Punjab National Bank [PNB] Complaints & Reviews

I had Ordered a Reebok shoe from Amazon 16-OCT-2020 which i successfully cancelled on 16-OCT-2020 and since i had paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the AMAZON team which replied me back with a reference number stating that they successfully initiated the refund process on 17th October tself and its up to the bank to credit the same in my account in time which can take 5-6 Business days but since it has been longer than that i called my bank with the reference number that my merchant gave me but they refused to help saying that this of no use to them. I regularly check my balance, nothing of that sort has been credited since then. My refund reference number is 632216 . Attached is the email from the AMAZON team stating that the refund has been successfully completed and my bank statement from 16oct to till date.

I have ordered 1 bed in wakfit website but cancel the order and refund is initiate from wakfit but not credit in my account please help me

I had placed a order in amazon on 16/10/2020 of Rs.54999/- and Rs.8990/- and then cancelled it on 17/10/2020 I Contacted Amazon about the Refund they said Refund has been issued on 17/10/2020 with Refund Reference Number - 75503720292042996945404 but the Refund has been not yet credited in my Bank Account

Amazon india. Had initiated my refund of rs 1299 and 199, 199 already on 16 and 18 October but also provide me reference no 970219 and 766816, 793916.but Punjab national bank does not credit this amount in my account till today's ...so please take this matter seriously and repond me soon.

I bought a product from amazon. after cancellation not refund reflected in my bank amount

Name:Abhijeet kumar saha

A/c:[protected]

UTR Reference No:05134040293028172798549

Refund Amount:711

Actual transaction date:17/10/2020

Mob no:[protected]

Complaint no:CW[protected]

I have purchased an order of rs 949 on 17/10/2020 but from my debit card rs 711 had been deducted rest amount had been detected from Amazon pay balance. on 18 Oct amzon.in had initiated my refund amount of rs 711 but pnb still not credited to my account.please refund my amount as soon as possible.

My name is Devendra Kumar and I had ordered a product of Rs 2040 Mantra MFS100 v54 OTG with RD Service Finger Print in Amazon on 11 September 2020 &. I returned this order due to personal reason and On 14 september 2020 Amazon initiated the amount to my account but I still didn't get the money.Amazon sent this reference number[protected].

I had made a purchase for 2448 for 2 items from Amazon on 17th October 2020 from my debit card.

Out of the order I had cancelled one 1 item of rs. 1999 the same day.

I have not received the refund for it yet. The Bank claims no held up amount and the Amazon has given me reference no. 020717.

They say they can't do anything more and I am free to charge dispute for it with the bank.

The customer tells me that they can't do anything with the reference no.

I purchased one pair of shoe from Amazon and paid the amount of Rs.499-through PNB debit card but I cancelled the order the same day. I asked the Amazon cc about the refund, they said it has been sent to my account and provided me with the refund reference number and asked me to call the bank's customer care. I called PNB cc 4 times but everytime the person said they don't know what these things are and they can't help me with this and asked me to contact the branch. I submitted a complaint at the branch but they aren't taking any action. Please let me know about the proper solution for this problem asap.

My no. [protected] is linked with both amazon and pnb account

I have incorrectly transferred the amount of 64000 from Axis Bank to PNB. I have forwarded the request in Axis for Reversal.
From Axis Bank Account
Transaction Number: F9K4TBWN0190
Reference Number for Reversal: 059036

To
Account No: [protected]
Account Holder Name: Rahul Kumar
Amount: 64000

the Beneficiary account holder will definitely be denied for reversal.
Please get my Amount reversed

I, Rahul Singh Rathore, a joint account holder in Punjab National Bank would like to request you to help me in tracking down my refunded amount made by the Air Astana airlines.
I have booked 4 tickets from official website of airlines Air Astana on date 10th March, 2020 from my PNB international debit card. Due to Covid-19 pandemic it got cancelled by the airlines itself and the refund was made by the airlines on dates 14th and 17th August, 2020 of amount 406.82 $ and 452.82 $ respectively.
I have been trying to track down this refunded amount from last 2 months by coordinating with the bank but I am unable to do so as the bank claims that they haven't recieved any such refund but on the other hand the airlines have sent me proof of payment in form of transaction reference id's. And now when my father is going to bank to complain, the bank people are only making him go from one branch to another instead of helping us and solving our issue.
I request you to help me in getting back my amount.
Please find attached ARN number provided by Air Astana airlines.
I will be waiting for your response. My mail id is : medicos.[protected]@gmail.com

I have returned the product in amazon and i didn't received my refund yet!! But amazon has sent the money to the bank! Reference number
Refund Reference #[protected]

I had ordered wakfit some itm but I had cancelled my order 16 October and refund is intended 17 October from wakfit in my account but refund is not credited my account please help

On October 13, 2020, I purchased a redmi phone from Amazon and paid the amount of Rs. 11999/- and Rs. 404/- through PNB debit card but I cancelled the order the same day. On 20th of October I asked the Amazon cc about the refund, they said it has been sent to my account and provided me with the refund reference number and asked me to call the bank's customer care. I called PNB cc 4 times but everytime the person said they don't know what these things are and they can't help me with this and asked me to contact the branch. I submitted a complaint at the branch but they aren't taking any action. Please let me know about the proper solution for this problem asap.

