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Quikr Complaints & Reviews

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Updated: Mar 6, 2025
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R
ravimat
from Mumbai, Maharashtra
Apr 27, 2016
Resolved
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Address: Mumbai City, Maharashtra
Website: Quikr

My order got cancelled due to weird reason. I have been shooting mails for past 10 days and calling customer care for pick up of the item, but they did not respond.

One fine day, I got a pick up call from the driver and I had scheduled before 11AM, but guy came after 12.30 PM. So I rescheduled the pickup and the next day they are telling that we cancelled your order due to SLA reasons.

This is insane and totally rubbish that u cancel the order when buyer and seller are willing to exchange products.

Also, the buyer's payment is stuck and he is willing to continue the transaction, but somehow you cancel the order.

In spite of repeated complaints, there has been no response. Falling into deaf ears.
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2016
Quikr Customer Care's response
Dear Ravimat We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
Ad:[protected]
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    shwetakeshri
    from Bengaluru, Karnataka
    Apr 27, 2016
    Resolved
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    Address: Bangalore, Karnataka

    Hi,
    Have not received the payment till date for the item (4 sitter wrought iron dinning table with oval glass top) which they took from my place on 17th april 2016 and delivered to buyer . Buyer already made payment to quikr.
    In spite of sending reminder emails and phone calls, they have not resolved my issue and have not given any clear picture what is the reason behind not depositing the amount to my account.
    Have spoken to there customer care representative but all in vain and it has been more then 12 days..
    Please help . Looking forward for your help asap

    Regards,
    Shweta
    Complaint marked as Resolved 
    Quikr customer support has been notified about the posted complaint.
    Verified Support
    Apr 28, 2016
    Quikr Customer Care's response
    Dear Shweta, We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
    Hi,

    Still the issue is not resolved they say that payment has been initiated but I haven't received the amount in my account.
    Every time you follow up you get a response stating that it has been initiated but if initiated why is amount not reflecting in my account?

    Regards,
    Shweta
    I am also facing same problem they are saying that the payement has initiated from last 5 days and I m not getting my account.it for my ad id[protected] and reference number- 7344 .I want swift action on this
    Hi Shweta can you please let me know how we can know the buyer has made the payement r not as I donot have the detail of buyer and I sold it through quikr
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      S
      Sreenath K V
      from Gurgaon, Haryana
      Apr 27, 2016
      Resolved
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      Resolved

      I have booked a cooler AD ID No.[protected] through quicker. Com on 20 Apr' 2016. I have paid Rs 2, 200/- through online on same day. Till date neither I i got the item nor refund my money. I was contact with seller through phone. He intimated that the item (cooler) not yet picked up . Hence, request refund my money (Rs 2, 200) which was already paid by me at the earliest.
      Complaint marked as Resolved 
      Quikr customer support has been notified about the posted complaint.
      Verified Support
      Apr 28, 2016
      Quikr Customer Care's response
      Dear Sreenath, We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
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        G
        gru.long
        from Vijayawada, Andhra Pradesh
        Apr 27, 2016
        Resolved
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        Address: Hyderabad, Andhra Pradesh, 500090
        Website: www.quikr.com

        Sir/Madam,
        I have not received my payment for my product sold on Wednesday, April 20 yet. Ad id:[protected] . I even emailed to the customer care which replied to be in touch within 24 hours but no one has contacted me since. Ticket No.: [protected]. I have to leave India next week so please hurry the process. I have included the screenshots below.
        +3 photos
        Apr 27, 2016
        Complaint marked as Resolved 
        Quikr customer support has been notified about the posted complaint.
        Verified Support
        Apr 28, 2016
        Quikr Customer Care's response
        Dear User, Thanks for reaching out to us. Our Customer Care team has replied to your query. We hope we resolved the issue at hand to your satisfaction. Should there be any further queries, feel free to ping us - we’ll be happy to assist you. Thanks for being patient. We hope to keep bringing you a worthwhile Quikr experience. We care, Team Quikr
        Hello Sir/ Madam

