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Punjab Roadways Complaints & Reviews

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Updated: Mar 15, 2026
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Punjab Roadways reviews & complaints page 10

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S
Shivani22445
from Jalandhar, Punjab
Oct 7, 2021
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All the buses from jalandhar to ludhiana or patiala dont drop at goraya or not even at flyover. I am travelling from last 5 years from Jalandhar to Goraya. Now the service is free for females but earlier when it was not i used to make half fare pass. Even then nobody was ready to drop at goraya or flyover of goraya.
Tomorrow there was 6 girls of goraya in the bus but the conductor misbehaved with all and drop the all at Phagwara only.
I complained almost 10-15 times at Jalandhar bus stand to the hand but all are the same only.
This times it was hight, timing was also in the noon, bus was also local (Ludhiana) but he didn't droped at Goraya.
I can share the image of ticket but there is no option to attach a attachment.

Sharing the maximum possible detail from ticket.
W.bill 274633
Mac ID 41070721
Bus 8527
C: PC-155
D: CTD21

Hope for Quick action at least from this department.

This type of person are example of one of those who blame to the goverment when they dont get proper service what goverment is giving.
This type of person are the reason why normal public blame goverment always even after the goverment is giving the facility.
This type of person are those because of which girls dont try to raise a voice because he will speak wrong about girl and misbehave.

Thanku!!! 🙏
Punjab Roadways customer support has been notified about the posted complaint.
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    respect girls
    Oct 6, 2021
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    The bus going from ludhiana to chandigarh at 5:15 on date 6/10/21 is having a rude driver who dont know how to talk with girls as he says i[censored] dony getup from seat i will stop the bus
    Punjab Roadways customer support has been notified about the posted complaint.
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      Harsh XD
      Sep 25, 2021
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      Website: www.consumercomplaints.in/new_complaint

      Bus No. : PB02 BSÂ 9845
      Time : 9:20 pm
      Date : 25/9/2021

      As all the important information is submitted above But, In addition to this I am unable to know the name of driver and T.T they were totally DRUNK before DRIVING and stated to fight with me just because I am a kid and pushed me 3-4 times and were going to beat me. Thankfully one kind man stopped them on the spot. It all happened in Amritsar Bus Station and timing of the bus to departure was in B/W 9:00- 30.
      I hope that you will take strict action against them
      Yours Thankfully
      Punjab Roadways customer support has been notified about the posted complaint.
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        Parveen Panesar
        Sep 20, 2021
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        Address: Hathur jagraon

        Your roadways conductor cut the ticket even I have adhaar card I am a women of Punjab roadways
        Punjab Roadways customer support has been notified about the posted complaint.
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          Paras Rattan
          Sep 11, 2021
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          Address: 9592600618 you can contact me

          As I was (female passenger)travelling from Chandigarh to Sirhind in Punjab Roadways bus, I was carrying my Aadhar Card in digital form as approved by Hon’ble Supreme Court of India but the conductor refused to accept my Aadhar card and forced me to pay for my ticket in very inappropriate manner.I kindly look forward to take appropriate action against him and make him aware of all the rules and regulations and the bus was even overcrowded and not at all following COVID protocols.
          Punjab Roadways customer support has been notified about the posted complaint.
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            J
            Joshisaurav
            Sep 7, 2021
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            Address: Phagwara

            Sir on 5 sep 2021 i travel ludhiana to phagwara on punbus number PB07G4301. Driver and conducter both sardar when bus reach at toll tax ladowal driver use mobile to call someone and driving with one hand on road 20 mintus. Driver use small keypad mobile black colour and cut the phone when bus reach near singla resort chachrari that placed after goraya station. When i tell to conducter he says important call. Who is responsible for public safty of 50 peseengers. Please take an action against driver
            Punjab Roadways customer support has been notified about the posted complaint.
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              Raghavtandon82
              Sep 4, 2021
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              Driver of Punjab roadways bus, numbered :PB65ATZ2919 from Nanagal to Chandigarh stopped the bus distance away from the bus stop and on being chased till the next station bunga sahib, since the frequency of the buses is very less. He again not stopped the bus on bus stop and there were couple of women waiting for bus.
              It was conscious decision of not leting the women board in the bus.
              Driver was wearing turban . His this behavior was very bad .
              I urge higher authorities to take action against him as this is life hazard to hope on the running bus.
              Punjab Roadways customer support has been notified about the posted complaint.
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                Shailja Tandon
                Sep 4, 2021
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                It is unfortunate and completely disgusting to see that the state transport driver is playing with the life of passengers.
                Incident happened around 16.30 hrs 04 sept. 2021, when the driver of bus no. PB65 ATZ 2919 did not let a woman board the bus. Infact, after following the bus and blowing horns to the driver to stop he did not pay heed.

