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Punjab National Bank [PNB] Complaints & Reviews

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Updated: Oct 27, 2025
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Punjab National Bank [PNB] reviews & complaints page 82

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N
Nilesh0481
Aug 9, 2020
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Sir,
My name is nilesh singhania and i had ordered a vivo v19 product on 17/07/2020 from amazon. The product delivery was rejected due to some reason and the refund of rs 20, 999 for the same was initiated on 24/07/2020. It was expected to be received in 3-4 days.

Amazon gave the reference number: 75503720207041148432661
But pnb has still not credited the amount.
I have complaint about the same here already but no action has been taken till now.
My card number is [protected].
Please look into this matter and help me as soon as possible.
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    Piyu__
    Aug 8, 2020
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    We would like to let you know that the seller has refunded an amount of rs. 1990/- to your punjab national bank debit card on 17 jul 20 for your pigeon cookware set with order id od[protected] with the reference number:30004602000190166337613.
    Regards, flipkart.

    Thank you for contacting myntra.
    We would like to inform you that your refund of rs.423.00has been successfully processed into your punjab national bank account.
    The bank reference number for this transaction[protected]. Your last 4 digit of the bank account number will be 3210.
    For any disputes, i request you to get back to us with the original bank statement from 26 jul 2020 till the date of complaint.

    [protected] amazon reference no.
    815 rs.

    Plz update this amount in my account as soon as possible.
    I didn't receive my refund, refund is initiated by the sites, but not credited by the bank.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      D
      Death Gaming
      Aug 8, 2020
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      Address: Amazon Bangalore

      I am rohan kumar, holding account in punjab national bank. My account have to be credited with refund amount 34900 from amazon on 30 july 2020. Amount have been issued by amazon and confirmed by my bank generating reference id #75503720208041165393316 but amount still not reflected in my account by bank since it is 9 days over. Plz help me fix the issue.
      Kindly help me.
      +1 photos
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        D
        Dhalara
        Aug 7, 2020
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        Address: Amazon

        M robin thakur holding account in punjab national bank. My account have to be credited with refund amount from amazon on 25 july 2020. Amount have been issued by amazon and confirmed by my bank generating reference id 75503720208041165330565 but amount still not reflected in my account by bank since it is 12 days over. Plz help me fix the issue.
        Kindly help me!
        +1 photos
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          Death Gaming
          Aug 7, 2020
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          Address: arrah

          I am rohan kumar, holding account in punjab national bank. My account have to be credited with refund amount from amazon on 30 july 2020. Amount have been issued by amazon and confirmed by my bank generating reference id #75503720208041165393316 but amount still not reflected in my account by bank since it is 9 days over. Plz help me fix the issue.
          Kindly help me
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            M
            Maths by Rishi sir For all Govt. job
            Aug 7, 2020
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            Address: Delhi

            I have to receive three refund of 10k each from paytm in my pnb bank account-476500*1104 against transactions done from my pnb card-512652*6038 on 26th july 2020 that paytm merchant has refund same amount on 3rd august 2020 but still not credited in account
            Refund reference no are - [protected], [protected], [protected]

            Please settle these payment.
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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              A
              Aniket Seth
              Aug 7, 2020
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              Resolved

              My name is aniket seth i have order a product from amazon.in on 24july 2020 and later cancelled it on 28 july 2020 it was prepaid order refund was initiated on 29th july 2020 but still it is not credited to my account they told me to fill charge dispute form but pnb doesn't have such policy they have given me a reference no.75503720211041223630936 please track my refund sir it's very urgent
              Thank you
              +2 photos
              Aug 7, 2020
              Complaint marked as Resolved 
              I don't know how but my refund is credited
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              I got my refund thank you
              I am rohan kumar, holding account in punjab national bank. My account have to be credited with refund amount from amazon on 30 july 2020. Amount have been issued by amazon and confirmed by my bank generating reference id #75503720208041165393316 but amount still not reflected in my account by bank since it is 9 days over. Plz help me fix the issue.
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                M
                Manas890
                Aug 6, 2020
                Resolved
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                Resolved

                While placing order on amazon order id:[protected]. The payment stuck in between and amount of rs 1299 has been deducted from my bank account. Amazon is claiming that they do not receieve any amount and pnb also declines.
                +2 photos
                Apr 22, 2021
                Complaint marked as Resolved 
                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
                Aug 06, 2020
                Updated by Manas890
                This Also A Receipt In The Amount Status Is Failed But Then Also Amount Deducted.

