Quikr Complaints & Reviews

Need the refund on urgent basis

I'm contacting to quikr customer care again & again but getting the same response that they will send some mail or message about the cancellation. Its been more than a day now & i have not received any.

When i ask them to provide the refund raise request number, then also they not providing the same & disconnects the call.

I talked with Bhanu & Shruthi, when i asked them to give me the request number then both of them disconnected my call in between conversation.

I have a written communication from the seller's mail id that the seller is no more selling the refrigerator.

If the complaint is not been addressed then i need a raise a fraud complaint in Police Station.

Quikr — Product not returning after 80 days

Ad Id[protected] on Quikr, took Quikr doorstep, Mailed then more than 80 times, called more than 50 times, it is more than 60 days and they have not returned the product till now, pls do the needful, They are always telling that they will return but since last 2 months, they are returning, pls help. Thanks

I'm complaining about refund

I'm complaining about refund, my Order cancelled but haven't get refund of Rs 650, order no is[protected]. Its more than a month but they didn't refund my money. Please consider. Thanking you

I am seller of the product.. I have even raised the complaint. They taken my product one month back to the warehouse.. I never cancelled the order or the deal. This are the stories told by the quikr guys... I lost the hope that i will get the my money... Or the fridge... Bad service providing by the quikr i almost called 250 times.. I heard almost 250 new stories when ever i call them... Actual the quikr is fraud company that we have to realize... We have to give our hard earned money to them

Again they Quikr missed the Scheduled and failed to inform me as well .I have to call them again ad again to customer care to know the status. Customer care guys are worst. Infrastructure and Logistic maintenance is worst on the ground level.

Quikr if you cannot manage your logistics please make any promises with the fancy Ads saying doorstep delivery with in a day or two. Please Please don't fool the people .

When they will cal I don't no its nearly 3 months finished
Thanks regards
Suresh kumar
[protected]

Quikr — Worst service

An item was supposed to be delivered yesterday. Then after 100 calls on the customer care number I got to know that it will be send today, but no pickup done yet. No response after sending a complaint mail or 100s of calls to the customer care.

hi,

the apology stage has already crossed. Now i want a replacement for those products which i ordered through quikr because i am sure that those have been mishandled by you people.

The Ad "3 single cot wooden bed with one matress" with AD ID:[protected] by
Seller: b.[protected]@gmail.com (Mob: [protected]) still exists. and when i confirmed from the seller he did get repetitive calls asking for pick up although it was picked from his place on 12th April.

And they also promised his money once he closes this Ad.

From my side I already have paid 1200 for the product and was expecting delivery by 12th april( it was scheduled by your quikr representative) and i do have mail/msgs for that.

And I called 10/12 times at least for my products and ask them about status and reason for delays but no one was able to ans my any questions. I also requested to connect to any senior executive but then that was also denied and promised to get a call back. Even i mailed to mail id [protected]@doorstep.quikr.com,
[protected]@quikr.com and in return again i got a ticket number: [protected] and confirmation of a call and delivery of product.

Due to false promises and inefficiency by Quikr i lost atleast 5 complete days waiting for my product as if i was only alive to get them. I will call it a harassment.

last mail i did to [protected]@quikr.com with the content as

" With ref to above going mail chain and ticket number:

1. I have a question that how come the pick up date has changed from 12 April to 17 April?
2. And how did it was mentioned that the buyer(I) am not available on some particular day when i didnt get any call/msg/mail or in person from any quikr representative?
3. Why i was not connected to any senior representative even after 5/6 calls? Pooja( your customer-care representative promised a call back from senior/manager ?
4. Why all representative who answered my call were not able to trace the product and give me any status about that?
5. If it was scheduled to be delivered between 8 pm to 10 pm then why and how without any conversation it was not delivered?
6. finally What kind of service is this when you people are unable to deliver within the same locality??


And tomorrow is the last date, after that i will take this to some customer forum. "

But i was not qualified enough to get a reply from Quikr side.

May be here is the place to get a clarification and correct view about my money and my product.

regards,
Prashant
[protected]
[protected]
[protected]@gmail.com

if it is still not clear and any Quikr representative have time the he/she can mail me @[protected]@gmail.com or ph no: [protected] / [protected].

Thanks for all your cooperation.
Efforts much appreciated.

Regards,
Prashant