        Its been very frustrating because it has almost one week that the sofa in purchased has not been delivered. the order no is[protected]. I was given the number of the delivery person but he refused to pick up the good and then again seller was again given the number saying he would be picking up the good but he also refused. in between seller made numbers of call to the customer care and even i as a buyer called 11 times. The payment of 3000rs was made towards the purchase on 28th april 2016and it was scheduled to be delivered on 2nd may 2016. But it was not done. Today I was surprised to find that the order stood cancelled automatically. It is showing for refund.
        So i request to refund it to my account. already too much frustrated.
        i expected quicker to be a brand. but very much disappointed.
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          D
          Divya373
          Apr 27, 2016
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400017
          Website: Www.consumercomplaints.in

          I divya gupta
          Purchased unboxed oneplus two from certified mobile offered by quikr i got the mobile on monday and from i am trying to install system update but it is not getting install.
          And i tried to install at least 30 time but every time the result is same day installation failed and my phone is not getting updated for this reason i want to return my mobile and it is within replacement guarantee.
          Please solved my problem asap and contact me soon.
          Thank you
          Complaint marked as Resolved 
          Quikr customer support has been notified about the posted complaint.
          Verified Support
          Apr 28, 2016
          Quikr Customer Care's response
          Dear Divya, We are sorry to hear that. We will look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We care, Team Quikr
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            N
            neha gupta
            from Delhi, Delhi
            Apr 27, 2016
            Resolved
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            Resolved

            Address: 110032
            Website: www.quikr.com

            Ad id[protected]
            hi,
            I have ordered a sofa from quikr. For which I made payment too (4500) on 13 april 2016 at 21:27. Sofa needs to be delivered in1-2 buisiness days according to quikr scheme. But quikr team was not delivering order from so many days and not even contacting...so i mailed to cancel my order and told to refund my money...then they mailed me..that u will get your refund in next 48 hours...but no money has come in my account...so many days have been passed. ..so plz help me in refunding my money.
            Apr 29, 2016
            Complaint marked as Resolved 
            Close my issue.I got my refund
            Quikr customer support has been notified about the posted complaint.
            Verified Support
            Apr 28, 2016
            Quikr Customer Care's response
            Dear Neha, We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
            Matter is resolved. I got refund
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              N
              namitjain
              from Chandigarh, Chandigarh
              Apr 27, 2016
              Resolved
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              Address: 144001
              Website: Quikr.com

              I had purchased a phone through quikr doorstep amounting rupees 26000.But due to some reasons seller sold it to someone else in his area.And now quilr is not refunding my money.The customer service is pathetic and have zero knowledge.They make false commitments.And take customers very lightly.My ad id is[protected].Quikr take this matter seriously otherwise i ll go to consumer court!
              Complaint marked as Resolved 
              Quikr customer support has been notified about the posted complaint.
              Verified Support
              Apr 28, 2016
              Quikr Customer Care's response
              Dear Namit, We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
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                S
                Swarup Golui
                from Jalpaiguri, West Bengal
                Apr 27, 2016
                Resolved
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                Resolved

                Address: Howrah, West Bengal, 711302
                Website: www.quikr.com

                I have buy 1 product from quikr.com thane seller is afk, thane i canceled the order,...

                Order id :[protected]
                Ad_id =[protected]
                Amount = 10, 001 rs...
                Thane quikr not initiating my refund, every time i call on quikr cut my call.
                Please sir check the order id
                You are my last option...
                Thanks......
                +1 photos
                Apr 27, 2016
                Complaint marked as Resolved 
                Refund Conpleate... Thanks
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                  A
                  ashishjain098
                  from Bengaluru, Karnataka
                  Apr 26, 2016
                  Resolved
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                  Resolved

