Punjab State Power Corporation [PSPCL] Complaints & Reviews

Dear team,
I am paying my electricity bill on monthly basis every month and average bill amount is approx 800 which has been paid without any delay. But this month i have recieved a communication from pspcl with an access bill amount of 4100 which is not feasible.
Date of incident : 04th october 2016
Home contact number : [protected]
Incident description : excessive bill amount for the month of october
Resolution : bill reading should be evaluated and correct amount should be shared in the bill after checking the database.

Message communication recieved from pspcl : dear consumer your current electricity bill for ca no. [protected] is rs. 4100 with due date 13.10.2016/18.10.2016 (Chq/cash). Kindly pay in time to avoid late payment charges. Please ignore if paid.

Hello sir/madam,

my account number is t43sp241071m
mobile n0- [protected]
balwinder kumar s/o amarnath

hello sir, bill is paid & receipt is also generated. But this amount
is again add in my bill. I also attach receipt of my previous bill.
Please adjusted this amount 5166 rs in my account.

Many time i give photocopy of receipt but not given any
response in pspcl office patti.

I am consumer. And i am hereby telling complaints regarding ur employes who work in pspcl when we call your toll free number 1912. Today i called your tollfree number to enquire abt electricity and the man who answered my call is now harrasing me on wtsapp.
I am a married lady and these employes of you are disturbing this is not very forst time with me this has happend 3, 4 times before also but i ignored. Now its high time please take action against then else i cn my self look into this matter.
I have full details of the employ who is WhatsApp me on my number with proof kindly look i to this matter
Thanking you

Dear Sir,
2 months back home electricity meter were installed outside about 50 meter away from my house by private contractors of Punjab state power corporation. But main supply wire was not installed properly from meter to my home, It is hanging down, and a big accident happened today with a four wheeler vehicle got struck with hanging main supply wire. this has happened second time. this led to damage to 3 houses in my locality included mine. The outer boundary of my house got damaged along with supply wire was tied. It could have led to big accident.

Reference my electric connection no. Z74BS224463A of flat no 22 A, Aastha City, Peer Muchalla, Zirakpur - 140603. i had made payment of rs 6500.53 (bill amount + online payment charges) for my electricity bill through sbi credit card number [protected] today around 11.00 am. No receipt was received and the bill is still showing outstanding.
please credit the amount in my account under intimation at my mobile number [protected] .
Thanking You
Sunish Kumar Katyal

It is generally observed that bills and history of bill is not available on site of PSPCL with the result that consumer is unable to make online payment of due bills and have to stand in long queues for payment.It is all more miserable for senior ctizens.It is general complaint of almost all consumers.Central & state governments are emphasing upon the use the digital technology, but PSPCL still believes in manual work which is a big hindrance in the use of online paperless, smooth working.Kindly take the matter on priority with PSPCL and suggest them suitably.It is just a suggestion and not complaint and needs to be implented

(S.P.SINGH)
CONSUMER A/C NO.[protected]
CONTACT NO [protected]

Wrong meter reading taken closing reading 1583 instead of 583 excess 1000 units a/c no. [protected] in name of MEHAR SINGH.

PLEASE CORRECT MY BILL NO. [protected] DATED 11.09.2016 HEREBY 1000 UNITS ARE TAKEN EXCESS IN METER READING. ACTUAL READING WAS 583 UNITS WHERE AS READING IN BILL TAKEN AS 1583 PLEASE CORRECT IT SO THAT IT MAY BE DEPOSITED ON TIME
THANKS
MEHAR CHAND SHARMA MOBILE [protected],
EMAIL: [protected]@YAHOO.CO.IN

My name is Pritam and my address is FLAT 1-BS/F CHAJJU MAJRA, . I have a connection of pspcl and my electricity a/c no. Is [protected] and consumer number is R67MF404270W . We have received bill no.[protected] of rs. 5050 dated 14/09/2016, which consumption is 383 unit and bill is rs 5050. I faced same problem in my last bill but that time i was deposited full amount. Please tell us how it can possible so plz check and resolve the problem as soon as possible...