                As the timing of he state buses is not so frequent from Nangal to Chandigarh. The bus was followed by the concerned till next stop. It is highly shocking to see that the bus was stopped away from the bus stand and after dropping a passenger..the driver rushed the bus again.

                Not a single passenger was able to board the bus from that station too.

                I would really urge the concerned department to take strict action on this callous attitude by the bus driver.and respond back to this complaint as early as possible. This is one such incident reported.

                What does the public service accounts for if they have employed such irresponsible stakeholders?

                The details of the above mentioned bus are as under.

                Bus no. PB 65 ATZ 2919.
                "Nangal" is written on the back window of the bus.
                The driver was a turban wearing man when the incident happened at around 16.300 hrs near Bunga Sahib.

                Awaiting for a quick response.
                Punjab Roadways customer support has been notified about the posted complaint.
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                  Mansimahajan@786
                  Sep 3, 2021
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                  It's a request from our student community that the conductor shouldn't enter the students who are from jandiala guru . They said us to enter in the next bus th next bus conductor said to sit in next bus and this will continue for such a long time we have to tolerate this same at daily interval . Je sarkar ne eda da kam kkta kuch soch samjh ke ii kita ehna nu t tankha mil hi jani phir ena nu Kadi tension jehra sanu bithande ni bus ch .. So please it's a request or also a complaint against the punjab roadways bus conductor to please enter the students..
                  Punjab Roadways customer support has been notified about the posted complaint.
                  Sep 03, 2021
                  Updated by Mansimahajan@786
                  It's a request from our student community that the conductor shouldn't enter the students who are from jandiala guru . They said us to enter in the next bus th next bus conductor said to sit in next bus and this will continue for such a long time we have to tolerate this same at daily interval . Je sarkar ne eda da kam kkta kuch soch samjh ke ii kita ehna nu t tankha mil hi jani phir ena nu Kadi tension jehra sanu bithande ni bus ch .. So please it's a request or also a complaint against the punjab roadways bus conductor to please enter the students.
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                    Deeptijayant
                    Sep 1, 2021
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                    Bus No 2251
                    MAC id 38951119
                    C: CTC81
                    D:CTD1
                    Date 31 Aug 2021
                    Driver n conductor of this Bus is very misbehave...i m from bathinda..mujhe daily bathinda se moga via kotkapura job pe jana hota h..jiske liye mai bathinda NFL chungi se 6:10 pe Bus leti h Punjab roadways..but is bus k driver n conductor Stop pe bus nhi rokte h..n ek gents 2min k walking distance pe khada hota h uss gents savari k liye bina stop wali jagah pe bhi bus rokte h...free ticket ki wajah se ladies sawari ko tang kiya ja raha h...bus bhi khali hoti h...phir bhi nhi rokte h...aur reply mein kehte h je enha hi h ta apni bus lagwa lo.ye is bus k driver ne bola h...is route pe ek din Bus no 2251 and ek dusri bus aati h..dusri bus wale kabhi pareshaan nhi krte h...but ye bus wale tang krte h...plz change the Driver n conductor of this Bus...
                    Punjab Roadways customer support has been notified about the posted complaint.
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                      Harman19980
                      Aug 31, 2021
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                      Address: Jandiala guru , dist Amritsar, 143115

                      We are the citizen of jandiala guru and the long route buses drivers doesn’t follow route of bus stops, instead of this, they chose to follow the fly over route
                      Some time they stop on proper busstop and sometimes not. The public face lots of problems. Please take strict action against this. ਬੱਸ ਦਾ ਕੋਈ ਪੱਕਾ stop ਬਣਾਓ ਕਦੀ ਇਹ ਪੁੱਲ ਦੇ ਥੱਲਿਓ ਦੀ ਜਾਦੀ ਕਦੀ ਪੁੱਲ ਉਪਰੋ ਦੀ ਸਾਡਾ wait krr krr ਬੋਹਤ time ਖਰਾਬ ਹੁੰਦਾ ਇਸ ਦਾ ਕੋਈ ਹੱਲ ਕਰੋ 🙏🏻
                      +1 videos
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                        Harvinder@honey
                        Aug 28, 2021
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                        Address: Ludhiana

                        Respected sir, punbus pb 29r 8628 conductor tells me khanna stopeg is not allowed why.please tell he tells me got khanna in private bus .very shameful. Staff is very rude counter number 7 ludhiana bus stand
                        Punjab Roadways customer support has been notified about the posted complaint.
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                          pawandeep43
                          Aug 28, 2021
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                          Address: chandigharh

                          Dear Sir
                          Today morning i was in bus driver not stopped his bus on any bus stand after samrala. he stopped bus at katani so far from that bus stand. there was on old man in bus who want to go cheema chowk ludhiana he said conductor to stop bus before bridge start. but conductor reply him that bus will not stopped. again that old man (age 80) said he stopped else he have to walk more distance. in reply conductor use slang language with old man and said this is not your father bus( eh bus tere peo di ni). driver said go where u want to go bus will not stopped. I request you to take action on that bus driver and conductor asap.

