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Quadrant Televentures / ConnectZone.in / Connect Broadband Complaints & Reviews

3.2
Updated: Apr 6, 2024
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Quadrant Televentures / ConnectZone.in / Connect Broadband reviews & complaints page 6

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M
manvenia
from Patiala, Punjab
Aug 1, 2017
Resolved
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Address: Chandigarh, Punjab, 160047
Website: www.connectzone.com

I have requested your customer care for change of my connection from ftth to fttb on june 26th 2017, but till now (Almost around 1.5 months) nothing happened. I lodged complaint with complaint id 15346122 to customer care but they resolved complaint without intimating me. I have to call customer care for knowing what happened, then they said i have to deposit my id proof to customer care points. I have visited your sector 35 branch on july 21st, 2017 around 4 pm with my adhaar card copy with original but they (Jyoti with phone # [protected]) refused to take the copy saying there is no requirement of it as it only required in case of address change. I also requested her for change of my plan to rs 999 (75gb monthly data) from rs. 949. Then i again visited the sector 35 branch on july 27th 2017. Jyoti promised me everything will be done in day or two but till now nothing happened. Two times visit to branch, numerous calls to customer care requesting migration and change of plan but all in vain. I am calling jyoti since saturday and this morning but she’s not picking up. Why she has been given phone if she won’t respond to customers. I don’t know what kind of service i am getting from connect broadband which show #1 broad band service in punjab. If this #1 broadband service i don’t know what will i get in #2.
Sep 8, 2017
Complaint marked as Resolved 
Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2017
Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
Dear Connect Customer,

This is in reference to your request regarding product & Plan migration, We would like to inform you that your connect has been converted to FTTV from FTTH ( FTTV No. is [protected]) also plan change request has been processed plan has been migrated from 949 to Fiber N 999 plan.

For immediate help, you can call anytime at our help line number 199 from a connect phone or[protected] from a non-connect phone. All your queries would be answered to your satisfaction.

Regards
Connect Team
thanks for the favor, but it took almost 45 days for simple thing and that to be i have to personally visit your customer care offices.

Step up in your services.
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    V
    Vinay1994
    from Patiala, Punjab
    Jul 19, 2017
    Resolved
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    Resolved

    Address: Ludhiana, Punjab, 141008
    Website: www.connectzone.in

    I wasn't satisfied with the service, my internet never worked. Whenever i raised the complaints they always says they will send someone to help but nothing happened. So i requested them to disconnect my number. They temporary disconnected the number on april 28th. For permanent disconnection i had to clear the outstanding (394/-). I got an email that my billing has been stopped, i told them to allow me a discount because my internet didn't work for 15 days so why do i have to pay for the whole month. Well it took me about a month with all these arguments then finally i was willing to disconnect the number for permanent so i visited to the local office then they told me i have to pay 1400/-. I said bill for the month is 394 (With late fee charges). So 1100 for what? They said i have to pay the bill until today but i said i received an email that billing had been stopped at the time of temporary disconnection. They said continue your connection and pay 394, otherwise i have to pay 1400 for permanent disconnection. I went to the national consumer help they asked me to write the matter to appellate authority, i did it almost took me about 20 days, then i received an email from appellate authority that i just have to visit the local office again and pay them 394/-. Again i went to the local office. But nothing helped, a person (Surinder singh crm head ludhiana branch) kept harassing me that i have to pay 1100/- sometimes it's 1400/-. I don't get it. Please i want you to resolve this issue for me. I work and study i have no time to get into this stuff and i really have no time to spend into this stuff. I am very busy with studying and working both. I hope you will provide me with the best solution.
    Aug 25, 2017
    Complaint marked as Resolved 
    Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
    Verified Support
    Jul 24, 2017
    Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
    Dear Sir,

    This is in response to you written complaint, we would like to informed you that as you have highlighted the same case on our appellate care also & as per telephonic discussion with you from one of our team member regarding your issue which is resolved now.
    We have reverted you on mail that you have alardy paid 394 rs rest amount you have to pay as per prorate basis & we have informed you that figure as per calculation of those days & you were agreed on that.

    Same is closed from our end.

    Regards'
    Connect Team,
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      V
      varinder_20
      from Chandigarh, Chandigarh
      Jul 19, 2017
      Resolved
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      Address: Ludhiana, Punjab, 141003
      Website: www.connectzone.in

      The vandors of connect broadband calling me as a fake lawyers and continuous messaging me on daily basis approximate 3-4 messages daily that they will file a case against me due to non-payment of bill and harassing me on call when i am calling them. I am fed up. Also they are sending me fake messages for the court case and hearings. Where i didn't use their services from last 1 and half year and they are noe harassing me that way. Their team is totally fake and having a rude behavoiur. If i call them then they do not even litsen to my words and using bad words. Such a bad company and having bad customer relationship qualities.
      Aug 25, 2017
      Complaint marked as Resolved 
      Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
      Verified Support
      Jul 24, 2017
      Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
      Dear Sir,

      We are apologies for inconvenience cost you have, sir we want to inform that legal calls processed when there is outstanding pending to pay.Request you to share your connect number so that we could proceed further to resolve your issue

      Regards
      CC Team,
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        P
        Puneet Rathor
        from Mohali, Punjab
        Jul 4, 2017
        Resolved
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        Address: Ludhiana, Punjab, 141001

        I used the connect brandboard. The person who comes to take documents and giving router gives wrong informations about plans etc. After a month they make a bill of 1850. The plan he tells me is of 650. I pay the amount after another month they maked the another bill of 5000. I also payed that. After that i think to disconnect my connection from connect. I call customer care to disconnect my internet connection they refuces my appeal. After a month they send a bill of 8000. Then i don't payed that bill, i said customer care why i give you that bill my plan is on 850, so they say me that they will do case on me, they do case on me then i give a full and final amount of 12000 and they said that your connection is disconnect my internet connection. I have full of documents of noc, full and final reciept etc. After that day they send me bill every month of 15000, 18000 etc. They call me every day they force me to pay bills. Why??? I pay the bill my internet connection is disconnected?? They every day
        Intimidate me to that we will do case on you etc. They send every month court notice at my house?? What should i do??? Please tell me i am tired of their intimidate
        Sep 3, 2017
        Complaint marked as Resolved 
        Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
        Verified Support
        Jul 24, 2017
        Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
        Dear Sir,

        Kindly share your connect number so that we can proceed further accordingly.legal calls only made when outstanding is pending to pay but as you said you have cleared your dues than pls provide us number to check further so that we can help you accordingly.

