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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Apr 4, 2026

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Punjab National Bank [PNB] reviews & complaints page 61

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Sir,
Refund reference number 30005110311031153649007 was given by amozon shopping app on dated 31 January of 2021 but my refund above said refund reference number not credited my account till today, I have been contacted several time to customers care centre of Pnb but they didn't gave me responsible and sufficient answer to above said refund.
Please Credit said amount in my account which was given in above refund reference number

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Address: ganna kishan sansatan rajjanpur gonda

Sir, I ordered a product from amazon and then return it and amazon is refunded my payment and provide a refund reference no but the refund is not reflected in my account please solve my problem immediately.

name-SACHIN VERMA
A/C NO-[protected]
RRN74332741031103090222108

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Feb 09, 2021

Updated by vsachin321 sir, I ordered a product from amazon and then return it and amazon is refunded my payment and provide a refund reference no but the refund is not reflected in my account please solve my problem immediately.

name-SACHIN VERMA
A/C NO-[protected]
RRN74332741031103090222108

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Address: PNB BHERA ENCLAVE DELHI

[4:36 PM] PRERNA KUMAR
I have purchase and product from Amazon which was delivered to me on 13th January 2021 and the turn was picked up at on 29 January 2021 where in the product refund was processed back to the original mode of payment that was the debit card of PNB Bank Bhera Enclave branch Delhi but yet even after 7 days of the refund processed I have not received my amount credited to the PNB account
I have been juggling between Amazon customer care and the PNB to get my money back. Amazon has given me my refund reference number which PNB Customer Care is not ready to accept and is not able to help me I kindly request and put my faith in Indian Consumer complaints to get my problem resolved herein I am sharing my refund reference number please help.
Refund Reference # 30005110081008152567388
I request you to please help

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Feb 10, 2021

Updated by prerna2311 i just forgot to put my amount its Rs. 4999. to be credited

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Address: KRISHNAGAR

Dear sir,
I am bilash dey. i am an account holder in your bank. An amount of 29.50 has been deducted from my account. To investigate about the matter I went to the manager. the manager did not pay any heed to my questions. Therefore I ask you to inquire into the matter and solve it as soon as possible. And the branch manager is very very irresponsible man.

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Refund reference number 30005110311031153649007 given from amazon shopping dated 31/01/2021 but my refund not credited in my account till today. Kindly be credit above said refund in my account

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I had ordered asus vivobook14 from Amazon on[protected] which i successfully cancelled on[protected]. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund reference number is 30005110251025152850162 . Attached is the email from the Amazon team stating that the refund has been successfully completed.
order no.:[protected]
refund amount:- 35990
account holder name:- manoj kumar dhaka
my account no.:-[protected]
mobile number:- [protected]
e-mail:- [protected]@gmail.com

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Address: state- uttar pradesh , district- Bulandshahr, tehsil-debai ,post -dharampur, mini branch location-udaypur

Sir i went to create my account in the mini branch of punjab national bank .the agent of the mini branch miss behaved with me . he said the account cannot be opened here you have to pay 500 rupaye and these rupees will not be deposited to your account some how he created my accound . now it has been 1 MONTH but he is NOT PROVIDING my passbook.whenever i go to this branch most of the time i remain closed and sometime if not. then he doesnt talk in a good manner he missbehaved with every customer .

sir please help me to provide my passbook I WILL BE VERY THANKFULL OF YOURS .

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I have bought product on Amazon on 23 january, 2021 worth 3105 rupees. Due to some reason returned and asked for refund.but I have not still got my refund back.When I contacted Amazon they said they have already refunded and I should ask bank.When I contacted bank they said they haven't received and I should ask Amazon for it.

Customer is struck in between and both are referring one another and not refunding the amount

My refund reference number is RRN74332741031103090223783

Plz help me to get refund back

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Feb 10, 2021

Updated by Gunjan 2688 I have attached the screen shot of Amazon confirming it has been refunded into my account.please refund my amount.It has already been so long.

Feb 11, 2021

Updated by Gunjan 2688 Still nothing happened.plz help out

Feb 15, 2021

Updated by Gunjan 2688 Still no update.i haven't received my money.plz help out

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I bought SSD on 24jan..and used to get my refund before 3 of feb...the price was 3249..and the reference id they had given is 30005110241024174421220..

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Address: BAHRAICH

My name is (MOHIT KUMAR PRAJAPATI) and I had ordered (TV) of RS.4, 948 (AMAZON BASIS FIRE TV ) in Amazon on[protected] and after[protected] I cancelled this order due to personal reason. And on[protected] Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (74332741021102001205980) and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is -([protected])
sir I sent you all screen shot this transaction issue.
please solve this issue..
I am chatting amazon customer care agent.. this chatting screen
shot also sent you.
I HOPE SOLVE THIS ISSUE. please reply

Thanks you sir

my no- [protected]
e-mail- [protected]@gmail.com

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Refund not received jfgs

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Dear Bank Team,

Amazon had initiated the refund money on 31-01-21 and it should be credited on 05-02-21 but I haven't received my refund money yet, Kindly check where it is pending or stuck and process the same.

