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Punjab Roadways Complaints & Reviews

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Updated: Mar 14, 2025
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Punjab Roadways reviews & complaints page 15

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M
Mannuaror14
from Gaya, Bihar
Feb 18, 2021
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I took bus at kuruskehtra with bus no
PB65AS 0784 I asked cundoctoer that bus will stop for breakfast .because I have exam at Karnal so he ignored that and stopped bus at 14km from my pickup place

I asked to please change my bus but he denide so rudely and asked do anything i[censored] want to complaint no issue u can complaint

That if Punjab roadways
Shame full peoples

I will virul that video and also virul this complaint if anyone from team will not take action against this
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    D
    dhar kamal
    from Noida, Uttar Pradesh
    Feb 17, 2021
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    I along with 13 passenger were standing at baba bakala chowk rayya. At 4.37 pm on dated 17/02/2021.but driver and conductor didn't stop the bus taken wrong side..Occurring loss of 13 passengers to punbus.
    Punjab Roadways customer support has been notified about the posted complaint.
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      J
      Jatinderkumar7563
      Feb 14, 2021
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      Address: Conductor of PUNBUS. LUDHIANA DEPOT,Ludhiana

      Your Bus Conductor misbehaved with me, a Cancer patient of PGIMER CHD.today dated 14/02/2021 traveling from Mohali Phase-6 to Samrala .Bus reached at about 9.27 am at phase -6 Mohali.I has been dropped by your bus conductor forcibly Between Balongi & Kharar without any Bus Stopage, besides possessing/ having Valid Certificate of Cancer Patient issued by PGI CHD.only for mentally & economically harassing purpose to me by your bus conductor.Today nobody picked up the following phone numbers for my complaint:[protected], 2447017, 220531, 2402813, [protected], [protected] Please do the needful at my complaint &take the necessary action immediately against your bus conductor in the Interest of justice.
      Note:My certificate was also stamped by Civil Surgeon Ludhiana & due to Civid-19, Voucher/Tickets are not available.
      With Regards Kanchan Bala D/O Sh.Pawan Kumar H.No.B-12/233, St.No.4.Kamal Colony Samrala -141114, Distt
      Ludhiana, Pb. Mobile No.[protected]
      Punjab Roadways customer support has been notified about the posted complaint.
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        G
        Gurpreet Singhh
        from Delhi, Delhi
        Jan 15, 2021
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        Address: Gurpreet Singh 9464810058

        I have traval muktsar to bathinda,
        Bus cleaning zero, beg place aera very dusty due to that my beg dirty all windows hazy,
        Please some attention of bus cleaning,
        Look like private bus services.
        Punjab Roadways customer support has been notified about the posted complaint.
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          S
          Skour
          Jan 11, 2021
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          Regarding luggage charges

          Right now I am travelling from jalandhar to Jammu. I have one medium size trolley with me .I have paid for 1 passanger ticket and luggage on my side..I haven't take any extra seat for luggage despite of that bus conductor asked me to pay for one extra half ticket.the buss no is 9944.kindly tell me if it is authorised to charge for half extra ticket for carrying medium size bag...
          +1 photos
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          R
          Ranjeet Nadha
          from Delhi, Delhi
          Dec 29, 2020
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          Address: Vill .mohan ke hittar

          Dear sir
          I am ranjeet kumar from jalalabad,
          Sir main ferozepur to mohan ke hittar jan lyi punbus te baitha c, oh bus chandigarh dipo di c, conducter be mere 65lye and main 55 di ticket diti mere pushn te ohne keha k koi gal nai tainu tere stop te hi utarage, sir main apni ticket v share kar reha Han us conducter te bandi ਕਾਰਵਾਈ ਕੀਤੀ ਜਾਵੇ।
          Conducter da code.ctc07 hai
          Bus no 0549 hai
          Punjab Roadways customer support has been notified about the posted complaint.
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            4
            4being Tuber
            from Powai, Maharashtra
            Dec 22, 2020
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            Respected Sir
            This is bring To Your Notice that i am Going To Mohali 6 Phase To Amritsa, I Dont Have any persional Issue with Bus Driver But The Taking Risk During Driving
            Please download the pics driver talking with conducter during driving the bus and the conducter distracting him
            Also i[censored]nexpectd thing will hapen with bus the government will took all the fianancial loss for every person
            Punjab Roadways customer support has been notified about the posted complaint.
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              N
              Naresh Batish
              Dec 9, 2020
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              Address: Patiala

