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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 61

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A
Advocate Sanjay Kumar Pundir
from Ghumarwin, Himachal Pradesh
Feb 9, 2021
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Refund reference number 30005110311031153649007 given from amazon shopping dated 31/01/2021 but my refund not credited in my account till today. Kindly be credit above said refund in my account
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    M
    Manojdhakakumar
    from Ghumarwin, Himachal Pradesh
    Feb 9, 2021
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    I had ordered asus vivobook14 from Amazon on[protected] which i successfully cancelled on[protected]. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund reference number is 30005110251025152850162 . Attached is the email from the Amazon team stating that the refund has been successfully completed.
    order no.:[protected]
    refund amount:- 35990
    account holder name:- manoj kumar dhaka
    my account no.:-[protected]
    mobile number:- [protected]
    e-mail:- [protected]@gmail.com
    +2 photos
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      R
      rajesh2163
      from Gaya, Bihar
      Feb 9, 2021
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      Address: state- uttar pradesh , district- Bulandshahr, tehsil-debai ,post -dharampur, mini branch location-udaypur

      Sir i went to create my account in the mini branch of punjab national bank .the agent of the mini branch miss behaved with me . he said the account cannot be opened here you have to pay 500 rupaye and these rupees will not be deposited to your account some how he created my accound . now it has been 1 MONTH but he is NOT PROVIDING my passbook.whenever i go to this branch most of the time i remain closed and sometime if not. then he doesnt talk in a good manner he missbehaved with every customer .

      sir please help me to provide my passbook I WILL BE VERY THANKFULL OF YOURS .
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        G
        Gunjan 2688
        from Noida, Uttar Pradesh
        Feb 9, 2021
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        I have bought product on Amazon on 23 january, 2021 worth 3105 rupees. Due to some reason returned and asked for refund.but I have not still got my refund back.When I contacted Amazon they said they have already refunded and I should ask bank.When I contacted bank they said they haven't received and I should ask Amazon for it.

        Customer is struck in between and both are referring one another and not refunding the amount

        My refund reference number is RRN74332741031103090223783

        Plz help me to get refund back
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Feb 10, 2021
        Updated by Gunjan 2688
        I have attached the screen shot of Amazon confirming it has been refunded into my account.please refund my amount.It has already been so long.

        Feb 11, 2021
        Updated by Gunjan 2688
        Still nothing happened.plz help out
        Feb 15, 2021
        Updated by Gunjan 2688
        Still no update.i haven't received my money.plz help out
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          Y
          Yatin bhagat
          Feb 9, 2021
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          I bought SSD on 24jan..and used to get my refund before 3 of feb...the price was 3249..and the reference id they had given is 30005110241024174421220..
          +4 photos
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            mohit17898
            from Bahraich, Uttar Pradesh
            Feb 9, 2021
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            Address: BAHRAICH

            My name is (MOHIT KUMAR PRAJAPATI) and I had ordered (TV) of RS.4, 948 (AMAZON BASIS FIRE TV ) in Amazon on[protected] and after[protected] I cancelled this order due to personal reason. And on[protected] Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number (74332741021102001205980) and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is -([protected])
            sir I sent you all screen shot this transaction issue.
            please solve this issue..
            I am chatting amazon customer care agent.. this chatting screen
            shot also sent you.
            I HOPE SOLVE THIS ISSUE. please reply

            Thanks you sir

            my no- [protected]
            e-mail- [protected]@gmail.com
            +3 photos
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              P
              preeti guleria
              from Powai, Maharashtra
              Feb 8, 2021
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              Refund not received jfgs
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                S
                Shalu_3 Singh
                from Saint Thomas Mount, Tamil Nadu
                Feb 8, 2021
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                Dear Bank Team,

                Amazon had initiated the refund money on 31-01-21 and it should be credited on 05-02-21 but I haven't received my refund money yet, Kindly check where it is pending or stuck and process the same.

                RRN : 30001010321022010242478

                Amount for refund : 1749/-

                Account number : [protected]

                Please in reply don't tell me to take up this issue with the concerned team because I have no clue which one is concerned team for this issue in your bank so please raise a refund request on behalf of me.

                Regards,
                Shalini Singh
                +1 photos
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                  S
                  Shalu_3 Singh
                  from Saint Thomas Mount, Tamil Nadu
                  Feb 8, 2021
                  May 28, 2023
                  This thread was updated on May 28, 2023
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                  Dear Team,

                  Kindly raise this issue with the concerned team of your bank, because I have no clue about the concerned team so it would be great if you raised a ticket on behalf of me.
                  And Please let me know when can I expect my 1749/- refund back to my account.