RRN : 30001010321022010242478

Amount for refund : 1749/-

Account number : [protected]

Please in reply don't tell me to take up this issue with the concerned team because I have no clue which one is concerned team for this issue in your bank so please raise a refund request on behalf of me.

Regards,
Shalini Singh

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Dear Team,

Kindly raise this issue with the concerned team of your bank, because I have no clue about the concerned team so it would be great if you raised a ticket on behalf of me.
And Please let me know when can I expect my 1749/- refund back to my account.

Refund Reference Number : 30001010321022010242478

Account number : [protected]
(Please credit the stuck refund amount)

IFSC Code : PUNB0475600

For amount : 1749/-

Regards,
Shalini Singh

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

Feb 08, 2021

Updated by Shalu_3 Singh Please check and let me know when can I get my refund amount.

Feb 08, 2021

Updated by Shalu_3 Singh Kindly update me on this.

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C

Chitra jha

May 28, 2023

Dear team,
Maine zomato se ek order placed kiya tha jo kisi reason ki wajah se order placed nahi hua ar mjhe refund bhi nhi mila mjhe apna refund kab tak milega

Refund reference number[protected]
IFSC -PUNB0010800
For amount - 89.80
Regards - shubhangi kumari

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On[protected] i made a transaction in bajaj finance regarding a loan amount payment through my UBI card ( Card no - [protected]) by POS machine. my transaction declined in POS machine but the amount deducted from my a/c (amount 28500).

i visited Bank & bajaj both the companies. they are not providing any kind of service or help regarding this.

PNB brunch - New Market, Kolkata
Bajaj Finance - Rash Bihari Avenue, Kolkata

Bank A/c No :[protected]
Card no - [protected]

POS ID : POS[protected] KOLKATA (mentioned in bank statement)

POS machine details
Batch ID : 9101
PID : 522512

now i want refund for the same amount.

Kindly help with this matter.

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Address: Faridabad

Dear Sir,

My name is Ankita. I have returned an item on amazon on 27.01.2021 and money is not returned even after 13 days of refund initiated by amazon .Amazon just give me a Refund reference number (RRN-74332741028102710363446) and told me talk to bank customer care number to get back your money. Customer service executive of bank telling me to talk Amazon and Amazon telling me talk to bank.

Dear Sir Please help me in this condition.

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I had ordered something from Amazon on 08-January-2021 which i successfully cancelled on 10-january.-2021. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is 74332741010100970638929 . Attached is the email from the Amazon team stating that the refund has been successfully completed.

my A/C.No.[protected]

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Amazon was refund my money but bank could not shown my acoount
Amzon refernce no. 30005110251025122681010

Feb 22, 2021

Complaint marked as Resolved

Not taken any step and very bad service centre people not solved problems Contact email- [email protected] Mob no. 7049060789

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Address: 138/C kalicharan dutta road . sarsuna, W.B

Please this case not satisfy for your banking on pnb.
I am one of your customer on kotak bank ATM withdrawal 10, 000 Rs on 04.02.2021 at 7.10 pm but I am not my money at that time, one of document shilp and that time debit on my account Rs 10, 000.

So I requested to my mony reverse on my account with in 24 hours.

And I go to Consumer Forame on your bank with ATM kotak bank.

My account no[protected]

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On 25-1-21 I have done order throughout Amazon redmi Asus vivo book14 rs (35990) at same time order is declined and amount is debit from my ATM card. Amazon give me refund reference id : 30005110251025152850162 on this order no:[protected] and says this amount is reflected in our bank account 02-02-21 but this amount is not credited in my account till the date.
My Account number:- [protected] and Account holder name:- manoj kumar dhaka

Feb 7, 2021

Complaint marked as Resolved

I had ordered something from Amazon on 25-01-2021 which i successfully cancelled on 28-01-2021. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is 30005110251025152850162 . Attached is the email from the Amazon team stating that the refund has been successfully completed. Refund amount:- 35990. Product name:- asus vivobook 14. My name:- manoj kumar dhaka. Mobile number:- 9660331174. E-mail:- [email protected]

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Sir/madam I have ordered a DVI to HDMI adaptor on[protected] lt was to be recieved on[protected] But I have not recieved my refund. Amazon initiated the refund on[protected] and it was expected to come on[protected] Amazon gave me the reference id 30005110221022202778284 but the Punjab National Bank has still not credited my money. This is urgent please help me as soon as possible.

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