              Respected Sir,
              As whole world is under the crisis of corona, we the people of punjab are facing same. Very few buses are on road. Inspite of this crisis Punbus employees are not cooperating with passengers. They are not droping passengers at their destinations. One such example ticket is also attached with this application. Passenger requested the staff to stop bus at mirapur college even holding devigarh ticket. But no request was listened and bus stopped at devigarh.

              so you are requested to plz care passengers.
              kind regards
              +1 photos
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                H
                Hunney10
                Nov 25, 2020
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                Address: Village malikpur ,punjab

                Hi

                I want to share my travelling experience with you. Actually now these weeks the punbus didn't follow any covid-19 rules and regulation like wearing mask, social distancing . In this situation the punbus service is not good for our health. You want to make sure your bus service follow all these rules and pls improve your bus service
                Punjab Roadways customer support has been notified about the posted complaint.
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                  A
                  Anubhav kanojia
                  Nov 16, 2020
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                  Address: 111 sadar arvind puri Tanki Mohalla meerut cantt

                  Hi,

                  This side [protected]@gmail.com

                  Myself and my family while traveling to Ambala to Moga ... Bus conductor and and says bus will go to Firozpur. We will drop you at Moga . then he has taken 500 rs from us without any tickets ... Later he says bus will go to ludhiana then you bored another bus from ludhiana to Moga . He was using unparliamentary language and misbehave with my family. Requesting to concern authority to take some serious action against him. For any assistance please contact me on [protected]
                  Punjab Roadways customer support has been notified about the posted complaint.
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                    H
                    Hemu301*
                    Nov 8, 2020
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                    I had travelled along with my friend on 8 Nov 2020, Sunday in the bus which originated from Bathinda at 08:30 am for delhi ISBT.
                    I would like to draw our attention to the pathetic condition in which all the passengers had to have lunch at subhash dhaba/hotel. There was no basic amenities for gents & ladies there. Nor was the place hygienic. And the food was of worst quality.
                    There were plethora of options available for us to go but our bus driver and conductor took us there only even though the hotel is situated on other side of road. I am guessing it must be for a commission they get from these cheap restaurant owners.
                    Please take strict action against the bus conductor and driver of the said bus whose ticket is attached for your consideration.
                    Punjab Roadways customer support has been notified about the posted complaint.
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                      P
                      pardeep rakhra
                      Nov 4, 2020
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                      Address: jagraon

                      Hi
                      Hope you are doing well and safe!
                      Actually i want to draw your attention towards bus service of Roadways from Jagraon to Raikot between 5 pm to 6pm. Everyday there’s three buses came between this time period, but from last few days i am expericing problems for buses. There’s no bus service from 5 to 6pm nowsays. Everyone expericing problems. Please have a look in this issues.
                      Thank you
                      Pardeep singh
                      [protected]
                      Punjab Roadways customer support has been notified about the posted complaint.
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                        M
                        Manishjhamb
                        Oct 21, 2020
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                        Address: Amritsar to Jalandhar Way

                        I have travelled from Amritsar to Jalandhar today morning 21.10.2020 08:00AM by PunBus vide no. PB08ED0796 Depot - Jalandhar-II. Bus departs from Amritsar Bus Stand around 8 AM and after that Conductor came to me for Ticket and given him Rs.110/- as the fare of Amritsar to Jalandhar but he issued me Machine Generated ticket for Amritsar to Rayya (Amount - 45/- Which is printed on 7:16AM) and rest tickets he given Pre-Printed tickets, i asked him for one complete ticket but he denied and said "Koi baat nahi, hum dekh lenge koi ayega to". I asked him that some times i need to submit the ticket at my office for claim, but i didn't get the one ticket.
                        This is very wrong practice they are following during Ticketing.
                        Kindly look into the matter.
                        Copies of the Tickets attached for your reference..
                        Punjab Roadways customer support has been notified about the posted complaint.
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                          V
                          Veerupal
                          Oct 16, 2020
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                          Address: Bus roadways

                          I have boarded in a bus from ambala cantt to jalandhar and when bus conductor came for ticket he asked for full ticket for my personal computer. He said that full fare would be charged for electronics item. When i oppose this he put me down of the bus in middle of the road and he charged for 3 tickets of 2 person and 1 cpu cabinet. Ticket attached. I wanted to ask punjab roadways if a personal computer has charged full fare then a laptop an mobile phone should also be charged full fare why these items are exempted.
                          +1 photos
                          Punjab Roadways customer support has been notified about the posted complaint.
                          Bus conductor has taken illegal money from me.
                          I was traveling that place for the first time.

