Quikr Complaints & Reviews

Dear sir
i am buying on item from quikr ad no[protected] percahse date 16 apr 2016 in am waiting foe delivery aprx 5 days after 5 days i called quikr customer care he said your order was canceled fo some quikrs technical issues they told me i resubmit form your oreder and your delivery after 12 or 24 hrs i called again toady 1915 i say cc what is the status of my order quikr cc told me your order is cancelled you again order and again pay money to this order

quiker company is used my money aprox 6 days and he said your money is refund after one week quikr used my money aprox 15 days i told quikr please my money refund with intresrt 2 time of total money please help me resolve my case your side


thanks


kabir


[protected]

Quikr is advertising & fooling people saying they will pick up & deliver within 1-2 business days. Its been 8 days I have done deal of my dinning table, the buyer has made payment . both o[censored]s have called at least 10 times to caller center. the call center number is not reachable for 10 minutes & they hold for another 15 minutes even after this pain they have not come to pick the product. This seems to be a fraud service which they are using to earn interest on the amount they take from buyer & keep everyone waiting.

LG 330 Ltrs fridge - silver
Ad ID :[protected]
ORDER ID :
[protected]

The seller denied for the pick up, and when i am calling customer care - i dont get any resolution for my refund .
Also, I have complaint using mail -and raised the ticket, Ticket No:[protected] but there is no response.

I have paid on monday 18th april 2016 and even after 5 days i am not getting any calls/ messages on my money paid!

Please initiate the refund process ASAP.

Add id –[protected]
Order id[protected]
Ticket id - [protected]

Hello, i made the payment on 20th april for the product in add id, but till now i have not heard anything from there side, except the payment confirmation email.

Now i understand the meaning of the line mentioned in payment confirmation email,
“”now just sit back and let quikr take care of the rest!””,
They should change the line to
“”now just sit back & forget about the payment and product””

Because after customer made the payment we will notify him that we have received the payment and afterwards we will not respond to you and instead of giving update on your deal we will keep on sending you messages of other users who post something on quicker.

Moreover, it’s been 3 days that i have made the payment for the product but still the product is showing available for buy in quikr site and it has a very good caption written above the buy option “this item is in quikr storage” (I am attaching the screenshot for reference with date and time.)

On top of that today after contacting the customer care executive i came to know that this deal is cancelled by the seller, alright if the deal is cancelled by the seller then what is the meaning of the caption written above the buy option “this item is in quikr storage”

I have ordered mac laptop and made payment and it was mentioned same city delivery 1 or 2 days. I called many time to customer care they always lie and promise call back and one executive said he is registering complain and he gave me complain number and he was such lie and made fool by giving me my order number. Executives has disconnected calls without saying word despite asking plz share the status. Never seen such ill mannered executive. Please can anyone help to track my order or refund from such cheaters.

I purchased a used washing machine from quikr on 14th April, 2016. The whole payment was done online. And to the quikr doorstep service, the item gets delivered within 24-48 hours after the payment within the same city. The order id is[protected].

On my quikr profile, the item was supposed to be delivered by 16th April evening. After constant calls to the quikr support and logistic team I have got no response. The machine has still not been picked up from the seller yet.

The customer experience is pathetic. Even the seller has wrote several emails to the doorstep and support team. He got no particular response or communication regarding when the delivery will be done.

The ad id of the item is[protected].

Also, I would like tell that the customer care service is horrible, they hardly pick up the call and even when they do they don't take up the responsibility and ask to call other department.

Either I want the amount to be refunded back with quikr explaining me, why it was not delivered on time or the delivery should be done within 24 hours.

The quickr site is buggy, the doorstep offers never works.
Unable to accept the offer.

I posted an ad in quickr to sell of my cot. I got a nice offer and immediately tried accepting the offer to my surprise the site is BUGGY, it was constantly giving a message "Something went wrong in the webpage". U can try it from mobile, laptop, desktop anywhere same message. I thought even newspapers and other internet sites are much much better than quickr.