                  Address: 560076
                  Website: quikr.com

                  This is regarding ad id:[protected]. I don't have words to explain their service. I placed an ad to sell my washing machine on quikr. One of the buyer expressed his interest in buying it. Buyer made payment to quikr and as the service itself says quikr doorstep, quikr folks came to my house to pick the washing machine to deliver it to the buyer. When they came they asked me to show the demo on how to operate which i did. But to my surprise when the washing machine reached the prospective buyer, it was all in pieces, they had broken the entire washing machine during transit. The washing drum was separated from the panel and the front portion of the panel was also broken. The washing machine stand didn?T have wheels. The buyer did not accept the washing machine as it was all broken. Buyer called me and informed about the condition of washing machine. It was so embarrassing for me to face the buyer because he felt that i cheated him.

                  Quikr folks called me to inform that the buyer doesn't want the washing machine and it will be returned to me. I told quikr folks that i am ready to accept the washing machine in the same condition i have given to you and not in broken condition for which they agreed. To my surprise, these folks brought the washing machine to my home in broken condition. I immediately called up the customer care and spoke to vikrant arora (Someone in escalation department) who in turn spoke to quikr delivery boys to take it back. From that day onwards, i have been calling the customer care to know the status of repair. I have spoken to prashant bhardawaj, monika and so many other executives who only promised me that they will call me back and provide a resolution. To my surprise they have even activated the ad which i placed and people started calling me to buy the washing machine. I can't even sell as i don't know if it has been repaired or not. It is alm ost 1 month now i have been chasing you guys to repair and return my washing machine. I have all the proofs that i have given washing machine in working condition
                  Complaint marked as Resolved 
                  Quikr customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 28, 2016
                  Quikr Customer Care's response
                  We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
                  This is regarding ad ID:[protected]. I don't have words to explain their service. I placed an ad to sell my washing machine on Quikr. One of the buyer expressed his interest in buying it. Buyer made payment to Quikr and as the service itself says Quikr Doorstep, Quikr folks came to my house to pick the washing machine to deliver it to the buyer. When they came they asked me to show the demo on how to operate which I did. But to my surprise when the washing machine reached the prospective buyer, it was all in pieces, they had broken the entire washing machine during transit. The washing drum was separated from the panel and the front portion of the panel was also broken. The washing machine stand didn?t have wheels. The buyer did not accept the washing machine as it was all broken. Buyer called me and informed about the condition of washing machine. It was so embarrassing for me to face the buyer because he felt that I cheated him.

                  Quikr folks called me to inform that the buyer doesn't want the washing machine and it will be returned to me. I told Quikr folks that I am ready to accept the washing machine in the same condition I have given to you and not in broken condition for which they agreed. To my surprise, these folks brought the washing machine to my home in broken condition. I immediately called up the customer care and spoke to Vikrant Arora (someone in escalation department) who in turn spoke to Quikr delivery boys to take it back. From that day onwards, I have been calling the customer care to know the status of repair. I have spoken to Prashant Bhardawaj, Monika and so many other executives who only promised me that they will call me back and provide a resolution. To my surprise they have even activated the ad which I placed and people started calling me to buy the washing machine. I can't even sell as I don't know if it has been repaired or not. It is alm ost 1 month now I have been chasing you guys to repair and return my washing machine.
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                    M
                    mohinipc
                    from Mumbai, Maharashtra
                    Apr 26, 2016
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka
                    Website: www.quikr.com

                    I had posted a Quikr Ad (No#[protected], and the buyer paid for delivery on 21-Apr-16. I have faced the following problems which has not only left me with a very poor customer experience, but continues to trouble me without a resolution:

