Quikr Complaints & Reviews

I have purchase sony ps3 for rs 5500 through ICICI CREDIT CARD on 16th April 2016 through quickr doorstep.the amount has been deducted from my card but after regularly followup with them given no answer pls help as i am totally frustated

Ad:[protected]

Hi,

Still the issue is not resolved they say that payment has been initiated but I haven't received the amount in my account.
Every time you follow up you get a response stating that it has been initiated but if initiated why is amount not reflecting in my account?

Regards,
Shweta

I am also facing same problem they are saying that the payement has initiated from last 5 days and I m not getting my account.it for my ad id[protected] and reference number- 7344 .I want swift action on this

Hi Shweta can you please let me know how we can know the buyer has made the payement r not as I donot have the detail of buyer and I sold it through quikr

Hello Sir/ Madam

Its been very frustrating because it has almost one week that the sofa in purchased has not been delivered. the order no is[protected]. I was given the number of the delivery person but he refused to pick up the good and then again seller was again given the number saying he would be picking up the good but he also refused. in between seller made numbers of call to the customer care and even i as a buyer called 11 times. The payment of 3000rs was made towards the purchase on 28th april 2016and it was scheduled to be delivered on 2nd may 2016. But it was not done. Today I was surprised to find that the order stood cancelled automatically. It is showing for refund.
So i request to refund it to my account. already too much frustrated.
i expected quicker to be a brand. but very much disappointed.

Matter is resolved. I got refund

This is regarding ad ID:[protected]. I don't have words to explain their service. I placed an ad to sell my washing machine on Quikr. One of the buyer expressed his interest in buying it. Buyer made payment to Quikr and as the service itself says Quikr Doorstep, Quikr folks came to my house to pick the washing machine to deliver it to the buyer. When they came they asked me to show the demo on how to operate which I did. But to my surprise when the washing machine reached the prospective buyer, it was all in pieces, they had broken the entire washing machine during transit. The washing drum was separated from the panel and the front portion of the panel was also broken. The washing machine stand didn?t have wheels. The buyer did not accept the washing machine as it was all broken. Buyer called me and informed about the condition of washing machine. It was so embarrassing for me to face the buyer because he felt that I cheated him.

Quikr folks called me to inform that the buyer doesn't want the washing machine and it will be returned to me. I told Quikr folks that I am ready to accept the washing machine in the same condition I have given to you and not in broken condition for which they agreed. To my surprise, these folks brought the washing machine to my home in broken condition. I immediately called up the customer care and spoke to Vikrant Arora (someone in escalation department) who in turn spoke to Quikr delivery boys to take it back. From that day onwards, I have been calling the customer care to know the status of repair. I have spoken to Prashant Bhardawaj, Monika and so many other executives who only promised me that they will call me back and provide a resolution. To my surprise they have even activated the ad which I placed and people started calling me to buy the washing machine. I can't even sell as I don't know if it has been repaired or not. It is alm ost 1 month now I have been chasing you guys to repair and return my washing machine.

led tv Ad[protected] our transaction ID is [protected]

very pathetic service from quikr RTO services..
since from 2 months there is no update. taken my all original documents.. n
no replay to mail
no whats app etc etc..
i need to go to court to sue a case i think..

For your reference..
renuka.[protected]@quikr.co.in
12/1/16

to Mukthiyar, Vasantha, ILYAS
Dear Sir/Madam,

Thank you for opting the RTO services,

This to support the service that you are opted and awaiting for status/Feedback.

Due to financial demonetization and other unavoidable circumstances we missed our commitment and timeline.

We might have avoided or your calls were unanswered or we might missed updating you the exact status regularly.
Hence we would like re-frame the service structure and fulfill your requirement without any error.

We would request to Reply with vehicle registration number to track your details and keep you updated about your service status in centralized format.


Kindly reply with service & your query to be answered.

Also you can whatsapp on [protected] with your email ID & Vehicle regitation number.


Note:- Your submitted documents are safe and secured if any of your documents pending kindly check the email sent by our logistic partner [protected]@itzeazy.com and revert with the relevent documents.


Regards,
Renuka Prasad BR

Akhilkumar Shastry
12/6/16

to renuka.prasad, Mukthiyar, Vasantha, ILYAS
Vehical registration No: KA04HG1476
yet its not changed to my name please do the needfull ASAP

Thaks
Akhil Kumar
[protected]

Akhilkumar Shastry
12/8/16

to renuka.prasad, Mukthiyar, Vasantha, ILYAS
Didnt get any mail from [protected]@itzeazy.com

renuka.[protected]@quikr.co.in
12/8/16

to me, Mukthiyar, Vasantha, ILYAS
Dear Sir,

As discussed, Your documents under process, Kindly feel free to reply or Whats app on[protected] with your vehicle reg #.


Regards,
Renuka Prasad BR

Akhilkumar Shastry
12/29/16

to renuka.prasad, Mukthiyar, ILYAS, Vasantha
any update, as there is no doc related rc card with me i have paid fine yesterday to trafic police. please send me rto reciept copy of ownership transfer of

reg no KA 04 HG 1476

THANKS IN ADVANCE..

Akhil

ilyas.[protected]@quikr.co.in
Dear Sir We have submitted the documents to RTO Max you will our documents ja...
12/29/16

Akhilkumar Shastry
Jan 10

to ilyas.pasha, renuka.prasad, Mukthiyar, Vasantha
Hi Team,
any Update, Please kindly let me know the status. still can see the vehicle in old owner name.
is it possible to share RTO Acknowledge copy or SAKALA no. I can check with one of my friend who is working in RTO Office..
Waiting for your replay

Thanks
Akhil Kumar

renuka.[protected]@quikr.co.in
Jan 10

to Shilpa, swathi.l, me, ilyas.pasha, Mukthiyar, Vasantha
Dear Sir,

The Ownership Transfer for vehicle # KA04HG1476 under process and expecting the completion of work,
However under digital India format the RTO portal and regulations are migrating to centralized version(New status of vehicles are not updated yet - Under transition).
As per the RTO sources the operation will be resuming the process from 12th of Jan and we are expecting your RC release from RTO.

We will update you as soon as we get the status from RTO & our support team will contact you.

Regards,
Renuka Prasad BR
-----Original Message-----
From: "Akhilkumar Shastry"

Akhilkumar Shastry
Jan 23 (1 day ago)

to renuka.prasad, ilyas.pasha, Mukthiyar, Vasantha, Shilpa, swathi.l
Hi Team,
Still waiting for update..
is there anything wrong? as you informed after jan 12 work will complete, today its jan 23 still its showing old owner name
in RTO Database.send me acknowledgement copy of transfer application.

If some thing wrong happen who is the responsible. i cant even transport bike to my home town in train
without changing ownership. i can use acknowledgement as document for that.

let me know for anything.
If It not possible. please return all of my documents i will do it from own. totally i am unhappy with services. ..
no updates, no responce to calls/whatsapp. just replaying mail like Demonetization, RTO Digitization etc..
as per your mail from 2 months no transactions happened in RTO?

i cant wait more than this. if again i got same response i will escalate this to next level for sure..

Thanks
Akhil Kumar

Thanks

Akhil Kumar
[protected]

They are giving false information and cheating pll i never seen a such worst company low budget ppl