Quadrant Televentures / ConnectZone.in / Connect Broadband Complaints & Reviews

I had a connect broadband [protected]. Suddenly my modem becomes faulty so i complaint to customer care regarding modem faulty. They said they will replace modem with charges of 1099+gst but i told him that i will not pay charges of modem. The boy which comes from connect replace new modem and he also say that no charges will be levied, but in bill their is modem charges+gst. I again lodge complaint but they verbally waive off charges of...

Sir, on 15.12.17, i had requested for shifting of bb connection to my new location 31d to connect office at sector -47 required documents were provided. At the same time change of plan from 599 to 799 was also selected and i was informed that this plan will be activated after shifting of connection which will be in 3days. On 18.12.17 it is intimated that, shifting of connection is not possible, you can surrender the connection. I reached...

HI
My account number is 3127835. My complaint detail is as follows:

Bill generated for for the month of august is 377.13 and amount payable after 16 september is 427.13. But due to some reason, I could not pay the bill and I received the message that "my connection has been barred due to non-payment of bill amount".
At the same time, I also requested to connect team that I will pay the amount and close my connection....

I receive messages and calls from connect broadband on daily basis asking to me pay bills and also threat me about court cases. But i had already paid my dues and submitted their modem at jalandhar office at the time of closing of my connection. Now they call me pretend to be some lawyer and threat me about court hearings. Such unethical behavior was not expected....

This is with reference to my connect broadband for which the company is claiming false bill upon me. Moreover the company agents are threatening me and my family with continuous harassment calls.

Regardless of several requests for disconnection, they have continued generating bills for my connect broadband, in which duration i haven't even used their services.

Moreover, they are expecting customers to pay bills...

This is regarding my complaint of connect wifi connection which was active for the duration of jan 2017 to may 2017 i. E. We disconnected the wifi connection by the end of may 2017 for a new broadband connection as before dsl service was not available in our area... Fast forward to 14 november 2017 i. E. Today i received a legal notice from quadrant ventures (Connectzone) with them claiming an amount of rs. 3675 for the dead wifi connection!!....

Connect braodband no.[protected]
Full & final payment होने के बाद मुझे calls ओर sms करके परेशान किया जा रहा है.
क़ि balance जमा करवाएं नहीं तो court case होगा
मैंने इनके खन्ना और चण्डीगढ़ ऑफिस मैं calls करके और e-mails करके बहुत...

I took the connect broadband connection for my grandmother who is herself not able to come out of the house and get things done for herself. I am from panchkula and she lives in patiala. However, connection didnt work out as well and I got it disconnected on[protected], for the telephone 5063678 and receipt given to me had number 95134. The submission of modem and full payment was done one the same date at sco 10, chhotti bardari, patiala....

I have a connect broadbend connection at home... This month our net was not working for approximately 15 days... When we compalint the local vender about it... He just did not do anything but gave lame excuses everytime... After 1 week when we got frustated enough... I finnally called in their head office to either resolve our complaint or disconnect our connection... It was then only that my complaint with local vendor never got lodged only......

Ear sir/mam

Good afternoon! Greeting from clickandkatch!

We had taken the connect connection in july-2017 & that time ms - pooja is in touch with you for the details of the plans and rent.

She told us we should get minimum 16mbps speed for broadband as well the free handset on purchase this broad band connection.

We hold applied for the three connections which is two landline + one...

Dear authority...

Connect broadband no. [protected] is not in working//internet not
Working from 24th of morning & for the rectification already complaint
Has been logged complaint no. Is i6666521. But now 3:15pm of 25th.
Still no response from your side. I feel your service is very slow as
Well i think very bad also. Our all internet relalated work has
Stopped. Please suggest me if i go for...

Customer name: chander shekhar
Dsl id: 383844 chandigarh

I got a connect broadband connection installed on 06/01/2017 with rs. 749 plan and was promised a speed of 4 mbps and 20 gb of data. But the speed was only 2 mbps. I was assured that the speed will be changed to 4 mbps the same day, which did not happen and i had to continuously call the customer care, the sales guy, the tech guy and their supervisors so many times...

This is regarding my wifi broadband connection for Account number 2523670 and connect phone number.
The WIFI has been non-functional for more than a month now. I want to terminate it. I logged on to the website and found a bill of 3, 304! But why the bill is being charged when it was not functional at all.
Moreover after contacting them for weeks on email, they are asking me to submit the router and accessories by my own to...

Dear team
As suggested by head office chandigarh i visited the connect broadband office ludhiana elite arcade office on 10.08.17 to disconnect the services.
There ms. Ritu asked me to submit modem & rs. 550 as full & final payment.
As above i submitted modem and made payment. Now they are harassing by posting bills after disconnection.
Kindly help....

R/sir

We are using broadband & telephone connection of connect telephone services[protected]
We have pay all the payment on dt.[protected] receipt no. 2363176 & handover all the hardware to cmpany employee gopal (Mob. No. [protected])
But today company employee mr. Gagan come in my office & demand for payment, we have show the rct. No. 2363176, he want to destroy that slip in the presence of 12 peoples (Customers...

We are using Broadband & telephone connection of Connect Telephone Services[protected]
we have pay all the payment on dt.[protected] receipt no. 2363176 & handover all the hardware to cmpany employee gopal (mob. no. [protected])
but today company employee mr. gagan come in my office & demand for payment, we have show the rct. no. 2363176, he want to destroy that slip in the presence of 12 peoples (customers & employees )...

Bad services and lier company

i am very frustrated from connect services and wrong commitment

i have been disconnected connect broadband in 31.03.2017but connect executive come again and tell me that now we will paid good services in rs.299.00 with free calling of 299.00 and with 5 gb data (4mbps) after that 1 mbps unlimited

then i agree with him and i again ready for new connection at my home...

Hello sir/madam,

This is karan verma from house no. 1125, sector 23 b, chandigarh. The connection is on my name [protected]. I am really very very frustrated with connecting service. I have started a new connection 9 months ago. Since the day of installation connection is not working, many times complained to your customer portal for solve my technical problems. Still, there is no permanent solution from your side. I must...

Hello sir/ madam,
My name is tanish sharma and i have a complaint regarding bill payment of connect broadband. I paid the bill of my connect telephone no.[protected]. But the services could not be started by the company. I complained many times but their executives said, ' please call after 2hours'. I called them many times but they response the same answer. I want to sue the company. I face that problem from 2 days ago. "i also...

I have requested your customer care for change of my connection from ftth to fttb on june 26th 2017, but till now (Almost around 1.5 months) nothing happened. I lodged complaint with complaint id 15346122 to customer care but they resolved complaint without intimating me. I have to call customer care for knowing what happened, then they said i have to deposit my id proof to customer care points. I have visited your sector 35 branch on july...