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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 80

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S
sudip17pal
from Pune, Maharashtra
Sep 15, 2020
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Address: Mumbai

This is with Reference to one of my orders placed with Amazon.in on 7th September 2020. But unfortunately the Transaction Failed. Transaction Remarks as appearing in my account statement is "ECOM 144259 AMAZON INDIA BANGALORE\". My Transaction Amount was Rs 1492/- which was performed using my PNB ATM Cum Debit Card ending ****9865. Already 7 working days have passed but still the deducted Amount is not credited in my Account.
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    Rohi 1994
    Sep 15, 2020
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    My name is rohit kumar and i had ordered T shirts for Amount 614 from flipkart on (12/09/2020) and after that i canceled this order due to personal reason on same day. And on 12/09/2020, flipkart initiated the amount to my card but i still didn't get the money. They sent this reference number i.e refund id -CR2009121553279168587403
    # and told me to fill charge dispute form but pnb site shows always error, and even they don't work on it after talking to customer care.. So
    Please kindly respond to this complaint it's very urgent.
    Thanks you sir
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      S
      SUMIT SHRIVASTAVA5551
      Sep 14, 2020
      Resolved
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      Resolved

      I had ordered a asus vivobook 14 laptop from amazon.in with order #[protected] on 06-sept -2020 which i successfully canceled on 07-sept-2020 and since i had paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the amazon team which replied me back with a refund reference number #75503720252042089215481 stating that they successfully initiated the refund process on 07th itself and its up to the bank to credit the same in my account in time which can take 3-5 business days but since it has been longer than that i called my bank with the reference number that my merchant gave me but they refused to help saying that this of no use to them. My account number is [protected]. I regularly check my balance, nothing of that sort has been credited since then. My refund reference number is 75503720252042089215481 attached is the email from the amazon team stating that the refund has been successfully completed.
      +1 photos
      Sep 15, 2020
      Complaint marked as Resolved 
      I have posted another complaint on PNB complaint portal and they reverted me via phone call and asked the issue and after that within 06 hr i got my fund transferred.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        T
        Trinath Barai
        Sep 9, 2020
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        Address: Kalyani
        Website: goo. gl/4G2wW3

        I don't get my money but it shows debit..
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          S
          suyash767
          Sep 9, 2020
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          Had ordered a ladies rakhi for rakshabandhan from amazon which did not reach me, i cancelled it and put a request for refund which was initiated by amazon on 7 august 2020 and
          I have yet not received my amount on my account yet.
          My account details are
          Pnb — [protected]
          Ifsc code — punb0684600
          Punjab national bank
          Atarra branch
          +1 photos
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            G
            Gaur archana
            Sep 9, 2020
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            I had cancelled a prepaid order from amazon of rs 509, the refund has been processed from their end on 1 September 2020, so the refund should have reflected in my account in 5 business days, but it is not yet credited to my account. The reference no.
            30005402460244222429513.
            Please do the needful at the earliest and locate where it is stuck and clear the trouble as soon as possible.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              A
              Aman8957
              Sep 9, 2020
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              Resolved

              Amazon has initiated the refund but it is not received in my bank account even after 7 days. Plz resolve this asap.
              Refund reference no. 30005402470246138623145
              +1 photos
              Sep 9, 2020
              Complaint marked as Resolved 
              Amount already credited an hour before 😇 Thank You
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                V
                Varshney Nandini
                Sep 9, 2020
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                Hlo,
                I had done a electricity bill payment of Rs. 1542 via free charge on 16-May-2020 but that transaction was failed but the amount from my bank account deducted then I applied for refund after then free charge initiated my refund but till now my refund not credited in my bank account free charge give me a RRN number and suggest me to contact with the bank.I contacted with bank branch also but they can't understand this issue. Please help me in getting my money back.
                RRN number[protected]
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                  Varshney Nandini
                  Sep 9, 2020
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                  Resolved

                  Hlo,
                  I had done a electricity bill payment of rs. 1542 via free charge on 16-may-2020 but that transaction was failed but the amount from my bank account deducted then i applied for refund after then free charge initiated my refund but till now my refund not credited in my bank account free charge give me a rrn number and suggest me to contact with the bank. I contact with the bank branch but they can't understand this issue. Please help me in getting my money back.
                  Rrn number[protected]
                  Sep 9, 2020
                  Complaint marked as Resolved 
                  Hlo, I had done a electricity bill payment of Rs. 1542 via free charge on 16-May-2020 but that transaction was failed but the amount from my bank account deducted then I applied for refund after then free charge initiated my refund but till now my refund not credited in my bank account free charge give me a RRN number and suggest me to contact with the bank. Please help me in getting my money back. RRN number -013714480005
                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                    P
                    PNBHOgsad
                    Sep 8, 2020
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                    Address: PNB Head office, Plot no. 4, Sector-10, Dwarka, New Delhi-110075

                    We have about 15 mixture and out of them, about 06 are not working. We have logged a complaint on toll free no. With service no. Is 00630844.

