Quikr Complaints & Reviews

In context with Ad[protected].
Transaction id : [protected]
We bought a refrigerator of rs 6000/- on Monday. We were supposed to be contacted and informed of the delivery within 24 hours. The unscheduled call when could not be received by us, there weren't any evident attempt to contact us back as if it was now our responsibility to contact them. we tried even that but there was no response. platforms like Quikr are not expected to be so unprofessional and irresponsible. We have no clue as of how we are going to get our product or is the deal finally sealed or what??

Hi, yesterday i paid 4500 for a mobile with AD ID:[protected].
The transaction id for this payment is [protected].i wanted to purchase this product using quikr nationwide service as im not located in delhi where the seller is.
The issue is here i contacted seller and he says he havnt received any call for schedule pickup for the product, also when i try to track status from the email i received it redirects me to my quikr account doorstep buying tab and the whole tab is empty with no information. Plealse help

Ad Id[protected]

Its been more then 48 hours buyer got the product and still I haven't got any email from quikr about my payment. When I call the quikr support, they are really very stupid and rude, they say you can't do anything and please wait, oneday you will get the payment. I beg you, please help me out with this and give my money. I swear I will never use quikr again in my life . its my money and still I'm begging to get it back.

I have paid for my order o[censored]nopened leeco earphones( Ad id[protected] from quikr site on 16.4.2015 and done the on line payment . In the confirmation mail, it is clearly mentioned that customer care will call the person regarding the delivery time of the item with in 24 hours .Regrettably, i did not receive any call till date (20.04.2016). Theres is no response to my mails and even call is not going through. When called to office no. Call customer support no. Which is unreachable.

Hello Team,

I placed an order for the AD[protected], since the product have not been delivered even after several chase and follow ups, have cancelled it on April13th. Still money have not been refunded to my account.

Very poor service from quikr end... Kindly process the request asap.

Hi, I am very badly disappointed with Quikr Doorstep service. I have purchased one product from quikr and ad id is :[protected] I have also made full payment of this product. But now I have got the damaged product. Please find the enclosed images of the damaged product.
Am not at all satisfied with the quicker Doorstep services because the product of the condition when I saw and the product of the condition post delivery is entirely different. I have attached one snap of the product before dismantling from seller for your reference. I am really not satisfied with service of quikr. I wanted to cancel this order and refund my money back. Do something if you people can, else stop cheating your customers. A good way to cheat people. Please take this request on priority. You can reach me on Mob no :[protected]
We need your immediate attention to this matter at the earliest.

Ad id :[protected]
I paid full amount on 14apr 16 itself. According to this site for delivery the should call in next 24 hour, but none called.
When i call them then they listenmy concern and just escalate the issue with so called "priority"
But if i ask them to follow the previous escalation, they have no answer for that.
Because of there bad management i have already lost three deals.
And this time also there is no proactive action.
Pls do something.

I have booked one air cooler ( Ad no :[protected] transaction id :- [protected]) from quiker site on 16.4.2015 and done the on line payment . In the confirmation mail, it is clearly mentioned that customer care will call the person regarding the delivery time of the item with in 24 hours .Regrettably, i did not receive any call till date (19.04.2016). When i called the customer care, after 30 min holding up my call, one customer care executive received the call and ensured me that he will give the tracking details with in 30 min . As a continuation of poor service from quiker, he did not give any call It is very unprofessional behavior from quiker team . I am totally fed up with the quiker service . i am feeling cheated, there is no option to cancel the order .

I hope this mail will not be unanswered as before. Atleast have the decency of letting me know whereabouts of the products so that if it can not be delivered, i could purchase from market.

Your company said deliverying on 17 apr but we have not rec that date and call come from your company said that we are cancel your order and refund the amt in 4 to 7 days. But that whirlpool single door refrigerator muje chaiye tha., muje nahi malum abhi muje vo delivery kal 20apr ko chaiye

I had purchased an hp printer on dated 16 april 2016 for amount rs 2500 paid in full . My order number is mentioned above but still no one has contacted.
As i result i could not use the product. I never expected such kind of service from your end. I would be highly grateful if you could look into the matter and make an arrangement for the pick and the delivery of the product.
I am attaching a copy of my purchase receipt.

I have purchased 1 product from quikr and my ad id is :[protected] i have also made full payment of this product i.E 4700. But still now i have not got the product. I m calling to customer care they r saying that our delivery boy will contact you within an hour but from 4 days i have not yet recived any call. I am really not satisfied with service of quikr. Please cancel the order and refund my money back in my account.