                Aug 06, 2020
                Updated by Manas890
                This Is The Another Proof

                Aug 07, 2020
                Updated by Manas890
                With clear Description

                No Respond Till Now
                Till now also pnb does not respond even a single reply
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                  Vanshita Khandelwal
                  Aug 6, 2020
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                  My name is (Vanshita Khandelwal) and I had ordered (Women skinny jeans) of RS.Amount(799) in Amazon on[protected] and after[protected] returned this order due to personal reason. And on[protected]
                  Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                  (75503720210041203642183) and told me to fill charge dispute form but Punjab Bank doesn't have such policy. So
                  please kindly respond to this complaint it's very urgent.
                  +2 photos
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                    Aniket Seth
                    Aug 6, 2020
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                    . I had cancelled a prepaid order from amazon of rs 19000, the refund has been processed from their end on 28th july 2020, so the refund should have reflected in my account in 5 business days, but it is not yet credited to my account. The reference no. Is 75503720211041223630936.
                    Please do the needful at the earliest and locate where it is stuck and clear the trouble as soon as possible.
                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                      A
                      Aryan Kaushal
                      Aug 6, 2020
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                      Amazon have initiated the amount of Rupees 338/- into my bank account but money is not reached into my bank account.
                      +1 photos
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                        D
                        Depender5521
                        Aug 6, 2020
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                        Address: PNB Mathura

                        On 27th July, Amazon processed Refund of Rs 370 for an order to my PNB Debit card ****9495 and on 30 July, they again processed another refund of Rs 409 for another order to same debit card. Even after waiting for more than 7 days, I didn't received amount in my bank. I had complaint it to my bank customer care but they said we can't do anything, kindly go to bank. When I reached bank and told them about my complaint they said they don't do anything for online transaction. Amazon has provided me refund Reference number for both refund Transaction but bank is denying for this. I knew this is fault of PNB bank.
                        Both Refund Reference No( RRN) are attached below-

                        RRN 1 for Rs 370: 85215220210029286818423

                        RRN 2 for Rs 409:
                        85215220213030430832523

                        The following are my bank details:
                        Bank Account No : *****044002
                        Bank Code : 491700
                        +2 photos
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                          A
                          AJ Tech & Gaming
                          Aug 6, 2020
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                          Address: KALANAUR DIST. ROHTAK.

                          Sir. I hv return a product of rs. 27, 990 rs. On 28.07.2020. They told me we have initiated your amount in your account. But i have not received my payment yet. They told me this is your bank is. Which is punjab national bank. They also didn't solve me problem.
                          Acount no. Is [protected].
                          Acc. Holder name - kamlesh.
                          Bank also involved in this.
                          Amazon give me
                          Rrn no. 75503720211041223517323.
                          And told me ask to your bank. We cant help you. But bank don't respond me. Plz help me out. Asap.
                          +4 photos
                          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                            A
                            ankit kathuriya
                            Aug 5, 2020
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                            Resolved

                            Sir
                            I have done some online shopping but some resone i want my money back
                            But online marchent saye we have already done your refund requst on 27/7/2020 with this refund refrence no. 75105170210003012792898
                            Please chake my refund status and inform me.
                            Transtion date 27/07/2020 ammout 18998
                            Refund balnce is not credited account balnce
                            Refund reference num is 75105170210003012792898
                            Payment mode debit card