        Regards
        Connect Team,
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          M
          Meatmse
          from Patiala, Punjab
          Jun 24, 2017
          Resolved
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          Resolved

          Address: 160104

          Santosh kumar

          Sirs,

          1. I am associated with connect since may 2014 and there has not been any problem except minor ones. But now after closure of wifi 112078 on 21 apr 2017 when this was replaced by broadband (Ftth) the problem has arisen.in this connection my mail dated 25 apr 2017 sent to customer care is appended below.

          2. Now i am getting calls from different numbers posing as calling from tees hazari court, ropar court etc threatening me of filing of a case against me and asking for out of the court settlement.in this connection my mail sent to customer care on 22 jun 2017 is attached. Today also there was a call from no [protected] posing to be calling from tees hazari court.

          3. First of all i have not received the last bill for wifi 112078 till date so how do i know how much amount i am to pay. Secondly when i contacted the customer care they advised me to contact local franchise office at baltana who in turn advised me to pay rs 500/- as full and final bill clear (A/c no 2487787), which i have paid on 23 jun 2017and got a receipt. (Receipt enclosed)

          4. Now my point is that when i have been paying regularly and still paying for the new ftth connection; had i received the bill for apr for wifi 112078 i would have definitely paid it also. Secondly the people who are calling and threatening, i don't know whether they are genuine or fraud but one thing is clear that they are harming the image/reputation of the company. It may not be in my case only, there might be more customers facing such type of threats and harassment at the hands of touts/agents.

          5. Since it is a matter of serious concern for the customers, you are requested to kindly look into the matter immediately and issue necessary instructions as deemed necessary to settle the case.

          With thanks and regards.

          Santosh kumar

          A.

          Apr 25

          To customercare, bcc: me

          Sirs,

          It is brought to your notice that on 21 apr 2017 there was a call from connect that my existing wifi connection is to be changed and new ofc connection is to be installed without any charges. Two boys came and laid the wiring etc. After an hour another boy came and installed the modem/router and started the connection. Now i have the following querries :-
          (A) i was told that the existing wifi connection will be migrated to fttv and on migration the wifi connection will be removed and router etc will be taken back by the co. Rep which has not been done so far in my case even after repeated calls/requests and the wifi connection is still active. Please clear who will pay for the wifi 112078 connection wef 21 apr 2017 onwards?

          (B) it is learnt that i have been given a new connection, if it is so as to how a new connection is given without taking any documents etc and my consent?

          You are requested to please clarify the above points and the existing wifi connection be deactivated immediately as i am not going to pay for the same from the date the fttv connection is activated.

          An immediate action in the matter may please be taken. Please also inform for how long minimum period i have to continue with this new connection as the internet speed is not there as promised.

          Thanks and regards

          B.

          Jun 22 (2 days ago)

          To customercare, aanda. Enterpri., bcc: my

          Sirs,

          1. This is with ref to my mail dated 25 apr 2017 and your reply thereto and also a telephonic call from your office assuring me of no extra charges to be levied even in the case of delayed removal/collection of wifi equipment.

          2. After repeated requests the router, outer unit and charger were removed/collected by connect franchise rep on 05/05/2017 (Copy of receipt no 625110 dated 05/05/2017 is enclosed) without taking payment of the last due bill. Till today i have not received the last bill for wifi 112078.

          3. Today i got a call from phone no [protected] (Posing to be calling from tees hazari court no 10) threatening me that a case is being filed against me for non payment of amount for a transaction done at zirakpur. When i searched about the phone no on internet via true caller "it belongs to connect, delhi". Then i spoke to mr manjit the customer care executive at mohali and understood the whole thing, it is very embarrassing for me and such action of threatening to the customers is not in favor of company as how do i know how much amount i have to pay as i have not received any bill neither by post nor online uptill now. You may check my bills payments and won't find even a single day delay.

          4. Similar type of phone call i had received from no [protected] a few days back and the lady named nidhi calling asked me to speak to some rakesh kumar sharma (Sarkari wakil) on phone no [protected] for out of court settlement. When i checked this no via true caller it belongs to mr pankajgandhi, electronics store delhi. So i presumed it as a fraud call. How one could believe as every day such fraud cases are coming to notice.

          5. Now to conclude, you are requested to take immediate action for floating bill for wifi 112078 for the month of apr 2017 as broad band was installed at my residence on 21 apr 2017 and obviously i am not supposed to be charged for wifi and broadband simultaneously as wifiwas replaced by fttv (Broadband). This has already been brought to your notice vide my mail dated 25 apr 2017.

          An immediate action in the matter may please be taken.

          Thanks.
          +2 photos
          Aug 25, 2017
          Complaint marked as Resolved 
          Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
          Verified Support
          Jul 24, 2017
          Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
          Dear Sir,

          This is in response to your complaint against legal calls, as per telephonic discussion with you & confirm from that now you are not receiving any calls from last 15 days & we also confirmed that legal calls has been withdrawn from you number.

          Same we have reverted you on mail also.

          Regards
          Connect Team.
          sahi haii bahui same case hai mere sath bhii
          badi bekar company hai connect mai toh khud pachta raha ho ki maine kio lgvaay inka connection.
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            M
            mohitnehra
            from Chandigarh, Chandigarh
            Jun 14, 2017
            Resolved
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            Address: Mohali, Punjab, 160069
            Website: www.connectzone.in

            Hi,

            I have been committed that i will get 3 free anti virus keys every month. It's been more than 6 months i have not got any key. I requested them to reimburse me the money as they were not able to deliver what they committed and ask for disconnection.

