PureIT / Hindustan Unilever Complaints & Reviews

I had requested for a Germ Kill Kit 2 on 5th June. I have not yet received the same. On constant calls to the customer care, I get to know that the kit is not available anywhere in Bangalore. It is out of stock.
The machine dispenses only 60 liters of water once the instrument signals that
its time for the change.
Every call to the customer care gave me just one reply.. The issue will be resolved in the next 2 days....

Complaintco[protected].
We had brought pure it ultima water purifier by spending 18k just 1.5 years ago. We have done a regular servicing and changed the germkill kit twice a year. We received a gkk2 error and got the germ kill kit replaced by spending rs 3800 few days back. Soon after a day, we still got the gkk2 error again. After calling the customer care they said the control circuit has become faulty and need to be replaced. The...

Complaintco[protected].
We had brought pure it ultima water purifier by spending 18k. We received a gkk2 error and got the germ kill kit replaced by spending rs 3800. Soon after a day, we still got the gkk2 error. After calling the customer care they said the control circuit has become faulty and need to be replaced. The cost of new control circuit is 5k.
So i am wondering is this the quality of the products that you are selling,...

We have pure it water purifier machine. Since so many days its performing very slow. It takes minimum 3 hours to fill up entire 9ltr tank. Also tap of the machine is not performing well and its very slow too. Few insects also goes inside machine. Need to check that also. Battery might be a problem too. Technician from purit end is desperately required to check this....

For many years prior to moving to spain, i used pears soap and it was always sold in a cardboard box without any additional packaging. So, just last week i found pears soap here in spain and decided to purchase some. To my surprise there is additional plastic wrapping around the soap. Why? In a world fighting the removal of plastic because it is killing our oceans and seas and the wildlife within would you wrap soap in plastic. Please tell...

On 15/06/2018 i called the customer care to replace my gkk2 kit they said they will replace the next day i got the rfs number for the same the next day my call was cancelled by the hul pureit customer service agency called kanisga agency in trichy, tamil nadu. I called them they replied that they called me and didint get any response, igot a call when i was driving how am i supposed to attend the call when i'm driving. There was no proper...

Hi team
As per the discussion you technician visited our house on 9th june 2018. He told us that the germkill kit need to change as it is faulty. We just asked to prove it that the germkillkit was faulty. He said that the only think that can prove that the germkillkit is faulty is red alarm indication. We ask him to do the tds check. He first checked the tap water tds which was 52pps. Then he check the tds of the water from purifier...

As we are your customer but we are not satisfied with you.you are giving worst products to us.After every 3 month we face problem with pureit aqua .inbuilt parts get damaged after every 3 months and it is not like that we have buy low cost aqua.Rather it is highly amounted aqua.and on these stage we are like we are mad to buy your product .And really we are unhappy to buy your product....

I am one of the resaller from mumbai. Really disappointed with your sales person who is never come to take an order. I always have to make a call them to come and visit my shop for order.
There is only reason because one of them make one single piece of shampoo bottle of dove which i never placed and they are not ready to exchange that order with another one....

Two day ago i bought lux bathing shop and used on next day. After uses i found that i have many scratch in my body and feel pain that time but i don't mind and get focus on shop but next day i used again and found same problem again then i checked shop and found many small pieces in shop. So it may be dangerous if i used in face or used baby so its very cheap and unreliable shop....

I m Shanti Sarswa from Guwahati. I have bought a Pure it Marvella Uv +Ro on 2nd January 2017 and have changed my Gkk twice in this little duration and two days back a technician visited my place and after changing the kit God knows what he did and suddenly the motor within started vibrating and making sounds and it takes several hours to refill.Today I spoke to Mr. Pegu who seems to look after Guwahati service centre and he sent another technician...

I have been using Unilever pureit for last 1.5 years and replaced gkk1 recently paying around 2.5k. t

In few months he purifier just stopped working and registered a complaint with customer care. The technician said it’s a fault with the PCB. How can the PCB be faulty with in 1.5 years o[censored]se? How can the PCB of such "high quality" product go bad in 1.5 years? If its a voltage fluctuation other electronic equipment would...

We bought pureit classic 23 litres some months ago. It works good so far. It cleanses well. But i changed germ kill life indicator and other parts today. It started leaking from the basement portion. Whenever the water is filled, it started leaked around everywhere. It makes us irritated. Can u please suggest any solution for this problem. How can we stop the leakage problem....

As promised by pureit to deliver gkk within 72 hours but they failed. I ordered online last sunday and again called them after 2 days to book again. They bookes and said it will be delivered within 72 hours. But now its more than 80 hours but none of the pureit agent contacted for the gkk and even the company's toll-free number is not reachable since 2 days. Please help in the following matter as soon as possible....

Hi, i have buyed pureit marvella ro+uv in around18000/- at bhopal in year 2015. After 21 months the control circuit (Which regulate green/red indicators) has gone faulty. This is china made and company is quoting rs. 3250/- for this. This circuit is not more than rs.300/-. Company authorized person are making money because call centre of pureit not able to tell the cost of each part, or sometime telling too much high price. The company is...

Maine Sunday ko apna aaro service karwane ke liya pureit customer service ([protected]) me phone kar ke complaint kiya jo ki inhone Monday 11am LA time diya and 110:30 me inka technition 11:40am me aaya and service kiya and 2750/- LA bill banaya jo Maine paytm se bill payment kiya.

Payment dete samay maine technition ko bola ki aap thodi der ruk kar check kar lena ki koi problem na ho but technition nahi ruka and uske jate...

I have made a complaint about the defect in Pureit Purifier on 14th April 2018..
Till date, No one has come yet for the Service /Repair yet.aIts been almost a Month .Every Alternate day they send a msg that the Issue is attended when infact no one has come to our house for the repair.
I receive a call everyday from Pureit asking if my issue is resolved and they say everytime that they will send a technician but no one has addressed...

Please share me the result of lifebuoystudent of the year scholarship far students who have done 100% attendance in the school. Let me know that i had got the scholarship of rs 20000. I had posted the letter with a form inside it at the address given in newspaper. Please reply me fast as i am waiting for that scholarship so i can study as i am in very much need of it....

Dear sir/madam

I am feeling harassed at the hands of pureit.

I have lodged a complain for a problem in my water purifier which i had bought from s. B enterprise in the name of soma dutta on 31.07.12 rs 11500/=. (Bill attached)
I am continuously following up with pureit service, but i am getting proper response from them.

Please find below details of purchase.


Shop...

Very irresponsible towards consumer and also i have to pay free charge for service charge during service warranty period and ro cost rs 8000 and if any spare parts got damage and want replace with other parts i have to pay 7000 means spare parts rate is equal to to machine so i urge every one not to buy pureit machine so cheater. And also i have changed my filter of3000 which include service charge and they never send their technician they...