Quadrant Televentures / ConnectZone.in / Connect Broadband Complaints & Reviews

My name is Prince Verma and my residence address is sector 47-c Chandigarh. 1 week before i was applied for new broadband connection in connect and i will submit all upfront payment 1120 rupees and my ID’s, but 1 week is over and i dont get any call or any document from connect, and when i was call in sector 47-c connect office and someone pick my call and talk with me insensible way. Now the result is this:- i don't have any payment...

Respected Sir, I am sahil mahajan shop no.2 first floor, opp. sindhi hotel, gurdaspur. My Connect Phone No. [protected]. I am using this connection from last 8 years. I had started with Classic 444 plan monthly. But from Last 4 months i.e April, 2015 they upgrade my plan from Classic 444 to Classic 599 without any intimation in written or verbly. On my side i had never told them to upgrade my Plan.i had already informed vebally mr. manjeet...

Last year my internet speed was 2.62 mbps on oakla speed test and now it is about 300 kbps. My plan is coperate plan so there is no limit and I have also proof for that as I make 1 video and 1 picture of high speed downloading . They now said you will recieve this speee only. That's very annoying...

I have done my payment for connect broadband before 1 week, till now installation is not done !!! i would like to ask connect broadband executives if any through this forum, if you have any FEASIBILTY issues while installation, dont make fake promises that it will be done in 2 or 3 days. Your services are pathetic and customer care executives are rude. I am from manimajra chandigarh and Mr naveen contact no [protected] is the executive who...

Respected Sir, I am Residence of House no.1139, Sector-67, Mohali. My Connect Phone No. [protected]. I am using this connection from last year. I am started with Classic 499 plan monthly. But from Last month i.e April, 2015 they upgrade my plan from Classic 499 to Classic 599 without any intimation in written or verbly. On my side i am never told them to upgrade my Plan. Now, they send me bill of Rs.661.80. Sir they are making fruad...

This is Kanwarjit Singh from Zira(Ferozpur). I had requested local distributor for installation of new connection. He visited my office to check for feasibility, and said that connection can be given there, and that Mr. Bhandari (some technition) will come and install it. Mr. Bhandari came after 2 days, and told me that feasibility is there, however, he will install connection only if I pay extra Rs 2000 to him. Why are such people still...

I have been harassed at the hand of connect broadband Jalandhar. I applied for a connection from Connect Broadband, a person named Kapil - [protected] came to my house and said the connection will be done. He asked for 1550/- + 200/- 1550 is for one month advanced rental and 200 for an affidavit that will be my residence proof. I gave him the money. After 2 hours he called me up and said tomorrow people will come to my place to check...

Dear Sir, With due regard to your efforts to ensure quality service in our area, I have some misgivings. It is my firm conviction that due to the lackadaisical attitude of some of your employees, my Internet connection has been lying paralyzed for a couple of days now. The problem began on August 31, when my Internet went down. I established that the problem was not my computer or the wireless connection, and then contacted Connect Company...

Hi, I am using Connect Broadband connection No. DSLS75784 in Zirakpur, Dist. Mohali. I used to pay Rs. 799 monthly rent but this month I have received month bill with Rs 899 monthly rent. I called up customer care and asked about the same. They are telling that the charges have been increased. My complaint is how Connect can increase monthly charges without informing or taking approval from me for the same. Regards, Puneet Madan [protected]...

Dear Sir/Mam,

My name is Anjali from Zirakpur running my own business with the name of Irenic International Education Services Pvt. Ltd. Previously my company name was Cynosure consultants. I bought connection of Connect broadband and I put a request to change the ownership of transfer the name cynosure consultants to Irenic International on 9th April 2014. As per requirement of QTL, they requested for a affidavit to change...

Im using there telephone services for more then 10 years ...im using there dsl service ..with which im not happy ...and requested them to do my DSL to POTS migration ..as i want to use dsl services of any other better company...they are not migrating my connection ... and I'm stuck with there dsl ...only solution is to disconnect my all services ..which i sadly cant do becasue my telephone number is very old ..cant get it blocked ...and...

Connect broadband is a real cheater. The people working there are also cheaters.They said me that in Rs 649 plan you get 512Kbps after 1Mbps upto 5gb, but I am getting 256Kbps.The name of the person who said above plan is Om Parkash (Phone no-[protected]).He gave me 100% assurance that we have changed our plans and you get 512Kbps after FUP .On the installation date of connection, I also confirmed from Connect manager Mr. Rajeev(Sec 35-C).He...

Sir, I am using connect broadband No. [protected]ami for the last 3-4 years & they charge more than[protected] but never work properly but from the last 2 months I was requesting that my connection is not working properly but they justo keep on delaying. I many times requested my connection is even running slower than 2G mobile services. When I warn them they send an engineer after 3 days. He suggested you change you plan for you combo...

I am paying Rs.2500 per month to connect..For the last one week,the speed drops from 2mbps to below 1..Yesterday I tried to lodge complaint but the connect computer replied Temporary fault in internet..Today i.e.on Aug4,2013 I called the customer care Executive twice to sort out the problem but they asked me to call in night when the speed drops..At around 11.25 PM I called Customer Care from my cell [protected] and someone Mr.NAVNEET picked...

Hello Sir/Madam

I am Sahil Bansal from Ludhiana,Punjab. I have applied for new internet Connection on 17/07/2013. The Salesperson Said that the connection will installed in 2 days(it means on 19/07/2013). But they did not install and now every day i am calling the salesperson that why the installation is too late.He said sir it will install in morning, when i call in morning they said it will install in afternoon. they are...

Dear Sir/Mam,

Last year, in the month of Oct, 2012, we shifted our office, so we asked connect customer care to disconnect its connection and collect the modem, but the didn't initiate to our request. I visited their office several times, but they didn't enact. They finally I sent a complain mail to customer care, and then on 7th Jan 2013, an agent of connect customer care came to collect the bill and modem. I settled...

respected sir
I was using connect broadband no. {[protected]) and connection is on my fathers name Mr Satish Kumar since 2010 and it was all going well but in between july and august 2012 they sent me wrong bill statements as i was using 777 plan and they sent me that i was using 899 plan , even before this bill , i was facing many problems regarding their network problems and i registered about 10 times in a week about that complaints...

respected sir/mam
i am using telephone with Connect broadband connection of connect No. is [protected].Many times they charged extra on my bill.last time the company also charged extra on my bill is Rs.1348 as on April15.and after that the company collection agency call me about their payment of bill.and i was discuss with them about their extra charged and they were agreed to waiver me,and ask me to deposited the balance amount is...

SIR, I HAVE MANY TIMES COMPLAINED IN LOCAL OFICES OF THE COMPANY, THAT CHARGES REGARDING INFOTAINMENT SERVICES i.e. Rs. 25/- IS CHARGED IN THE MONTHLY BILLS, ON COMPLAINING IT IS BEING TOLD THAT WE HAVE RECTIFIED THE ERROR, NEXT TIME YOU WILL NOT BE CHARGED, EVEN AFTER IT I AGAIN AND AGAIN GET THE BILLING AND HAVE TO PAY CHARGES FOR THE FACILITY I NEVER USE. IT APPEARS THAT IT IS COMPANY'S POLICY TO CUT THE POCKETS OF IT'S CUSTOMERS...

Respected Sir

I m Running Your connect broadband with number [protected] from last 5 or 6 months, but from last month, with plan of 697 as per plan i m not getting proper speed screen shot attched.........i have registered so many complaints regarding same issue...but all the time ur engg. comes and didnt give proper resolution...as i also mail the nodal officer but still no action...