                          Illegal fare taken - Comment #3771149 - Image #0
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                            Akshay Manhas
                            Sep 7, 2020
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                            I was travelling from mohali to mukerian in punjab roadways. The conductor was allowing immigrants to enter the bus and overcrowded it. Even after warning him he was allowing more people to enter the bus.
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                              T
                              thejain 29
                              Aug 17, 2020
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                              Address: Punjab roadways amritsar

                              Sir i take a bus from pathankot bus started at 6 pm but after gurdasspur the bus over load passenger the number of passanger is very high...
                              There is proper chances of increasing of covid... I[censored] want that covid cannot be increase soo solve this issue i think another reason of covid increasment is over passanger in busses..in this bus all paasanger are siiting on every seet and many standing please solve this issue...
                              Punjab Roadways customer support has been notified about the posted complaint.
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                                S
                                Sikha thakur
                                from Khammam, Telangana
                                Jul 22, 2020
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                                Today i was travelling from phase 6 to nangal nd according to government ruleonly one person is allowed in 2seated nd 2 person in 3 seated after knowing the situation of this state nd country.. Regarding covid that conductor said government has allowed for covering all the seats of bus or this government thing itsa joke i mean covid isa joke pls take action or if this rule is changed the. Also inform me else i have no. Issue for taking this issue with the higher authority. Revert for the same
                                Punjab Roadways customer support has been notified about the posted complaint.
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                                  V
                                  Vikas783
                                  Jun 23, 2020
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                                  Address: Back street of happy ice cream Gandhi nagar Jalalabad

                                  I'm traveling from jalalabad to chandigarh. I take ticket from jalalabad to chandigarh. By misunderstanding i missed by bus on ferozpur bus stand. Then conductor again cut my ticket for chandigarh. I want my refund of 335 rs.
                                  Punjab Roadways customer support has been notified about the posted complaint.
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                                    Ashishsaraswat
                                    Feb 13, 2020
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                                    Address: Chandigarh, Chandigarh

                                    Mein jalandhar se hamirpur Punjab roadways me aa rha tha, tab mera bag raste me ghum yo gaya jis me mere 5, 000 rupee, 2jeans, 2jacket, 1hoodie, 1pair shoes or kuch khane ka saman means lagbag 15, 000 ka saman tha toh meri aap se request hai ki aap mera bag dhundne ka kast kare ya government me kuch help dilaane ke kosis kare, , , maine aap ke conductor ko bhi inform kiya tha, , mein saath me police FIR OR bus ticket laga rha hu, , please help me
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                                      Vin_123
                                      Jan 30, 2020
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                                      Address: Vinod kumar sharma 79 sudarshan park Maqsudan jalandhar 9464193492, 144021

                                      Me and my friend travelling from Mohali to jalandhar on 30/1/2020. in punjab roadways bus no. 9767 of depot jal 2.
                                      During refreshment break at Roopnagar bus stand. The driver and conductor left us behind intentionally on the Roopnagar bus stand and ran away the bus speedily ignoring our shouts to stop the bus. Our luggage left in the bus. Kindly take strict action against the driver and conductor.
                                      +1 photos
                                      Punjab Roadways customer support has been notified about the posted complaint.
                                      Me and my friend travelling from Mohali to jalandhar on 30/1/2020. in punjab roadways bus no. 9767 of depot jal 2.
                                      During refreshment break at Roopnagar bus stand. The driver and conductor left us behind intentionally on the Roopnagar bus stand and ran away the bus speedily ignoring our shouts to stop the bus. Our luggage left in the bus.

                                      complaint against the driver and conductor about leaving us on ropar bus stand during stay - Comment #3640128 - Image #0
                                      Chonkiman kehnda route ch nhi aa te ticket menu Mullanpur de cut ka diti buc number PB23R 8631 c te ticket menu pb04aa7369 de diti so chek this fraud 😡

                                      complaint against the driver and conductor about leaving us on ropar bus stand during stay - Comment #3650198 - Image #0
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