                    - Based on their website information, a phone call is supposed to be made to the seller within 24 hours of payment for scheduling pick-up. I never received the call till 26-Apr-16 (They have no respect for their own turn-around time)
                    - I have followed up with the team since 22-Apr-16 and have made approximately 34 calls till date to their customer care (per minute charge has been Rs. 1.50)
                    - In the calls I was given various misleading information and finally asked to call up logistics directly (the number always led to Quikr Homes)
                    - Every time I was told my request has been set as priority and someone will call back in 1 hour, that never happened
                    - Call center employees were rude, arrogant, and misleading and not serious about their role or concerned about company reputation
                    - Supervisors refused to take my call (one did and took full responsibility promising to call back which never happened)
                    - I finally got a call on 26-Apr-16 at 9:32 a.m. and was informed that the pick-up is scheduled between 4-6p.m on the same day
                    - However, another call came at 11:32 which i missed. I immediately called the call center, and was told my service has been marked as no response from seller (I even received an SMS with the same info)
                    - Post this, I was guaranteed twice the pick-up will happen on priority, and someone will call, which again never happened
                    - Meanwhile, I had to continue post-poning the arrival of my consignment and had to be home for 5 continuous days in anticipation of Quick pick-up from Quikr
                    - The response was stereo and no-one had any resolution. The operations of the Quikr Doorstep is far from any modern performance and actually reflects they have very poor management driving this service

                    All the above mentioned information can be verified if the calls are reviewed by the management.
                    Complaint marked as Resolved 
                    Quikr customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 28, 2016
                    Quikr Customer Care's response
                    Dear Mohini, We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
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                      J
                      j.yuvaraj
                      from Chennai, Tamil Nadu
                      Apr 26, 2016
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 9433560

                      Incident date 15/4/2016 phone number;[protected] Ad[protected] my payment of Rs.3000 .intha ID no;[protected] intha ID number la transfer senjan .my payment Rs.3000 the seller cancelled panitanga /my payment Rs.3000 my account la 4-7 business days la transfer pandranu sonnaga Unum transfer panala.my payment enaku venum epudi la pana roma costama iruku plesase my payment transfer.
                      Complaint marked as Resolved 
                      Quikr customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 28, 2016
                      Quikr Customer Care's response
                      Dear User, We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
                      led tv Ad[protected] our transaction ID is [protected]
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                        H
                        harsh33
                        from Delhi, Delhi
                        Apr 26, 2016
                        Resolved
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                        Address: Bangalore, Karnataka, 110019
                        Website: www.quikr.com

                        Hey every one i purchase 1 mobile Samsung galaxy note 2 from quirkx on 4 April but when i receive package phone display is not working the phone is amount rs. 9000 . i call many times for reverse pickup finally reverse pickup done on 16 april now date is 26 april i cannot receive my phone . that customer care told me on 18 april that phone will be come is 4-5 working days now 9 days will happen my purchase order id is 231364. and reverse pickup id is 10147839 my mobile no. is [protected] quikr is very worst site ever i see in my life as soon as possible fix my problem and courier department tell me contact to purchase department now i am confuse .give me my phone
                        Complaint marked as Resolved 
                        Quikr customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 28, 2016
                        Quikr Customer Care's response
                        Dear Harshid, We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
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                          J
                          Jaichandra_Packers
                          from Gurgaon, Haryana
                          Apr 26, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 250001
                          Website: www.quikr.com

                          Hi, my name is vikrant gupta from jai chandra packers and movers firm, i have applied to a add company to post my add (When i got a call from company's sale person mr. Neeraj from his mob no [protected]) on conditions that the company will post my firm's advertisement on its company's website (www. quiker.com) in 50 cities and it (Company) also promote my firm on google.com. Mr. Neeraj who is a sales representative of quiker company assure that all above conditions will be fulfil and company will start posting my firm's add within 2-3 working days. (I also got proposal mail from the company)
                          After negotiation i have deposited 4000 rupees in company's bank ac. (Ac no[protected], account name - quiker india private limited in icici bank) on 31-mar-16.
                          After that i have checked company's website (On 5th apr-16) in order to see my firm's add but didn't find any add, so i called in company (To mr. Neeraj) to get confirmation about my add (On 8th apr-16) and got reply from company that it is checking and will contact me within 1-2 working days. On 12th apr'16 company asked me to give 10 cities name in which i want to promote my firm, but company failed to add in 10 cities which i submitted to it. So i mailed (On 16th apr'16) to mr. Atul tiwari (Representative of quiker company) on his mail id atul. [protected]@guikr.com, and to others representatives, mail ids-pranaya. [protected]@guikr.com, [protected]@quikr.com, [protected]@guikr.com but didn't got any reply.
                          I got reply after a week from support team of company (From banglore) that my firm's add is running on companys website, but when i checked again didn't find anything on company's website. The company is not runnning my firm's add, there is no sign of jai chandra pakcer and movers firm's add on its website till now. I have
                          So i want to complaint about company's fraud and cunning ways to lure into compnay's fruad scheme. And i want my money back from the company...