Transaction id : [protected]
Amount 4700

-amarnath
[protected]

I purchased this item before 20 days.. Still not received.. No one is responding.. If i call quikr.. The poeple give other number to contact and wen i call the other number then again they give someother number.. Finally wen someone responded they said i will arrange a call back.. But never called me.. I have paid for the item.. I have not received the item or my money.. Quikr has taken my cash..

I sold queen size double bed on 17 April2016 but still there is no any calls related to delivery of my bed. When I call to doorstep services no. they given me time but still no any conformation made to me.still I am waiting for doorstep services.I have to evacuate room on 20 April 2016.what can i do for that bed set.just told the doorstep services to collect the bed from given ad id.[protected]

As iam the purchaser in Bangalore regarding with ad id[protected] I accepted the offer n made online payment on spot it has been 12 days k now I didn't received my stuff I mailed them 3 times n received ticket no n provided me to contact delivery no which is [protected] this is STD no for me as I called this number nodody picked up for 15 min as this is STD call for me after doing the payment this is the extra still spending on phonecalls as the customer care doesn't pick up how come I don't know they are doing business or cheating people please help me as I amount has been with quikr n my stuff

Order id =10146562
Delhivery tracking: awb[protected]

As per delhivery tracking, the iphone was delivered to some address in jayanagar with a different name.
They asked me to contact quikr. But quikr customer care number is of no use. Always busy.
I have the confirmation email from quikr showing the correct address and name.
Please provide resolution.

I'm a seller on quikr. Last week i place an ad regarding a product for which i found a buyer. Quikr doorstep service people came and picked up the item as one whole unit and said they would deliver it to the buyer. After 3 days i got a call from the buyer stating only a part of the product has been delivered and the rest is missing. I contacted quikr and it is 6 days now they are still tracing my product. I have lost time in selling my item, i do not know the location of my product nor have i received the money for my product . Their quality of customer service is very very bad, with csr giving wrong information, not following up or even trying to help as they are responsible for this whole mess.

Since they have wasted my ad time and created more problems for me and the buyer, the company is responsible for this mess and they should compensate for the same. I'm still waiting for their response or solution

Dis iz my order id:[protected]
ad id:[protected]
transact id :[protected]
Dis all my orderd id n everything
1st thing i've ordered before 8 days a steel almirah n give them online payment. .
then they told us to wait for two to three days n after three days told me that they came between two days the order delayed coz of some picking side problem(n this z a lie)coz nxt day i call d seller of almirah n he told me that their is noone came to pick that almirah n he continue call to customer care. .

N i wait till now then i call today the seller again he z so upset that we hab to do now
N i pay more den 3000 then why they commits anything if they dont do d same which they promise

I had put an ad for sale of my phone . quikr agrreed to buy itself and had send me mail regarding further details of bank and account number . i filled the form and after few days on 14th a guy from quikr took my phone . he for filling the receipt form . he said he will mail the receipt he took the phone m not getting proper response from quikr regarding the same .they promised to pay 15132 and 400 cash back in paytm wallet . help me in getting the money and i would aslo like to lodge an fir against quikr regarding the same . help me please
thanking you

I bought a second hand refrigerator from on line shopping portal for second hand Quikr on 13 April 2016 worth 7500. They posted on the website that after paying
I will get a call with in 24 hour and my item will be deliver as soon as possible. But I did not get any call till 15 April. SoI decided to call the customer care
and they commit me that I will get this refrigerator by 16 April maximum by 4 PM. But again I did not get the refrigerator.
I caaled again the customer care on 16 at 4 Pm again they commited that I will get this by 10 PM at any cost. But again
the result was same. I tried to call them so many times but no answer. I caaled them saturday also but no answer again. On 18 April I called them again
they made me again a commitment that I will get the refrigerator by 4 Pm but would not happen. And when I call them in evening the same thing happen
again that I will get it by 10 PM on 18 April they gave me the nubmer of driver but the phone is switch off. Now customer care also not picking my phone please help me
The add id for product[protected]. And the order ID is[protected].

Once refund done i did not any call, msg are email confirmation about my refund, whats my money going on customer service not working. What is the reason behind that its money transaction quikr doing cheap service, customer service people if ask about the details they dont know about update about my refund states finance team only know,

Customer service bad opinion, if try to call 200 times 1 time its reachable,
money reason how can belive the quikr service