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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 58

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Prasanna Kumari 1202
Feb 15, 2021
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I canceled an order on 2nd Feb 2021. I paid the amount through obc debit card. Amazon refund the amount on 2nd feb and give refund reference no. 74332741034103308372486. But still not credited the amount in my account. Amazon customer team said to contact bank. Bank said to contact Amazon. Please help me. Please do the needful. Thank you so much.
+1 photos
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
I get the money today. Thank yo so much...
Prasanna Kumari 1202's [Complaint's author] reply, Feb 22, 2021
I got the money today. Thank you so much...
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    somnathjana50
    Feb 15, 2021
    Resolved
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    Address: Sarsuna, sonamukhi, bagpota link road, gitanjali park, kol-61

    I had ordered something((Renewed) ASUS Zenfone Max Pro M1 4gb 64gb Grey) from Amazon on[protected] which I successfully cancelled on[protected] also. Since I paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a Refund Reference no stating that they successfully initiated the refund process. After that I called the bank with the Refund Reference no given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund Refund Reference is # 30005110291029224740783 . Attached is the email from the Amazon team stating that the refund has been successfully completed.
    Refund amount:- 7999.
    Product name:- a(Renewed) ASUS Zenfone Max Pro M1 4gb 64gb Grey.
    My name:- Somnath Jana.
    E-mail:- [protected]@gmail.com
    +2 photos
    Feb 23, 2021
    Complaint marked as Resolved 
    My problem has been resolved today. Refund amount 7999 which has been credited today in my bank.Thanks for supporting me @(consumercomplaints, PNB, amazone)
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      Dhule yoga धुळे योगा Yoga
      Feb 15, 2021
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      I have ordered SanDisk 64 GB Class 10 Memory card on 27 Jan, 2021 It was received but I have Returned my product
      Amazon intitiated the refund on 2 feb 2021 and it was expected to come on 5-7 feb
      Amazon gave me the Refund Reference no.(R.R.no.):=30005110151015134969199.
      but the Panjab National Bank has still not credited my money.
      Product Order Id:[protected].
      +2 photos
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        R
        rahulsuntal
        from Srinagar, Jammu and Kashmir
        Feb 15, 2021
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        Address: vill gagore po&teh vijaypur distt sambha pin code 184120

        I have order the product is jkssb class iv book in 26JAN 2021 BUT I CANCELED MY ORDER IN 31 JAN 2021 AND THE PRICE IS 259 I HAVE A REFERENCE ID BY AMAZON IN MY EMAIL ID BUT I CANT RECEIVED MY REFUND SO PLEASE HELP ME
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          Raghvendra KOURAV
          Feb 15, 2021
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          I have ordered Amazon and refund initiated 29 January and refund ref no. generated 5 fabuary but ammount not credit my bank account
          a/c [protected]
          reference no.30005110221022074609195
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            artist Meen
            Feb 15, 2021
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            I am order shoes on Amazon on 20/01/2021 and return this for size issue and amazone issue my refund on 28/01/2021 and give me this reference number 30005110201020162964757 but punjab national bank not credit my refund on my account and bank staff not give me suitable answer please helo
            +1 photos
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Feb 15, 2021
            Updated by artist Meen
            This is my order Aa refund details

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              Narayanan Swamy
              Feb 15, 2021
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              Address: b 701 , tulip , pk road , mulund west

              I had deposited the cheque for rs 2, 56, 313 at your obc mulund branch at 10 am on the 10 th feb in my sb account no [protected] as per copy attached . the cheque is still not sent for clearance . i am told it is due to software problems . Surprisingly there is no intimation from the branch to this effect and i came to know of it only when i checked the balance.

              pathetic service - needed urgent funds - i cant use my own money .
              +1 photos
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                A
                Abhay Bir
                Feb 15, 2021
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                Address: s 206 katra karam singh amritsar

                I have order neckband from amazon, then i return it as it was not yhe product i ordered
                amazon has initiated my refund on feb 3 but ihave note received it till date plz help me out the refund was of Rs. 518
                +1 photos
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                  Madhavi shukla
                  Feb 15, 2021
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                  How much time it will take to complete refund process
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    Shailesh farvi
                    Feb 14, 2021
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                    I bought ptron bassbuds urban in ear true wireless bluetooth 5.0 and returned it as it not satisfied my requirements I have paid through debit card and they confirmed me through RRN that my refund has successfully processed on 31 january 2021 and should have reached to me within 5 days.
                    My order id #[protected],
                    refund reference number:30005410321021103888740
                    But the amount is still missed from my account please sir help me to get my money back.
                    I have complaint for the same in bank but they didn't respond and also behaved badly.
                    I am here attaching all screenshots of mails received by both amazon and pnb customer care.
                    +2 photos
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                      Ruby anand
                      Feb 14, 2021
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                      Address: Sitamarhi Bihar

