[Resolved]  Quikr — 4/2 imported royal oak tv unit ad id:[protected] is not delivered

Address:560037
Website:bangalore.quikr.com/Escrow/MyOffers/trackOrder?userType=buyer&adId=261719228&offerId=1000031

This is regarding 4/2 imported royal oak tv unit ad id:[protected] which is not delivered. I called quikr more than 10 times since last tuesday 19 april as it was promised to me that the product will be delivered by tuesday. They have just updated the status that the product is delivered but the product was never delivered. But when i call the doorstep service they says that someone will keep in touch with you within 24 hours which did not happen anyway and it has been the repetitive scenario since tuesday. I paid 4000 rupees on 17th april for this product but still quikr has not delivered the product. I am tired calling them again and again because they do not take any action. I have contacted the seller also for the same but he said that the product will be delivered but it has not happened not even a call was returned from him as well. I am clueless what should i do now. I believe this forum can help me in this case. Quikr seems to be fraud because if you contact their number they never take any action whatever they promise. Could you please help me on this!

Here is the seller information.

Seller: [protected]@gmail.com
Mob: [protected]

Thanks
Pranjit
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Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Apr 24, 2016
Updated by Pranjit Hazarika
this is not yet resolved
Verified Support
Apr 26, 2016
Quikr Customer Care's response
Dear Pranjit, We are sorry to hear about your experience. We have shared your contact details and our support team will get in touch with you. -Team Quikr
Complaint comments 

Comments

I have received a call from Quikr but there is no action taken till now.
it is about 3 weeks and the issue is not yet resolved. what exactly you are doing to resolve this issue? I need the product to be delivered soon. I thought this forum can help but since I have not got a solution regarding this, so I will definitely go to the consumer court. I am very unsatisfied with your service. these kind of companies are curse to the society.
this is not yet resolved, is there any other process to get the money back? Quikr is a fake company and the government should shut down immediately

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