            I clearly mentioned in my emails and call requests that i need the reimbursement settlement before disconnection. However they disconnect without reimbursement part. If they really take email seriously then why it took 7 days to disconnect after my email.

            One of their team member ms. Inderpreet or ms. Jyoti committed that i will get maximum reimbursement of a month's bill. Where is that?

            I need my reimbursement immediately.

            Thanks,
            Mohit nehra
            [protected]
            Jul 24, 2017
            Complaint marked as Resolved 
            Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
            Jun 14, 2017
            Updated by mohitnehra
            Even I sent request email to their Appellate Authority still did not get any reply form them.
            Jun 14, 2017
            Updated by mohitnehra
            FTTH308163
            Verified Support
            Jun 19, 2017
            Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
            Dear Sir,

            This is in response to your complaint in which you have mentioned regarding antivirus key offers . you have written us on customer care or appellate mails also & one of our team member had a word with you & informed you that antivirus scheme which you were getting that was unlimited free as per plan given to you & you were not eligible for the same offer, than you have asked for disconection & asked for waiver for same, As per telephonic discussion with you regarding your concern against your bill outstanding. We informed you that we can provide you waiver of Rs. 1099/- as a goodwill gesture bcs you are our valueable customer & to continue tto provide you services we offered you this goodwill waiver but you denied for same & Asked for disconnection, & post having discussion with you we have forwarded your request for disconnection, your billing was stopped at the time you gcan be given for one month. if you will continue connection for 3 months then waiver will be posted in your given request & we guided you to pay total pending outstanding ...

            Yours sincerely,
            Customer care Team

            From Connect Numbers Dial:
            For Internet/Technical Complaint - 198 Toll Free
            For Product & Scheme/Billing - 199

            From Non Connect Numbers Dial:
            For Product & Scheme/Billing - [protected]
            For Internet/Technical Complaint - [protected]
            Fax No. :[protected]
            Why should I pay the bill for services i have not got?
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              V
              Vasundhra Rana
              from Firozpur Jhirka, Haryana
              Jun 13, 2017
              Resolved
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              Address: Mohali, Punjab, 240301
              Website: connectzone.in

              Dear concern,

              "this is to inform you that i want to drop my connection of landline alongwith wifi of number. Way back from the last 2-3 months the landline was not working properly. When i use to lodge complaint on your care number either due to some technical issue it was not able to take my acompalint or by chance it get lodged. Then the issue gets resolved.

              But now its been more than a month that i am trying to make complaint of the same issue of no dial tone in my landline & some issue with router & since i am not able to lodge my complaint of the same reason so i want to drop my connection. Neither i use any data nor calling has been made via this number in the last 2 months.

              I have tried your online app. As well, there also it shows some problem. I used your fb message medium but again i donot got any response.

              & now i am getting message for my bill.

              So i believe to get rid off of this issue by just droping my connection. Please note i will not make any bill payment for the last month because neither my complaint got registered nor it got resolved & neither i made any usage because of issue with router & landline.

              Kindly refer this & let me know when will the connection be dropping off.

              I have all the proof of fb message to company & the compalints made via app & mail to support my complaint.

              Still this company is sending such messages -

              "mr/ms vasundra rana connect has sent your case to privy chambers law firm for strict legal action against you due to non pymt for using no 2372128 additional penalty of rs 2500 will be imposed if not paid pay rs 797 contact [protected] & sattle"

              I am asking for what purpose should i make the payment.

              Thnkyou
              Jul 21, 2017
              Complaint marked as Resolved 
              Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
              Verified Support
              Jun 19, 2017
              Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
              Dear Customer,

              This is in response to your complaint in which it is mentioned that, you are reciving legal calls regrding payment, as you have written us on customer care mail & we have replied you that you disconnection request was received in may 21st & same day it was processed also guided you to pay your total outstanding, still your payment is showing pending against total outstanding amount so that's why as per process you are getting calls to pay your pending amount against your connect number [protected], billing for same was stopped and was informed you that full & final bill please confirm us after complete disconnection process of 60 days to help you further.

              Yours sincerely,
              Customer care Team

              From Connect Numbers Dial:
              For Internet/Technical Complaint - 198 Toll Free
              For Product & Scheme/Billing - 199

              From Non Connect Numbers Dial:
              For Product & Scheme/Billing - [protected]
              For Internet/Technical Complaint - [protected]
              Fax No. :[protected]
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                N
                Nitinpal09
                from Delhi, Delhi
                Jun 1, 2017
                Resolved
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                Resolved

                Address: Chandigarh, Punjab, 160023

                I had a Connect internet connection after so many calls from connect executive. She told me many benefits as mentioned belw:
                1. I will get Modem/ Telephone handset
                2. I will get 10 GB additional data
                3. I will get 1st month free service
                but none of above is fulfilled.
                I not even used 50MB data since connection and told so many times to disconnect internet connection instead they are sending bills.

                I want to complaint, they first they provide me internet connection by telling benefits and not fulling them
                and not disconnecting connection even after so many calls and sending bills.
                Jul 21, 2017
                Complaint marked as Resolved 
                Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
                Verified Support
                Jun 19, 2017
                Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
                Dear Customer,

                This is in response to your complaint in which you mentioned that you haven't received connection benefits as per offered you. we are sorry for inconvenience cost you faced .
                Sir, as you connection number you haven't mentioned in your complaint. also not able to contact you as your mob number also not available in this complaint, pls provide us your connect number so that we can help you further accordingly.

                Yours sincerely,
                Appellate Team

                From Connect Numbers Dial:
                For Internet/Technical Complaint - 198 Toll Free
                For Product & Scheme/Billing - 199

                From Non Connect Numbers Dial:
                For Product & Scheme/Billing - [protected]
                For Internet/Technical Complaint - [protected]
                Fax No. :[protected]
                Hi,

                Due to translocation from chandigarh, I want to disconnect broadband connection- User name: [protected]san from the month of June, 2017.

