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Punjab State Power Corporation [PSPCL] Complaints & Reviews

www.pspcl.in

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Updated: Aug 24, 2025

Complaints 2075

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132

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Bad 😕 It seems that Punjab State Power Corporation [PSPCL] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Punjab State Power Corporation [PSPCL] reviews & complaints page 82

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Address: Jalandhar, Punjab, 144101

Website: www.pspcl.gov.in

My name is amarjit singh, a/c no.[protected], bill no. I021216l[protected] was issued on 06.12.2016 for rs. 1060/- with due date (Cash/online) 21.12.2016 / (Cheque) 19.12.2016 and i have deposited this bill amount rs.1060/- via internet banking. On 12.12.2016. But after few days i got an message on my phone, your above a/c no. Bill amount is rs.750/- with due date 04.01.17 / 09.01.17. After that i have check again on pspcl web site my previous bill of rs. 1060/- was not showing on site. And new bill showing only rs.750/- (Which is showing unpaid). Why generated again bill i have already paid the bill of 2 months. Pls. Help me in this regard.

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Address: 140603

I am trying to pay bill online but not a single link is working on your website. What the hell your IT team is working. People facing a lot of problem of cash, why your website is not taking payment online. Check your website payment link whenever we click on that showing error.www
Pspcl.in is not working. More over complaint phone number 1912 is also not working.

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Address: Kapurthala, Punjab, 144401

Website: [email protected]

ਸ੍ਰੀ ਮਾਨ ਜੀ, ਨਿਮਰਤਾ ਸਹਿਤ ਬੇਨਤੀ ਹੈ ਜੀ ਕੀ ਮੈਂ ਰਾਮ ਲਾਲ s/o ਲੱਛੂ ਪਿੰਡ. ਖਲਵਾੜਾ ਤਹਿਸੀਲ.ਫਗਵਾੜਾ ਪੋਸਟ.ਪੰਡੋਰੀ ਜਿਲਾ.ਕਪੂਰਥਲਾ ਮੋਬਾਈਲ ਨੰਬਰ [protected] ਦਾ ਰਹਿਣ ਵਾਲਾ ਹਾਂ ਸ੍ਰੀ ਮਾਨ ਜੀ ਮੈਂ 26/2/2013 ਰਸ਼ੀਦ ਨੰਬਰ526 ਕਿਤਾਬ ਨੰD. 83845 ਸਹਾਇਕ ਕਾਰਜਕਾਰੀ ਇਨ pspcl ਦਿਹਾਤੀ ਉੱਪ ਮੰਡਲ ਫਗਵਾੜਾ ਵਿੱਚ ਮੋਟਰ ਦਾ ਨਵਾਂ ਕੁਨੈਕਸਨ ਅਪਲਾਈ ਕੀਤਾ ਸੀ ਪਰ ਮੇਰਾ ਮੋਟਰ ਦਾ ਕੁਨੈਕਸ਼ਨ ਜਹੇ ਤੱਕ ਨਹੀਂ ਲਗਾ ਜੀ ਮੈਂ ਦਫ਼ਤਰ ਵਿਚ ਜਾ ਕੇ ਬੁਹਤ ਵਾਰੀ ਪਤਾ ਕੀਤਾ ਜੀ ਪਰ ਕੁਝ ਨਹੀਂ ਪਤਾ ਲੱਗ ਰਿਹਾ ਪਤਾ ਕਰਨ ਤੇ ਕਹਿੰਦੇ ਆ ਕਿ ਤੁਹਾਡੀ ਫਾਈਲ ਗੁੰਮ ਹੋ ਗਈ ਹੈ ਅਸੀਂ ਤੁਹਾਡੀ ਫੇਲ ਲਬ ਕੇ ਰੱਖਾਂਗੇ ਤੁਸੀਂ ਕੁਝ ਦਿਨਾਂ ਤਕ ਪਤਾ ਕਰ ਲੈਣਾ ਫੇਰ ਜਦੋ ਮੈਂ ਕੁਝ ਦਿਨਾਂ ਬਾਅਦ ਪਤਾ ਕਰਨ ਜਾਂਦਾ ਹਾਂ ਤਾ ਫੇਰ ਇਹ ਹੀ ਕਹਿ ਦਿੰਦੇ ਆ ਕਿ ਹਜੇ ਤੁਹਾਡੀ ਫਾਇਲ ਨਹੀਂ ਲੱਬੀ ਤੁਸੀਂ ਫੇਰ ਅਨਾ ਮੈਂ ਤਾ ਦਫਤਰ ਦੇ ਗੇੜੇ ਮਾਰ ਮਾਰ ਥੱਕ ਗਿਆ ਹਾਂ ਮੇਰੇ ਨਾਲ ਦੇ ਸਾਰੇ ਕੁਨੈਕਸ਼ਨ ਲੱਗ ਗਏ ਹਨ ਪਰ ਮੇਰਾ ਹੀ ਨਹੀਂ ਲਗਾ ਹੈ ਜੀ ਕਿਰਪਾ ਕਰਕੇ ਮੈੰਨੂ ਮੇਰੇ ਕੁਨਕੈਸਨ ਬਾਰੇ ਦੱਸਿਆ ਜਾਵੇ ਜੀ ਕਿਉਂ ਨਹੀਂ ਲਗਾ ਤੇ ਕਦੋਂ ਲੱਗਣਾ ਹੈ ਜੀ ਮੇਨੂ ਮੇਰੀ ਈ-ਮੇਲ ਜਾ ਫੋਨ ਤੇ ਦੱਸਿਆ ਜਾਵੇ ਜੀ ਆਪ ਜੀ ਦਾ ਬੁਹਤ ਧਨਵਾਦੀ ਹੋਵਾਂਗਾ ਜੀ ਨਾਮ ਰਾਮ ਲਾਲ