                            Ankit kathuriya
                            A/c num [protected]
                            Branch sikri
                            +1 photos
                            Complaint marked as Resolved 
                            Thanks my problem resolved
                            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                              N
                              Nandini Bhargava
                              Aug 5, 2020
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                              Resolved

                              I have not yet received the refund amount in my pnb bank account [protected] for below reference transaction numbers :

                              1. Reference number is [protected] for rs.540.64/- initiated on 22.07.2020
                              2. Reference number is[protected] for rs.989./- initiated on 23.07.2020
                              +2 photos
                              Aug 11, 2020
                              Complaint marked as Resolved 
                              i have received the refund
                              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                Princesinpattya
                                Aug 4, 2020
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                                Resolved

                                Address: Punjab National Bank, Raptinagar Branch,Gorakhpur

                                I am sameer singh patel. I have cancelled booked ticket on 21st july. Indian railways site has already credited amount to my account, and also punjab national bank has confirmed this credit resulting in reference no generation[protected]. But, pnb has still not reflected this amount in my account since it is 14 days over. Plz help me sort out the issue by bank
                                +1 photos
                                Aug 6, 2020
                                Complaint marked as Resolved 
                                Thank you very much consumer complaints team. PNB has credited all of mine 3 amounts which were left not reflected for 14 days
                                Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                  Princesinpattya
                                  Aug 4, 2020
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                                  Resolved

                                  Address: Punjab National Bank, Raptinagar Branch, Gorakhpur

                                  I am sameer singh patel, holding account in punjab national bank. My account have to be credited with refund amount from amazon on 22 july 2020. Amount have been issued by amazon and confirmed by my bank generating reference id #75503720204041089137769 but amount still not reflected in my account by bank since it is 12 days over. Plz help me fix the issue.
                                  +1 photos
                                  Aug 6, 2020
                                  Complaint marked as Resolved 
                                  Thank u Very much consumer complaints team for your help and rapid support. PNB credited my all 3 amounts in 2 days time which were pending for 14 days
                                  Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                    M
                                    Mehul1994
                                    Aug 4, 2020
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                                    My refund was initiated by amazon india on 24.07.2020 and they have also provided me the refund reference number but pnb is denying of such refund. From last 3-4 i am contacting amazon as well as pnb for this matter but they are blaming each other.
                                    Moreover nobody is ready to listen to me in pnb.
                                    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                      Princesinpattya
                                      Aug 4, 2020
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                                      Resolved

                                      Address: Punjab National Bank, Raptinagar Branch, Gorakhpur

                                      I am Sameer Singh Patel, holding account in Punjab National Bank. My account have to be credited with refund amount from Amazon on 24 July 2020. Amount have been issued by Amazon and confirmed by my bank generating reference ID #75503720206041128204446 but amount still not reflected in my account by bank since it is 10 days over.plz help me fix the issue.
                                      +1 photos
                                      Aug 6, 2020
                                      Complaint marked as Resolved 
                                      Thanks and very grateful to consumer complaints team for Ur rapid working procedure.My all 3 amount were credited to my account successfully in 2 days time, which were left pending by bank for whatsoever reason for 14 days
                                      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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                                        Wali Shamsi
                                        Aug 4, 2020
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                                        Address: Najibabad

                                        This is to inform you that i have ordered one redmi note 9 (4/64) for rs 11998 on amazon on 24th july 2020 but unfortunately the order was cancelled and the money was also deducted from my account. On 25th july i got a message the my refund has been processed and would reflect in my account within 4 business days. On 28th july i again got a message regarding refund reference number 75503720207041148574504. Please help me out in getting the refund as soon as possible as i am still waiting for the refund. I got a very bad experience of this service it's unexpected from a national bank.

                                        I request you to please help me as soon as possible in getting my refund.

                                        Yours sincerely
                                        Wali ahmed
                                        Acc number - [protected]
                                        Registered mob - [protected]
                                        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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