                Details:
                Customer Name: Sandhya Kumari
                User name: [protected]san
                Landline no: [protected]
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                  H
                  harry_45ty
                  from Kapurthala, Punjab
                  May 27, 2017
                  Resolved
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                  Resolved

                  Address: Mohali, Punjab
                  Website: www.connectzone.in

                  Fraud calls - connect hfcl
                  Regarding non payment of bills i am getting calls from tis hazari court (I have a connect (Hfcl) connection and they are doing harassment by hiring 3rd party

                  I’m getting calls from tees hazari court (Delhi) from miss neha and her number is:[protected], she asked me to call an advocate mr. Sunil kumar gautam on his no.[protected] and whats app is[protected]. When i called him he advised me to pay my outstanding bill, i am explaining him all the situation but he is not able to listen anything.

                  This is very serious, please don't use services

                  I have already paid the bills but it is such a non-sense i am not sure why these companies operate like that? I would request to take suitable action against these people
                  Jul 21, 2017
                  Complaint marked as Resolved 
                  Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 19, 2017
                  Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
                  Dear Customer

                  This is in response to your complaint in which it is mentioned you are getting some legal calls against your outstanding amount.
                  Sir, you haven't mentioned you connect number against you logged you complaint, We are unable to contact you as your contact number is also not mentioned.
                  Pls write us with you connect number details so we can help you further accordingly.

                  Yours sincerely,
                  Appellate Team

                  From Connect Numbers Dial:
                  For Internet/Technical Complaint - 198 Toll Free
                  For Product & Scheme/Billing - 199

                  From Non Connect Numbers Dial:
                  For Product & Scheme/Billing - [protected]
                  For Internet/Technical Complaint - [protected]
                  Fax No. :[protected]
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                    S
                    satgurudutt
                    from Nawanshahr, Punjab
                    May 21, 2017
                    Resolved
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                    Resolved

                    Address: 148026
                    Website: www.connectzone.in

                    R/s
                    Since january 2017 i m mailing my requests to customercare connect.i usually weekly complaining for disconnection but paid no heed to my frequent mails even after submitting the necessary documents and details.paying the bills. In april on 27th i made request for deactivation i was asked by the customer care officer on phone no [protected] patiala office that sir we will allow one month 30gb data to enjoy free of cost and i confirm the update bill
                    That was rs 184 which i paid by paytm.
                    also i mail to the appellate authority which is given in their contact details.but here also no reply i got message not delivered.
                    Jul 20, 2017
                    Complaint marked as Resolved 
                    Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
                    May 22, 2017
                    Updated by satgurudutt
                    Name satgurudutt
                    F.name ram murti
                    R/o ward no4, bhawanigarh distt sangrur pincode 148026
                    a/c no 1034499
                    wifi id [protected]sat
                    Password 123456
                    Bill paid copy and adhar card already submitted.
                    regd mobile no [protected]
                    Verified Support
                    Jun 19, 2017
                    Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
                    Dear Customer,

                    This is in responce to your complaint in which you mentioned that your connect number was not disconnected at the time of request given, we want to tell you sir that same complaint you have written us on customer care mail id.& we had reverted you with the resolution,
                    The first disconnection request given by you on that time you were retained with the goodwill waiver of 450 rs for rental plan, than post that we have received your request for disconnection in the month of may 20 th may.we guided to pay your outstanding once bill gets generated .Your disconnection request was processed on the same time.now in record its shows temprarory disconnected & 276 amt was paid by you.

                    Yours sincerely,
                    Appellate Team

                    From Connect Numbers Dial:
                    For Internet/Technical Complaint - 198 Toll Free
                    For Product & Scheme/Billing - 199

                    From Non Connect Numbers Dial:
                    For Product & Scheme/Billing - [protected]
                    For Internet/Technical Complaint - [protected]
                    Fax No. :[protected]
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                      E
                      Er Suraj Kumar
                      from Delhi, Delhi
                      Apr 20, 2017
                      Resolved
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                      Resolved

                      Address: Chandigarh, Chandigarh, 160101
                      Website: Connectzone.in

                      Recently i disconnected the connect broadband connection because of some other connection i want to use, after 2 month i found that they register a complain against me regarding due payment not clear since 2 & a half months by me. But issue that they didn't sent any bill copy to me whether through mail or by post nor discussed or communicate the due date & due amount. So how it is possible to pay due amount before due date withought having any information. And how can they register a complain withought giving any information and reminder to customer. Its against the law
                      Jul 25, 2017
                      Complaint marked as Resolved 
                      Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 19, 2017
                      Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
                      Dear Customer,

                      This is in response to your complaint in which it is mentioned you are getting some legal calls against your outstanding amount.
                      Sir, you haven't mentioned you connect number against you logged you complaint, We are unable to contact you as your contact number is also not mentioned.
                      Pls write us with you connect number details so we can help you further accordingly.

                      Yours sincerely,
                      Appellate Team

                      From Connect Numbers Dial:
                      For Internet/Technical Complaint - 198 Toll Free
                      For Product & Scheme/Billing - 199

                      From Non Connect Numbers Dial:
                      For Product & Scheme/Billing - [protected]
                      For Internet/Technical Complaint - [protected]
                      Fax No. :[protected]
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                        G
                        Gurmeet Singh713
                        from Ludhiana, Punjab
                        Apr 14, 2017
                        Resolved
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                        Resolved

                        Address: Ludhiana, Punjab, 141003

                        I am using connect internet broadband connection, The company is sending me regular disturbing sms's regarding payment pick up, payment due bill date is coming, As we are aware about our duties & there is no need to disturb through msgs. sent on my mobile no. I am not always free to read connect company sms's which are disturbing to concentration of my job.