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Address: Mohali, Punjab, 140603

Respected Sir,

I received an overcharged bill for the billing date as 17/12/2016. The meter reading as noted in the bill is 45706. However, the reading we see is different. Also the readings are changing and showing blanks. It appears that the meter is faulty. Also you can check complete history and we never received such a huge bill even during extreme summers with ACs load etc. The bill is amounting to INR 7615/-. We request you kindly revisit us and rectify the bill.

Address: Flat I-3-G, Unicity Mystic Homes, Zirakpur.
Distt SAS Nagar. Opp Big Bazaar. Pin: 140603

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B

bsnlzkp

from Mohali, Punjab

Dec 21, 2016

Electricity Bill( Hard Copy)of Telephone Exchange Zirakpur is not received in time . Kindly resolve the issue .

R

RITU APPARELS

from Nawanshahr, Punjab

Dec 21, 2016

Dear sir,

Sub BIll no.[protected] in the name of sunil kumar
pls cross the check our meter reading above said bill no. you have 550 unit extra entered the bills. i request you to pls wavier the 550 unit extra entered our bills.

kindly do the needful & obliged
Sunil
Bholla colony, near central jail, tajpur raod, ludhiana
Mob -[protected]

R

RAVINDER KUMAR

from Mankapur, Uttar Pradesh

Dec 26, 2016

Power supply pillar broken in Vallah mandi amritsar. Please repair it. Here is power cut since last night.

Pillar no is mentioned in image

Incorrect meter reading and faulty meter - Comment #2624838 - Image #0

Incorrect meter reading and faulty meter - Comment #2624838 - Image #1

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Address: 140603

Respected sir,

My name is tajinder singh, house no 18 golden enclave, lohgarh zirakpur. I want to register complaint against pspcl regarding excess amount charge in electricity bill in every month. My account no is z74zs191428k. My electricity consumption as per detail below:-

Period unit consumed charge by pspcl payment
13/06/2016 to 13/08/2016 = 659 unit rs 3090/- rs. 3090/-
13/08/2016 to 17/10/2016 = 618 unit rs 6240/- rs. 4140/-
17/10/2016 to 14/12/2016 = 302 unit rs. 4030/-

I have requested many time to the official for rectification in my electricity bill but no response has been received from him. Due to this problem i have to paid more amount for electricity bill. Hence therefore you are requested to solve this problem.

Thanking you

From tajinder singh, # 18 golden enclave zirakpur, electricity a/c no z74zs191428k

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Address: Barnala, Punjab, 148101

I had registered a compalint at 4:30 evening but still its 9:25 on the clock but no action has been taken to reslove the compalint..I'm highly disappointed with the service of your employees, can this kind of service is expected from state board. Are middle class people have to suffer from this only bcoz they dont have any power? Can you please reslove my prblm as soon as possible plss we are spend our whole day without electricity

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Address: Pathankot, Punjab

Dear sir as we have paid a bill of rs 7970 on 5/12/2016 for our account no [protected] for two months but we are very sorry to say that the meter reading in the online bill does not match with actual reading. Your staff does not visit to our site and charge us the bill without reading the actual reading and we have to pay excess bill as it was last day of payment through online channel. It is also shameful that your staff dont coprate with us when we reach the office for correction. Please make the suitable adjustment and compensate us the excess amount either in next bill or pay back the excess amount charged. Please communicate us the solution of this problem. my contact no [protected].

Dec 15, 2016

sahil53530's response Please generate a new bill copy for the same.

