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Punjab Roadways Complaints & Reviews

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Updated: Jun 6, 2024
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Punjab Roadways reviews & complaints page 9

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M
Mohitpnd
from Rajpura, Punjab
Nov 19, 2021
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Address: Rajpura

Ludhiana bus stand to delhi bus number. PB 10 FF 2697. very bad conductor language is date 19/11/2021. time ludhiana bus stand per. time. 4.45 pm is bad language speak is not stop is passenger harsmen 1 hrs very bad candactor very bad language urgent enquiry
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    sunilkumar1115
    from Saharanpur, Uttar Pradesh
    Nov 19, 2021
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    कल मेरे बेटे ने पीआरटीसी की बस से अंबाला से सफर शुरू किया, , , कंडक्टर से पूछकर की वो बेटे को SHAJHANPUR स्टॉप पर उतार दोगे क्या, shajhanpur up का प्रथम स्टॉप है, , , कंडक्टर ने कहा की उतार देंगे, , पर टिकट सरसावा का लगेगा, , , बेटे ने टिकट सरसावा का लिया, , , , अंबाला से चलकर कालपी चंडीगढ़ ढाबे पर आधा घंटा रोक कर रखी, , , , , मगर जब बेटे का स्टॉप आया तो उन्होंने नही रोकी, , , , , , , स्टॉप से एक किलोमीटर आगे टोल प्लाजा पर बेटा उतरा, , , , बेटे को रात को काफी दिक्कत का सामना करके, , , , घर तक आया, , , , क्या ये रवैया ठीक है, , , , हां बोलकर भी नही रोकना, , , , , , , , कृपया मार्गदर्शन करे, , , जिससे भविष्य में ऐसी पुनरावृत्ति न हो, , , , निवेदन
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      V
      Vishal Buttar
      Nov 19, 2021
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      Sir, i was travelling in the Punjab Roadways's Punbus no. PB02CR7031 from Delhi to Beas and someone stole my bag from the bag Container of the bus. Please help me to find it. It contains personal things of mine which are very important.
      Punjab Roadways customer support has been notified about the posted complaint.
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        W
        Work1989
        Nov 12, 2021
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        I again complaint for the non running of buses from Jalandhar to Jagraon . They miss their time in the morning and this lead to being late for our job too.. kindly see to this. We are suffering.
        Punjab Roadways customer support has been notified about the posted complaint.
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          G
          Gurpreet19978
          from Hoshiarpur, Punjab
          Nov 11, 2021
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          I booked ticket from new delhi to jalandhar .payment was successful but ticket was not confirmed.
          I m here at the location of bus and bus is not there .
          Order no. 114359
          Amount-1061
          Punjab Roadways customer support has been notified about the posted complaint.
          I have not received any refund should i go for costumer care complaint for legal proceedings.
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            V
            vineetwin
            from Amritsar, Punjab
            Nov 8, 2021
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            Sir, I am daily commuter between pathankot & Gurdaspur today evening, I were waiting at Dinanagar for a bus to pathankot.Punjab roadways bus bearing reg no PB06M-9511 arrived at 04:45 PM but to my surprise conductor hasn't allowed any of the passenger to board a bus for pathankot.He told all o[censored]s, that BUS WILL NOT GO TO PATHANKOT & WILL RETURN BACK FROM GURDASPUR BYPASS.As I am using & following PUNBUS app, I again ask him but he straightaway refused.i usually prefers to travel by roadways bus instead of Pvt buses but behaviour of conductors shows that he is having GOOD UNDERSTADING with Pvt bus operators.i don't want any punishment to conductor but if any service is given for the welfare of public by govt, it should be extended in proper way to public.i am having few screenshots of PUNBUS app which clearly indicates that bus was on his proper journey from batala to pathankot pl instruct conductor to perform his duty in fair manner & not to lie in any case as this might cause loss of revenue/fare to roadways as well as bad name to roadways.
            Punjab Roadways customer support has been notified about the posted complaint.
            Screenshots of PUNBUS app showing bus route are attached herewith

            Bus conductor behaviour - Comment #3918170 - Image #0
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              S
              Shot Videos
              Nov 1, 2021
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              Address: Jalandhar

              I am daily passenger. Suffer between phagwara to jalandhar
              My duty off time bw 7pm - 8pm
              Sad thing is ...at jalandhar bus stand chandigarh and delhi route available roadways buse conductor rejecting the phagwara passenger to give service and told us illogical reason like we are not going via phagwara
              Or
              Delhi route buses conducter told us that they are long route bus.no space for locals etc nd told us to go other bus counter like chandigarh or other private bus
              At this time there is less ludhiaana route bus
              But chd nd delhi bus conductor give their service according their mood
              Bad service
              Today 1nov 2021
              9837
              6631
              Punjab roadways bus conductor example of this bad service
              Kindly check
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                S
                Shiv Parkash Ajmeria
                Oct 29, 2021
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                Address: Ludhiana