                      Mera Amazon ke taraf se 28.1.2021 ko 2869 rs refund hua tha jeska reference number 3000511014101417189662hai.plz help me.mai ketne baar branch or customer care se baat kee hu, par koe help nhe mela.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        2
                        22Dk
                        Feb 14, 2021
                        Resolved
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                        Address: Almora uttarakhand

                        I am an account holder of Almora branch. My account no. is [protected]. On date 29/01/2021 an amount 4920.80 was debited from my account for the payment of online shopping from Amazon. The mode of payment was Debit Card. The online shopping process was successful.
                        The order has been cancelled on date 29/01/2021 and a refund has been initiated by Amazon. The refund transaction details, as provided by Amazon, are given below:

                        Refund Processing date-29/01/2021
                        Refund Amount- 3797.00and 247.00 (Total=4044.00)
                        Refund Reference Number- 30005110291029104043191

                        I have not yer received the refund amount in my bank account. Kindly do the needful.

                        Yours faithfully,

                        Name- Diksha Kanwal
                        Address - Near Base Khatyari Almora
                        Pincode-263601
                        Account No.-[protected]
                        Mobile No.-[protected]
                        Email Id- [protected]@gmail.com
                        +4 photos
                        Feb 24, 2021
                        Complaint marked as Resolved 
                        Thnku so much. My issue is resolved now.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                        Thnku so much... My issue is resolved now🤗
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                          Manojdhakakumar
                          from Ghumarwin, Himachal Pradesh
                          Feb 13, 2021
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                          Address: Punjab national bank,nechhwa,sikar

                          I ordered an Asus vivobook14 from Amazon on[protected] which I successfully canceled on[protected]. I paid for the order by debit card 35990 amount was to be deposited in my bank account which has not happened till date. I contacted the Amazon team who told me a transaction number that they successfully initiated the refund process. I regularly check my balance, but my account has not been credited yet. My refund transaction number is 30005110251025152850162.
                          My account number: - [protected]
                          Account Holder Name: - Manoj Kumar Dhaka
                          Order Number:[protected]
                          +2 photos
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                            M
                            minkle anand
                            Feb 13, 2021
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                            Sir I have ordered 6 products from Amazon and return them but money not credited to my account
                            That is for refund amount Rs. 395.00 and Rs. 1, 191.00: Refund reference number: 74332741038103792472855
                            Refund amount 499; Refund reference number:74332741039103844345983
                            Amazon is saying that they have initiated my refund but money not credited in my account. I ma calling both customer care but bank is saying to call Amazon and Amazon is saying to call bank kindly resolve my complaint
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              S
                              sanjaykumarshukla
                              from Faizabad, Uttar Pradesh
                              Feb 13, 2021
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                              Address: Jahawar Nagar City and District Unnao UP

                              Sir,
                              I Surya Pal Yadav S/o Late Rajju R/o H.No. 206, Village Maine Kheda, Post Karowan, District Unnao, Uttar Pradesh pin code-209801. I was having saving account in Punjab National Bank, Account no.- [protected], Customer Id No. –[protected], Branch-Jawahar Nagar Unnao RO Kanpur, IFSC code-PUNB0967900. I was employed in BSNL Office Unnao and due to sickness and my health problem I taken V.R.S. on dated 31 Jan 2020. I taken VRS some tome due to sickness on bed then time present time on bed. My whole body wound present time (Photo & Medical Report Attached). While on service I was getting salary of Rs. 45, 000 per month. When my V.R.S. amount transferred to said bank branch, branch manager Mr. Manoj called me in branch and said to have fixed deposit of Rs 1, 04, 500 and said that deposited amount will be doubled i.e. Rs 2, 09, 000 after completion of 5 years. Since I am a lay man not having any knowledge about insurance policies and said amount was deposited in PNB MetLife and a policy bearing serial no.[protected], client Id no.[protected] was sent on my said address. Since, my family consists of wife deceased, husband on bed for illness and 4 major children unemployed. I have no means of livelihood other than amount received through V.R.S. . I never intended to take said PNB Metlife policy. Manager Mr. Manoj had intention to give PNB Metlife policy, instead of fixing said amount for 5 Years. Hence played fraud and even signature of my son Prem Kumar not taken on Aadhar card, High School Certificate Year 2010 and Pan card. Name of son Prem Kumar date of birth also mentioned in policy is wrong. My son Prem Kumar date birth High School Certificate mentioned[protected]. My son Prem Kumar holder of PAN Card No.-EXEPK2597D not mentioned. Inspite of having Pan card form 60 was filled up. When my elder Pradeep Kumar went to branch to conform regarding Fixed Deposit, I found that instead of Fixing amount in Fix deposit (term policy), my PNB Metlife policy has been done on my name physically unfit policy time. It is a clear fraud and misappropriation of my money which I got by V.R.S.
                              Kindly investigate the matter and wrong doer may kindly be prosecuted under criminal proceeding and said amount of Rs 1, 04, 500 may kindly be refunded to me as said amount was taken from my account after playing foul game and fraud with me.