Amazon refund reference number: 75105170288003275465676 and
75105170288003274107022

PNB Complaint number: CI[protected]

Hi My transaction has been timed out of RS.500 and debited to my account. REF no is[protected]. Kindly please revert the same. Thanks

A product order on 7 september 2020 product name Lukzer foot air pump for motorcycle and car.Cost of product is 899.I had paid through upi, due to some reason product cancel.refund is not received till now .Amazon given a RR number[protected].
Plse solve this problem

With due respect, I Rajinder Kumar Mittal aged 64/M. I have to submit that in the month of December 2019 I purchased a policy form pnbMetLife with policy no. 23130701 having the Client id: 56467567.
From the agent named Mr. Nitin Kumar with phone number [protected]. When I received my policy in the first week of January 2020, they did the following mistakes in the policy:
1. Wrong mobile number
2. Name of assured person is wrong
3. Wrongly mentioned the policy term
4. Not mentioned the email id in the policy
5. Wrong mother name
6. Wrong spouse name
1st visit-
I immediately approached their office for the corrections that are in the month of January 2020 where I was assured by Ms. Rekha that this would be rectified in 15 days that is within the month of January itself.
Nothing happened.
2nd visit-
I visited the branch of pnbMetLife in sector-17b Chandigarh, which is near about 20kms far from my place. There Mr. Rakesh with mobile number [protected] assured me of solving the matter but again
Nothing happened.
3rd visit-
I again visited the same office in the month of March, Mr. Rakesh was not available then the staff gave me the reference of Mr. Upender with mobile no. [protected]. Again assurance was given but as usual
Nothing happened.
4th try
In the mid of March, the lockdown started due to COVID-19 and until the opening of the offices, the telephonic conversation with Mr. Rakesh continued. Always assurance was given but as usual
Nothing happened.
5th visit-
After the lockdown over I visited the same office but as usual
Nothing happened.
6th attempt-
After all this, I approached their customer helpline no. [protected]. After the long wait of 15 minutes (that is wasting my 15 minutes again), they disconnected the call.
Again I called on the same then Mr. Eric gave me to request no. 42315500 and assured me that one supervisor would talk to me within 24 hours.
The next day I received a call from Mr. Parmod and he again assured me but as usual
Nothing happened.
7th attempt-
Again I got in touch with Ms. Rekha but as usual
Nothing happened.
8th visit-
I visited the same office but as usual
Nothing happened.

Conclusion-
From January 2020 till date, I am running from pillar to post but nothing happened.

Q1.Why are they harassing me?
Q2.What the reason behind not doing the corrections? (is it their incapability or not giving any importance to the customer or any other mean)
Q3.Is it a way of treating a senior citizen?
I am a senior citizen and they are not treating me well as well even sometimes shouted at me. They are just putting all the blame on my shoulders. I did not make any mistake but they are just trying to put the blame on me.
I do not want anything, I just want compensation of 2-3 lacs for this harassment. I do not want to run my policy further with this kind of insensitive people who can’t do the corrections. They are just taking the advantage of my politeness. Now I can’t bear all this. It’s very harassing for me at mental as well as physical level.
we already complained in the IRDAI by they are not taking any action on 16/10/2020.
Pnb staff is now threatening us. They are saying we are not going to change anything, do whatever you can do.
I hope you will take the action as soon as possible.
Thanking you
Rajinder Kumar Mittal

Order ID[protected] amount =9499 account no =[protected] date 18 oct

I placed an order on Amazon and I cancelled that order which I paid and refund was initiated on 18th October 2020 from Amazon side in my upi but I haven't received the amount in my account. Here is refund reference number RRN[protected]
It's already 4 days and still not got the refund in my account. Amazon has refunded from there side for which refund reference number is shown above. But I haven't got the refunded money in my account. Please help me

My name is Ankush and I had ordered urban legends men's regular fit cargo pant order id[protected]) of Rs.999 in Amazon on 5-oct-2020 and after 11-oct-2020. I returned this order due to personal reason.

And on the same date of return, Amazon initiated the amount to my account but I still didn't get the money. Amazon sent this refund reference number
[protected] and told me to fill charge dispute form but Punjab National Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
Thanks you sir