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sahil53530

from Patiala, Punjab

Dec 21, 2016

Dear Sir/Mam,

This is to inform you that we have checked along with Meter reading person that there is clerical mistake at your end with Meter Reading by him of 82915 instead of 83915.

1000 units are additional in the bill.
Please generate a new bill copy for the same.
Kindly do the needfull

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Address: 144005

Website: [email protected]

Respected Sir/Madam

1. Please reference to Account no [protected] in respect of Mrs. Manjinder Kaur w/o Major Joginder Singh.

2. We are facing problems since 2015 due to excess bill of electricity. We have paid Rs 6480/-, 3810, 3990 and now received the 5990 which are too exess.

You are requested to please take the suitable action please.

Dec 06, 2016

rajvinder nanu's response M No. [protected]

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R

rajvinder nanu

from Adampur, Punjab

Dec 12, 2016

Asha rani a/c no. [protected]

old bill date 19/07/2016 reading from[protected]
old bill date 22/09/2016 reading from[protected]
new bill date 20/11/2016 reading from[protected]

not less paid payment rs. 4000/- in august and online paid receipt no. [protected] dated 27/09/2016
please issue after adjust new reading bill issue urgent

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Address: 143001

Dear Sir/Madam,

My ac. no is a52bm651390k (amarjit singh) .i have not

received electric bill from last 8 months. last month i saw your worker and i

told him for my bill and then he gives me a bill amount of 12500 something.

and then i paid bill very difficulty but this month again no worker visited

till time.

i requested to u please told your worker give me bill of this month .

Dec 06, 2016

Updated by honey telecom Dear Sir/Madam,

My ac. no is a52bm651390k (amarjit singh) .i have not

received electric bill from last 8 months. last month i saw your worker and i

told him for my bill and then he gives me a bill amount of 12500 something.

and then i paid bill very difficulty but this month again no worker visited

till time.

i requested to u please told your worker give me bill of this month .

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Address: 147105

Dear sir
I have to pay my electricity bill by cheque as every body know these days we everybody know about shortage of cash in banks
O i made by bill payment by obc cheque of amount 17230. But electricity clerk is not accepting our cheque and asking us to give cheque of sbop which is not possible as i have no account in sbop my cheque payment last date is 9th dec 2016. My details are under given
Name avtar singh
Vill shutrana adda
Teh patran
Distt patiala
Pin 147105
A/c no s18ss240160m
Mob no [protected]
Mail [protected]@gmail.com

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Address: 145022

Website: www.pspcl.in

With due respect i, smt salochna devi wd/o late parkash chand of vill palah, po bhanguri, the dhar kalan, distt pathankot, submit the following few lines for your kind consideration and favourable action please.
Our ibid electricity meter is defective and despite repeated requests with the local executive no action appears to have been taken so far. As a result, the meter reading is rather higher than its actual consumption of 3 led bulbs, one tv and one fridge.
I am very poor and hardly meet both ends meet. The olny sourse of income is senior citizen pension being paid by punjab government. As such, i am not in a position to pay such huge amount of bill. I therefore, request you to kindly look into the case and necessary orders to replace the defective meter be issued at an early date.
Thanking you, sir.

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Address: Muktsar, Punjab, 152026

Website: pspcl

Our society is suffering from a lift machine which is set up in our neighbour shop.they also not take permission from bijli board and they also not take 3-face meter for lift. so plse help us for this condition.when they on the lift our light get disturbed completely nd our appiliance also get some fuse also..

i also complaint in muktsar district bijli board but they this condition so i am complaining you .. plse pay attention towards it.

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S

Shïñ Çhãñ

Dec 6, 2016

I'm from abohar.. there is power blackout from 3.00 am and till continues.. local JE not respond.. we r suffer from boring and other problems...

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Address: Kapurthala, Punjab, 144621

Due respect,

Shere punjab filling station akbarpur (Kapurthala, punjab, pin-144621). We applied for electricity connection 3 months ago. We got connection and any problem in connection. But its about to 3 months we did not got any bill and we doesn't have any account no. Where we can see our electricity bill.
All that we known its meter no. Ea46/988 or 334636.
Contact no. [protected]

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Address: 143001

Website: billpayment.pspcl.in

I paid the bill today (29/11/2016) at around 2:00 AM through online mode (net banking) and my family member again paid the bill in afternoon as they don't know that I already paid the bill and the collector collects the bill without providing such information. So my question is why this happened as I already paid the bill online and will I get my money back?

My Consumer No. is - A22WG691168H
My A/C No is - [protected]
email ID [protected]@yahoo.com

+1 photos

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D

davinder partap

from Hoshiarpur, Punjab

Nov 30, 2016

Hello pspcl department
my consumer account no. is x22ja250581x
my meter covering cover is missplaced few days please change my meter box cover .

