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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints page 77

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B
Bhoomesh chandola
Nov 5, 2020
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The mobikwik has processed the refund amount Rs 785.48 on 12 October but 15working days has passed amount have not credit to my account till now. Refund Reference number is NPCI[protected]
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    preeth 002
    Nov 5, 2020
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    4 weeks ago, i open an account at pnb mangalore balmata branch but account is not activated till now. There no proper response from the branch. resolve it.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      Praggupta
      Nov 5, 2020
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      Amazon is claiming that the refund is being initiated in the bank. But it is not visible in my account. It’s been 17 days still no amount is being reflected. Please contact me asap. Account no. ************5226.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
      When will my complaint get resolved?
      Nobody has contacted me so far.
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        J
        Jagdeep Singhania
        Nov 4, 2020
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        Address: 109 Basant Nagar Vasant Vihar New Delhi 110057

        Refund Issued: Amount Rs.2, 499.00(Boult Audio AirBass Propods True W..) will be available in your account in 10 business days. Details https://amzn.in/d/7hd7Zki

        This is the issue but bank denied. And I call customer care and customer care behaviour very rudly and not giving answer to me and again and again Cut my call.

        Plzzzz refund my amount.
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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          Jaghadish Jaghadish
          Nov 3, 2020
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          Address: 39/85, portuguese church street , sevenwells,CHENNAI-1

          Hy my name is jaghadish i have mailed PNB multiple times regarding refund from flipkart. The refund has been initiated from FLIPKART side, they have given me the reference number and i am unable to get back my money from PNB.
          I have no idea what to do next.Nobody is answering with responsibility especially people from customer care.

          the refund of Rs. 419/- & Rs. 275/- to your PNB Bank Debit Card on 16 Oct 20 and as per standard banking procedures, this amount should have been credited by 28 Oct 20.

          The refund reference number's are 75105170291003298482307 & 75105170291003298499285.

          And the refund of Rs.353/- and Rs.01/- to your
          debit card on 17 Oct 20 and these amounts should have been credited by 29 Oct 20.

          Reference number: 75105170292003301854582 and 75105170292003304905340.
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
          To

          The Punjab National Bank

          Subject- Refund application for Flipkart cancelled order

          Respected Sir/mam

          I am an account holder of Bharatpur branch. My account number is [protected]. On date 01/07/2022 an amount 254 was debited from my account for the payment of online shopping from Flipkart. The mode of payment used was Debit Card. The online shopping process was successful.

          The order has been cancelled on date 08/07/2022 and a refund has been initiated by Flipkart. The refund transaction details, as provided by Flipkart, given below:

          Refund Processing Date-08/07/2022
          Refund Amount-254
          Refund Reference Number-30005421902182092333363

          I have not yet received the refund amount in my bank account. Kindly do the needful.

          Yours faithfully,

          Name- Abhilasha Singh
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            S
            Sougata Das 123
            Nov 2, 2020
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            Resolved

            I had Ordered a Reebok shoe from Amazon 16-OCT-2020 which i successfully cancelled on 16-OCT-2020 and since i had paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the AMAZON team which replied me back with a reference number stating that they successfully initiated the refund process on 17th October tself and its up to the bank to credit the same in my account in time which can take 5-6 Business days but since it has been longer than that i called my bank with the reference number that my merchant gave me but they refused to help saying that this of no use to them. I regularly check my balance, nothing of that sort has been credited since then. My refund reference number is 632216 . Attached is the email from the AMAZON team stating that the refund has been successfully completed and my bank statement from 16oct to till date.
            Nov 6, 2020
            Complaint marked as Resolved 
            I complained on 2 Nov at 9:15 am and withing 2 hours I received a call from pnb head office. Mr. P. Malik helped me a lot. He is humble and knows his job. He heard my issue with patience and guide me correctly. I also visited pnb Birati branch but they are very rude and didn't help or guide me at all. Thanks to pnb and Mr. Malik.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Hello
            Am facing the same problem can you please guide me how to file complain?
            Sougata Das 123's [Complaint's author] reply, Nov 7, 2020
            File a complaint like me. They will help you with in 24hrs and guide you. Only put Refund Reference number on complaint. Don't put any personal information like phone number or any kind of pin number or any personal details.
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              D
              Dainik Rasoi
              Nov 1, 2020
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              I have ordered 1 bed in wakfit website but cancel the order and refund is initiate from wakfit but not credit in my account please help me
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                N
                Nikhil Bucha
                Oct 31, 2020
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                I had placed a order in amazon on 16/10/2020 of Rs.54999/- and Rs.8990/- and then cancelled it on 17/10/2020 I Contacted Amazon about the Refund they said Refund has been issued on 17/10/2020 with Refund Reference Number - 75503720292042996945404 but the Refund has been not yet credited in my Bank Account
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                  A
                  Ash51
                  Oct 30, 2020
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                  Address: Aligarh

