PureIT / Hindustan Unilever Complaints & Reviews

We bought a new pureit ultima water purifier on 13/7/2017. When installed on 17/7/2017 it was not working properly and leakage from every part of device so it should be replaced with a new one of the same brand. It should be done by pureit hindustan lever co. Otherwise we will put a case against the company regarding this fact through consumer court...

We have bought the pureit ultima ro+uv water purifier at vasanth @co tambaram on 13-7-17 it has been installed on[protected] but it was not working properly due to manufacturing defect. Water vame flown all over from inside and it has been switched off automatically. We suspect the device have material defect. So we request you replace it with a new one.
We have bought a pureit ultima ro+uv water purifier from vasanth @co tambaram on...

Hi,
Myself mirza. E. Haque from jamshedpur, i have a complaint regarding a product which was purchased from the reliance fresh outlet in jamshedpur on 18th june 2017. Time around 17.59 pm. Purchse bill no. - c[protected], packet details was t 37, date 23.03.17. Amount was rs. 699. Was huggies wonder pants for my child detail was (L - 9 to 14kg) 50 pieces. I have faced big problem with it as it was leaked and spoiled all my child dress...

Water is not coming down. It is coming very very slowly even after multiple cleaning. This is a new container that i have brought about a year ago and it's not working properly which is also degrading our health. Can you please look into this matter and solve it asap. Your quick action is this regard will be much appreciated. Thanks in advance for your help....

I had purchased 12 litres capacity pureit intella 3 year back. Last year i got germkill kit online from ebay but i want to change again the germkill kit for the same, but every retailer is saying that kit for this model has been dropped off, and is not available with them, it is also not available online at any site.
Please do the needful.
Regards
Kushaldeep jindal
[protected]
Angul...

Good day,

I am using pureit marvella ro.
Name: anil kumar singh
Phone no.: [protected]
Pin: 226010

2 months back i orderd gkk-1. Same was delivered but during installation it was discovered that the carbon filter was having pin hole and so the technician took the new filter and installed the old one and left with the promise of coming on next day with the new one.

No one came...

We reported a complaint against a damaged product we received. The main water holder is broken on one corner. We called the next morning and got no fruitful response. We have a very serious kidney patient at home and at night we were told about the lack of filter with the company. We have been buying bottled water for the last 3 days and the entire process has been shocking and highly dissatisfying. Please look into this matter ASAP as we...

Hi i wish to inform that i have purchased hindustan Unilever pureit Marvella ro plus uv last year june 2016.
Gk1 kit replaced in june 2017.
15 days after warranty the PCB not working.
The technician asking 3200 for replacement.
Why do you put such inferior quality of PCB.
The website is full of complaint s regarding faulty PCB.
Please verify and change the PCB immediately.

Mahesh...

Complaint[protected] I logged a gkk2 replacement order and got a message that gkk Will be free if not delivered within 72hrs as part of pureit promise, I received a message from agency that they are not bound by such promise, the technician called me and wanted to come right away, I was in office, asked him to come the next day, the next morning I kept calling and got different timings of technician. I called up customer care and they said...

My name pravin bhavsar, since i purchase hindustan unilever / pure it water filter product from ashray sales, ashirwad nagar, nagpur, maharashtra. There are many problems occuring in the product continuously. Engineers provides hopeless service and excuses. So i want to replace the product as soon as possible.
Since i purchase the pure it marvella (Ro+uv) model from ashray electronics aashirwad nagar nagpur, there is continuous problem...

To whomsoever is reading this from hul

As per rfs/22449022 work not done properly by your vendor supertech services on 19th june 2016 and after your authorised person from pune attended my call, filter started leaking. Also not sure if the filter is providing pure water after taking rs 1149 and replacing csf.
All in the family have fallen ill. This is a very serious crime like situation and customers life is at stake...

Complaint number c[protected] this is the second complaint, the first complaint was raised a day before or so and just after an hour that technician left, i could see leakage and water spillage from the body of the machine. I got this pureit marvella ro+mf just in january. Now regarding the complaint number, 3 new technicians visited till date and today also someone is supposed to come but no one could resolve the issue. The plastic body has...

I have taken this hindustan unilever pureit ro classic mf around 1 year back. It begin with the problems. Within warranty, it could some technical issue 2 times. I raised the complaint and they have taken around 1850/- for some replacement of the kit. They have given me 6 months warranty but there is again a problem with the water content within 4 months.
I raised the complain again and after checking the same, they took again 350/-...

It is hardly one month form the date of purchase and i have registered the water leakage complaint for 5-6 times in a month, the service engineer come and makes some fix will is not lasting for 3-4 days, i don't understand how come there are many issue in a brand new piece. I have wasted my hard earned money on this garbage. My issue is not resolved and money got wasted.

I need to get this issue resolved for permanent, if the...

We have purchased uv+cold pureit
Marvella on 10.03.2016 from vijay sales. But in may it's cooling system was suddenly out of order. Vijay sales taken complaint and attended technician told that due to such fault this model product was disscouninued by company. No solution of repairs because of faulty product. Now water flow also blocked after technician check up. R company cheated us by selling faulty product?...

The servicing options for marvello water purifier are terrible. They tell you that their service agent will be respodning with in 24 hrs and send you sms reg the same. But their service centers are terrible.
I was given no of raaj enterprises (Service agents) but they only lead me on as to when they are coming and then finally ending with the response that the technician is on leave and they don't know when they can come.
Such...

I bought this product on 7th may 2017.in less than a month water stops coming show sf light. The technician comes after 2 days to replace and says circuit problem and that he will come with the circuit. Next days comes with circuit and says the problem is with the motor and they dont have it in stock. And that it will take 3 days.
The product given to me is faulty and should be replaced as in less than a month they are talking of replaced...

Purchased a pureit mineral classic ro+ uv on 25th apr from amazon.
The sediment filter broke due to pressure on 25th may which is till not replaced, been 2 weeks now. The technician from sri raghvendra agencies connected directly without sediment filter as it was out of stock. It took 3 days of follow up with customer support to get the service. On 2nd june device stopped working completely for which i registered the complaint on 3rd...

Till now they don't reissue me a new cheque instead of damage cheque. I requesting them since last 6 month, but they are telling me wait some days and they don't reissue me a new cheque. Sir /mam please help me. I had participated in fair and lovely scholarship foundation 2015. And i selected in winner list. And i got a cheque of 20, 000 and 40, 000 but on the cheque there is a spelling mistake in my name and also added my name with my father's...

Sir i am from machilipatnam, krishna district. Recently ie.,.in last week, we had purchased refill of cost rupees 600/- from subramaneyam (Contact no: [protected]) we don't know the reason but the refill is not working. So we are unable to drink hygienic water even we pay for you. The concerned person is not at all responding to calls. He is not even lifting the call. We trust your company while there are numerous in market. But in this situation...