Respected Concern,
It is to inform you that there is a electricity poll in front of my gate which is in damaged condition. We plan to widen the area of our main gate but that poll block the passage. Few days earlier the employees of private contractor of PSPCL was there to change polls & wires of whole area. We requested them to shift that poll to 4 to 5 feets ahead (within the boundary of my own outer wall) so that we can widen our front gate. But they deny to do so. I am requested to you to solve that matter. I will be very thankful to you.

Jagjit Singh Lotey
H. No. 4191, St No.3, Guru Nanak Street,
Opp ITI, Gill Road, Ludhiana
Pin 141003
Mob [protected]

I am living in New Shimla Homes Part-1 in Flat Number 37 Top Floor. Desumajra.My meter was changed in month of november 2015.The first of bill in the month of jan, 2016 was given to me as per the actual unit consumption[protected].But onward that I have recieved four bills till 4 Bills with average billing while Electricity meter is working fine.

I could not understand what is reason of not given the bill as per the actual consumption.

Thanks to Electricity Kharar division for this kind of customer services.

Manish Kumar
[protected]

Dear sir my village is gandhon kalan, post office-rangilpur, tehsil& district- roopnagar.our village is light problem for some days.half village is light ok and half light gone.pls sir this very big problem face me and my villagers.I ask local employers but no results.he asks work is progress problem short out early.I request you sir pls see my problem and solve early.

Ref. to my bill no.50504 dt. 28/08/2016 of Account No. Z74BS240627P in the name of Ms.Sunita Awasthy 603 D Kaamdhenu Homz Dhakoli. A.E. PSPCL Zirakpur have overcharged me for 1959 units, whereas I only consumed 1136 till 12/09/2016. . Kindly refund the excess bill charged at the earliest. Thank and Regards.
Circle Division Sub-Division Bill[Cycle-Group] Bill Date Bill No
ZIRAKPUR 03-03 28-AUG-2016 50504
Due Date (Cash/Online) : 13-SEP-2016
Due Date (Bank/Cheque) : 13-SEP-2016
Addmissible
Voltage(KV)
- Supply
Voltage(KV)
- Metering
Voltage(KV)
- ACNO : Z74BS240627P

Old:
Sanctioned Load : 7.98
Date : CD(KVA) :
Date : Security Deposit
5530
(Old) Reading Dates (New) Period of Bill
(Days)

64 ACD
-
25-JUN-2016 28-AUG-2016 Prev.Payment Status
O
Feeder Code :
Feeder Name :
Address :
To,
SUNIAT AWASTHI
603 D KAMDHENU HOMEZ
Connection Date : -
MeterNo.Owner
1115063- Meter
Status
O Meter Reading Meter
Multiplier Line
CTR Meter
Ratio Mtr.Volt
Ratio Overall
Multiplier MMTS
Correction Addl Supply
Units Consumption
NEW OLD
Last MCO Date
New
Meter MDI
KVAH
CTPT
KWH 11449 9490 1 00000 00000 1 1959
Old
Meter MDI
Last SJO Date
KVAH
KWH 0
Total MDI : Total KVAH : Total KWH : 1959 PF : BE Code : Consession Units :
Details of Current SOP & Rentals etc.
Energy Charges(General)
MMC/Additional MMC
P.F. Surcharge Incentive
H.T. Rebate/PunGovt Subsidy
Fuel Cost Adj. Charge 0
Demand Surcharge
Voltage Surcharge 0
Other Charges 0
Violation Penalties
Total Charges(SOP)
Fixed Charges/Infra Cess 0
Meter Rent 64
MCB Rent
Service Rent
Service Charges 0
Total Rental & S.C.
Round Amount Curr/Prev 4/-3
BILL AMOUNT : SOP ED Octroi/
CowCess Rentals Misc. Total
Current Cycle Charges 12275 0 196
Adjustment
Sundry Charges 0
Sundry Allowances 39
Arrears Pre.Fin.Yr. 0
Arrears Curr.Fin.Yr. -69
Net Amount 12224 1596 196
TOTAL AMOUNT
PAYABLE
(By Due Date) Fourteen Thousand Six Hundred Thirty Rupees Only RS.
14630
For Payment Within One Week
After Due Date @ 2% For Payment Beyond One Week
After Due Date @ 5%
Surcharge Amount RS. 246 RS. -
Amt Payable After
Due Date RS. 14876 RS. -
Adj Reason : 0/ Adj. Period : 0
Consumption History for the Previous 6 Cycles
[Cycle 1]
702 [Cycle 2]
716 [Cycle 3]
482 [Cycle 4]
507 [Cycle 5]
514 [Cycle 6]
1165
Message :
Contact : 251433 (AEE), 295229 (Addl. S.E)
Powered by O/o CE(IT) PSPCL Print Date:[protected]