                        Please resolve this matter.
                        Thanks
                        Jul 21, 2017
                        Complaint marked as Resolved 
                        Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 19, 2017
                        Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
                        Dear Customer,

                        This is in response to your complaint in which it is mentioned you are receiving alert sms regarding you bills & Payments.We would like to inform you that those alert sms are for your convenient regarding you connection payments & bills, & that is being send when you register you mobile number on which you want to receive connection related sms.if you want you can change your registered number.or you can remove your register number if you don't want to receive sms regarding bill/payments.

                        Yours sincerely,
                        Appellate Team

                        From Connect Numbers Dial:
                        For Internet/Technical Complaint - 198 Toll Free
                        For Product & Scheme/Billing - 199

                        From Non Connect Numbers Dial:
                        For Product & Scheme/Billing - [protected]
                        For Internet/Technical Complaint - [protected]
                        Fax No. :[protected]
                        I shift to chandigarh so i can disconnect my connection
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                          N
                          nbharat2016
                          from Mumbai, Maharashtra
                          Apr 13, 2017
                          Resolved
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                          Resolved

                          Address: Bathinda, Punjab, 151001
                          Website: www.connectzone.com

                          Today i. E. 12.04.2017, my wife visited your connect office at bathinda for settlement of bill under dispute for a/c no. 2260673.

                          We met mr. Sunny at your office, who advised us to pay rs. 1200/- to settle the bill under dispute. We requested him to refund the security of modem and adjust the settlement where he refused to accept the modem and refunding of security amount i. E. Rs. 500/-.

                          Even though my wife visited office earlier in april 19, 2015 to return the modem and for clearance of payment as we were shifting to other place due to transfer. But your officer mr. Sumant, who didn’t accept the written application for discontinuing of connection and denied to accept the modem. I have called many time to your office in regard to wrong generating of bills.

                          Company started generating unfair bills for which i have done the payment for bills (Attached) received by email dated april 20, 2015. Looking to our humble attitude your office generated another bill (Attached) which was received by email dated may 19, 2015, and the fact is that i have left the house in the month of march 28, 2015 and then visited your office on april 19, 2015.

                          Company has adopted wrong practice of making money from customer coming from outside punjab and residing in bathinda (Not me alone there were many other customer standing in the connect office bathinda with same problems). We are really astonished by the cunning behaviour of mr. Sunny and other office mr. Sumant, who don’t care about the dignity of and respect of ladies.

                          We verbally and physically visited connect broadband office (Twice i. E. On april 19, 2015 and today april 12, 2017). Now this is totally wrong practice of filing case in court using advocate help to recover money from innocent society members, who are very much fair in making timely payments.

                          We request your goodself to kindly look into this matter and advice the connect broadband company not to bother us with such practice of extracting money which they don't deserve.
                          Jul 21, 2017
                          Complaint marked as Resolved 
                          Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 19, 2017
                          Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
                          Dear Customer,

                          This is in response to your complaint in which it is mentioned you haven't your deposited charges for modem. sir we are sorry for inconvenience to you, you had written us on our customer care mail for same issue .& we had given reply to you that as checked in system, the payment of Rs. 550/- for installation charges and same is non refundable charges, so we are not able to refund the security amount.as it was already informed to our customer while taking connections.

                          Yours sincerely,
                          Appellate Team

                          From Connect Numbers Dial:
                          For Internet/Technical Complaint - 198 Toll Free
                          For Product & Scheme/Billing - 199

                          From Non Connect Numbers Dial:
                          For Product & Scheme/Billing - [protected]
                          For Internet/Technical Complaint - [protected]
                          Fax No. :[protected]
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                            P
                            Prasann GD
                            from Bathinda, Punjab
                            Apr 10, 2017
                            Resolved
                            Report
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                            Resolved

                            Address: 147001
                            Website: www.connectzone.in

                            Connect Representative, Harwinder virk from Patiala, First made me to get bulk sms plan of Videocon and till now i did't get any confirmation even after paying 8650 in cash and now he said he did't have time to solve my query so as a last resort i m posting on internet.
                            How can a connect representative is selling a videocon's plans?.Is it connect making fraud cases or their representatives using videocon's name, Either way at the end of the day we [customers] has to suffer due to their fraud sales representatives...Stay Away these frauds
                            Regards
                            Harjot Singh
                            [protected]
                            Jul 23, 2017
                            Complaint marked as Resolved 
                            Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 19, 2017
                            Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
                            Dear Customer,

                            This is in response to your Complaint in which it is mentioned that you were receiving some promotional calls & sms. We are sorry for inconvenience cost to you.
                            As had a telephonic discussion with you today on your contact number, you have confirmed that now that problem is resolved & you are not getting any promotional calls or sms.

                            Yours sincerely,
                            Appellate Team

                            From Connect Numbers Dial:
                            For Internet/Technical Complaint - 198 Toll Free
                            For Product & Scheme/Billing - 199

                            From Non Connect Numbers Dial:
                            For Product & Scheme/Billing - [protected]
                            For Internet/Technical Complaint - [protected]
                            Fax No. :[protected]
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                              erbharat
                              from Mohali, Punjab
                              Apr 8, 2017
                              Resolved
                              Report
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                              Resolved

                              Address: Mohali, Punjab, 160055
                              Website: www.connectzone.in

                              Hi,

                              I am Bharat Mahajan having Connect Broadband Connection.
                              My connection no is FTTH200649.
                              I am paying 1263rs per month. It's almost 15k to 16k per year.

                              My connection is not working from last 4days.

                              I have filed so many complaints to technical customer care of connect Broadband.

                              My complaint numbers in SMS are as below :-

                              Thanks For Calling Connect Customer Care.Your request no. is 31012453.

                              Thanks For Calling Connect Customer Care.Your request no. is 31018156.

                              Thanks For Calling Connect Customer Care.Your request no. is 31020534.

                              Thanks For Calling Connect Customer Care.Your request no. is 31022194.

                              Thanks For Calling Connect Customer Care.Your request no. is 31023833.

