Quadrant Televentures / ConnectZone.in / Connect Broadband Complaints & Reviews

We are using a Connect Broadband connection Number [protected].
Company has given us an unlimited data plan having 4 mbps dedicated speed. But since the installation of connection we are not getting the speed as per plan. Every time technical persons close the complaint giving unsatisfactory answers. Sometimes they say Wiring needs to be changed some times they say modem needs to be replaced. Sometimes they say that this plan is not...

I am using companies ftth wifi network and after every two days the wifi does not connect for a whole day citing technical error. This is despite of them hiking my rent by 250 in the last month all of a sudden. Helpline doesn't care when you call them. Very frustrating as i have to shell out rs one thousand extra for the mobile data so as to compensate. My work suffers because of it and if i have to fill up any application form that too takes...

The broadband stops working every 4 to 5 days and the complaints are attended after 2 to 3 days at rajpura. the miserable part is that when a person comes after 3 days, he simply calls a number and says: bhai mac reset kar do zara) (please reset the mac) and the thing starts working. how ridiculous that the people at their exchange or which ever internal facility he called to get the mac reset do not check any thing by themselves, and if...

Respected sir/ madam
I have taken a connect broadband connection of 599 plan in february 2016 at my rented residence # 1013/2, sector 38-b, chandigarh. I had paid 1000 rs as security and installation charges. My connection number is [protected].
In may i shifted my residence to # 986/1, sector 41-a, chandigarh. I visited sector 35 office on 2nd may 2016 and requested to shift my connection. I was told that connection will be...

I have logged a complaint in connect service centre Complaint No[protected] of DSLS188864 for the waiver in bill of July month because connection down more then a week. I have call them again to know the status of the complain. They told me your compliant has been resolved and a message has been sent to you on your registered mobile number. They never inform to customer what action they taken in order to resolve the complaint. I have been...

Hi, i am using connect broadband connection no. Dsls202691 in amritsar. I used to pay rs. 399 monthly rent but this month i have received month bill with rs 599 monthly rent. I called up customer care and asked about the same. They are telling that the charges have been increased. My complaint is how connect can increase monthly charges without informing or taking approval from me for the same. Regards, mahesh m:+91-[protected]...

On 04 july i have made the payment of 1250/- rs to one of a connect sales agent regarding my new wireless internet connection. He said sir maximum time for installation is 2 weeks. I said ok. After 10 days i checked the status from customer care team and they said sir your connection will install in 2 days we have raised complaint regarding this, after 2 days when i call they said sir tomorrow morning your connection will setup. Next day...

For the last five days my wifi connection is out of order. I am daily booking complaints with customer care deptt. Daily receiving false replies like fault has been repaired, now you can connect. And another reply, our engineer is visiting your place to look into the matter. It seems your executives are making me fool

Please do the needful at the earliest possible.
Sham arora
[protected]@ yahoo.com...

They are making customer fool..no solution of any customer problem.they changes customer monthly plans without informing customer, as billing amount is paid or not paid is informed by sms again &again..its fraud with customers.when customer calls in the care centre they asks that we have no solution, apko bill toh pay karna hi padega..this similar problem is happened 3rd time with me..as 2 times before i m ignoring this problem....

I live In delhi. and for B.tech i went to LPU, Jalandhar. there i live in a PG. I had taken an Internet connection of CONNECT BROADBAND At Dhakoa PHATAK. and closed my connection and had the receipt also. it was DSLS connection.

when i came to 2nd semester i shifted my PG to DEEP NAGAR. there i asked that company to reopen my account. they said your DSLS connection cannot be opened in that area you need to take a new connection...

Hi there..
Mere pass connect broadband ka internet connection hai jiska account no. 2561188 aur yeh Khera Electronics ke name se hai jo ki pichle ek hafte se zada se dead pada hai.. mai iski complaint customer care pe bahut baar kar chuka hu pr company ki taraf se koi response nahi mil raha.. muje comlaints no. jo diye ge hai company ki taraf se vo hai - i5527190, i5681856, i5691646.
Internet band hone ki vajeh se mere bussiness...

I am facing bill issue problem at quadrant company.. My connection named as
Ram parsad.. Which is not installed at my home physically.. No any wiring, modem, and installation by the company at my home.. They regularly sends me bill monthly.. And their authority person inspected at my home many times and found no any connection and has been confirmed at his head office but not any necessary action has been taken yet. Thus they are...

Dear team

I am using connect broadband from last 2 years. But this is first time that an antivirus has been automatically added to my bill.
After complaining on your helpline no. They said you had activated this service but i am neither aware about this service nor activated this.
Kindly look into the matter.

Thanks and regards
Sanjeev kumar babbar
Connect no - [protected]
Cell...

I am using connect broadband. Yesterday i had got a bill of rs.914/- instead of earlier rs.743/. I do not know how and why they have changed my tariff plan without my knowledge and consent. I had written to company also but they had not replied so far. Kindly use your good offices to get my complaint redressed. 5-6 months back, connect had changed my plan also, I complained to company then, they then changed my plan, now they have done that...

Broadband connection did not provide after submit installation charges. I gave payment to connect salesman on 13/05/2016 after check feasibility of connection. And he was say connection install on 15/05/2016. After 15/05/2016 i asked about connection they did not responded and finally they asked had not any space in dp. Now i think about go to in consumer court against connect broadband....

My name is balwant singh i‘m from barnala (Punjab)
I was using your’s wifi services wifi194122bal
During dec 2015 my connection completely dead. Even login page for
Wifi username is not open for 2-3 hours download speed came from kb to
Bytes. Then i request local authority to cut my connection. I submitted all devices to local barnala connect office and pay all due amounts till date receipt no : 2134828 even...

I was using connect boardband last year. In punjab jalandhar But discontinued this service due to officially transfer from punjab to Delhi.i have already clear my all dues after get disconnection/Noc with valid reason from connect authorised store. But after spend 3-4 month I am getting continuse call from many advocates that still your payment is pending and if you will not pay this ammount then we will forward your case file to high authority...

I had a residence number[protected] run by the company quadrant televentures ltd (Popularly known as connect) in amritsar. Last oct-nov, the connection troubled us so much with wifi and phone, that we were tired of calling them everyday and getting the connection verified. Hence we decided to get this connection disconnected and we made several calls to the company, and they refused to abide.

Their service team started calling...

I m complaining for not getting antivirus key from connect broadband.I had applied my internet connection with plan 1099 the connection get activated on 19/5/16 previous months and its good, but i don't get my 3 antivirus keys i also called for keys on [protected] for around 8-10 time with a gap of 2-3 days but again no request process from there side.Please make them to pass my request as early as possible

Thanks...

I amrinder Singh have net connection [protected] but is not working from 20 April to till date i try to connect customers care many times this company complaints service is very poor.

I suggest for any person not apply new connections this company....