                              With Regards
                              Surya Pal Yadav
                              [protected]
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                Ravindra Goliya
                                Feb 13, 2021
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                                I bought an Mobile phone Redmi 8A Dual from Amazon online on 18th Jan, 21 through my debit card. The order could not be completed but the amount reached amazon.com. Amazon claimed that my refund was issued on 23rd Jan 21 as to support their claim they provided me with the Refund Reference # 74332741019101813781232 . But the amount is still to be credited to my bank account as of today. Please assist me.
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                                  jatin@
                                  Feb 13, 2021
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                                  Address: punjab national bank neem ka thana
                                  Website: amazon

                                  I order a product from amazon and amazon intiate refund instantly after cancel the product but i dont get refund from bank my refund refrence no. is 30005410371035142906957 my pnb account no. is [protected]
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                                    Sachinchoudhary123
                                    Feb 13, 2021
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                                    Address: VPO ZAMANABAD TEH & DISTT KANGRA H.P PIN CODE 176001

                                    I shopped from Amazon I canceled the order due to incorrect and defective items my money from Amazon Refund to my account But my money is not in my account yet.I was also given the RRN number for the refund money from Amazon.

                                    RRN NUMBER :
                                    1.74332741025102454023852 - 292 Rs 29-jan-21

                                    2.74332741034103306904348 - 2299 Rs 07-feb-21

                                    Please Sir, soon my money is in my account get credit


                                    Thanking You
                                    Sachin kumar

                                    A/c no. - [protected]
                                    +1 photos
                                    Feb 13, 2021
                                    Complaint marked as Resolved 
                                    I shopped from Amazon I canceled the order due to incorrect and defective items my money from Amazon Refund to my account But my money is not in my account yet.I was also given the RRN number for the refund money from Amazon. RRN NUMBER : 1. 74332741025102454023852 - 292 Rs 24-jan-21 2. 74332741034103306904348 - 2299 Rs 02-feb-21 Please Sir, soon my money is in my account get credit Thanking You Sachin kumar
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Feb 13, 2021
                                    Updated by Sachinchoudhary123
                                    Not Credited yet, Plz help me to solve the issue soon

                                    I purchased a Bluetooth earphone from flipkart on 21/01/2021 and paid the bill online but due to some problem in it I returned the product. The seller processed my refund after the pickup of the product on 02/02/2021. But I didn't get refund till today(22/02/2021).
                                    The refund reference number is 17203011033104606957998.
                                    Please solve my complaint.

                                    Refund Issue - Comment #3802802 - Image #0
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                                      Lavkush kumar meena
                                      Feb 12, 2021
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                                      Transaction date/[protected]
                                      Transaction amount 799rs.
                                      Disputed amount 799rs.
                                      Merchant name :- amazon India
                                      Refund reference no.
                                      30005110231023213801246
                                      Category online shopping
                                      +1 photos
                                      Feb 24, 2021
                                      Complaint marked as Resolved 
                                      My refund now provide sir
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Feb 12, 2021
                                      Updated by Lavkush kumar meena
                                      My refund not credit my account please sir/madam my refund now provide my account credit my refund 799rs.

                                      Feb 13, 2021
                                      Updated by Lavkush kumar meena
                                      Please sir my refund now provide

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                                        ganesh pilla
                                        Feb 12, 2021
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                                        I made online purchase on myntra app and buyed Lilpicks girls a line dress of rs 299 and returned itt back due to quality issues and myntra team issued me refund Arn no- 30005410321024230892734 on 5 Feb 2021 stating that it will b credited in my account by 10feb 2021 but still not got credited and I took that Arn no to bank branch to claim as told by myntra team but bank branch did not give me any response also and I am totally very much disappointed by this issue..so please help me as soon as possible..
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