                              And lots of more.

                              I have filed so many complaints. But connect company is taking it very lightly. I am a professional Software engineer. I am working in IT Software development. My clients are from USA and Canada. I have lost lot of my business due to careless of connect Broadband.

                              They people are very shameless person. They don't know the meaning of professionalism. They don't care about the loss of other person.

                              Please solve my issue & recover my lost due to bad service provided by Connect Broadband & it's customer care.

                              My email ID is : [protected]@gmail.com

                              My contact number is :
                              [protected]

                              Thanks,
                              Bharat Mahajan.
                              Jul 23, 2017
                              Complaint marked as Resolved 
                              Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 19, 2017
                              Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
                              Dear Customer,

                              This is in response to your Complaint in which it is mentioned that you were facing issue regarding Technical Fault against your connect connection.
                              You have written us on customer care mail also where we had replied you with the resolution .one of our appellate team person had a word with you regarding your compliant & you had given us confirmation that technical complaint has been resolved and now connection is working fine .

                              Yours sincerely,
                              Appellate Team

                              From Connect Numbers Dial:
                              For Internet/Technical Complaint - 198 Toll Free
                              For Product & Scheme/Billing - 199

                              From Non Connect Numbers Dial:
                              For Product & Scheme/Billing - [protected]
                              For Internet/Technical Complaint - [protected]
                              Fax No. :[protected]
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                                T
                                tejioo
                                from Hisar, Haryana
                                Apr 4, 2017
                                Resolved
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                                Resolved

                                Address: 143001
                                Website: www.connectzone.in

                                I had deactivated my CONNECTION on 2 nov 2016 .i had returned router and paid all dues on same date and it was confirmed by amritsar office of connect.
                                however the staff of your company keep calling me repeatedly and tried to intimidate me to opt for some other suitable plan of broadband but i kept refusing as i was not interested in it.
                                they somehow get my connection active without my knowledge and i got e-bills for that .
                                later i call consumer care and they finally deactivated my connection.
                                whatever was done with my account afterward 2 november 2016 was without my knowledge and permission.
                                now i am getting calls that company had filed civil suit against my account for not paying dues of about rs500 and they are harassing me to do payment or else a case will be registered against me.
                                this is gross violation of consumer rights as i have been customer of connect for 5 long years and now i am being told that i am defaulter which is not the case.
                                company staff had kept my account active without my permission and knowledge as they may have to achieve their targets or some reason best known to them.

                                kindly enquire and rectify it as it will be detrimental for connect company's goodwill and trust that i maintained for long period .i am asked to do payment for service which was without my consent or knowledge.
                                TEJINDER SINGH
                                [protected]
                                Jul 21, 2017
                                Complaint marked as Resolved 
                                Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 19, 2017
                                Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
                                Dear Customer,

                                This is in response to your complaint in which it is mentioned that you had disconnected your number in 2016.but as after few days its got activated without your permission & you had never used it .
                                Sir we need your connect number against you written a complaint .We tried to contact you on your mobile number but getting announcement that number is not reachable.
                                Pls provide your number & let us know if still you are getting calls regarding bills.

                                Yours sincerely,
                                Appellate Team

                                From Connect Numbers Dial:
                                For Internet/Technical Complaint - 198 Toll Free
                                For Product & Scheme/Billing - 199

                                From Non Connect Numbers Dial:
                                For Product & Scheme/Billing - [protected]
                                For Internet/Technical Complaint - [protected]
                                Fax No. :[protected]
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                                  M
                                  Mike San
                                  from Khed, Maharashtra
                                  Feb 25, 2017
                                  Resolved
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                                  Resolved

                                  Address: 160003

                                  Dear Sir Today I got a call from Mr Rane cited advoate hired by Connect broadband to deposite outstanding balance for my used Internet service [protected] otherwise they will take legal action.But I already deposited all outstanding balance and all devices on 21 Dec 2016 vide transation 480938 HFCL Infotel POS at Chandigarh Branch.Now shifted to Mumbai..The advocate is threatning me to put behind the bar.Plz look the matter
                                  Jul 18, 2017
                                  Complaint marked as Resolved 
                                  Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 17, 2017
                                  Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
                                  Dear Customer,

                                  This is in response to your written complaint, you have written it on customer care mails also & we have replied to you with the resolution that mentioned that you are receiving legal calls against connect number. that as checked payment of Rs. 1046/- was pending against your connect number that is why you were receiving legal calls. as there was no payment showing in your account nor you have attached any payment prof. Team member had a word with you & informed to you accordingly, we were also guided you that the payment made by you was your bill but that amount you were asked to pay was the total outstanding post disconnection.

                                  .Yours sincerely,
                                  Appellate Team

                                  From Connect Numbers Dial:
                                  For Internet/Technical Complaint - 198 Toll Free
                                  For Product & Scheme/Billing - 199

                                  From Non Connect Numbers Dial:
                                  For Product & Scheme/Billing - [protected]
                                  For Internet/Technical Complaint - [protected]
                                  Fax No. :[protected]
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                                    P
                                    parkash1735
                                    from Delhi, Delhi
                                    Feb 25, 2017
                                    Resolved
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                                    Resolved

                                    Address: Ludhiana, Punjab, 141003

                                    I have applied for CPE on 6.2.2017 from my reedmed point but till date connect company unable to supplied for the same after my various reminder/complaint on customer care. So Now I want to surrender my connection due to poor service of the company. At present I cannot deposit my bill Rs. 1463/- due to non-supplied the CPE equipment.

                                    Parkash Singh
                                    [protected]
                                    Jul 24, 2017
                                    Complaint marked as Resolved 
                                    Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 17, 2017
                                    Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
                                    Dear Customer,

                                    This is in response to your complaint .You have logged your complaint at customer care mail regarding your disconnection. You were retained by our team by giving you high speed plan, also 100 rs LPC waiver & rental waiver of 126 rs was posted in your account.

                                    Now the current status of you connect connection is installed & working fine.