                          Details correspondence between my firm and company is attached as screen shots..
                          +4 photos
                          Jun 3, 2016
                          Complaint marked as Resolved 
                          Quikr customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 28, 2016
                          Quikr Customer Care's response
                          Dear Jai, We regret the trouble you’ve faced. Don’t worry, we’ll look into this and sort it right away. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.co.in with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and convenient experience at Quikr. We care, Team Quikr
                          very pathetic service from quikr RTO services..
                          since from 2 months there is no update. taken my all original documents.. n
                          no replay to mail
                          no whats app etc etc..
                          i need to go to court to sue a case i think..

                          For your reference..
                          renuka.[protected]@quikr.co.in
                          12/1/16

                          to Mukthiyar, Vasantha, ILYAS
                          Dear Sir/Madam,

                          Thank you for opting the RTO services,

                          This to support the service that you are opted and awaiting for status/Feedback.

                          Due to financial demonetization and other unavoidable circumstances we missed our commitment and timeline.

                          We might have avoided or your calls were unanswered or we might missed updating you the exact status regularly.
                          Hence we would like re-frame the service structure and fulfill your requirement without any error.

                          We would request to Reply with vehicle registration number to track your details and keep you updated about your service status in centralized format.


                          Kindly reply with service & your query to be answered.

                          Also you can whatsapp on [protected] with your email ID & Vehicle regitation number.


                          Note:- Your submitted documents are safe and secured if any of your documents pending kindly check the email sent by our logistic partner [protected]@itzeazy.com and revert with the relevent documents.


                          Regards,
                          Renuka Prasad BR

                          Akhilkumar Shastry
                          12/6/16

                          to renuka.prasad, Mukthiyar, Vasantha, ILYAS
                          Vehical registration No: KA04HG1476
                          yet its not changed to my name please do the needfull ASAP

                          Thaks
                          Akhil Kumar
                          [protected]

                          Akhilkumar Shastry
                          12/8/16

                          to renuka.prasad, Mukthiyar, Vasantha, ILYAS
                          Didnt get any mail from [protected]@itzeazy.com

                          renuka.[protected]@quikr.co.in
                          12/8/16

                          to me, Mukthiyar, Vasantha, ILYAS
                          Dear Sir,

                          As discussed, Your documents under process, Kindly feel free to reply or Whats app on[protected] with your vehicle reg #.


                          Regards,
                          Renuka Prasad BR

                          Akhilkumar Shastry
                          12/29/16

                          to renuka.prasad, Mukthiyar, ILYAS, Vasantha
                          any update, as there is no doc related rc card with me i have paid fine yesterday to trafic police. please send me rto reciept copy of ownership transfer of

                          reg no KA 04 HG 1476

                          THANKS IN ADVANCE..

                          Akhil

                          ilyas.[protected]@quikr.co.in
                          Dear Sir We have submitted the documents to RTO Max you will our documents ja...
                          12/29/16

                          Akhilkumar Shastry
                          Jan 10

                          to ilyas.pasha, renuka.prasad, Mukthiyar, Vasantha
                          Hi Team,
                          any Update, Please kindly let me know the status. still can see the vehicle in old owner name.
                          is it possible to share RTO Acknowledge copy or SAKALA no. I can check with one of my friend who is working in RTO Office..
                          Waiting for your replay

                          Thanks
                          Akhil Kumar

                          renuka.[protected]@quikr.co.in
                          Jan 10

                          to Shilpa, swathi.l, me, ilyas.pasha, Mukthiyar, Vasantha
                          Dear Sir,

                          The Ownership Transfer for vehicle # KA04HG1476 under process and expecting the completion of work,
                          However under digital India format the RTO portal and regulations are migrating to centralized version(New status of vehicles are not updated yet - Under transition).
                          As per the RTO sources the operation will be resuming the process from 12th of Jan and we are expecting your RC release from RTO.