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Address: Hoshiarpur, Punjab, 144205

I am quite surprised to receive such a heavy bill for domestic power consumed during the last two months. If you compare it with our bill of last quarter, you will clearly see the huge difference. While in the last bill meter reading were 17000, the reading in this billing cycle is stated as 19789. I am surprised to see no. o[censored]nits consumed for this billing cycle is 2789. Please arrange to make necessary amendments regarding my account number #H32SB590653M and oblige.

Nov 28, 2016

Harsh19494's response I given sbi bank cheque amount 3890 10 Nov. And my cheque clear among 3890 on 28 Nov. . Please update my bill..
Thanking you

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H

Harsh19494

from Ludhiana, Punjab

Dec 5, 2016

My acoount no is [protected]
Deposit but Internet showing late fees
Please update my bill among 3890

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Address: Mohali, Punjab, 140301

Dear concern,
I had visited your office in kharar on 24th nov, with request to change the meter, as it has stopped working. I was given the receiving on my request along with one contact no. O[censored]pkar chand, contact no. [protected], who never picks up the call. I was told to contact him to get the meter replaced. I am trying his number ever since but of no use. He either doesn't pick or disconnect the call. Now since the meter is static and we have been following up with your department, no one is bothered to act upon our complaint.
Plz look into it or else i will be compelled to escalate the matter at higher level.

Regards,
Harish katoch

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Address: Firozpur, Punjab, 142047

PSPCL A/c No. is [protected].
Respected Sir,
That I am senior citizen and could not walk properly. That my above account no meter is placed by your department out of my house and I received bill estimated bases. That I asked the meter reader about this and he said that I have to approach to the local office.

That I approach Local office that I have received much bill as it may be. They said that I have not pay my old bill, but they have no account for which month I have not paid my bill. In this regard I want to said that from 1972 to till today I have maintain my Income expenditure account and the same is retain with me, please give me the dues detail and I may present the date and time of payment.

Please do needful and help me.

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K

Kartikye Kareer

from Patiala, Punjab

Dec 2, 2016

Meter box near house no 607/c Adarsh Nagar Naya Gaon dist. mohali Punjab caught fire last night so I'm filing a complaint about it. Kindly check out the problem

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Address: 140308

Our bill is not according to the usage .
I dont know what the malfunction is. Whether its in the meter or not i dont know.
The home next to us lives 24*7 un the house and we are out most of the time . We didn't use the AC in the previous 2 months to control our bill. But no major change was observed. The family living nexto to us is paying half the bill we are giving. Their usage is thrice as ours. Even they eere shocked that this much of bill is not possible
Kindly see into oir matter

Nov 30, 2016

Chamkaur aujla's response A

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Chamkaur aujla

from Kanpur, Uttar Pradesh

Dec 1, 2016

I appeal first to S.D.O at Amloh city but he don't take any action for this complaint. Complaint number is -1263 date 19/09/2016. This complaint was about wrong estableshment of connection of tubal of other people in my own land. So please take correct action as soon as possible.

Bill is not according to the current usage . - Comment #2608488 - Image #0

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Address: Ludhiana, Punjab, 141014

Website: www.pspcl.in

Dear Sir,
We are requested you to i pay my electricity bill on pspcl website through net banking of State Bank Of India my bank account is debited but my bill is not paid and not receipt is generated details of transaction are given below:
Transaction ID HSBI[protected]IGAAHQSVL6
Narration TO TRANSFER INB Punjab State Electricity PUN_ELEC Payments
Date and approximate time of transaction 02:28 PM DATE 22/11/2016
Bank Name State Bank Of India
PAYMENT GATEWAY : BILLDESK
AMOUNT IN RS: 5, 920.00
PSPCL account number[protected]
Consumer Name Vijay Kumar

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S

S. Satnam Luna

from Begowal, Punjab

Nov 23, 2016

Sir/Madam,
My Electricity bill of a/c No. T52BT130551H not received by online payment on pspcl apps from last six months or not received me by SMS on my registered Phone No. [protected] or my E.Mail ID- [protected]@yahoo.com. Kindly send me online or SMS.

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Address: 145001

Website: Www.pspcl

Contract no.[protected]. Last bill paid on 04/09/2016 of Rs.2070/- for period of 29/8/16 to 19/11/16 through internet payment.My average bill always was around Rs.1500/- with 150-60 KWH consumption always.But message on my number shows Rs.6710/- although metre reading shows only 145KWH consumption for given period. Please rectify the mistake in billing immediately so that I can pay legible amount by due date..

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