                                    Yours sincerely,
                                    Appellate Team

                                    From Connect Numbers Dial:
                                    For Internet/Technical Complaint - 198 Toll Free
                                    For Product & Scheme/Billing - 199

                                    From Non Connect Numbers Dial:
                                    For Product & Scheme/Billing - [protected]
                                    For Internet/Technical Complaint - [protected]
                                    Fax No. :[protected]
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                                      A
                                      astrodev
                                      Feb 23, 2017
                                      Resolved
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                                      Resolved

                                      Address: 140507

                                      Hello Team,

                                      We have been chasing connect team from last one month to put out connection on safe custody as we are out of station.

                                      During the time of installation they gave us fake promises. I am too tired of chasing these people, I am a senior citizen and they are not listening to my request.

                                      I have called on there customer care number many times but no one is taking initiative to help me.

                                      I have attached the copy of my mail trail for your reference.
                                      I request kindly help me out to sort my issue.

                                      Thanks,
                                      Devender
                                      [protected]

                                      ____________________________________________________________
                                      _______________________________________________________________

                                      Temporary termination of my Account Number 2770661 FTTH235121 URGENT(4)
                                      Customer Care
                                      To
                                      [protected]@yahoo.co.in
                                      15 Feb at 2:20 PM
                                      Dear Connect Customer,

                                      This is in reference to your e-mail requesting for the safe custody service.

                                      We regret the inconvenience caused to you.

                                      We have already informed you that safe custody service has been closed in system, so we are not able to hold your connect connection.

                                      Thank you for choosing Connect.

                                      Yours Sincerely
                                      Customer Care Team


                                      From: dev purohit [mailto:[protected]@yahoo.co.in]
                                      Sent: Monday, February 13, 2017 8:07 PM
                                      To: Customer Care
                                      Subject: Fw: Temporary termination of my Account Number 2770661 FTTH235121 URGENT

                                      Hello Team,

                                      We have called many times on the number provided and have asked them to put our connection on safe custody.
                                      During the time of installation your representative told us that its quite simple to put connection on hold/safe custody.

                                      I have been calling you and nothing has happened.

                                      I want you to escalate my issue to higher authority otherwise I will lodge a complaint in consumer court.

                                      Thanks,
                                      Devender

                                      On Monday, 23 January 2017 7:17 PM, Customer Care wrote:

                                      Dear Connect Customer,

                                      This is in reference to your e-mail requesting for the safe custody service.

                                      We would like to inform you that safe custody service has been closed in system, so we are not able to hold your connect connection.

                                      For immediate help, you can call anytime at our help line number 199 from a connect phone or[protected] from a non-connect phone. All your queries would be answered to your satisfaction.

                                      Thank you for choosing Connect.

                                      Yours Sincerely
                                      Customer Care Team

                                      From Connect Numbers Dial:
                                      For Wire line Fault -198 Toll Free
                                      For Internet/Technical Complaint - 198 Toll Free
                                      For Product & Scheme/Billing - 199

                                      From Non Connect Numbers Dial:
                                      For Product & Scheme/Billing/phone fault - [protected]
                                      For Internet/Technical Complaint - [protected]
                                      Fax No. :[protected]

                                      Connect Mobile Apps on Google play Store and Apple store:
                                      On Google Play Store you can click https://play.google.com/store/apps/details?id=videocon.connect and Apple Apps Store https://itunes.apple.com/in/app/connect-broadband

                                      REGISTER TO GO GREEN

                                      Go green by registering with E-statements over printed ones, as it helps us save paper and save environment. You may log on to http://connectzone.in/e-bill.php

                                      From: dev purohit [mailto:[protected]@yahoo.co.in]
                                      Sent: Thursday, January 19, 2017 8:52 PM
                                      To: Customer Care
                                      Cc: Hina Purohit
                                      Subject: Temporary termination of my Account Number 2770661 FTTH235121 URGENT

                                      Hello Team,

                                      Currently I am out of station and I have made full payment yesterday of rupees 1350.
                                      Currently I don't have any dues pending.
                                      Kindly stop my service till my next confirmation, I will update you once I will come back from my trip to reactivate it.

                                      Please acknowledge once done.

                                      Regards,
                                      DP

                                      Disclaimer: This e-mail & attachment is intended for the sole use of intended recipient(s) and contains confidential & privileged information. If you are not the intended recipient, please intimate the sender and delete the email. Any unauthorized use, printing or copying of this e-mail is strictly prohibited & unlawful.

                                      Disclaimer: This e-mail & attachment is intended for the sole use of intended recipient(s) and contains confidential & privileged information. If you are not the intended recipient, please intimate the sender and delete the email. Any unauthorized use, printing or copying of this e-mail is strictly prohibited & unlawful.
                                      Reply Reply to All Forward More
                                      dev purohit
                                      To
                                      Customer Care
                                      16 Feb at 9:14 AM
                                      Hello Team,

                                      What does that mean "that safe custody service has been closed in system" ?
                                      Who closed the safe custody service?

                                      Regards,
                                      Devender

                                      Show original message
                                      Reply Reply to All Forward More
                                      Customer Care Dear Connect Customer, This is in reference to your e-mail requesting for the safe custody service. We would like to inform you that safe custody service in which you can hold your connection. Thank y
                                      21 Feb at 1:35 PM
                                      dev purohit
                                      To
                                      Customer Care
                                      Today at 19:50
                                      Hello Team,

                                      You didn't answer my second query who closed the safe custody without my permission ?

                                      Thanks,
                                      Devender

                                      On Tuesday, 21 February 2017 1:35 PM, Customer Care wrote:

                                      Dear Connect Customer,

                                      This is in reference to your e-mail requesting for the safe custody service.

                                      We would like to inform you that safe custody service in which you can hold your connection.

                                      Thank you for choosing Connect.