                          We will update you as soon as we get the status from RTO & our support team will contact you.

                          Regards,
                          Renuka Prasad BR
                          -----Original Message-----
                          From: "Akhilkumar Shastry"

                          Akhilkumar Shastry
                          Jan 23 (1 day ago)

                          to renuka.prasad, ilyas.pasha, Mukthiyar, Vasantha, Shilpa, swathi.l
                          Hi Team,
                          Still waiting for update..
                          is there anything wrong? as you informed after jan 12 work will complete, today its jan 23 still its showing old owner name
                          in RTO Database.send me acknowledgement copy of transfer application.

                          If some thing wrong happen who is the responsible. i cant even transport bike to my home town in train
                          without changing ownership. i can use acknowledgement as document for that.

                          let me know for anything.
                          If It not possible. please return all of my documents i will do it from own. totally i am unhappy with services. ..
                          no updates, no responce to calls/whatsapp. just replaying mail like Demonetization, RTO Digitization etc..
                          as per your mail from 2 months no transactions happened in RTO?

                          i cant wait more than this. if again i got same response i will escalate this to next level for sure..

                          Thanks
                          Akhil Kumar

                          Thanks

                          Akhil Kumar
                          [protected]
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                            R
                            rajat83
                            from Mumbai, Maharashtra
                            Apr 26, 2016
                            Resolved
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                            Address: New Delhi, Delhi, 110070
                            Website: quikr.com

                            Dear sir / madam

                            This is with reference to ad #[protected]
                            We have sold our products to a buyer through this ad (2 almirahs).

                            Quikr had sent us notification messages and documents informing that the payment will be done to us after delivering the products between 3-5 days.

                            We have still not received the payment and are writing mails daily to [protected]@quikr.com and calling their customer support.

                            Everyday we are hearing that they have technical issues and we need to keep waiting.

                            Even on asking the process to return our products / or asking to talk to a senior, they are informing that there is no process or person they hand over calls to.

                            This is highly frustrating and we have no solution to this. Please help us
                            We have all documents that are required to support this discussion and account statement indicating no transfer of money has been done to us.

                            Regards
                            +2 photos
                            Complaint marked as Resolved 
                            Quikr customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 28, 2016
                            Quikr Customer Care's response
                            Dear Rajat, We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
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                              D
                              Dh R Uv
                              from Delhi, Delhi
                              Apr 26, 2016
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                              Address: New Delhi, Delhi, 110035

                              Their are continuous message from your side that some people have made an offer for my ad but honestly speaking, when I opened my ad, their was no place where I could find the offer. My ad just showed the no of people who made the offer. Their were no details of the people who made the offer, neither their name nor their amount of any other thing.

                              Kindly give me a way to find out how can I check the people who have made an offer and contact them.

                              Yours faithfully
                              Complaint marked as Resolved 
                              Quikr customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 28, 2016
                              Quikr Customer Care's response
                              Dear User, We regret the trouble you’ve faced. Don’t worry, we’ll look into this and sort it quickly. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We care, Team Quikr
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                                Pinku_zix
                                from Noida, Uttar Pradesh
                                Apr 26, 2016
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                                Order date: 20th April, 2016
                                Order ID: 10148534
                                We placed an order for Samsung Galaxy J5 in return of Samsung Grand Quattro with the help of QuikrX Exchange Phones service but we have not received any notification from Quikr. Could you please check where our order is. It is not even showing in the "My QuikrX orders". Kindly look into the matter as soon as possible and notify us.
                                +1 photos
                                Complaint marked as Resolved 
                                Quikr customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 28, 2016
                                Quikr Customer Care's response
                                Dear Pinku, We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
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                                  M
                                  MohanNaresh
                                  from Bengaluru, Karnataka
                                  Apr 26, 2016
                                  Resolved
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                                  Address: 560102
                                  Website: Quickr X