                          bus details are below.

                          MAC-ID:88360715
                          C:PC187
                          D:CTD31
                          bus number: PB 65 AA 8686
                          Punjab Roadways customer support has been notified about the posted complaint.
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                            Pank0011
                            Aug 28, 2021
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                            Address: Delhi isbt

                            25/08/2021 subah 7:30 par isbt delhi se patiala k liye bus no. PB11CB 9536
                            Bus jaa rahi thi jiski ticket delhi bus stand par conductor de raha tha mane us se ek ticket Karnal ki or ek Patiala ki li jo meri 310+ 140 = 450 ki ho gai mane usko 500 rupiye de diye the ek note 200 ka or 3 note 100 k usne mere se 50 rupiye change maange or mere ko 100 rupiye dena bul gya jab bus isbt bus stand se bahar nikal rahi thi to mane dekha ki conductor change ho chuka hai to mane us se pucha ki vo conductor kaha hai to usne bola ki mere paas hai record mane pucha 100 rupiye usne bola han mere paas hai bich me kai jagah par pucha mane vo haan bolta raha or fir karnal pahonch kar usne rupiye dene se mana kar diya
                            Punjab Roadways customer support has been notified about the posted complaint.
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                              Supreet Khurana
                              Aug 27, 2021
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                              Venue of incident : Bus stoppage, jalalabad
                              Time : 5:15 to 5:25
                              Date : 25th August, 2021
                              Bus no: PB 05 V 9443
                              Description: The bus driver didn't stop the bus at stoppage just slow down the speed for while (1-2 seconds). There was a huge crowd and bus speed was high. Some people including my mother was managed to get in the bus with difficulty. Bus I was unable to. I rush behind the bus to get in. My mother and few other passengers shout to bus driver but he didn't stop the bus. It was my good fortune that one Sardar boy give his hand and helped me to get in bus. I tried to get in but failed at first attempt and got minor injury below left knee. I was able to get in bus at second attempt.
                              My mother's salwar suit also got torn a bit. I took the bus for route jalalabad to fazilka.
                              Issue and suggestion: There was high risk of me or someother passenger getting serious injury.
                              So, I urge the transport departmemt to kindly look into the matter and suspend the bus driver for not performing the duty properly and putting the passengers' life at risk.
                              Punjab Roadways customer support has been notified about the posted complaint.
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                                rajchadha40
                                Aug 26, 2021
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                                We would like to inform you that bus drivers and conductors are not stopping buses at Kartarpur(Jalandhar).
                                Instead of that they are taking the buses from flyovers.
                                kindly do something about it.
                                Punjab Roadways customer support has been notified about the posted complaint.
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                                  rajchadha40
                                  Aug 26, 2021
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                                  We here like to inform you that punjab roadway buses are stopping at Kartarpur bus stand, instead of that they are moving from flyover.
                                  kindly take some strict actions against the bus driver and conductor.
                                  thanks
                                  Punjab Roadways customer support has been notified about the posted complaint.
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                                    gurpreet singh kurali
                                    Aug 24, 2021
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                                    Address: gurpreet singh sec 22 postoffice

                                    Dear sir i am jounery to chd to kurali daily up down dated 24/8/2021 sec 43 bus stand punbus batala depot bus no PB06AT1642 CONDUCTOR tell me bus not enter in kurali bus stand bus way to kurali baipass counductor me not enter in bus i am requsted to enquary to bus conductor
                                    Punjab Roadways customer support has been notified about the posted complaint.
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                                      sarbjit08
                                      Aug 24, 2021
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                                      Address: Sarbjit Singh bank road Sri Chamkaur Sahib PIN 140112

                                      I was travelling through a punjab roadways bus . When I showed them the adhaar card in digital locker they denied to accept it.
                                      Plz make it lar why digital locker is not valid though it is used all over India in all the departments.
                                      Punjab Roadways customer support has been notified about the posted complaint.
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                                        Rajinder 123
                                        Aug 24, 2021
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                                        Address: Rajinder Kumar shahkot.DIST JALANDHAR

                                        Dear sir, my name Rajinder Kumar from shahkot.my sister and his children go to Nawanshahr and wait bus jandaila .one bus came time 10.42 am Jalandhar to Chandigarh by Nawanshahr.Bus number PB08CX 6984.driver stop the bus but your conducter see lady and child pasanger. He was calledThis bus not go Chandigarh. He was not pic the lady free tickets. Pls ragester my complete.and action in bus conductor
                                        Punjab Roadways customer support has been notified about the posted complaint.
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