                  Amazon india. Had initiated my refund of rs 1299 and 199, 199 already on 16 and 18 October but also provide me reference no 970219 and 766816, 793916.but Punjab national bank does not credit this amount in my account till today's ...so please take this matter seriously and repond me soon.
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    S
                    Sushant Anand 0
                    from Powai, Maharashtra
                    Oct 30, 2020
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                    Address: D.P.S school , Sadaram road near Gandhi field. Pin code- 802212

                    I bought a product from amazon. after cancellation not refund reflected in my bank amount
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      S
                      subho256
                      from Noida, Uttar Pradesh
                      Oct 29, 2020
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                      Name:Abhijeet kumar saha

                      A/c:[protected]

                      UTR Reference No:05134040293028172798549

                      Refund Amount:711

                      Actual transaction date:17/10/2020

                      Mob no:[protected]

                      Complaint no:CW[protected]

                      I have purchased an order of rs 949 on 17/10/2020 but from my debit card rs 711 had been deducted rest amount had been detected from Amazon pay balance. on 18 Oct amzon.in had initiated my refund amount of rs 711 but pnb still not credited to my account.please refund my amount as soon as possible.
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        D
                        Devendra hans
                        Oct 28, 2020
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                        My name is Devendra Kumar and I had ordered a product of Rs 2040 Mantra MFS100 v54 OTG with RD Service Finger Print in Amazon on 11 September 2020 &. I returned this order due to personal reason and On 14 september 2020 Amazon initiated the amount to my account but I still didn't get the money.Amazon sent this reference number[protected].
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          N
                          NishaSh
                          Oct 27, 2020
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                          I had made a purchase for 2448 for 2 items from Amazon on 17th October 2020 from my debit card.

                          Out of the order I had cancelled one 1 item of rs. 1999 the same day.

                          I have not received the refund for it yet. The Bank claims no held up amount and the Amazon has given me reference no. 020717.

                          They say they can't do anything more and I am free to charge dispute for it with the bank.

                          The customer tells me that they can't do anything with the reference no.
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            NadeemSarwer5
                            Oct 27, 2020
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                            Address: Millat colony,chakradharpur,Jharkhand

                            I purchased one pair of shoe from Amazon and paid the amount of Rs.499-through PNB debit card but I cancelled the order the same day. I asked the Amazon cc about the refund, they said it has been sent to my account and provided me with the refund reference number and asked me to call the bank's customer care. I called PNB cc 4 times but everytime the person said they don't know what these things are and they can't help me with this and asked me to contact the branch. I submitted a complaint at the branch but they aren't taking any action. Please let me know about the proper solution for this problem asap.