                  Refund Reference Number : 30001010321022010242478

                  Account number : [protected]
                  (Please credit the stuck refund amount)

                  IFSC Code : PUNB0475600

                  For amount : 1749/-

                  Regards,
                  Shalini Singh
                  +1 photos
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                  Feb 08, 2021
                  Updated by Shalu_3 Singh
                  Please check and let me know when can I get my refund amount.

                  Feb 08, 2021
                  Updated by Shalu_3 Singh
                  Kindly update me on this.
                  Dear team,
                  Maine zomato se ek order placed kiya tha jo kisi reason ki wajah se order placed nahi hua ar mjhe refund bhi nhi mila mjhe apna refund kab tak milega

                  Refund reference number[protected]
                  IFSC -PUNB0010800
                  For amount - 89.80
                  Regards - shubhangi kumari

                  Refund Reference Number 30001010321022010242478 - Comment #4107181 - Image #0
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                    A
                    Aniya Dutta
                    from Hāora, West Bengal
                    Feb 8, 2021
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                    On[protected] i made a transaction in bajaj finance regarding a loan amount payment through my UBI card ( Card no - [protected]) by POS machine. my transaction declined in POS machine but the amount deducted from my a/c (amount 28500).

                    i visited Bank & bajaj both the companies. they are not providing any kind of service or help regarding this.

                    PNB brunch - New Market, Kolkata
                    Bajaj Finance - Rash Bihari Avenue, Kolkata

                    Bank A/c No :[protected]
                    Card no - [protected]

                    POS ID : POS[protected] KOLKATA (mentioned in bank statement)

                    POS machine details
                    Batch ID : 9101
                    PID : 522512

                    now i want refund for the same amount.

                    Kindly help with this matter.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      A
                      ankita_nigam
                      Feb 8, 2021
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                      Address: Faridabad

                      Dear Sir,

                      My name is Ankita. I have returned an item on amazon on 27.01.2021 and money is not returned even after 13 days of refund initiated by amazon .Amazon just give me a Refund reference number (RRN-74332741028102710363446) and told me talk to bank customer care number to get back your money. Customer service executive of bank telling me to talk Amazon and Amazon telling me talk to bank.

                      Dear Sir Please help me in this condition.
                      +1 photos
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                        R
                        Ravi Ajnare
                        from Bhopal, Madhya Pradesh
                        Feb 7, 2021
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                        I had ordered something from Amazon on 08-January-2021 which i successfully cancelled on 10-january.-2021. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is 74332741010100970638929 . Attached is the email from the Amazon team stating that the refund has been successfully completed.

                        my A/C.No.[protected]
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          N
                          Nj261297
                          Feb 7, 2021
                          Resolved
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                          Resolved

                          Amazon was refund my money but bank could not shown my acoount
                          Amzon refernce no. 30005110251025122681010
                          Feb 22, 2021
                          Complaint marked as Resolved 
                          Not taken any step and very bad service centre people not solved problems Contact email- [email protected] Mob no. 7049060789
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            S
                            Sani roy
                            from Noida, Uttar Pradesh
                            Feb 7, 2021
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                            Address: 138/C kalicharan dutta road . sarsuna, W.B

                            Please this case not satisfy for your banking on pnb.
                            I am one of your customer on kotak bank ATM withdrawal 10, 000 Rs on 04.02.2021 at 7.10 pm but I am not my money at that time, one of document shilp and that time debit on my account Rs 10, 000.

                            So I requested to my mony reverse on my account with in 24 hours.

                            And I go to Consumer Forame on your bank with ATM kotak bank.

                            My account no[protected]
                            +1 photos
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                              M
                              Manojdhakakumar
                              from Ghumarwin, Himachal Pradesh
                              Feb 7, 2021
                              Resolved
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                              Resolved

