Punjab State Power Corporation [PSPCL] Complaints & Reviews

Sir
I call customer care no[protected] at 11am today four times. But two times no. Shown busy, one times after full ring no one received call, one times disconnected by your staff. What we should do if no one received customer care no. You given in newspaper that if anybody not receive customer call you strict action. Please do the required action against that as customer get frustrated if customer care not receive call....

Number of time we call to sdo in midnight for complaint. But sdo never pickd the phone. Now u people tell wht shld we do. Is this right way to tackle complaints. Very shameful for pspcl very shameful. If we call at yours complaint office they said "22 ji aaj bande nhi aye te na hee je phone chukda hai te na hee sdo asi ki kriye 22 asi teaap v bahut pareshan hege haan" now u tell what should we do...

Dear Sir,
We had submitted the payment of Rs.32, 394/- (Thirty Two Thousand Three Hundred Ninety Four Only) through DD against one of our tower Electricity Bill (Installed at Naka No-7) having account no-[protected] on dated 24/03/2017.
But by clerical mistake from your staff the payment was posted in wrong account ([protected]).
From that day we are approaching your respective team for correction but our problem not getting...

Myself Deepak Kumar my area electricity was gone at 10.00 pm and I registered complaint through 1912 they registered my complaint and message me reference no with contact no of line man and that contact person mobile is switched off whole night. At 3.00 am I recieve message that my request is resolved but still no electricity is here. This is totally harassment of people. Please do necessary steps so that your employees do their work on time....

My self princi living in aman city near city heart kharar #49 top floor. My meter no is 8997740 installed one month ago. Last night sparking observed in meter box and light of comlete house was shut down. Temperarorly private eletrcian has rectified it but according to him same is to be rectified permanently as soon as possible and only pspcl employee can do that.
Pls rectify asap to avoid any sudden damage.

Princibr...

I am a resident of town abohar, district fazilka, punjab. Now a days after coming congress party coming in power in punjab, at a sudden abohar is facing severe electricity supply problem, long
.. Very long power cut are there that not even prior information. This is a worst punishment for elderly, old people and sick people.
Your customer care people are two feet beyond you.. They never tell about the duration of electrics cuts...

Dear Sir,

I'm a resident of 1557/3 Naya bass Raghumajra, Gali no 3. Patiala, Punjab. As the meter boxes is grounded up and taking the support of my house to stand. I'm worried that current can pass through my home items. Please repair that box to stand it itself without any support of my home. It is inclined on my house. I request you to repair it asap....

We the resident o[censored]rban estate phase 2 dugri ludhiana wanted to inform you that l&t has changed poles and wire of the area but left our area i. E. From house no.3022 to 3043. We (Sukhmani welfare society) contacted mr. Sai nath (Employee of l&t) several time but all in vain now we request you to do the needful.

Thanks
Sukhmani welfare society phase 2 dugri ludhiana...

Hello Sir,

I could not pay my bill no. 32152 due to some problem so I deposited online advance amount by Bill Desk Gateway from PSPCL site to avoid meter dis-connectivity after talking PSPCL Office on 2nd 2017. But it is not updated and has been added in my current bill so I request you to update it and less it from my current bill amount so that I can deposited my current right due bill amount. Please find the attached files...

My premises having three phase electricity supply but out of three one phase is not working properly causing lot of inconvenience. My address is house number 5, vasant vihar extension jalandhar &my consumer no. J72 gt470355m and contract a/c no. [protected]. Will you please attend it on priority and do me favour? I will greatly appreciate you for this favour....

My bill a/c no. Is [protected]. My bill after surcharge was 8074 rupees. I made an online payment from my debit card, but you have charged rupees 8157. I have confirmed from my bank there are no extra charges from bank. It is from your department only, kindly make it clear why you have deducted more money than bank.. Or it is a lesson that i should never make an online payment of my electricity bill......

Sir. M from zirakpur dhakoli. And everyday from april there is no electricity in the night time nd the light fluctuation problem we have to face.. Our small childrens is unable to sleep at night.. Wat u r doing with us. We r not ur enimies.. At the time of elections u gave propeer facility to us. Nd aftet dat.. Apna kaam banta to bhad mai jaye janta.. Ryt na.....

I have deposit rs 3170 in abov ac on 26th march 2017 through pnb net banking.ac have been debited but not credit in pspcl above ac. Payment id no is[protected]. Marchant order id is pyu[protected]. You are requested to make necessary action immediately.
Thanks
Dev raj singh
Shiv colony opp uppal palace madhopur road gosainpur pathankot
Mobile [protected]...

Request ref no 6876923 has not been resolved. The same is unattended since 15.05.17
From 11:00 AM
The complaint has been unilaterally resolved without coming to consumer site.
For the last 2 days complaint is being resolved without mending fault which still exists. The supply is not restored in bank premises for the last 36 hours. It is sorry state of affairs The written complaint was not accepted at Majitha Road office...

Dear sir,

With reference to the subject cited as above, pl note that i had made a payment on line of electricity bill of account no.[protected] for rs.3070/- through sbi net banking but could not generate receipt for the same. The details of transaction is as noted herein below :

Name: nirdosh

Account no. [protected]

Amount rs.3070/-

Ref no. Isbi[protected]igabhtjym3br...

We are sorry to bring your kind notice that our office facing great problem since Friday onwards dated 12/05/2017 due to shifting of electric meters from inside to outside.
We have made so many requests to the concerned person but the problem is still not solved . They are making excuses from one to another employee. Due to this our office is suffering very badily specially our IT system. Our office address is as under:-
br...

Dear sir i wish to inform that yesterday i made a payment of 1353 rs to pspcl through airtel money under txn id[protected] but it still show unpaid on pspcl website. My transaction was successful but did not generate reciept. The consumer name is gurtej singh and consumer no is y32dr230014f. My contact no is [protected]. Pls solve my problem immediately. Thanks...

The above complaint was registered on dated 14th may at 19.21. Pm and was reassigned on dated 15th may at 8.24 am and has been closed on 15th may at 23.43 pm without visting the site and without resolving the problem of the consumer. The defect persist as it was.
The untruthful way adopted by the staff after 30 hours of filing complaint must be taken care off and mischievous person who has closed the file must be taken on record and...

Dear Sir/Madam,
Myself Bimal kaur (Senior Citizen), resident of house no. 116, Bank Colony, Jalandhar, Consumer No. [protected]. Nobody is living in the house since the completion of the construction. But we are continuously receiving bills that lead us to a strong doubt over Vandalism of meter bill or electricity line.
Right now there is a bill of Rs8110.
I would like you to verify the meter condition / vandalism of...

Respected Sir,
My self Dr. Rajesh Sharma S/o Sh. Prem Nath Sharma B VI 133 Mohalla Bawian, Near Shalimar Bagh From Kapurthala Punjab.
Our PSPCL SAP number is [protected] by Name of Prem Nath Sharma (Senior Citizen)
In the month of January 17 our Electricity bill was 80590/- after getting it we challenge to bill and meter both ad deposit fee Rs. 120/- on dated 17/1/17 at Electricity Suvida Centre, Kapurthala after that...