                                  I had an order iphone 5s on february 22nd 2016 with exhange of my moto x play 32 gb with order id 10104763, i had made a payment of 13769.5 through net banking with account no[protected], unfortunately my order was cancelled.

                                  Quirk has to refund the amount of 13769.5, in this process my bank account no[protected] on which payment done to quikr was closed, but quikr is saying that amount was credited to my account on april 9th 2016.

                                  Actually my bank account was closed on march 3rd 2016, and quikr executives saying that refund has been made on april 9th 2016, it is clearly stating that quikr is cheating by saying false statement.

                                  For the surety and verification i have all bank statement till march 3rd 2016, after this my bank account was closed
                                  +1 photos
                                  Complaint marked as Resolved 
                                  Quikr customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 28, 2016
                                  Quikr Customer Care's response
                                  Dear Mohan, We are sorry to hear that. We will look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We care, Team Quikr
                                  They are giving false information and cheating pll i never seen a such worst company low budget ppl
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                                    J
                                    j.yuvaraj
                                    from Chennai, Tamil Nadu
                                    Apr 26, 2016
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                                    Address: Chennai, Tamil Nadu, 560

                                    Incident date 15/4/2016 we have received my payment of rs.3000.The transaction id is[protected].The seller cancelled.Not to worry-we're going to refund my rs 3000.The refund usually takes 4-7 business days .
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                                      preetso19
                                      from Bengaluru, Karnataka
                                      Apr 25, 2016
                                      Resolved
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                                      Address: Bangalore, Karnataka, 560076
                                      Website: quikr.com

                                      I had put a cabinet for selling on March 28th and accepted an offer on april3rd. The item was collected from my place on April 4th.
                                      As per quikr rules, it was supposed to be delivered within 3-5 days at the maximum.
                                      Now after 18 days, on continuous follow up, quikr gets back saying that the buyer has rejected the item but quikr has not returned the cabinet to my place yet.
                                      Jun 30, 2016
                                      Complaint marked as Resolved 
                                      Quikr customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 26, 2016
                                      Quikr Customer Care's response
                                      Dear Preetso, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr
                                      Verified Support
                                      May 26, 2016
                                      Quikr Customer Care's response
                                      Dear Preetso, We had received your query a while back and we still want to help! You can give us a miss call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details and Ad ID. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. Regret the inconvenience caused and hope to hear from you soon. -Team Quikr
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                                        C
                                        chauhan_rohit86
                                        Apr 25, 2016
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                                        Address: Ranga Reddy, Andhra Pradesh, 500019

                                        Ad id no. - ad id: ad_id[protected]

                                        Cancellation date seller- 21/ 04/ 2016
                                        Acknowledgement for cancellation :- 22/04/ 2016

                                        Fake pick up and delivery date mail- 22/04/ 2016 evening

                                        Even after successful cancellation of the ad id :[protected] & acknowledgement by you over the mail, surprisingly i got two mails from your side about the pick up & item delivery at the same time.

                                        I confirmed with the seller that the item was not picked up so how quikr people can deliver the same to me. I have not received any delivery of the product. They are harassing the customers and destroying the time.

                                        When you call to quikr doorstep, they will disconnect the calls and will not provide any info. They have all been taught what to say - every-time they will say you will get call in half an hour but you will not get even a single call. This is fraud company.

                                        I need my money back asap. Amount paid in full is 19500
                                        Complaint marked as Resolved 
                                        Quikr customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 26, 2016
                                        Quikr Customer Care's response
                                        Dear Rohit, We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
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