Quadrant Televentures / ConnectZone.in / Connect Broadband Complaints & Reviews

I have requested your customer care for change of my connection from ftth to fttb on june 26th 2017, but till now (Almost around 1.5 months) nothing happened. I lodged complaint with complaint id 15346122 to customer care but they resolved complaint without intimating me. I have to call customer care for knowing what happened, then they said i have to deposit my id proof to customer care points. I have visited your sector 35 branch on july...

I wasn't satisfied with the service, my internet never worked. Whenever i raised the complaints they always says they will send someone to help but nothing happened. So i requested them to disconnect my number. They temporary disconnected the number on april 28th. For permanent disconnection i had to clear the outstanding (394/-). I got an email that my billing has been stopped, i told them to allow me a discount because my internet didn't...

The vandors of connect broadband calling me as a fake lawyers and continuous messaging me on daily basis approximate 3-4 messages daily that they will file a case against me due to non-payment of bill and harassing me on call when i am calling them. I am fed up. Also they are sending me fake messages for the court case and hearings. Where i didn't use their services from last 1 and half year and they are noe harassing me that way. Their team...

I used the connect brandboard. The person who comes to take documents and giving router gives wrong informations about plans etc. After a month they make a bill of 1850. The plan he tells me is of 650. I pay the amount after another month they maked the another bill of 5000. I also payed that. After that i think to disconnect my connection from connect. I call customer care to disconnect my internet connection they refuces my appeal. After...

Santosh kumar

Sirs,

1. I am associated with connect since may 2014 and there has not been any problem except minor ones. But now after closure of wifi 112078 on 21 apr 2017 when this was replaced by broadband (Ftth) the problem has arisen.in this connection my mail dated 25 apr 2017 sent to customer care is appended below.

2. Now i am getting calls from different numbers posing as calling from...

Hi,

I have been committed that i will get 3 free anti virus keys every month. It's been more than 6 months i have not got any key. I requested them to reimburse me the money as they were not able to deliver what they committed and ask for disconnection.

I clearly mentioned in my emails and call requests that i need the reimbursement settlement before disconnection. However they disconnect without reimbursement...

Dear concern,

"this is to inform you that i want to drop my connection of landline alongwith wifi of number. Way back from the last 2-3 months the landline was not working properly. When i use to lodge complaint on your care number either due to some technical issue it was not able to take my acompalint or by chance it get lodged. Then the issue gets resolved.

But now its been more than a month that i am trying...

I had a Connect internet connection after so many calls from connect executive. She told me many benefits as mentioned belw:
1. I will get Modem/ Telephone handset
2. I will get 10 GB additional data
3. I will get 1st month free service
but none of above is fulfilled.
I not even used 50MB data since connection and told so many times to disconnect internet connection instead they are sending bills.
br...

Fraud calls - connect hfcl
Regarding non payment of bills i am getting calls from tis hazari court (I have a connect (Hfcl) connection and they are doing harassment by hiring 3rd party

I’m getting calls from tees hazari court (Delhi) from miss neha and her number is:[protected], she asked me to call an advocate mr. Sunil kumar gautam on his no.[protected] and whats app is[protected]. When i called him he advised me to...

R/s
Since january 2017 i m mailing my requests to customercare connect.i usually weekly complaining for disconnection but paid no heed to my frequent mails even after submitting the necessary documents and details.paying the bills. In april on 27th i made request for deactivation i was asked by the customer care officer on phone no [protected] patiala office that sir we will allow one month 30gb data to enjoy free of cost and i confirm...

Recently i disconnected the connect broadband connection because of some other connection i want to use, after 2 month i found that they register a complain against me regarding due payment not clear since 2 & a half months by me. But issue that they didn't sent any bill copy to me whether through mail or by post nor discussed or communicate the due date & due amount. So how it is possible to pay due amount before due date withought having...

I am using connect internet broadband connection, The company is sending me regular disturbing sms's regarding payment pick up, payment due bill date is coming, As we are aware about our duties & there is no need to disturb through msgs. sent on my mobile no. I am not always free to read connect company sms's which are disturbing to concentration of my job.

Please resolve this matter.
Thanks...

Today i. E. 12.04.2017, my wife visited your connect office at bathinda for settlement of bill under dispute for a/c no. 2260673.

We met mr. Sunny at your office, who advised us to pay rs. 1200/- to settle the bill under dispute. We requested him to refund the security of modem and adjust the settlement where he refused to accept the modem and refunding of security amount i. E. Rs. 500/-.

Even though my wife...

Connect Representative, Harwinder virk from Patiala, First made me to get bulk sms plan of Videocon and till now i did't get any confirmation even after paying 8650 in cash and now he said he did't have time to solve my query so as a last resort i m posting on internet.
How can a connect representative is selling a videocon's plans?.Is it connect making fraud cases or their representatives using videocon's name, Either way at the end...

Hi,

I am Bharat Mahajan having Connect Broadband Connection.
My connection no is FTTH200649.
I am paying 1263rs per month. It's almost 15k to 16k per year.

My connection is not working from last 4days.

I have filed so many complaints to technical customer care of connect Broadband.

My complaint numbers in SMS are as below :-

Thanks For Calling Connect...

I had deactivated my CONNECTION on 2 nov 2016 .i had returned router and paid all dues on same date and it was confirmed by amritsar office of connect.
however the staff of your company keep calling me repeatedly and tried to intimidate me to opt for some other suitable plan of broadband but i kept refusing as i was not interested in it.
they somehow get my connection active without my knowledge and i got e-bills for that .br...

Dear Sir Today I got a call from Mr Rane cited advoate hired by Connect broadband to deposite outstanding balance for my used Internet service [protected] otherwise they will take legal action.But I already deposited all outstanding balance and all devices on 21 Dec 2016 vide transation 480938 HFCL Infotel POS at Chandigarh Branch.Now shifted to Mumbai..The advocate is threatning me to put behind the bar.Plz look the matter...

I have applied for CPE on 6.2.2017 from my reedmed point but till date connect company unable to supplied for the same after my various reminder/complaint on customer care. So Now I want to surrender my connection due to poor service of the company. At present I cannot deposit my bill Rs. 1463/- due to non-supplied the CPE equipment.

Parkash Singh
[protected]...

Hello Team,

We have been chasing connect team from last one month to put out connection on safe custody as we are out of station.

During the time of installation they gave us fake promises. I am too tired of chasing these people, I am a senior citizen and they are not listening to my request.

I have called on there customer care number many times but no one is taking initiative to help me.br...

Really very careless and irresponsible staff

I have disconnect my connect broadband due to shifting from amritsar to delhi and cleared all due and get noc too but since three months daily several times sms and phones calls for asking that pay the bill many times i have sent
Emails to all officers and cleared that i have paid all dues but they acts like robot and continue sms and calls now please tell what to do now.br...