And to get this issue resolved, I called up customer care support. They have only one number which says "BUSY" all the time and gets connected rarely.
The customer care office, will definitely tell you, your ad is not seen OR your number or email id is not correct. Even i[censored] ask them to post an ad for you, they would not do it as they know the site is buggy. I have tried close to 20 times to accept the offers that I got for my products but nothing happened.

Finally I am frustrated with Quickr and signing off with a crappy note here.

Quickr is not a good site to sell your products. BEWARE of the Doorstep offers. VERY VERY VERY VERY VERY POOR RESPONSE. USELESS site.

Hi team,

I have purchased a tv unit from the seller through quickrdoorstep last sunday and it was promised that it will be delivered by monday. But that didn't happen. Later they rescheduled to 20th april. Even this they failed to meet. Now they have scheduled it to day with pickup time as 10:00 am from seller and delivery by 1:00 pm to me. So far no updates. I am using the quickr app to track. It is in the same status from last one week. Tried reaching customer care on [protected] but of no use since monday. Quikr is not updating customer pro actively. Please look into it and update me on whats happening.

Add id ::[protected]
Contact num :: [protected]

I had an order iphone 5s on february 22nd 2016 with exhange of my moto x play 32 gb with order id 10104763, i had made a payment of 13769.5 through net banking with account no[protected], unfortunately my order was cancelled.

Quirk has to refund the amount of 13769.5, in this process my bank account no[protected] on which payment done to quikr was closed, but quikr is saying that amount was credited to my account on april 9th 2016.

Actually my bank account was closed on march 3rd 2016, and quikr executives saying that refund has been made on april 9th 2016, it is clearly stating that quikr is cheating by saying false statement.

For the surety and verification i have all bank statement till march 3rd 2016, after this my bank account was closed

I purchased a dining table set on Sat, April 16. It is April 22 today and the dining table set has not even been collected from the seller! I was supposed to receive the product latest by today as per Quikr emails and promotional material. I have been writing to customer service (the customer service number never receives a response!) since Tuesday, April 19 and I still do not have visibility on when I will receive the product. This is extremely frustrating! I am spending more time being hassled following up for a so-called hassle-free process than if I'd travelled all the way to meet the seller and picked up the product myself!

Ad id :[protected]
I bought nexus 6 on 19th april from a seller in delhi. Today is 22nd april and quikr has still not called the seller to schedule a pick-up. They claim to have a 3 to 5 days delivery time, but going by this pace i don't think my shipment would be delivered within a week. I have already paid the full amount to quikr (And it is no small sum). Moreover, i have called costumer care twice and every time they just give false hope it seems.
Pathetic customer service experience. Is this how your quikr "doorstep" works?

I sold the printer via app on 19 april. I got a phone+sms confirmation that it will be picked up on 20 april as buyer had remitted the amount successfully. However, for 2 days now, the printer remains uncollected. Reason: buyer not picking up calls to coordinate delivery.

Buyer reached out to me wondering why delay in delivery. He was told by quikr that seller is unreachable and hence printer not collected!!! Ridiculous and blatant lies.

Now, quikr has promised both parties that printer will be picked up and delivered on 22 april.

Very poor, unprofessional and dishonest service! Very unfortunate.

References: advertisement no.[protected]

I had received payment for the Ad:[protected] yesterday at 7PM and not even a single call from your side for payment or pick up related discussion. I had paid 400rs from my pocket as convenience charge, As per the website i should have been received a call to schedule pickup.


Ad ID:[protected] I already paid money and it was promised to be delivered between 1 to 4PM today. Where is the product?

Item that I sold was picked up on 13th Arpil. I got confirmation that it is delivered to buyer and I can expect payment of Rs.4000 within two days.. But now the ad shows the status as order cancelled and no answers on when I will get my money. The executive admits a possiblity of technical glitch but did not give any ticket number for resolving.
I would appreciate if it gets resolved soon..
AD[protected]
Totally unprofessional behavior on quikr part...