Dear Sir, It is a humble request from residents of our area to repair and mend the carelessly placed connections on this pole. Sparking and blasting is a routine affair here which is dangerous for the passer by and the residents living in close proximity.You can verify that every week there is a complaint from this site.Your men come and repair the fault temporarily and carelessly to be called again for the same.And they dont have the basic tools incluing ladder and torch which the complainant has to arrange for these so called officers on duty.I hope for the best you can do.Thanking you.

My Account No is G62CF221574k IN the name of Gian Chand I have not received my current bill and also not uploaded on company web site also. My neighbor received their bill dated on[protected] . I search my bill here and there. Please help me in this matter .
with thanks.
sonu kumar s/o gian chand
dinangar
Mob.[protected]
email ;sonukumar.[protected]@gmail.com

My name is vandana and my address is #502, sector-116, somdatt, sante majra. I have a connection of pspcl and my electricity a/c no. Is [protected] and consumer number is r67sm321519y. We have received bill no. 1020216h[protected] of rs. 2720 dated 24/08/2016, which consumption is 106 unit and bill is rs 2720. I faced same problem in my last bill but that time i was deposited full amount. Please tell us how can be possible that 106 unit bill rs 2720. Please check and resolve the problem as soon as possible and adjust our extra amount which is deposited by us. Last date of the bill is 08/09/2016.

Hello Sir/madam

I live in amritsar and work late night.
While coming back from office i hit with your meter box because it is located in a unexpected manner. It has taken half of the street. I have attached image of it and tell me is this the way this box should be. How can you pass this ?

Address for this : islamabad pspcl office
Jhona ground islamabad b/s abm school

Dear mam sir

Following is the sms we are getting here in mumbai from your organization. I have never been to punjab. Plz see .. seems some fraud has put my no. In your records. Kindly correct your records.

Thanks
Sanjay Khanduri
+91 [protected]

PSPCL
Dear consumer your current electricity bill for CA No.[protected] is Rs.34490 with due date 14.09.16 / 16.09.16 (chq/cash).Kindly pay in time to avoid late payment charges. Please ignore if paid.

We use power supply very less only tv, fridge, two tube lights, one fan. There is no ac, no any other thing like water motor. But we had received large amount equal to our neighburs who have all facilities like water motor, fridge, cooler and toka machine for cows, bulbs and other things. Accoring to me there is some problem in our metre. Please check it immediatly as possible.. Thanks

Sir,

Our electricity is shut down since yesterday morning, we already lodge the complaint against complaint no. 5171586 dt. 28.08.2016. 2 technian come at on the spot and he told thie problem will resolve by je, after this contact j. E. And told he is on leave for 2-3 days.
Yet this time problem is still pending.

Please help and advise for further.


Inder mani ([protected])
Plot no 12, sherpur khurd,
Back side appolo hospital
Ludhiana.

My Bill account no is Z74ZK220965H it is on the name of Tripurari Sharma.
Last month our meter box which contains app 10 meters got burn, i registered a compaint and technician came and join the wires directly. we requested them to change the meter but nothing happend. Now the raised a bill of Rs. 8000 dated 25.08.2016 on average basis, my average bill is not more than Rs. 4000/-
I request the department to revise my bill and install a new meter.