                                      Yours Sincerely
                                      Customer Care Team


                                      From: dev purohit [mailto:[protected]@yahoo.co.in]
                                      Sent: Thursday, February 16, 2017 6:44 AM
                                      To: Customer Care
                                      Subject: Re: Temporary termination of my Account Number 2770661 FTTH235121 URGENT

                                      Hello Team,

                                      What does that mean "that safe custody service has been closed in system" ?
                                      Who closed the safe custody service?

                                      Regards,
                                      Devender


                                      On Wednesday, 15 February 2017 2:20 PM, Customer Care wrote:

                                      Dear Connect Customer,

                                      This is in reference to your e-mail requesting for the safe custody service.

                                      We regret the inconvenience caused to you.

                                      We have already informed you that safe custody service has been closed in system, so we are not able to hold your connect connection.

                                      Thank you for choosing Connect.

                                      Yours Sincerely
                                      Customer Care Team


                                      From: dev purohit [mailto:[protected]@yahoo.co.in]
                                      Sent: Monday, February 13, 2017 8:07 PM
                                      To: Customer Care
                                      Subject: Fw: Temporary termination of my Account Number 2770661 FTTH235121 URGENT

                                      Hello Team,

                                      We have called many times on the number provided and have asked them to put our connection on safe custody.
                                      During the time of installation your representative told us that its quite simple to put connection on hold/safe custody.

                                      I have been calling you and nothing has happened.

                                      I want you to escalate my issue to higher authority otherwise I will lodge a complaint in consumer court.

                                      Thanks,
                                      Devender

                                      On Monday, 23 January 2017 7:17 PM, Customer Care wrote:

                                      Dear Connect Customer,

                                      This is in reference to your e-mail requesting for the safe custody service.

                                      We would like to inform you that safe custody service has been closed in system, so we are not able to hold your connect connection.

                                      For immediate help, you can call anytime at our help line number 199 from a connect phone or[protected] from a non-connect phone. All your queries would be answered to your satisfaction.

                                      Thank you for choosing Connect.

                                      Yours Sincerely
                                      Customer Care Team

                                      From Connect Numbers Dial:
                                      For Wire line Fault -198 Toll Free
                                      For Internet/Technical Complaint - 198 Toll Free
                                      For Product & Scheme/Billing - 199

                                      From Non Connect Numbers Dial:
                                      For Product & Scheme/Billing/phone fault - [protected]
                                      For Internet/Technical Complaint - [protected]
                                      Fax No. :[protected]

                                      Connect Mobile Apps on Google play Store and Apple store:
                                      On Google Play Store you can click https://play.google.com/store/apps/details?id=videocon.connect and Apple Apps Store https://itunes.apple.com/in/app/connect-broadband

                                      REGISTER TO GO GREEN

                                      Go green by registering with E-statements over printed ones, as it helps us save paper and save environment. You may log on to http://connectzone.in/e-bill.php

                                      From: dev purohit [mailto:[protected]@yahoo.co.in]
                                      Sent: Thursday, January 19, 2017 8:52 PM
                                      To: Customer Care
                                      Cc: Hina Purohit
                                      Subject: Temporary termination of my Account Number 2770661 FTTH235121 URGENT

                                      Hello Team,

                                      Currently I am out of station and I have made full payment yesterday of rupees 1350.
                                      Currently I don't have any dues pending.
                                      Kindly stop my service till my next confirmation, I will update you once I will come back from my trip to reactivate it.

                                      Please acknowledge once done.

                                      Regards,
                                      DP

                                      Disclaimer: This e-mail & attachment is intended for the sole use of intended recipient(s) and contains confidential & privileged information. If you are not the intended recipient, please intimate the sender and delete the email. Any unauthorized use, printing or copying of this e-mail is strictly prohibited & unlawful.

                                      Disclaimer: This e-mail & attachment is intended for the sole use of intended recipient(s) and contains confidential & privileged information. If you are not the intended recipient, please intimate the sender and delete the email. Any unauthorized use, printing or copying of this e-mail is strictly prohibited & unlawful.

                                      Disclaimer: This e-mail & attachment is intended for the sole use of intended recipient(s) and contains confidential & privileged information. If you are not the intended recipient, please intimate the sender and delete the email. Any unauthorized use, printing or copying of this e-mail is strictly prohibited & unlawful.
                                      Apr 1, 2017
                                      Complaint marked as Resolved 
                                      Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 28, 2017
                                      Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
                                      Dear Sir/Ma'am,

                                      As is evident from the replies given to customer many times that safe custody service is no more available now.

                                      Regards,
                                      Customer Care Team
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                                        S
                                        sham dhingra
                                        from Delhi, Delhi
                                        Feb 22, 2017
                                        Resolved
                                        Report
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                                        Resolved

                                        Address: 143001

                                        Really very careless and irresponsible staff

                                        I have disconnect my connect broadband due to shifting from amritsar to delhi and cleared all due and get noc too but since three months daily several times sms and phones calls for asking that pay the bill many times i have sent
                                        Emails to all officers and cleared that i have paid all dues but they acts like robot and continue sms and calls now please tell what to do now.

                                        My connect disconnected no is[protected]
                                        Email [protected]@gmail.com
                                        Jul 18, 2017
                                        Complaint marked as Resolved 
                                        Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 17, 2017
                                        Quadrant Televentures / ConnectZone.in / Connect Broadband Customer Care's response
                                        Dear Customer,

                                        This in response to your complaint that you have written us on customer care mail also & was disputing that you have disconnected your connection still getting calls to pay bill.

                                        That was the total outstanding amt which was due from your end that why you were reciving calls & sms .Now the current status of your number is disconnected & same was communicated to you through call & Mail.

                                        Yours sincerely,
                                        Appellate Team

                                        From Connect Numbers Dial:
                                        For Internet/Technical Complaint - 198 Toll Free
                                        For Product & Scheme/Billing - 199

                                        From Non Connect Numbers Dial:
                                        For Product & Scheme/Billing - [protected]
                                        For Internet/Technical Complaint - [protected]
                                        Fax No. :[protected]
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