit Card. The online shopping process was successful.
The order has been cancelled on date 29/01/2021 and a refund has been initiated by Amazon. The refund transaction details, as provided by Amazon, are given below:

Refund Processing date-29/01/2021
Refund Amount- 3797.00and 247.00 (Total=4044.00)
Refund Reference Number- 30005110291029104043191

I have not yer received the refund amount in my bank account. Kindly do the needful.

Yours faithfully,

Name- Diksha Kanwal
Address - Near Base Khatyari Almora
Pincode-263601
Account No.-[protected]
Mobile No.-[protected]
Email Id- [protected]@gmail.com

I ordered an Asus vivobook14 from Amazon on[protected] which I successfully canceled on[protected]. I paid for the order by debit card 35990 amount was to be deposited in my bank account which has not happened till date. I contacted the Amazon team who told me a transaction number that they successfully initiated the refund process. I regularly check my balance, but my account has not been credited yet. My refund transaction number is 30005110251025152850162.
My account number: - [protected]
Account Holder Name: - Manoj Kumar Dhaka
Order Number:[protected]

Sir I have ordered 6 products from Amazon and return them but money not credited to my account
That is for refund amount Rs. 395.00 and Rs. 1, 191.00: Refund reference number: 74332741038103792472855
Refund amount 499; Refund reference number:74332741039103844345983
Amazon is saying that they have initiated my refund but money not credited in my account. I ma calling both customer care but bank is saying to call Amazon and Amazon is saying to call bank kindly resolve my complaint

Sir,
I Surya Pal Yadav S/o Late Rajju R/o H.No. 206, Village Maine Kheda, Post Karowan, District Unnao, Uttar Pradesh pin code-209801. I was having saving account in Punjab National Bank, Account no.- [protected], Customer Id No. –[protected], Branch-Jawahar Nagar Unnao RO Kanpur, IFSC code-PUNB0967900. I was employed in BSNL Office Unnao and due to sickness and my health problem I taken V.R.S. on dated 31 Jan 2020. I taken VRS some tome due to sickness on bed then time present time on bed. My whole body wound present time (Photo & Medical Report Attached). While on service I was getting salary of Rs. 45, 000 per month. When my V.R.S. amount transferred to said bank branch, branch manager Mr. Manoj called me in branch and said to have fixed deposit of Rs 1, 04, 500 and said that deposited amount will be doubled i.e. Rs 2, 09, 000 after completion of 5 years. Since I am a lay man not having any knowledge about insurance policies and said amount was deposited in PNB MetLife and a policy bearing serial no.[protected], client Id no.[protected] was sent on my said address. Since, my family consists of wife deceased, husband on bed for illness and 4 major children unemployed. I have no means of livelihood other than amount received through V.R.S. . I never intended to take said PNB Metlife policy. Manager Mr. Manoj had intention to give PNB Metlife policy, instead of fixing said amount for 5 Years. Hence played fraud and even signature of my son Prem Kumar not taken on Aadhar card, High School Certificate Year 2010 and Pan card. Name of son Prem Kumar date of birth also mentioned in policy is wrong. My son Prem Kumar date birth High School Certificate mentioned[protected]. My son Prem Kumar holder of PAN Card No.-EXEPK2597D not mentioned. Inspite of having Pan card form 60 was filled up. When my elder Pradeep Kumar went to branch to conform regarding Fixed Deposit, I found that instead of Fixing amount in Fix deposit (term policy), my PNB Metlife policy has been done on my name physically unfit policy time. It is a clear fraud and misappropriation of my money which I got by V.R.S.
Kindly investigate the matter and wrong doer may kindly be prosecuted under criminal proceeding and said amount of Rs 1, 04, 500 may kindly be refunded to me as said amount was taken from my account after playing foul game and fraud with me.

With Regards
Surya Pal Yadav
[protected]

I bought an Mobile phone Redmi 8A Dual from Amazon online on 18th Jan, 21 through my debit card. The order could not be completed but the amount reached amazon.com. Amazon claimed that my refund was issued on 23rd Jan 21 as to support their claim they provided me with the Refund Reference # 74332741019101813781232 . But the amount is still to be credited to my bank account as of today. Please assist me.

I order a product from amazon and amazon intiate refund instantly after cancel the product but i dont get refund from bank my refund refrence no. is 30005410371035142906957 my pnb account no. is [protected]