                            My no. [protected] is linked with both amazon and pnb account
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              P
                              Priya2212
                              Oct 27, 2020
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                              Resolved

                              I have incorrectly transferred the amount of 64000 from Axis Bank to PNB. I have forwarded the request in Axis for Reversal.
                              From Axis Bank Account
                              Transaction Number: F9K4TBWN0190
                              Reference Number for Reversal: 059036

                              To
                              Account No: [protected]
                              Account Holder Name: Rahul Kumar
                              Amount: 64000

                              the Beneficiary account holder will definitely be denied for reversal.
                              Please get my Amount reversed
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Also, please confirm where you have placed the request for the reversal to check and provide further assistance in the referred matter. Regards, Team Axis Bank
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                                M
                                Medicos.rahul
                                Oct 26, 2020
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                                Resolved

                                Address: Punjab National Bank, Shakti Nagar, Jodhpur, Rajasthan - 342006

                                I, Rahul Singh Rathore, a joint account holder in Punjab National Bank would like to request you to help me in tracking down my refunded amount made by the Air Astana airlines.
                                I have booked 4 tickets from official website of airlines Air Astana on date 10th March, 2020 from my PNB international debit card. Due to Covid-19 pandemic it got cancelled by the airlines itself and the refund was made by the airlines on dates 14th and 17th August, 2020 of amount 406.82 $ and 452.82 $ respectively.
                                I have been trying to track down this refunded amount from last 2 months by coordinating with the bank but I am unable to do so as the bank claims that they haven't recieved any such refund but on the other hand the airlines have sent me proof of payment in form of transaction reference id's. And now when my father is going to bank to complain, the bank people are only making him go from one branch to another instead of helping us and solving our issue.
                                I request you to help me in getting back my amount.
                                Please find attached ARN number provided by Air Astana airlines.
                                I will be waiting for your response. My mail id is : medicos.[protected]@gmail.com
                                Dec 6, 2020
                                Complaint marked as Resolved 
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  H
                                  Harish.shabby
                                  Oct 24, 2020
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                                  Address: Chennai

                                  I have returned the product in amazon and i didn't received my refund yet!! But amazon has sent the money to the bank! Reference number
                                  Refund Reference #[protected]
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    D
                                    Dainik Rasoi
                                    Oct 24, 2020
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                                    Address: A B academy school, Near normal taxi stand

                                    I had ordered wakfit some itm but I had cancelled my order 16 October and refund is intended 17 October from wakfit in my account but refund is not credited my account please help
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Still not credited in my account please help me
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                                      theshyamnarayan
                                      Oct 23, 2020
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                                      Resolved

                                      On October 13, 2020, I purchased a redmi phone from Amazon and paid the amount of Rs. 11999/- and Rs. 404/- through PNB debit card but I cancelled the order the same day. On 20th of October I asked the Amazon cc about the refund, they said it has been sent to my account and provided me with the refund reference number and asked me to call the bank's customer care. I called PNB cc 4 times but everytime the person said they don't know what these things are and they can't help me with this and asked me to contact the branch. I submitted a complaint at the branch but they aren't taking any action. Please let me know about the proper solution for this problem asap.

                                      Amazon refund reference number: 75105170288003275465676 and
                                      75105170288003274107022

                                      PNB Complaint number: CI[protected]
                                      Oct 26, 2020
                                      Complaint marked as Resolved 
                                      So after the branch wasn't able to resolve the issue at the counter, I had submitted a complaint at the branch itself with same Refund Reference Number. 4 hours later, the refund amount got credited in my account. It was kind of a hassle but finally it has been resolved.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                      Oct 26, 2020
                                      Updated by theshyamnarayan
                                      Visited branch today [Oct 26 at 11 am]. They aren't able to check the Refund reference number because their system isn't accepting it. Asked amazon to recheck and send the rrn, they sent the rrn but it is not being verified at the bank. I guess I've lost the amount now.
                                      Oct 26, 2020
                                      Updated by theshyamnarayan
                                      Also, I had submitted complaint through PNB's portal last thursday but there was no reply.
                                      But then after what happened how did it get resolved by bank or by Consumer care Portal
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                                        hitesh99raj
                                        Oct 22, 2020
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                                        Address: PNB ATM, Community Centre, Ranibagh, New Delhi - 110034

                                        Hi My transaction has been timed out of RS.500 and debited to my account. REF no is[protected]. Kindly please revert the same. Thanks
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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