                Dear sir
                Gritting of the day
                Sir cen I ask something my government Ludhiana to raikot mansa Bhatinda way not stop Halwara bus station
                Conductors misbehaving also PB11CF9323
                Punjab Roadways customer support has been notified about the posted complaint.
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                  H
                  Hari Garg
                  Oct 29, 2021
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                  Bus no. PB02DQ2563 from delhi to amritsar dated 29 oct 2021 nearby rajpura bus halted for breakfast at 7 : AM .its been one hour driver and conductor are fighting for their personal issues . All passengers are disturbed . Kindly do the needful so that such incidents not happen again in future
                  Punjab Roadways customer support has been notified about the posted complaint.
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                    A
                    Ayush Madaan
                    Oct 24, 2021
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                    Sir on sunday at 6:00 pm we are at chahal chowk sri ganganagar your bus registration number pb07 s 4304 hitted our baleno vehicle in which two ladies passenger are there and one is pregnant they hitted our vehicle and after that abuses a lot please take necessary action against them
                    Punjab Roadways customer support has been notified about the posted complaint.
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                      P
                      Pnav
                      Oct 21, 2021
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                      They didn't stop at katani bus stand and when an uncle waved they stopped. I ran to get on the bus by hanging to it the bus driver said i could've break my legs. He also very rudely said that I will look for a seat and that the bus is full. So if the bus was full why they stopped for an uncle who was standing far from the bus stand. Even the conducter said that I travel for free so I should wait instead of running and catching the bus but this was the thrid bus which didn't stop. This happened today on 21 October 2021. I even have the bus ticket. Buses don't stop at katani bus stand even when we wave to stop. Just yesterday on 20 October two Punjab roadways didn't stop between the time 7:45 am to 8:00 am. They simply ignore. I cant even see the bus number because they are going so fast. Please do something about it. I have no problem paying and I would happily take the private bus if those buses weren't so slow. Please do something about it.
                      +1 photos
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                        priyanka ji
                        Oct 19, 2021
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                        First bus to jagraon generally misses its time and general public is harassed. They came from jalandhar and stop at nakodar. This leads to being late for jobs.kindly see to this
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                          Niharika Aggarwal
                          Oct 19, 2021
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                          I was travelling from Phagwara to Jalandhar on 18.10.2021 and boarded Punbus no. PB08EC1635 at 6:10 pm from phagwara. Being a lady, i submitted my original Driving license with valid address details of my punjab residence. But the conductor was very rude and charged me the fare. Mac id 42280721. W bill 236072. Bus 1635. Ticket 00014552. He said that only ladies with aadhar card are to be given zero charge fare. I am a daily commuter and no other punbus conductor has charged me till date. he said that these rules doesnot apply to his bus. Govt. Of punjab has issued clear instructions that any women of any status on production of valid id proof will not be charged. I request you to please update your staff.
                          Punjab Roadways customer support has been notified about the posted complaint.
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                            A
                            Arvinder Malhi
                            Oct 16, 2021
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                            Very few buses stopped at Kartarpur bus stop during 1700 hrs to 1830 hrs and majority of buses go from flyover kartarpur to Amritsar.pessangers are bound to travel by private buses. it is very difficult to travel from kartarpur to Amritsar. please look into the matter and do necessary action at the earliest
                            Punjab Roadways customer support has been notified about the posted complaint.
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                              H
                              Honey sharma 32
                              Oct 16, 2021
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                              Travel Punjab roadways Bus no 2318 All light off pata nai kase chala rhe ha full risk 4-10 fzr cantt se chale ha chd ke leya
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                                H
                                Honey sharma 32
                                Oct 16, 2021
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                                Address: Firozpur, Punjab

                                Punjab Roadway Bus no 2318 All light Off Full Risk travel Pata nai kase chala Rhe ha Bus
                                +2 videos
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                                  B
                                  Bikram Mohar
                                  Oct 11, 2021
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                                  The bus no 4307 departing from morinda to Ropar at 7 am in morning is very often miss this route which causes a lot of harressment to daily passenger as there no any other bus service from this route kindly look into this matter
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                                    S
                                    Shivani22445
                                    from Jalandhar, Punjab
                                    Oct 7, 2021
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                                    All the buses from jalandhar to ludhiana or patiala dont drop at goraya or not even at flyover. I am travelling from last 5 years from Jalandhar to Goraya. Now the service is free for females but earlier when it was not i used to make half fare pass. Even then nobody was ready to drop at goraya or flyover of goraya.
                                    Tomorrow there was 6 girls of goraya in the bus but the conductor misbehaved with all and drop the all at Phagwara only.
                                    I complained almost 10-15 times at Jalandhar bus stand to the hand but all are the same only.
                                    This times it was hight, timing was also in the noon, bus was also local (Ludhiana) but he didn't droped at Goraya.
                                    I can share the image of ticket but there is no option to attach a attachment.

                                    Sharing the maximum possible detail from ticket.
                                    W.bill 274633
                                    Mac ID 41070721
                                    Bus 8527
                                    C: PC-155
                                    D: CTD21

                                    Hope for Quick action at least from this department.

                                    This type of person are example of one of those who blame to the goverment when they dont get proper service what goverment is giving.
                                    This type of person are the reason why normal public blame goverment always even after the goverment is giving the facility.
                                    This type of person are those because of which girls dont try to raise a voice because he will speak wrong about girl and misbehave.

                                    Thanku!!! 🙏
                                    Punjab Roadways customer support has been notified about the posted complaint.
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                                      R
                                      respect girls
                                      Oct 6, 2021
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                                      The bus going from ludhiana to chandigarh at 5:15 on date 6/10/21 is having a rude driver who dont know how to talk with girls as he says i[censored] dony getup from seat i will stop the bus
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                                        H
                                        Harsh XD
                                        Sep 25, 2021
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                                        Website: www.consumercomplaints.in/new_complaint

                                        Bus No. : PB02 BS 9845
                                        Time : 9:20 pm
                                        Date : 25/9/2021

                                        As all the important information is submitted above But, In addition to this I am unable to know the name of driver and T.T they were totally DRUNK before DRIVING and stated to fight with me just because I am a kid and pushed me 3-4 times and were going to beat me. Thankfully one kind man stopped them on the spot. It all happened in Amritsar Bus Station and timing of the bus to departure was in B/W 9:00- 30.
                                        I hope that you will take strict action against them
                                        Yours Thankfully
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