                              On 25-1-21 I have done order throughout Amazon redmi Asus vivo book14 rs (35990) at same time order is declined and amount is debit from my ATM card. Amazon give me refund reference id : 30005110251025152850162 on this order no:[protected] and says this amount is reflected in our bank account 02-02-21 but this amount is not credited in my account till the date.
                              My Account number:- [protected] and Account holder name:- manoj kumar dhaka
                              +2 photos
                              Feb 7, 2021
                              Complaint marked as Resolved 
                              I had ordered something from Amazon on 25-01-2021 which i successfully cancelled on 28-01-2021. Since i paid for the order by debit card, the amount was supposed to be credited in my bank account which did not happened till date. I contacted the amazon team which replied me back with a transaction number stating that they successfully initiated the refund process. After that i called the bank with the transaction number given from Amazon but they refused to help saying that this of no use to them. I regularly check my balance, but the amount is not credited since then. My refund transaction number is 30005110251025152850162 . Attached is the email from the Amazon team stating that the refund has been successfully completed. Refund amount:- 35990. Product name:- asus vivobook 14. My name:- manoj kumar dhaka. Mobile number:- 9660331174. E-mail:- [email protected]
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                pankajchandra007
                                from Mubarakpur, Haryana
                                Feb 7, 2021
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                                Sir/madam I have ordered a DVI to HDMI adaptor on[protected] lt was to be recieved on[protected] But I have not recieved my refund. Amazon initiated the refund on[protected] and it was expected to come on[protected] Amazon gave me the reference id 30005110221022202778284 but the Punjab National Bank has still not credited my money. This is urgent please help me as soon as possible.
                                +2 photos
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                                  R
                                  Rajnish3834
                                  Feb 6, 2021
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                                  My refund is not received on my band account after return received by amazon.
                                  My refund amaunt is Rs.23990
                                  Amazon initiated my refund on 29 January
                                  It will be provided refrence number is 30005103600361183680234
                                  Help me
                                  +3 photos
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                  Feb 06, 2021
                                  Updated by Rajnish3834
                                  Refund initiated by amazon but not credit in my bank account
                                  Account holder name : Narender
                                  My amout is debited by debit card
                                  Feb 07, 2021
                                  Updated by Rajnish3834
                                  Still yet
                                  Feb 11, 2021
                                  Updated by Rajnish3834
                                  Sir please help me my refund amount is not received in my bank account.
                                  I still haven't received the credit in my account. Plz help me resolve this
                                  Today is 10 Feb sir please resolve this
                                  Problem still yet
                                  Sir after one weak my problem still yet please help me
                                  Sir help me
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                                    P
                                    Pratyush7
                                    Feb 6, 2021
                                    Resolved
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                                    Resolved

                                    I bought an Alexa fire tv stick lite from Amazon online on 20th Jan, 21 through my debit card. As it didn't support my tv I opt to return it. I returned the product on 28th Jan, 21 and amazon claimed that my refund was issued on 28th'Jan 21 as to support their claim they provided me with the Refund Reference # 74056631029102850157984 . They also provided me with Transaction Id-1rT7weeGbEp1US8YVimS And Processor Trace Id[protected] . But the amount is still to be credited to my bank account as of today. Please assist me.
                                    +4 photos
                                    Feb 8, 2021
                                    Complaint marked as Resolved 
                                    I made the complaint on february 6th. They replied to me that my complaint has been made registered to PNB Customer care on 7th feb, and today I got my money refunded. Previously, before I made the complaint, I tried everything from calling both customer care services, even went to the branch but they outright said they can't trace through transaction Ids. My refund was issued on 28th jan, and when I lost all hope, I found out about this service and I'm very very grateful. Thank You, The amount has been refunded to my account.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Feb 07, 2021
                                    Updated by Pratyush7
                                    Account Holder Name: Pratyush Sen Gupta
                                    Branch Name: Paschim Putiari(United Bank Of India)
                                    IFSC Code: UTBIOPPUC58

                                    I still haven't received the credit in my account. Plz help me resolve this.
                                    I purchased some items from amazon but size issue I returned the item but refund is complete to amazon and not credited in my bank account
                                    Hi have you filled charge dispute form in bank
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                                      debalsen
                                      Feb 6, 2021
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                                      Yatra.com processed my refund of 25k on 06/01/2021 vide ARN no.
                                      74056631020004901189231. Till date the same is not credited to my account. Their customer care has no knowledge about banking transaction process or norms. They don't even know what ARN number is. Every time they have a standard reply, contact yatra.com.

                                      Please credit the refund amount to my account immediately.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Feb 09, 2021
                                      Updated by debalsen
                                      Account holder name : Debal Sengupta
                                      A/c Number :[protected]
                                      Branch : Paikpara (UBI), Kolkata, West Bengal
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                                        S
                                        sahagal sonkar
                                        Feb 6, 2021
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                                        Address: 2,Matiyara Road,Alopibagh 211006

                                        I cancelled my order from amazon and they said that they initiated my refund and they give me my refund reference number but my bank has not been credited the amount in my bank since 6 say.
                                        My refund reference number is 30005110311031143584926.
                                        +1 photos
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