                    So please arrange your service provider as soon as possible.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      A
                      Amanjain5
                      Sep 7, 2020
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                      My name is aman jain and i had ordered (Renewed) redgear pro wireless gamepad of rs.1049 from amazon on 17-aug-2020 and after 20-aug-2020 i returned this order due to manufacturing defect. And on 24-aug-2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
                      Thanks you
                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                        C
                        channi saini
                        Sep 6, 2020
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                        I applied fastag from pnb in jan 2020 which i never received. I raised complaint many time on pnb fastag helpline but they are useless. Its almost 8 months gone but still not received.in between i received my paytm fastag. Now please cancel this and refund my charges. Kindly help me and raise this concern. My registered mobile number is [protected] and application number is app0212251.
                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                          shivangisingh2207
                          Sep 6, 2020
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                          As per the cancellation of an order from Ferns N Petals, the refund of Rs1275 was done on 3rd August 2020 which is not credited in my account numbered [protected].
                          No reference or transaction number has been provided to me by Ferns N Petals but they ask me to resolve the dispute within the bank.
                          How should I go forward with this query?
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                            Ritul Kapoor
                            Sep 4, 2020
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                            Address: MANDI

                            30005102240224184073601 arn no refund recieved in my account
                            +1 photos
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                              I
                              Ila Suman
                              from Kolkata, West Bengal
                              Sep 3, 2020
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                              Address: Old GT Road MG road Aurangabad Bihar

                              I am unable to perform transaction and view account statement in PNB net banking.It is giving error as "no eligible from account found for the user pnb" while performing any NEFT/IMPS.And moreover i am not able to view the account statement as account number is not coming up in drop down.
                              I was able to use net banking earlier.I was not facing this kind of issue.But since last 1 month it is creating problem as i am unable to perform any banking activities.Attached is the scrrenshot.Please resolve this ASAP.
                              Note: I have visited bank more than thrice but they are not taking nay action.
                              Account No-[protected]
                              Name-Sunita Kumari
                              Customer ID[protected]
                              +3 photos
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                              Sep 16, 2020
                              Updated by Ila Suman
                              i am still unable to perform banking activities.Please resolve it ASAP.
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                                ggqe
                                Sep 2, 2020
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                                Address: Old GT Road MG ROad Aurangabad Bihar

                                Account Number-[protected]

                                I was able to use internet banking earlier since 4 years.Since last month it is creating issue.The KYC is also done.Attached is the scrrenshot.In screenshot you can see there is no access for Transact and Inquiry.

                                Giving error as No Eligible"From Account" found for the user.I tried to change the access through net banking but is says Please contact branch for it.

                                Note:I have visited bank more than thrice but they are not taking any action.
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                                  vishalgpt406
                                  Sep 1, 2020
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                                  My PNB account is freezed.

                                  Address: No.28, 2nd Floor, Centenary Building, M G Road, Bangalore - 560001

                                  Dear Sir/Madam,

                                  My PNB savings account has been frozen form past 1 month and i am restricted to do any Transaction. Although my account was very much active and i was doing regular transactions and even the Available balance was never below 20, 000 Rs.
                                  My money is with bank now and i need it on a regular basis for my daily necessity.

                                  There was no prior intimation done before freezing my account.
                                  I...
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                                  Akula bisht
                                  Sep 1, 2020
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                                  I cancelled my order from amazon and wanted a refund. Refund reference # 959900. I have been told to contact my bank but they aren't picking up so i havent yet received my refund.
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    Kalra Shab
                                    from Rohtak, Haryana
                                    Sep 1, 2020
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                                    Resolved

                                    Address: Meham

                                    When i am adding money to my paytm wallet money is deducted from my bank account but not added to my paytm wallet then paytm is saying that they have not received any amount from your bank for this transaction
                                    May 17, 2021
                                    Complaint marked as Resolved 
                                    They credit money back to my account so problem has been resolved and mark this complaint as resolved.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                                    Sep 01, 2020
                                    Updated by Kalra Shab
                                    Contact as soon as possible
                                    Sep 02, 2020
                                    Updated by Kalra Shab
                                    Problem has been resolved I hot my money back in to my account.
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                                      deepikarani9
                                      Sep 1, 2020
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                                      Address: 2094/165,Ganeshpura Tri Nagar

                                      Sir/ma’am
                                      With reference to the above mentioned subject, i wish to lodge complaint against loss of my debit card of my savings account of punjab national bank,, account holder name: deepika rani, savings account number [protected]. I withdrew cash today morning[protected] at pnb atm in ganesh pura at 9:33 am. Misplaced my card after this transaction.
                                      I received message at 3:15 pm of withdrawal against my lost atm card, followed by one more transaction at 3:24 pm, and again 4 different transactions at different times.
                                      Kindly do the needful urgently.
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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