Add ID :[protected]
I have order on april 8th for refigerator and we wait till april 11th and it has not deliverd.Hence we have cancle the order on same day 11th april.so since that day we are getting answer repeatedly with in 24hr amount will be created and they say send email request even though no reply from email also.
yesterday i have spoke to one of customer support person and he said Rs.3000/- amount has been to my Canara Bank account, I have checked and the amount of Rs.3000/- has not posted. kindly give the Reference so i can contact to my Bank.And now i have spoke with customer care he said with in 24hr it will credit to you account saying.

your co-operation highly appreciated.

Best Regards

V.Avinash
S/o.V.V.N.Harinad Babu
[protected], [protected]

I made a purchase a purchase of study table (Ad id[protected] and payment transaction id [protected]) and paid money on 13th april. I got a call from quikr delivery[protected]promising delivery on 14th april between 4 pm and 8 pm. I did not the delivery.

I tried atleast 2 dozen times their customer care[protected] and delivery[protected] but not working) contact numbers. Finally when i got customer care number on monday, 18th april i was told that the delivery was scheduled for previous saturday i.E. 16th april and i was promised a call back within 24 hrs on the status. Nobody called up.

I had written to their customer care and after couple of follow ups, got a new number of delivery team. I called the delivery team[protected] on tuesday 19th april and again i was promised a call back on the same day. Today, 21st april, another 2 days have gone and i don't have any clue on the status of the item i ordered or what happened to the money that i paid. I have never seen such an irresponsible customer care or delivery team in my entire life who does not bother to talk to customer and resolve the issue.

I am not the only one who has issue with this. My friend has ordered for a 47 ltr refrigerator and paid rs.2600 for the same on 14th april. (His phone number is [protected]) it was supposed to be an express delivery and neither he got any call on the delivery nor any payment made.

I request you to take it at appropriate level and get me justice.

Thanks
Srikanth
[protected]

ID:[protected] I purrchased online product sofa for that I have used my credit card thrice for the first two times failed and second time it got successfull transaction. But I got the message as Rs. 8852 and Rs. 8501 spent on the credit card. Can you please resolve this issue as soon as possible.

I have made the payment for ad[protected] on saturday 16th april 2016 and received a message that "we will contact you with in 24 hours to schedule the delivery"

Till 18th i have not received any call related to delivery from quikr. Despite of my regular emails & calls no one is giving me the exact status

Then on 19th i received an email to fix the deliver schedule which i scheduled for 20th april between 10.00.00 am- 01.00.00 pm. But again noting got delivered then finally some how i contacted the seller and came to know that even the cooler is not picked up from his address. He even wrote email to quikr team to pick the product.

Please do the needful as the service is already delayed and it really frustating

Vikas

Hi,
I ordered a second hand crt t.V using quikr doorstep. Because of some technical glitch two payments were done at that time. When i complaint at customer care they refunded one of the payment and by mistake they canceled my order as well as(I checked the status of order in app and also received the sms for the same) and next day i got the message the item is being picked and delivered to me. But nothing was delivered to me, even i checked with the seller that none picked the item from him and when i complaint the customer care they are saying that order is completed. Please ask them to return my money!!

Dear,
Team Quikr
Aasaan Hai Badalna!!!

I need to inform you that on 6th of Aril16, i purchased four chairs by quikr, doorstep delivery, whose ad id are a[protected] and b[protected] ;as per the conversation due not delivery on time and none availability of product at that moment you initiated the cancellation and purchase value money on 11th April16that were of Rs.800 and Rs.1000., even i got confirmation by yours coustomer support executive head Vikram, frm Banglore, that were of Rs.800 and Rs.1000. Yet not i have received
my money.
I will be highly thankful if you confirm this and even revert me back a email copy of cancellation and deposit back the money.Help me out. Thank you.

yours sincerely
sanjeev kumar vind
[protected]
email ID: [protected]@gmail.com